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Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …


Multigenerational Family Firm Succession Planning For Transgenerational Sustainability, Janine Michelle Moore-Williams Jan 2021

Multigenerational Family Firm Succession Planning For Transgenerational Sustainability, Janine Michelle Moore-Williams

Walden Dissertations and Doctoral Studies

AbstractFamily firm businesses represent 90% of the global economy and have a 70% first-generation failure rate; business sustainability could have a tremendous impact on the U.S. economy. Grounded in the sustainable family business theory, the purpose of this qualitative multiple case study was to explore strategies used by four California-based, multigenerational family firm leaders who successfully implemented succession planning processes to transfer leadership of their family firm. Data were collected by reviewing firm documents, public information, and semistructured interviews. Data were analyzed using thematic analysis and methodological triangulation, and five themes emerged: leader strategies to implement succession planning, strategies for …


A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd Jan 2021

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …


Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia Jan 2021

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …


Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa Jan 2021

Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa

Walden Dissertations and Doctoral Studies

Small business owners employ over half the U.S. labor force, yet only 50% of small businesses survive beyond 5 years. When small business owners understand the factors that lead to their business failure, they can develop strategies to remain sustainable and profitable within the first 5 years, thus reducing the potential of business failure. Grounded in the resource-based theory, the purpose of this qualitative multiple case study was to explore strategies five small construction owners in central Georgia used to remain in business beyond 5 years. Data were collected from semi structured interviews, a review of organization income statements and …


Corporate Social Responsibility In The United States And Nigeria, Olatokunbo Ahmed Wilfred Tijani Jan 2021

Corporate Social Responsibility In The United States And Nigeria, Olatokunbo Ahmed Wilfred Tijani

Walden Dissertations and Doctoral Studies

A recent spate of violations uncovered by international regulators has suggested an emerging social problem that the current corporate social responsibility (CSR) credibility paradigm could be decoupling between theory and practice. This development has left most stakeholders deliberating if CSR in practice is aligned with CSR in theory. This correlational research study empirically tested the CSR theory, positing improved corporate social performance (CSP) and corporate financial performance (CFP); and stakeholder theory, positing quid pro quo correlation between multinational corporations (MNCs) and their stakeholders. The purpose of this study was to identify if there is a positive association between the corporate …


Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes Jan 2021

Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes

Walden Dissertations and Doctoral Studies

The worldwide failure rate of information technology (IT) projects is approximately 65%. Insurance project managers who fail to successfully implement IT projects negatively impact organizational performance and profitability. Grounded in the management by objectives theory, the purpose of this qualitative multiple case study was to explore strategies project managers use to reduce IT project failures in the insurance industry. The participants comprised four IT project managers in Alabama who successfully used strategies to reduce IT project failures in the insurance industry. Data were collected from virtual semistructured interviews, company documents, existing literature, and journal notes. Thematic analysis was used to …


Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji Jan 2021

Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprises (SMEs) are essential to every nation’s economic growth, including the United States, but more than 67% of SMEs fail within the first 10 years. When SMEs implement long term business sustainability strategies, they continue to generate business and remain profitable, enabling SMEs to remain viable and contribute to local community employment opportunities. Using entrepreneurship theory as the conceptual framework, the purpose of this multiple case study was to explore strategies used by 3 SME owners in the northeastern region of the United States to sustain their businesses beyond 10 years. Data were collected using semistructured interviews …


Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana Jan 2021

Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana

Walden Dissertations and Doctoral Studies

In Kenya, over 60% of nascent entrepreneurs start businesses with minimal leadership experience, engendering founder-CEOs who cannot sustain a business beyond its formative years. The problem is the nascent entrepreneurs’ lack of understanding of effective leadership. The purpose of this qualitative, phenomenological study was to develop a more nuanced understanding of authentic leadership behavior from the perspective of nascent entrepreneurs. Authentic leadership theory and the three-factor model were used to conceptualize the study. The research question focused on nascent entrepreneurs’ lived experiences and understanding of authentic leadership. The participants in the study were entrepreneurs from the information technology industry in …


Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali Jan 2021

Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali

Walden Dissertations and Doctoral Studies

Mobile technology business leaders from many mobile technology companies practice digital apartheid when improving rural farmers' communication and technology infrastructure in developing countries. Mobile technology business leaders who do not effectively plan mobile technology infrastructure deployment to rural farmers and herders are at a high risk of failure. Grounded in adaptive structuration theory of technology, the purpose of this qualitative multiple case study was to explore strategies mobile technology business leaders used to improve the mobile technology infrastructure for rural farmers and herders in the United Republic of Tanzania. The participants comprised three mobile technology business leaders from three different …


Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones Jan 2021

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and …


Strategies For Small Business Entrepreneur Sustainability For 5 Years And Beyond, Ralph A. Heath Iii Jan 2021

Strategies For Small Business Entrepreneur Sustainability For 5 Years And Beyond, Ralph A. Heath Iii

Walden Dissertations and Doctoral Studies

AbstractSmall business failures impede entrepreneurs' sustainability in localities, the state, and the U.S. economy. Small business entrepreneurs are concerned about strategies to target and minimize obstacles from business inception for business survival because the failure rate increases as the business develop. Grounded in the entrepreneurial theory, the purpose of this qualitative multiple case study was to explore strategies for small business entrepreneur sustainability beyond five years. Participants comprised three small business owners in Southeast Virginia who effectively used strategies to sustain their business beyond five years. Data were collected from semistructured interviews, analysis of participants’ business documentation, and research of …