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Bases Of Power And Conflict Intervention Strategy: A Study On Turkish Managers, Kamil M. Kozan, Canan Ergin, Kadir Varoglu
Bases Of Power And Conflict Intervention Strategy: A Study On Turkish Managers, Kamil M. Kozan, Canan Ergin, Kadir Varoglu
Business Faculty/Staff Publications
Purpose – This study developed an influence perspective for managerial intervention in subordinates conflicts, which helped to represent various strategies identified in the literature in a single model. Managers’ power base was then related to their intervention strategies. Drawing upon Social Judgment Theory, anchoring of subordinates positions was studied as a moderating variable.
Methodology – Thirty nine supervisors and their 165 subordinates from several organizations in Turkey filled out a questionnaire reporting power base of supervisor and their intervention strategy utilizing the Critical Incident Technique.
Findings – Referent power of superior led to mediation in subordinates’ conflicts. However, mediation decreased …