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Incivility As A Veiled Display Of Workplace Discrimination: The Intersection Of Workplace Incivility And Gender-Based Discrimination, Sara M. Grant
Incivility As A Veiled Display Of Workplace Discrimination: The Intersection Of Workplace Incivility And Gender-Based Discrimination, Sara M. Grant
University Honors Theses
Workplace incivility is defined as behavior that is rude, condescending, and/or ostracizing. Incivility violates workplace norms or expectations of respect but can otherwise appear mundane. Incivility is low impact but consistent mistreatment that can result in a myriad of negative impacts on employees and organizations. Some organizations dismiss incivility and other forms of subtle mistreatment as inconsequential, despite scientific evidence showing significant costs. A combination of anti-discrimination laws and social norms have drastically changed the dynamics of workplace discrimination over the last few decades. That is, blatant discrimination is no longer socially or legally acceptable, but biased attitudes against women …