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- CSR (1)
- Demand (1)
- Foundations (1)
- Gender disparity (1)
- Grounded theory (1)
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- Healthcare services (1)
- Inter-sectorality (1)
- Keywords: dental healthcare (1)
- Leadership curriculum (1)
- MPA programs (1)
- Master of Public Administration (1)
- Nonprofitness (1)
- Patient satisfaction (1)
- Patient well-being (1)
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- Qualitative research (1)
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- Supply (1)
- Values (1)
Articles 1 - 5 of 5
Full-Text Articles in Business
Determining Patient Satisfaction And Well-Being In Dental Healthcare: Expanding Theoretical Models Through Grounded-Theory Methods, Kristina M. Harrison
Determining Patient Satisfaction And Well-Being In Dental Healthcare: Expanding Theoretical Models Through Grounded-Theory Methods, Kristina M. Harrison
Association of Marketing Theory and Practice Proceedings 2022
This research involves examining the antecedents of patient satisfaction in dental healthcare while utilizing a grounded theory approach. We created a model of dental care patient satisfaction and well-being and found that past experiences, expectations, desires, emotions, sensations, co-creation behaviors, relational factors, level of involvement, and level of patient engagement impacts patient satisfaction, which subsequently impacts patient well-being. These findings contribute a theoretical model incorporating extant research on customer and healthcare satisfaction while also providing practical implications for dental service providers to implement in their practices. Future research can expand this study to include the point of view of dental …
Consumer Response To Foundations And Firms When Firms Own Or Sponsor A Foundation, Amanda Swift, Ismail Karabas
Consumer Response To Foundations And Firms When Firms Own Or Sponsor A Foundation, Amanda Swift, Ismail Karabas
Association of Marketing Theory and Practice Proceedings 2020
No abstract provided.
An Integrated Framework For Intersectorality: Nonprofitness And Its Influence On Society And Public Administration Programs, Robbie Robichau, Kandyce M. Fernandez, Patsy B. Kraeger
An Integrated Framework For Intersectorality: Nonprofitness And Its Influence On Society And Public Administration Programs, Robbie Robichau, Kandyce M. Fernandez, Patsy B. Kraeger
Department of Public & Nonprofit Studies Faculty Publications
Cross-sector interactions have long occurred in the public delivery of goods, services, and interests. While scholars have often addressed cross-sector interactions using the dimensions of publicness (state) and privateness (market), an intersectoral framework necessitates the understanding and incorporation of nonprofitness to account for the dimensions of nonprofits along the public-private continuum. This article proposes a framework for identifying the dimensions of nonprofits in an intersectoral world and draws on relevant examples to illustrate the presence and influence of nonprofitness. The article then focuses on the future of education in the field of public administration and, in light of the proposed …
Gender Disparity In Professional City Management: Making The Case For Enhancing Leadership Curriculum, Leann Beaty, Trenton J. Davis
Gender Disparity In Professional City Management: Making The Case For Enhancing Leadership Curriculum, Leann Beaty, Trenton J. Davis
Department of Public & Nonprofit Studies Faculty Publications
Professionally trained administrators are critical to the operation and management of governmental agencies. That is particularly true with respect to local government, where city managers are situated at the top of the organizational hierarchy. However, these senior management positions remain largely the domain of males; female represent just 12% of the positions. This disparity, for reasons still unclear, comes to the fore at a time when the field of public administration faces a new set of global challenges, and many in the field have expressed concern about a looming leadership gap. As the world of public administration changes, so must …
Demand Versus Supply: Assessing The Capacity Of Mpa Programs To Satisfy The Growing Need For Professional Management In Local Government, Gerald T. Gabris, Trenton J. Davis, Kimberly L. Nelson
Demand Versus Supply: Assessing The Capacity Of Mpa Programs To Satisfy The Growing Need For Professional Management In Local Government, Gerald T. Gabris, Trenton J. Davis, Kimberly L. Nelson
Department of Public & Nonprofit Studies Faculty Publications
This article addresses concerns expressed by members of the International City/ County Management Association (ICMA) regarding whether the supply of qualified local government managers will keep pace with the future demand for this occupation. The authors developed several important observations, which are based on decades of experience with a Master of Public Administration (MPA) program focused on local government management, plus strategic planning experience in over 100 local governments. First, it is likely that the impending retirement of the Baby Boom generation of city managers will cause some supply shortages of professional managers in specific geographical regions of the country. …