Business Commons^™

Using Traditional Rituals In Hospitality To Gain Value: A Study On The Impact Of Feng Shui, Madeleine Ogilvie, Danny Ng, David Xiang, Maria M. Ryan, Jaime L.P. Yong

Research outputs 2014 to 2021

Superstition and the rituals used to support such beliefs remain an important part of Chinese business society. With the advance of globalisation and the normalisation of many business practices this study explores the importance these rituals continue to play in the contemporary hospitality setting. The paper examines the prominence of Feng Shui in business today in a qualitative study using Chinese restaurants to explore associated business behaviours and perceived value of use. Findings from 20 phenomenological interviews from across four different Asian communities are discussed highlighting the core elements of this ritualistic practice. Results indicate that these practices continue to …