Business Commons^™

Staff Matters: Why Are Our Employees Leaving? And How Do We Keep Them?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

The article addresses the challenges of staff attrition in dental practices, emphasizing its costly impact and the need to understand its causes. Common reasons for attrition include low compensation, high workloads, poor management practices, and lack of career development opportunities. Solutions involve gathering feedback through exit interviews, improving salaries and benefits, balancing workloads, enhancing management styles, and offering career growth. Proactive measures can help retain staff and create a stable, supportive work environment.

Taking The Temperature: What The Acd 2025 Survey Reveals, Mike Graham, Suzan Pitman

Journal of the American College of Dentists

The American College of Dentists surveyed its Fellows to help leadership better understand how our Fellows perceive and interact with the College. The results will be used to determine organizational priorities and help guide the continued implementation of the strategic plan. The key takeaways of the survey were that (1) the 2023 Strategic Plan implementation is on the right track, (2) Fellows value their connection to the ACD, (3) communication between the organization and Fellows has improved, and (4) leadership and staff must continue to develop a better-defined knowledge base to support local leaders.

Young Or Old, Smell The Roses In Your Practice, Michelle C. Dziurgot D.D.S.

The Journal of the Michigan Dental Association

This editorial reflects on the journey of becoming a dentist and the opportunity to inspire the next generation through compassionate care and education. It emphasizes the importance of fostering positive relationships with pediatric patients, using visits to showcase dentistry as a fulfilling career. By encouraging interest in the dental field among young patients and engaging with community programs, dental professionals can nurture future colleagues. The piece also acknowledges challenges, such as overcoming patient fears and misconceptions, and offers strategies for maintaining personal motivation and patient trust. Ultimately, it calls for a balance between professional dedication and personal satisfaction in dentistry.

Mda Services: Let Your Mda Membership Put Money Back In Your Pocket, Reva Darling

The Journal of the Michigan Dental Association

MDA membership offers significant financial savings through partnerships with endorsed vendors, providing products and services to enhance dental practice success. Members can save over $30,000 annually by utilizing resources like PPO Negotiation Solutions, Best Card for credit processing, ProSites for digital marketing, Eagle Associates for compliance, and iCoreConnect for cloud-based software. Additional discounts are available on dental supplies, accounting, and in-house dental plan administration, among other services. These benefits demonstrate the value of MDA membership in streamlining operations and improving profitability.

2024 Aadej-Adea Gies Foundation Editorial Award - Third Place: Gen Ai, Marisa Watanabe Dds, Ms, Ficd

AADEJ - The Communicator

This article is featured as a recipient of a 2024 AADEJ-ADEAGies Foundation Editorial Award. It explores the growing presence of Generative Artificial Intelligence (AI) in everyday life and its specific implications for dentistry. While AI shows great promise in improving diagnostic accuracy in dentistry, the author cautions that it is not without limitations and potential mistakes, such as overfitting, lack of contextual information, limited data diversity, false positives/negatives, inadequate training data, and sensitivity to image quality. The piece stresses that AI should augment, not replace, dental professionals, serving as a supportive aid rather than a definitive diagnostic tool. Key benefits …

2024 Aadej-Adea Gies Foundation Editorial Award- Second Place: The Human Role In Artificial Intelligence, Christopher J. Smiley

AADEJ - The Communicator

This article is featured as a recipient of a 2024 AADEJ-ADEA Gies Foundation Editorial Award. It addresses concerns about Artificial Intelligence (AI) in dentistry, particularly the warning from technology researchers regarding "profound risks to society and humanity" due to advanced AI systems. The author argues that the conversation should focus on AI's potential and, more critically, the essential role humans play in its successful adoption, rather than fears of machines taking over. A main risk identified is blind reliance on AI recommendations, which can lead to a loss of critical thinking, misdiagnosis, or inappropriate treatment decisions. Therefore, focused human oversight …

Aadej And Icd Usa Section — Together For Over 50 Years!, Elaine C. Wagner Dds

AADEJ - The Communicator

With a new-found collaboration of our annual meetings in 2025, we celebrate more than 50-year partnership between the International College of Dentists (ICD) USA Section and the American Association of Dental Editors & Journalists (AADEJ). It highlights that both organizations are composed of individuals passionate about their respective missions: ICD Fellows focus on serving the underserved and improving global oral health, while AADEJ is dedicated to enhancing communication and elevating standards in dental journalism. The collaboration has stood the test of time, and for the first time, their Annual Meetings in 2025 will be held together at the Manchester Grand …

The New Professional: Intentional Goal-Setting For 2025, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

The article emphasizes the importance of intentional goal setting, networking, and leadership for new dentists to achieve long-term success. It advocates for setting clear, measurable goals, breaking them into manageable milestones, and focusing on building strong professional relationships. Networking with mentors and peers, engaging in social media, and participating in dental organizations are highlighted as ways to foster growth and opportunities. Leadership roles, even in small capacities like volunteering or joining committees, are seen as critical steps toward personal development and career advancement. These strategies collectively help new dentists establish a solid foundation for achieving their professional aspirations.

Ada News - 12/09/2024, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

Advocacy Spotlight: Understanding The Mda's Role With Dental Insurance Reimbursement Rates, Daniel Miller D.D.S.

The Journal of the Michigan Dental Association

The Michigan Dental Association (MDA) is dedicated to advocating for members and advancing the dental profession. While federal laws prohibit the MDA from negotiating reimbursement rates with dental insurers, it provides significant support through education, advocacy, and resources.

Key initiatives include enhancing transparency in network leasing, endorsing PPO Negotiation Solutions to help practices optimize contracts, and offering educational programs on billing and coding. The MDA also facilitates peer networking and equips dentists with tools to navigate insurance challenges effectively.

Looking ahead, the MDA remains committed to empowering members through advocacy, guiding future dentists on contract literacy, and fostering a resilient …

Staff Matters: She’S The Life Of The Party?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article addresses how to handle an employee who has displayed inappropriate behavior due to excessive alcohol consumption at work-related social events. The piece outlines a specific case where a dental assistant exhibited problematic drinking behavior at two separate office parties. The response emphasizes that while these were social gatherings, they were work-related events, especially with vendors and referring dentists present. The article provides detailed guidance on documenting incidents, reviewing workplace alcohol policies, and exploring possible courses of action, including disciplinary measures or supporting rehabilitation if needed. It concludes with recommendations for preventing future incidents by reviewing policies with staff …

Dentistry And The Law: Overlooked Purchase Agreement Terms, Daniel Schulte Jd

The Journal of the Michigan Dental Association

Selling a dental practice involves numerous legal, financial, and operational considerations. Assembling a team—including a lawyer, accountant, broker, and insurance professional—is crucial for ensuring a smooth transaction. While letters of intent are optional, they help define terms like exclusivity, due diligence, and confidentiality.

Purchase agreements, often drafted by the buyer’s lawyer, should detail asset allocation, tax implications, and handling of accounts receivable. Neglected areas such as work-in-process procedures and rework responsibilities must also be addressed to avoid disputes. Properly planning and negotiating these terms protects both buyer and seller, minimizing post-sale complications and ensuring a seamless transition of ownership.

What You Must Know: Retention And Destruction Of Dental Records And Your Most-Asked Questions About Dental Records, Daniel Schulte Jd

The Journal of the Michigan Dental Association

An overview of the basic information about dental records, including retention and destruction, that you and your staff should be aware of, provided by MDA Legal Counsel Dan Schulte, J.D. Plus, for your reference, answers to the questions Michigan dental offices are asking about dental record retention, access, release, and destruction.

Dental records are vital for patient care, legal compliance, and professional practice management. Michigan law mandates retaining dental records for a minimum of 10 years, ensuring their confidentiality, accessibility, and integrity. Destruction of records less than 10 years old requires patient notification and authorization, while those over 10 years …

The New Professional: A Guide To Finding A Mentor As A New Dentist, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

Dr. Patel provides guidance for new dentists on finding and maintaining effective mentoring relationships. She emphasizes that mentors can offer valuable guidance during the transition from dental school to clinical practice. The article explains that mentors need not be exclusively dentists and can be found through various channels, including professional associations, dental societies, alumni networks, and social media platforms. It outlines strategies for identifying potential mentors by observing their clinical skills, professionalism, and leadership styles. The piece concludes with practical advice for maintaining productive mentoring relationships, including setting clear expectations, preparing for meetings, and maintaining consistent communication. The article emphasizes …

J Mich Dent Assoc December 2024

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists.

The December issue includes a timely cover feature on evidence supporting community water fluoridation, a clinical feature answering questions on patient dental records, a guest editorial on leadership by former MDA Journal Editor Dr. Bill Chase, and a Back Page article on how a personal touch makes a difference. We also provide our annual 2024 Author/Title Index and regular departments: The New Professional, …

The Back Page: The Personal Touch Makes The Difference, Riley Schaff D.D.S.

The Journal of the Michigan Dental Association

Dr. Riley Schaff discusses the importance of personal connection in engaging new dentists with organized dentistry. Drawing from his own experience of being personally invited to chair a New Dentist Study Club, he emphasizes that direct, personal outreach is more effective than digital communication in encouraging participation among early-career dentists.

The article highlights ongoing efforts at the state level to increase engagement, including enhanced presence at local events and networking programs. However, Schaff argues that grassroots efforts at the local component level are crucial for significant change in membership rates. He concludes that personal engagement from existing members is essential …

Are Leaders Born, Or Made?, William R. Chase D.D.S.

The Journal of the Michigan Dental Association

The debate over whether leaders are born or made persists, but effective leadership often results from a combination of innate traits and learned skills. Transformational leaders inspire and motivate others, while transactional leaders focus on tasks without fostering personal connections. Servant leadership, particularly valued in the dental profession, emphasizes service to others, aligning naturally with patient care. Leadership styles, such as coercive, authoritative, and affiliative, demonstrate the complexity of leadership dynamics. Renowned authors like John C. Maxwell and Daniel Goleman emphasize adaptability and the importance of being a leader whom people want to follow. Effective leadership transcends settings, offering focus, …

Ada News - 11/04/2024, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

New Dentist News (November 2024), Ada Committee On The New Dentist

New Dentist News

New Dentist News offers timely information on scientific, social, educational, political and economic developments affecting new dentists. This collection is historical and items may not reflect current standards. For up-to-date information contact the ADA. The New Dentist News was alternately titled ADA Lifeline, 1997-June 2001.

Mda Services: Now Is The Time To Assess Your Practice’S Risk Of Embezzlement, Reva Darling

The Journal of the Michigan Dental Association

In Healers Versus Stealers (2023), David Harris highlights that dentistry faces over $1 billion in embezzlement annually. Harris, CEO of Prosperident, offers strategies to prevent theft in dental practices. Embezzlement involves not only cash theft but also fraudulent use of payments, payroll manipulation, and misappropriation of supplies. Prosperident provides investigation and preventive services, such as Owner Proactive Strategies, to help dentists safeguard their finances. The MDA endorses Prosperident and offers members discounts and free risk assessments. Orthodontic practices are particularly vulnerable to embezzlement, making preventive measures essential for all dental professionals.

J Mich Dent Assoc November 2024

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Associationprovides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. The November issue includes:

• Clinical Feature on discontinuation of lead apron use for dental radiology
• An introduction to the MDA Team and how they can be contacted to serve specific member needs
• A Back Page article on beginning practice and family
• Regular Departments: New Dentist Column, Updates on the MDA Foundation, MDA Services, Dentistry and the Law, Staff Matters

This month we welcome …

The New Professional: Starting A Practice Vs. Buying: What’S Right For You?, Amrita Patel Dds

The Journal of the Michigan Dental Association

This month's New Professional column explores the key decision of whether to start a new dental practice or purchase an existing one. Starting a practice offers flexibility in creating a brand and using the latest technology but requires building a patient base from scratch and managing upfront costs. Purchasing an existing practice provides immediate cash flow and an established patient base but requires more upfront investment and adapting to existing systems. Dentists should consider financial readiness, long-term goals, and work-life balance when making this decision.

N Y State Dent J November 2024

The New York State Dental Journal

In the November 2024 issue, the reader will find the following feature articles:

• NYS Workers' Compensation & No-Fault Cases: The Good, the Bad, and the Ugly
• Social Media Use by Dental Students in Dental Education
• Guidelines for Interproximal Enamel Reduction (IPR)
• Exophytic and Focally Ulcerated Mass on the Mandibular Gingiva

This issue includes regular columns with regional news impacting the New York membership including: editorial and perspectives columns, legal, association activities, component news, continuing education opportunities, and classifieds.

The Back Page: Connection And Support: It’S A Family Thing, Kristen Kemmer Dds

The Journal of the Michigan Dental Association

In March 2023, the author welcomed her second daughter while managing the challenges of being a solo dental practice owner. With a supportive team, family, and a strong network of local dental colleagues, she successfully navigated maternity leave. Her dental team handled patient care seamlessly, and she leaned on friends and fellow practitioners for advice and emergency coverage. Online support and planning helped her manage financially, while collaboration within local dental groups ensured patient needs were met. The experience reinforced the importance of connection, support, and community in balancing motherhood and practice ownership.

Staff Matters: How Much Should We Talk About Pay?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

In response to staff questioning pay discrepancies, the article advises conducting a pay audit to ensure consistency and equity across similar roles. While Michigan doesn't require pay transparency, employees can share their pay, and inconsistencies can disrupt compensation structures. Employers should establish market-based salary ranges for each position and avoid exceeding these ranges during negotiations. Sharing salary ranges, not individual pay rates, can help foster trust. The article recommends making any necessary pay adjustments gradually to minimize budget impact, ensuring transparency and fairness in compensation practices.

Mda Foundation: How Your Donations Help Support The Vina Dental Clinic -- And Other Programs, Too, Anne Berquist

The Journal of the Michigan Dental Association

In 2007, Dr. Fredric Bonine and Dr. Sam Daniels founded the VINA Community Dental Center in Brighton, Michigan, to provide affordable dental care to low-income residents. The clinic opened in 2008, charging minimal fees for cleanings and appointments. Serving 1,500 to 2,000 patients annually, the clinic relies on volunteer dentists, partnerships with educational institutions, and grants. Notably, the University of Michigan’s Victors for Veterans program offers free dental care to qualifying veterans. The MDA Foundation supports the clinic through grants, contributing to VINA’s $250,000 annual budget. Donations to the MDA Foundation fund these efforts, ensuring continued access to affordable dental …

Your Mda Team: Working For You, John Tramontana Ms, Cae

The Journal of the Michigan Dental Association

This month's cover feature introduces the Michigan Dental Association (MDA) team based in Okemos, highlighting their dedication to providing exceptional service and value to MDA members.

The team, many of whom have decades of experience, is always available to answer questions and offer support. With a focus on delivering top-notch service, the MDA staff strives to be the best dental association in the country. The article includes an overview of the team members, their roles, and a helpful "Who to Call" guide for members seeking assistance.

The executive director emphasizes the team's expertise and institutional knowledge, inviting members to reach …

Nys Workers' Compensation & No-Fault Cases: The Good, The Bad, And The Ugly, John Sorrentino D.M.D.

The New York State Dental Journal

Agreeing to do a workers' compensation or no-fault case can be a great practice builder and have a powerful and positive impact on the lives of people who have been devastated by a workplace or automobile accident. Yet, many practitioners hesitate or refuse to do these kinds of cases for a variety of reasons. Often, you are dealing with insurance companies that are unfamiliar with dental claims. Perhaps because these claims don’t crop up often, you are not familiar with the process, or you have heard stories of poor, or even no reimbursement.

Ada News - 10/07/2024, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

A Survivor's Survival Kit: How To Be Best Prepared For The Unexpected Death Of A Practice Owner, Ted Schumann Ii Mba, Msf, Cfp, Aif

The Journal of the Michigan Dental Association

The article emphasizes the importance of estate and succession planning for dental practice owners, drawing from the author's personal experience following the death of their father, a business owner. Key considerations include whether to sell or close the practice, appointing a person to manage operations after the owner's death, and maintaining the value of the practice during the transition. The article also addresses legal issues such as probate, ensuring patient care continuity, and providing a "Survivor's Survival Kit" with instructions for heirs and staff. Proper planning can reduce the burden on surviving family members and protect the practice's value.