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Bringing The Past To Life: Co-Creating Tourism Experiences In Historic House Tourist Attractions, Jacqueline Doyle, Felicity Kelliher Jan 2023

Bringing The Past To Life: Co-Creating Tourism Experiences In Historic House Tourist Attractions, Jacqueline Doyle, Felicity Kelliher

Articles

This ethnographic study concentrates on the co-creation of experiential value between the tourist and tour guide in a single historic tourism site; Huntingdon Castle, Ireland. Built upon the principles of service dominant logic, the research explores how storytelling acts as an engagement platform and value enhancing strategic resource. In doing so, it impels the value co-creation journey and shapes the tourist’s experience. Observation is coupled with qualitative interviews to capture the dual perspective of both guides and tourists. Findings exhibit the co-creation process through the performance of stories; how and when people derive pleasure (value); the influencing aspects of the …