Business Commons^™

Retired Military Officers’ Length Of Service And Loss Of Social Identity In Second Careers, Moriah Elizabeth Thomas

Walden Dissertations and Doctoral Studies

Many past researchers have reported problematic issues and challenges with militarypersonnel transitioning to civilian life and to the civilian workplace. The purpose of this qualitative study was to explore the lived experiences of 20 retired military officers who had between 24 and 42 years of military service regarding how they may have experienced the losses of social identity and organizational socialization and how those losses may have impacted their second careers in civilian organizations. Data for this study were collected via semistructured interviews and the use of interview protocols. The conceptual framework consisted of a combination of social identity theory …

Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning

Walden Dissertations and Doctoral Studies

Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …

Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez

Walden Dissertations and Doctoral Studies

The failure of U.S. small home textile business owners to comply with North American Free Trade Agreement (NAFTA) regulations can have adverse business outcomes. Small U.S. textile owners must comply with NAFTA regulations to sustain business operations. Grounded in the resource-based view theory, the purpose of this qualitative, multiple case study was to explore strategies small home textile owners use to comply with North American Free Trade Agreement (NAFTA) regulations when trading with Mexico. The participants were four owners of SMEs located in the greater New York City area who use successful strategies to export to Mexico. The data were …

Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin

Walden Dissertations and Doctoral Studies

Telecommuters have been shown to have higher job satisfaction and job performance and lower turnover intentions and job-related stress than office-based workers. The association between telecommuting, job burnout, and turnover intentions of call center agents has not been fully investigated. The purpose of this study was to determine if telecommuting is associated with job burnout, and turnover intentions among call center agents. Maslach and Jackson’s burnout theory was used as the theoretical framework. Data were obtained from a convenience sample of 89 nontelecommuter and 63 telecommuter call center agents in the United States via an online survey. This nonexperimental correlational …

The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn

Walden Dissertations and Doctoral Studies

Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …

Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman

Walden Dissertations and Doctoral Studies

The Ferguson Effect, which has resulted in de-policing or disengaging from proactive community policing in response to increased violence against police since 2014 and fear of civil liability, has led to increases in crime and attacks on law enforcement officers. Previous research focused on exploring law enforcement officers’ perceptions of media and public scrutiny, crime rates, self-legitimacy, and willingness to engage in community relations. No studies identified have attempted to predict the source of the Ferguson Effect and its effect on crime. Moreover, no studies have conducted a time-series analysis of crime and de-policing focusing solely on the St. Louis, …

Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton

Walden Dissertations and Doctoral Studies

The overall research problem of interest in this study was the need for human resource (HR) leaders and hiring managers (HMs) to conform to a wide array of complex state and federal legal requirements concerning hiring practices. Therefore, the purpose of this qualitative study was two-fold: (a) to understand how HR leaders can ensure that ethically and legally acceptable hiring practices are used in their organizations and (b) to identify the perceptions of the employee selection procedures and legal defensibility of HR personnel and HMs in Northern California in order to develop timely and informed answers to the study’s research …

Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker

Walden Dissertations and Doctoral Studies

Rural communities in the United States depend on small community-based nonprofits to provide access to food, nutrition, transportation, and other social determinants of health. Despite this essential role, some leaders of small nonprofits forgo participating in strategic planning because they believe that the process can be time consuming and expensive. Strategic planning may help organizations of any size to be organized, mission focused, outcome based, and successful. The strategic planning process helps to identify which outcomes demonstrate effectiveness and increase program sustainability. The purpose of this study was to explore the ways that strategic planning may assist small rural community-based …

Retrospective And Forecasting Analysis Of Increased Long Term Care Demand In Niagara, Breanne Alissa Hines

Walden Dissertations and Doctoral Studies

A problem exists within the Canadian healthcare system as many patients experience longer lengths of stay (LOS) in acute care (AC) and complex care (CC) beds within hospitals because of a lack of long term care (LTC) facilities. The purpose of this study was to evaluate the extra days patients wait for placement and assess the benefits of increasing the number of LTC beds. The theoretical framework used was the four-level model of the health care system. Research questions involved 2017-2019 data for the number of LTC beds required to eliminate waits and evaluate beds needed in the future. This …

Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall

Walden Dissertations and Doctoral Studies

Professional attitudes toward results-oriented performance cut across job sectors; however, they are pronounced among disaster management personnel. Within the disaster management sector (DMS), commitment to the organization is critical to retention and quality services and has been shown to be related to degree of work satisfaction; however, research remains lacking related to the specific needs of the DMS related to employee and volunteer worker attraction, engagement, and retention. The purpose of this study was to explore job attitudes among disaster management sector (DMS) workers to create and support a more effective solution to employee job attitude problems and to promote …

Twitter Content Analysis Of The Australian Bushfires Disaster 2019-2020: Futures Implications, Gregory Willson, Violetta Wilk, Ruth Sibson, Ashlee Morgan

Research outputs 2014 to 2021

Purpose: This paper aims to explore the themes and nature of sentiment of Twitter content that discussed the Australian bushfire disaster 2019–2020 and its associated wildlife devastation, with considerations for the future of Australia’s tourism industry. Design/methodology/approach: A large, qualitative data set consisting of all publicly available Twitter posts during the period of the Australian bushfires from December 2019 to March 2020 that mentioned the bushfires and wildlife are explored. Findings: The devastation of wildlife through the Australian bushfire disaster elicited emotionally charged Twitter content from both Australian and overseas users. Positive sentiment focused on offering support to areas impacted …

Editorial: Covid-19, Corporate Governance, Sustainability, And The Post-Neoliberal World, Marie Dela Rama, Julie Crews

Research outputs 2014 to 2021

Welcome to this special issue of Corporate Governance and Sustainability Review focusing on the impact of thecoronavirus (COVID-19) on societies and economies worldwide. The five papers in this special issue reflect the initial impact of the COVID-19 pandemic,in its first year,on corporate governance and sustainability. What is common throughout these papers is how the pandemic has created disequilibria for many organisations. The question continues to be posed as to the new forms of organising and managing as the world reorientates or pivots in a pandemic and post-pandemic world.

Entitled To Be Served: Does Self-Checkout Make Customers Feel Less Rewarded?, Farhana Nusrat, Yanliu Huang

AMTP Proceedings 2021

The adoption of self-service technologies (SST) has been rising over the last few years, and among different SSTs, self-checkout systems are one of the most popular options. In this study, we examine how self-checkout service impacts customers’ shopping outcomes compared to regular checkout service. We propose that self-checkout (vs. regular checkout) systems, would make customers feel less rewarded and less satisfied with their purchases. We conducted four studies to test our hypotheses and showed that self-checkout (vs. regular checkout) service makes customers feel less rewarded, less satisfied with their shopping outcomes, and less likely to return to the store. We …

Employee Perceptions Related To Specific Work Processes Within The Crime Control Model Known As The Stratified Model, Robert William Steinkraus

Theses and Dissertations

The purpose of this study was to measure employee perceptions of satisfaction as they relate to specific work processes and products within the Stratified Model. The Stratified Model is a crime-reduction model that was developed and gradually implemented first within the Port St. Lucie Police Department between 2004-2011. The full implementation of this crime-reduction model occurred in 2012. The Port St. Lucie Police department has since achieved greater reductions of the overall crime rate than other cities in Florida consisting of similar populations. In 2019, Port St. Lucie had the 7th largest population in Florida.

Currently, it is unknown how …

Love The Customers: Principles Of Interpersonal Relationships Applied To Social Media, Tracey Kyles

UNF Graduate Theses and Dissertations

Social media has changed communication, and its influence is far-reaching. Companies have adapted and tweaked their marketing strategies to more personal approaches to reach their audiences. This is especially evident in recent years. It can be observed, for example, by fast-food Twitter accounts attracting the attention of online users through witty personas and sarcastic tweets. This phenomenon is the motivation of this research looking into relationships between brands and their social media followers. Here, interpersonal relationship theories are referenced to uncover what encourages these kinds of relationships as well as discover which methods deliver the most positive responses, likes, and …

Mapping The Knowledge Of Islamic Accounting Studies On Shariah Audit: A Bibliometric Analysis, Luqman Hakim Handoko, Sepky Mardian

Library Philosophy and Practice (e-journal)

The issues of shariah audit appeared more than three decades ago along with the progress of the Islamic financial industries. But it is challenging to obtain a study explaining the current state of shariah audit research to date. Therefore, it is necessary to assess the research on the Shariah audit. Thus, this study aimed to analyze and visualize the current state of shariah audit using a bibliometric approach. The bibliometric analysis was conducted by using VOSviewer software. To fulfill this goal, the keywords such as shariah audit, shariah auditing, and its variations were searched from the Scopus database. The articles …

Evidence On Psychometric Properties Of Scales Assessing Information Related Anxieties: A Systematic Review, Muhammad Asif Naveed, Mumtaz Ali Anwar

Library Philosophy and Practice (e-journal)

This systematic review examined the evidence of psychometric properties of scales available in studies reporting surveys measuring information related anxieties such as library anxiety, information seeking anxiety, and information anxiety. A systematic search in four databases such as Web of Science, Scopus, LISA, and LISTA was carried out using the keywords 'library anxiety', 'information anxiety', 'information seeking anxiety', and 'information seeking' AND 'anxiety'. This review included those studies reporting the use of any scale measuring information related anxiety published in the English language and included all type of documents (e.g. journal articles, conference papers, book chapters, theses/dissertations, research reports). The …

Emotional Dissonance And Exhaustion Among Library Professionals During Covid-19, Mubashir Majid Baba

Library Philosophy and Practice (e-journal)

The COVID-19 pandemic is having a dramatic impact on societies and economies around the world. The virus is affecting millions of lives worldwide, not only physically but also emotionally in the form of panic attacks, obsessional behavior, anxiety, stress and fear. Library professionals are also exposed to coronavirus disease 2019 (COVID-19) and are facing high levels of stress and anxiety. The aim of this exploratory study was to analyze the association between emotional dissonance and emotional exhaustion among library professionals during COVID-19 and to study the impact of demographics on the variables under study. The data collected were analyzed using …

Psychometric Evaluation Of Knowledge Sharing Behavior Scale In Academic Environment, Ali Asghar, Muhammad Asif Naveed

Library Philosophy and Practice (e-journal)

This study examined the psychometric properties of the Knowledge Sharing Behavior Scale (KSBS) using academicians at the University of Sargodha, Sargodha. The quantitative research design was adopted using a survey questionnaire to collect data from academicians. A 28-item KSBS was administered to 300 academicians, recruited through the convenient stratified process by visiting each department with permission. The researchers received 237 usable questionnaires indicating a response rate. The validity (e.g., construct validity, convergent validity, and discriminant validity) and reliability (e.g., internal consistency measure Cronbach Alpha) of the instrument was examined using partial least square structural equation modeling with SmartPLS. The results …

Information And Communication Technology Projects And Management Information System In Nigerian Universities: A Design Reality Approach, Odomero E. Omohwovo, Wole M. Olatokun, Ifedapo R. Ojutawo, Josephine O. Okocha

Library Philosophy and Practice (e-journal)

This paper focuses on a design-reality gap assessment of selected information communication technology (ICT) projects in federal universities, South West of Nigeria. We determine the success and failure rates of the selected ICT projects based on the design-reality gap model dimensions: information, technology, processes, objectives and values, staffing and skills, management systems and structures, and so on. Thus, we adopt survey research design, including qualitative and quantitative methods of data collection in this paper. Moreover, we use purposive sampling technique in selecting the sample data. Five (5) heads of unit of the selected ICT projects responded to the questionnaire based …

Website Creation As A Means Of Fulfilling Muslim Funeral Information Needs Amid Covid-19 Pandemic, Witanti Prihatiningsih, Ninis Agustini Damayani, Asep Suryana, Susie Perbawasari

Library Philosophy and Practice (e-journal)

A website can serve as a means of fulfilling information needs on the internet. The need for websites as a source of information increased during the Covid-19 pandemic along with many people doing their activities at home. The Memorial Advisor sees this situation as an opportunity. They created a website to convey information about Muslim funeral products to the public. The purpose of this research is to examine website creation as a means of fulfilling the information needs of the public regarding Muslim funerals amid the Covid-19 Pandemic. This research uses the descriptive qualitative method. This research concludes that Memorial …

Identify The Impact Of Different Parameters On National Institutional Ranking Framework (Nirf) Score In The Top 50 Ranking Management Institutes In India, Abhishek Kumar Dr., Santosh Kumar Dr., Ashish Kumar Chauhan Mr.

Library Philosophy and Practice (e-journal)

The present study identifies the relationship and impact between the National Institutional Ranking Framework (NIRF) Score in the top 50 management institutes and their different parameters like the number of student placement; research publication score and the amount used in the library development. Correlation and Simple Regression Analysis techniques are used for the data of analysis. In the year 2018-19, we found that significant positive impact of research publication score and the amount used in the library development on the NIRF Score in the top 50 management institutes. We also found a positive relationship between the NIRF Score and the …

Information Security In Business: A Bibliometric Analysis Of The 100 Top Cited Articles, Shafiq Ur Rehman Dr., Maqsood Mahmud, Atta- Ur- Rahman Dr., Ikram Ul Haq, Muhammad Safdar Dr.

Library Philosophy and Practice (e-journal)

This study aims a bibliometric analysis of the 100 top-cited articles extracted from the Web of Science database on the topic of information security in the business context. A retrospective method was applied to the dataset extracted from the Web of Science Database. A total of 500 most cited items were downloaded and the authors selected the articles related to information security and business for further analysis. It was found that the top-cited papers were published between the years 1990 and 2018 and had received 3,375 citations. While most of the articles followed the three-author pattern, the single author pattern …

Influence Of Covid-19 On Changes In Dressing Behaviours Of U.S. Adults., Diana Saiki, Jay Kandiah, Alyssa Dana Adomaitis, James A. Jones

Publications and Research

The objective of this research was to assess the impact of the currently lived COVID-19 pandemic on dressing behaviours of a cross-section of the U.S. adult population. Participants (N = 844) completed a survey via Amazon Mechanical Turk which evaluated frequency of wearing of eight dressing categories—accessories, informal dress, formal dress, protective dress, hair practices, scent products, appearance enhancement, and make-up (females) prior to and during the pandemic. Physical, emotional and psychological self-care and demographics were also collected. Overall, during the pandemic participants engaged in less dressing behaviours, dressed informal clothing (e.g., jeans, t-shirts) and incorporated protective dress. These findings …

Getting Undergraduates Ready For China’S Belt And Road Initiative (Bri) Through An Overseas Experiential Learning Project, China And The World: Ancient And Modern Silk Road, Andrew Chin, Thomas Menkhoff, Hans-Dieter Evers, Hoong Hui Daniel Gn, Kevin Koh, Chester Wey Lee, Patrick Loh, Linda Low, Sebastian Tan, Teng Seng Teo, Natalie Yap

Research Collection Lee Kong Chian School Of Business

In this paper, we explain how an experiential learning course and study tour to Gansu Province (People’s Republic of China) enabled undergraduates at the Singapore Management University (SMU) to acquire 21st-century competencies and higher-order thinking skills by analyzing and evaluating specific aspects of China’s Belt and Road Initiative (BRI) and China–Singapore (Chongqing) Connectivity Initiative — New International Land–Sea Trade Corridor (CCI-ILSTC) with emphasis on developing viable Go-To-Market (GTM) strategies aimed at selling Gansu produce in four Southeast Asian markets. We share how the course was designed to support the attainment of key learning goals and discuss how we turned pedagogical …

The Effect Of Professional Identity Salience And Leadership Climate On Accountants' Ethical Decisions, Yin Xu, Karl J. Wang, Doug Ziegenfuss

Accounting Faculty Publications

The purpose of this study was to examine the influence of contextual factors in organizations on accountants’ ethical decisions. Specifically, the study investigated whether professional identity salience and ethical leadership climate affected accountants’ ethical judgments and intentions to act more ethically. A study is conducted, in a 2 x 2 between-factorial design, by using certified public accountants (N=375) as participants. The findings show that accountants made more ethical judgments when professional identity salience was increased by highlighting the professional code of ethics. Accountants intended to act more ethically only when the leadership climate was positive. The results suggest that a …

Nonprofit Capacity To Manage Hurricane-Pandemic Threat: Local And National Perspectives On Resilience During Covid-19, Nicole S. Hutton, Steven W. Mumford, Marina Saitgalina, Juita-Elena (Wie) Yusuf, Joshua G. Behr, Rafael Diaz, John J. Kiefer

Political Science & Geography Faculty Publications

This paper examines nonprofits' capacity for responding to simultaneous hurricane-pandemic threat, addressing: (1) strategies nonprofits use to deliver services during the COVID-19 pandemic, and (2) how natural hazards may affect nonprofit roles in emergency service delivery during a pandemic. Data come from a survey of New Orleans-based nonprofits demonstrating effects of pandemic on local nonprofit service delivery, and workshops with U.S. coastal community stakeholders exploring expectations for nonprofit roles in emergency operations nationwide. Nonprofits have applied resilient strategies including virtual operations, staff reductions, and funding diversification, but vulnerabilities remain. Findings guide a research agenda for building nonprofit and community resilience.

Exploring And Visualizing Spatial Effects And Patterns In Ride-Sourcing Trip Demand And Characteristics, Bishoy Kelleny, Sherif Ishak

Civil & Environmental Engineering Faculty Publications

The complex demand pattern of ride-sourcing remains to be a challenge to transportation modeling practitioners due to the infancy and the inherently dynamic nature of the ride-sourcing system. Spatial effects exploration and analysis protocols can provide informative insights on the underlying structure of demand and trip characteristics. Those protocols can be thought of as an opportunistic strategy to alleviate the complexity and help specifying the appropriate econometric models for the system. Spatial effects exploration is comparable to point pattern analysis, in which, signals from spatial entities, like census tracts, can be analyzed statistically to reveal whether a specific phenomenon respective …

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …

A Contemporary Study On The Impact Of Regulations On Business Performance, Brian C. Mulligan

Theses and Dissertations

This dissertation examines Nobel Prize Laureate Hayek's ominous warning that economic liberty in the U.S. is at risk, due to regulations, of becoming an unplanned administrative state. The research seeks to understand the effects of regulations on business performance and how to right-size them for a healthy business environment. These objectives are accomplished with two papers: (1) a macro cross-discipline literature review and call for research on the impact of regulations on business performance, and (2) a qualitative grounded theory study from interviews from elite business executives on their perspectives on the impact of regulations on business performance. The findings …