Open Access. Powered by Scholars. Published by Universities.®
- Institution
-
- Singapore Management University (820)
- Kennesaw State University (338)
- Walden University (314)
- Santa Clara University (254)
- Department of Primary Industries and Regional Development, Western Australia (247)
-
- California State University, Monterey Bay (239)
- University of Nevada, Las Vegas (231)
- University of Colorado Law School (185)
- Old Dominion University (183)
- New Jersey Institute of Technology (170)
- Morehead State University (150)
- Western Kentucky University (139)
- World Maritime University (109)
- University of Malaya (89)
- Clark University (74)
- Air Force Institute of Technology (73)
- Central Bank of Nigeria (66)
- Binghamton University (65)
- Edith Cowan University (62)
- University of Arkansas, Fayetteville (62)
- Nova Southeastern University (56)
- Portland State University (56)
- University of South Florida (55)
- Butler University (50)
- Middle East University (50)
- University of San Diego (50)
- Beirut Arab University (49)
- Bryant University (47)
- University of New Mexico (47)
- University of Tennessee, Knoxville (45)
- Keyword
-
- Agriculture (214)
- Sustainability (197)
- Natural resources (180)
- Early California maps (165)
- Historical resources (165)
-
- California Ranchos (161)
- Monterey County surveys (161)
- Western Australia (129)
- Artificial intelligence (101)
- Cybersecurity (87)
- California (86)
- Santa Clara University (Calif.) (82)
- Student newspapers and periodicals (82)
- Machine learning (79)
- Environment (64)
- Climate change (63)
- Management (63)
- Groundwater (61)
- Colorado (59)
- Technology (52)
- Innovation (50)
- Education (49)
- Information technology (47)
- Western Kentucky University (45)
- Climate (43)
- Business (42)
- Monterey County (42)
- United States (42)
- Economics (41)
- Fishery management (41)
- Publication Year
- Publication
-
- Research Collection School Of Computing and Information Systems (626)
- Walden Dissertations and Doctoral Studies (311)
- Journal of Cybersecurity Education, Research and Practice (162)
- Township and Range Surveys - BLM (162)
- Santa Clara Magazine (140)
-
- The Santa Clara (113)
- Dissertations (108)
- World Maritime University Dissertations (100)
- KSU Proceedings on Cybersecurity Education, Research and Practice (89)
- International Conference on Gambling & Risk Taking (85)
- Research Collection Lee Kong Chian School Of Business (82)
- Student Works (2000-2009) (82)
- Theses and Dissertations (72)
- Fisheries Management Papers (70)
- School of Professional Studies (70)
- 2023 Celebration of Student Scholarship - Poster Presentations (65)
- CBN Journal of Applied Statistics (JAS) (61)
- Butler Journal of Undergraduate Research (50)
- Middle East Journal of Communication Studies (50)
- BAU Journal - Science and Technology (49)
- Branch Mathematics and Statistics Faculty and Staff Publications (45)
- UNLV Theses, Dissertations, Professional Papers, and Capstones (45)
- 2022 Celebration of Student Scholarship - Poster Presentations (44)
- International Journal of Nuclear Security (44)
- Northeast Journal of Complex Systems (NEJCS) (44)
- Theses (44)
- 2021 Celebration of Student Scholarship - Poster Presentations (40)
- Information Technology & Decision Sciences Faculty Publications (39)
- San Diego Regional Climate Collaborative (37)
- USF Tampa Graduate Theses and Dissertations (37)
- Publication Type
- File Type
Articles 3661 - 3690 of 6063
Full-Text Articles in Business
Transformational Leadership And Safe Driving Performance In The U.S. Electric Utility Industry, Mackington Joseph
Transformational Leadership And Safe Driving Performance In The U.S. Electric Utility Industry, Mackington Joseph
Walden Dissertations and Doctoral Studies
Transformational leadership (TL) has been found popular in many industries in the United States and abroad for the perceived transformational leaders' effectiveness in improving occupational safety. There is a lack of empirical evidence to confirm these claims for safe occupational driving. This phenomenological study attempted to fill this knowledge gap in the electric utility industry where employees must drive in all weather conditions to restore power to customers. The conceptual framework for the study was based on leadership and motivation theories of Burns and Maslow. The research questions explored the influence of (a) TL on safe driving performance improvement in …
Exploring Government Contractor Experiences Assessing And Reporting Software Development Status, Putnam P. Texel
Exploring Government Contractor Experiences Assessing And Reporting Software Development Status, Putnam P. Texel
Walden Dissertations and Doctoral Studies
Reports from academic, commercial, and government organizations have documented software-intensive system cost and schedule overruns for decades. These reports have identified lack of management insight into the software development process as one of many contributing factors. Multiple management mechanisms exist. However, these mechanisms do not support the assessment, and subsequent reporting, of software completion status. Additionally, the conceptual framework, based on industry standards, is limited in its relevance to this study due to an emphasis on what is needed while deferring implementation details. The purpose of this phenomenological study was to explore U.S. government contractors' lived experiences of assessing and …
Applying The Analytic Hierarchy Process To Oil Sands Environmental Compliance Risk Management, Izak Johannes Roux
Applying The Analytic Hierarchy Process To Oil Sands Environmental Compliance Risk Management, Izak Johannes Roux
Walden Dissertations and Doctoral Studies
Oil companies in Alberta, Canada, invested $32 billion on new oil sands projects in 2013. Despite the size of this investment, there is a demonstrable deficiency in the uniformity and understanding of environmental legislation requirements that manifest into increased project compliance risks. This descriptive study developed 2 prioritized lists of environmental regulatory compliance risks and mitigation strategies and used multi-criteria decision theory for its theoretical framework. Information from compiled lists of environmental compliance risks and mitigation strategies was used to generate a specialized pairwise survey, which was piloted by 5 subject matter experts (SMEs). The survey was validated by a …
Exploring Knowledge Management Practices In Service-Based Small Business Enterprises, Orlando Skelton
Exploring Knowledge Management Practices In Service-Based Small Business Enterprises, Orlando Skelton
Walden Dissertations and Doctoral Studies
Small business enterprises (SBEs) are significant contributors to business growth and employment in the United States, but despite governmental support, the failure rate of SBEs is high. Some small business leaders lack the critical management skills to detect or discover when underperformance in revenue-generation is due to gaps in organizational knowledge or business practices associated with managing knowledge assets. Guided by the knowledge-based view of the firm, the purpose of this multiple case study was to address that gap by exploring the skills needed by leaders to understand how deficiencies in their knowledge management practices contribute to underperformance. Semistructured interview …
Evaluating Success Factors In Implementing E-Maintenance In Maintenance, Repair, And Overhaul (Mro) Organizations, Peter Rocky Toves
Evaluating Success Factors In Implementing E-Maintenance In Maintenance, Repair, And Overhaul (Mro) Organizations, Peter Rocky Toves
Walden Dissertations and Doctoral Studies
Despite more than a decade-long process to transition aircraft maintenance practices from paper-to electronic-based systems, some organizations remain unable to complete this transition. Researchers have indicated that while organizations have invested resources in technology improvements, there remains a limited understanding of the factors that contribute to effectively managing technology-enabled change. The purpose of this case study was to identify and explore socio-technical (ST) factors that inhibit an effective transition from a paper-based system to an electronic-based system for aircraft maintenance. A conceptual model applying theories of change management, technology acceptance, systems thinking, and ST theory informed the research. Thirteen participants …
Key Factors Driving Personnel Downsizing In Multinational Military Organizations, Ilksen Gorkem, Resit Unal, Pilar Pazos
Key Factors Driving Personnel Downsizing In Multinational Military Organizations, Ilksen Gorkem, Resit Unal, Pilar Pazos
Engineering Management & Systems Engineering Faculty Publications
Although downsizing has long been a topic of research in traditional organizations, there are very few studies of this phenomenon in military contexts. As a result, we have little understanding of the key factors that drive personnel downsizing in military setting. This study contributes to our understanding of key factors that drive personnel downsizing in military organizations and whether those factors may differ across NATO nations’ cultural clusters. The theoretical framework for this study was built from studies in non-military contexts and adapted to fit the military environment.
This research relies on historical data from one of the largest multinational …
Undergraduate Research Experience Aids Progression, Graduation Rates At Texas Southern University, David Owerbach
Undergraduate Research Experience Aids Progression, Graduation Rates At Texas Southern University, David Owerbach
Office of Research Institutional Research and Scholarship
Undergraduate research experiences have become a widely accepted goal of colleges and universities for enhancing student development and success. Texas Southern University (TSU) is an Historically Black College and University (HBCU) with approximately 6,000 undergraduate students and as with most HBCUs, retention and graduation rates are extremely low. This study addresses the relationship between undergraduate research at TSU and progression, graduation rates and GPA. The experimental population includes 34 students that participated at a 10-week undergraduate research program (URP) during the summers of 2012 or 2013. The control group was selected from the 2006 freshmen class (n=268) admitted to the …
Using Sustainable Development As A Competitive Strategy, Pat Spearman
Using Sustainable Development As A Competitive Strategy, Pat Spearman
Walden Dissertations and Doctoral Studies
Sustainable development reduces construction waste by 43%, generating 50% cost savings. Residential construction executives lacking adequate knowledge regarding the benefits of sustainable development practices are at a competitive disadvantage. Drawing from the diffusion of innovation theory, the purpose of this qualitative case study was to explore knowledge acquisition within the bounds of sustainable residential construction. The purposive sample size of 11 executive decision makers fulfilled the sample size requirements and enabled the extraction of meaningful data. Participants were members of the National Home Builders Association and had experience of a minimum of 5 years in residential construction. The research question …
A Customer Choice Modeling Framework For Assortment Planning Of Configurable Products In Automotive Industry, Farah Dubaisi
A Customer Choice Modeling Framework For Assortment Planning Of Configurable Products In Automotive Industry, Farah Dubaisi
Wayne State University Theses
Due to the increased competition in the auto industry, proliferation of the vehicle models and increased customer need for choice and customization, it has become more critical than ever to offer a variety of features and customization flexibility while at the same time restraining and, even better, cutting down the costs. Product complexity, in the automotive industry, can be measured by the size of the assortment offered, i.e., set of vehicle configurations a customer can choose from (e.g., for a given model of a brand). While complexity fosters growth with increased alignment of product characteristics and customer needs, it results …
Technological Factors For The Sustainability Of The Small Business Entrepreneur, Noghor Pessu
Technological Factors For The Sustainability Of The Small Business Entrepreneur, Noghor Pessu
Walden Dissertations and Doctoral Studies
Technical innovation creates challenges for the small business entrepreneur who uses global activities in the marketplace. Information technology and the technological innovations of the World Wide Web are driving competitiveness in the marketplace with a loss of market share for the individual business owner. The purpose of this phenomenological study was to explore the lived experiences and perceptions of a purposive sample of 20 small business owners in the metropolitan Atlanta area regarding the effect of technology, technological insertion, and application for long-term sustainability. Rogers's diffusion of innovations theory served as the conceptual framework of this study. Data were gathered …
Virtue Ethics: Examining Influences On The Ethical Commitment Of Information System Workers In Trusted Positions, John Max Gray
Virtue Ethics: Examining Influences On The Ethical Commitment Of Information System Workers In Trusted Positions, John Max Gray
CCAC Theses and Dissertations
Despite an abundance of research on the problem of insider threats, only limited success has been achieved in preventing trusted insiders from committing security violations. Virtue ethics may be an approach that can be utilized to address this issue. Human factors such as moral considerations impact Information System (IS) design, use, and security; consequently they affect the security posture and culture of an organization. Virtue ethics based concepts have the potential to influence and align the moral values and behavior of information systems workers with those of an organization in order to provide increased protection of IS assets. An individual’s …
Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou
Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou
CCAC Theses and Dissertations
An increasing number of researchers are recognizing the importance of the role played by employees in maintaining the effectiveness of an information security policy. Currently, little research exists to validate the relationship between the actions (behaviors) taken by employees in response to exceptional situations (antecedents) regarding an organization’s information security policy, the impact (consequences) those actions have on an organization, and the motives that prompt those actions. When these exceptional situations occur, employees may feel compelled to engage in behaviors that violate the terms of an information security policy because strict compliance with the policy could cause the organization to …
Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen
Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen
CCAC Theses and Dissertations
While several U. S. firms have invested in Knowledge Management (KM) tools and software, it has become apparent that investments must be made in additional facets of KM, such as knowledge sharing (KS), thought by many researchers to be the most important component of KM. Of the two types of KS, explicit and tacit, the sharing of tacit knowledge has been shown to contribute the most to an organization’s performance. However, since tacit knowledge is difficult to both convey and acquire, this unshared tacit knowledge may ultimately harm an organization when, without the appropriate knowledge, individuals cannot effectively perform their …
Feature Selection And Classification Methods For Decision Making: A Comparative Analysis, Osiris Villacampa
Feature Selection And Classification Methods For Decision Making: A Comparative Analysis, Osiris Villacampa
CCAC Theses and Dissertations
The use of data mining methods in corporate decision making has been increasing in the past decades. Its popularity can be attributed to better utilizing data mining algorithms, increased performance in computers, and results which can be measured and applied for decision making. The effective use of data mining methods to analyze various types of data has shown great advantages in various application domains. While some data sets need little preparation to be mined, whereas others, in particular high-dimensional data sets, need to be preprocessed in order to be mined due to the complexity and inefficiency in mining high dimensional …
An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden
An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden
CCAC Theses and Dissertations
Although empirical research has shown that a clearly defined information system (IS) strategy has a positive impact to a firm’s performance and a poorly defined IS strategy has a negative impact to a firms’ performance, firms still develop poorly defined IS strategies. Further compounding the problem, research has revealed that 87% of the business executives believe information systems are a critical enabler to their firms' strategic realization, yet only 33% of business executives involve the Chief Information Officer (CIO) in their firm’s business strategy development. The main goal of this research study is to empirically identify factors which impact development …
Implicit Measures And Online Risks, Lucinda W. Wang
Implicit Measures And Online Risks, Lucinda W. Wang
CCAC Theses and Dissertations
Information systems researchers typically use self-report measures, such as questionnaires to study consumers’ online risk perception. The self-report approach captures the conscious perception of online risk but not the unconscious perception that precedes and dominates human being’s decision-making. A theoretical model in which implicit risk perception precedes explicit risk evaluation is proposed. The research model proposes that implicit risk affects both explicit risk and the attitude towards online purchase. In a direct path, the implicit risk affects attitude towards purchase. In an indirect path, the implicit risk affects explicit risk, which in turn affects attitude towards purchase.
The stimulus used …
How Three Different Generations View Modern Day Technologies, Dylan Mcgraw
How Three Different Generations View Modern Day Technologies, Dylan Mcgraw
Senior Seminars
No abstract provided.
Networking The Relationships Of Microenterprise Development In Bulgaria, Kristina Ann Harris
Networking The Relationships Of Microenterprise Development In Bulgaria, Kristina Ann Harris
Walden Dissertations and Doctoral Studies
The networking relationships provided by microenterprise development (MED) organizations foster sustainable and scalable Bulgarian small businesses. Some Bulgarian MED leaders lack the strategies to help sustain small businesses in Bulgaria. Guided by the actor network theory, the purpose of this case study was to explore the strategies MED leaders use to help sustain small businesses in Bulgaria. Data were collected through a semistructured focus group comprised of MED Bulgarian business leaders (n = 4) in Rhodope Mountain Region and company data consisting of financial reports, marketing presentations, and company business plan. The data analysis included using keyword frequency comparisons, coding …
Learning By Doing - Energy Systems Management, Nima Shahriari, Adrian V. Gheorghe
Learning By Doing - Energy Systems Management, Nima Shahriari, Adrian V. Gheorghe
Engineering Management & Systems Engineering Faculty Publications
Climate change concerns have confronted energy policy makers by unprecedented challenges in the 21st century. Revolution of renewable energy technologies, as well as more efficient energy systems, has been promising in the context of global warming. However, these technologies are not maturing and chaning. Consequently planning for development of these resources requires dealing with various multidisciplinary research questions such as financial feasibility of renewable energy projects. Nevertheless, there is considerable lack of education programs offering multidisciplinary approach for addressing the current energy challenges. Based on the 21st evolving energy landscape, an interdisciplinary graduate certificate course work was designed at Old …
Mathematical Modeling For Platform-Based Product Configuration Considering Total Life-Cycle Sustainability, Tian Lan
Theses and Dissertations--Mechanical and Aerospace Engineering
Many companies are using platform-based product designs to fulfill the requirements of customers while maintaining low cost. However, research that integrates sustainability into platform-based product design is still limited. Considering sustainability during platform-based design process is a challenge because the total life-cycle from pre-manufacturing, manufacturing and use to post-use stages as well as economic, environmental and societal performance in these stages must be considered. In this research, an approach for quantifying sustainability is introduced and a mathematical model is developed for identifying a more sustainable platform. Data from life-cycle assessment is used to quantify environmental factors; criteria from the Product …
A Framework For Sustainable Material Selection For Multi-Generational Components, Ryan T. Bradley
A Framework For Sustainable Material Selection For Multi-Generational Components, Ryan T. Bradley
Theses and Dissertations--Mechanical and Aerospace Engineering
The early stages of a product’s design are a critical time for decisions that impact the entire life-cycle cost. Product designers have mastered the first generation; however, they currently do not have the ability to know the impact of their decisions on the multi-generational view. This thesis aims at closing the gap between total life-cycle information and the traditional design process in order to harbor sustainable value creation among all stakeholders involved. A framework is presented that uses a combination of a life-cycle costing methodology and an evolutionary algorithm in order to achieve a sustainability assessment for a true multi-generational …
Get Two For One—The Same Strategies Help You Go Green And Improve Wellness, Jean S. Waters
Get Two For One—The Same Strategies Help You Go Green And Improve Wellness, Jean S. Waters
White Papers
Going green and losing weight may very well be two of the biggest ever lifestyle buzzwords. Both require conscious effort, planning and systematic changes and both yield beneficial results. Drawing comparisons between green and wellness campaigns, Jean Waters, environmental engineer, discusses costs, benefits and strategies of pursuing sustainability.
Technological Change And Employee Motivation In A Telecom Operations Team, Samuel Ogbonnaya Ude
Technological Change And Employee Motivation In A Telecom Operations Team, Samuel Ogbonnaya Ude
Walden Dissertations and Doctoral Studies
Some managers view innovative product development and convenient service delivery as necessary to business survival. However, unmotivated employees might negate any gains from the use of innovation. The purpose of this correlational study, grounded in diffusion of innovation theory, was to assess the relationship between creativity and support for innovation, resistance to change, and organizational commitment and employee motivation. A random sample of 81 information technology (IT) professionals from telecom service centers completed an online survey. Simultaneous multiple linear regression was the statistical technique used to analyze these data. The results indicated a poor model with low R2 to significantly …
The Relationship Between Information Technology And Organizational Effectiveness As Perceived By Health Care Providers, Christian Chikwem Ukaga
The Relationship Between Information Technology And Organizational Effectiveness As Perceived By Health Care Providers, Christian Chikwem Ukaga
Walden Dissertations and Doctoral Studies
The U.S. Congress has made health information technology a central component of the national quest to improve health care delivery. The problem addressed in this study was the uncertainty among healthcare providers regarding the benefits of health care information technology adoption relative to healthcare delivery processes and outcomes. The purpose of the study was to understand the effectiveness of information technology as perceived by healthcare providers. The research questions were designed to investigate the relationship between health information technology and organizational effectiveness, exchange of information, organizational process, organizational productivity, and direct personal care. Sociotechnical systems theory and Donabedian's framework for …
Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers, Olusesan Ogunsakin
Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers, Olusesan Ogunsakin
Walden Dissertations and Doctoral Studies
The selection of effective leaders is critical to improving organizations' performance in the current dynamic global business landscape; however, the inadequacy of leadership selection criteria in many organizations had led to an increase in the rate of chief executive officers' dismissals within the last 3 decades in the United States. The purpose of this correlational study was to examine the relationship between employees' assessments of their managers' transformational leadership behaviors and employees' perceptions of managerial leadership effectiveness for improved leadership selection. Bass' transformational leadership theory and Herzberg's motivation-hygiene theory guided the study with data gathered, using an online survey, from …
Data Privacy Preservation In Collaborative Filtering Based Recommender Systems, Xiwei Wang
Data Privacy Preservation In Collaborative Filtering Based Recommender Systems, Xiwei Wang
Theses and Dissertations--Computer Science
This dissertation studies data privacy preservation in collaborative filtering based recommender systems and proposes several collaborative filtering models that aim at preserving user privacy from different perspectives.
The empirical study on multiple classical recommendation algorithms presents the basic idea of the models and explores their performance on real world datasets. The algorithms that are investigated in this study include a popularity based model, an item similarity based model, a singular value decomposition based model, and a bipartite graph model. Top-N recommendations are evaluated to examine the prediction accuracy.
It is apparent that with more customers' preference data, recommender systems …
Business Reputation Of Social Networks Of Web Services, Zakaria Maamar, Gianpiero Costantino, Marinella Petrocchi, Fabio Martinelli
Business Reputation Of Social Networks Of Web Services, Zakaria Maamar, Gianpiero Costantino, Marinella Petrocchi, Fabio Martinelli
All Works
© 2015 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license. This paper introduces a set of criteria that are used to establish the reputation of a social network from a business perspective. This network is populated with social Web services. Compared to regular Web services, social Web services establish and maintain networks of contacts, count on their (privileged) contacts when needed, etc. These criteria are membershipCost, demandLevel, satisfactionLevel, and retentionLevel, and assist a social Web service in selecting the best social network in which it will sign up. Similar criteria have …
Financial Statement Disclosure Of Carbon Footprint Costs In The Airline Industry, Carol Anne Tuck-Riggs
Financial Statement Disclosure Of Carbon Footprint Costs In The Airline Industry, Carol Anne Tuck-Riggs
Walden Dissertations and Doctoral Studies
Unaccountable corporate polluters profit short term at the expense of global economic sustainability. The purpose of the study was to determine if carbon dioxide (CO2) penalties on the airline emissions would result in financial statement disclosure and emission mitigation. Contributing to environmental accounting, the study was based in corporate social responsibility with a conceptual framework based on economically-centered CO2 studies. A random sample of 69 global airlines, taken from the International Air Transport Association (IATA) and the International Civil Aviation Organization (ICAO) memberships, was stratified between EU bound and non-EU bound airlines. The research questions explored (a) the frequency mean …
A Client-Vendor Relationship Perspective Of Cultural Differences On Cross-Border Information Technology Outsourcing, John Kennedy Bosire
A Client-Vendor Relationship Perspective Of Cultural Differences On Cross-Border Information Technology Outsourcing, John Kennedy Bosire
Walden Dissertations and Doctoral Studies
Cross-border information technology (IT) outsourcing continues to rise due to the demand for business process outsourcing. Issues such as miscommunication and management problems have emerged because of cross-cultural disparities between clients and vendors across national borders. The theoretical framework of this study was based on the organizational culture model studies of Meek, Spradley, Smith, and Draft for examining and understanding complex organizational practices. The purpose of this mixed-methods explanatory sequential case study was to qualitatively identify and quantitatively determine the management approaches that are effective in managing cross-cultural differences and the constitution of the elements of global adjustment, motivation, mindset, …
Impact Of Eu Medical Device Directive On Medical Device Software, Guy Foe Owono
Impact Of Eu Medical Device Directive On Medical Device Software, Guy Foe Owono
Walden Dissertations and Doctoral Studies
Directive 2007/47/EC of the European Parliament amending Medical Device Directive (MDD) provides medical device manufacturers with a compliance framework. However, the effects of the amendments to the MDD on competition in the U.S. medical device software industry are unknown. This study examined the impact of this directive on the competitiveness of U.S. medical device software companies, the safety and efficacy of medical device software, employee training, and recruitment. The conceptual framework for this study included 3 dimensions of medical device regulations: safety, performance, and reliability. The overall research design was a concurrent mixed method study using both quantitative and qualitative …