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Organizational Behavior and Theory

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Full-Text Articles in Business

Consulting Staff On Change Management Initiatives Takes A Lot Of Valuable Time And Effort - Why Not Just Let The Decision Makers Get On With The Task?, Gerard Glynn, Kevin Byrne, Edward Sweeney Jan 2023

Consulting Staff On Change Management Initiatives Takes A Lot Of Valuable Time And Effort - Why Not Just Let The Decision Makers Get On With The Task?, Gerard Glynn, Kevin Byrne, Edward Sweeney

Conference proceedings

Purpose: The disciplines of organisation development (OD), organisational behaviour (OB) and supply chain management (SCM) share much in terms of the ongoing occurrence of change and how it is facilitated and managed. This paper utilises scenario foresight planning as an instrument of change management through the lens of OD, OB, and SCM. It gives particular emphasis on how the involvement and engagement of the people dimension [human supply chain continuum], contributes to the achievement of satisfactory outcomes. It seeks to outline progression in terms of both research into the fields and business process improvement. Design/Methodology/approach: The authors commenced an assessment …

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Impacts Of Covid-19 And The Policy Responses On The Aviation Industry., Islam Ahmed Jan 2023

Impacts Of Covid-19 And The Policy Responses On The Aviation Industry., Islam Ahmed

Publications and Research

The objective of this paper is to explain the causal relationship between the impact of COVID-19 on the aviation sector and the policies initiated by the aviation authority such as the International Air Transport Authority (IATA), International Civil Aviation Organization (ICAO), the European Union Aviation Safety Agency (EASA) and the Federal Aviation Authority (FAA). COVID-19 affected every sector of the business world, and obviously, the aviation sector was not out of its effects. According to the Director General and CEO Alexandre de Juniac, “The aviation industry is in crisis. Our business connects people. But owing to efforts to control the …

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Careers In Corporate Learning & Development, Seth-Aaron Martinez, Eunjae Kim Jan 2023

Careers In Corporate Learning & Development, Seth-Aaron Martinez, Eunjae Kim

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In this chapter we first define what a learning and development (L&D) role consists of. We then discuss the keys to secure a competitive L&D role in the corporate space. The second section is dedicated to several critical elements for achieving success once you have landed a corporate role. To illustrate each principle, throughout the chapter the authors incorporate examples from our professional experience.

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What Has Digital Transformation Changed? A Chinese Case Study Of Hidden Costs Using A Socio-Economic Approach To Management, Tony Huang, Emmanuel Monod, Alan Eisner, Helaine Korn, Yuewei Jiang, Bin Bai, Samuel Wilson Jan 2023

What Has Digital Transformation Changed? A Chinese Case Study Of Hidden Costs Using A Socio-Economic Approach To Management, Tony Huang, Emmanuel Monod, Alan Eisner, Helaine Korn, Yuewei Jiang, Bin Bai, Samuel Wilson

Management Faculty Publications

Digital transformation is regarded as a way to solve business problems in an organisation. However, the impact on the company’s hidden costs should also be more precisely analysed. This research relies on the socio-economic approach to management to describe the impact of digital transformation maturity growth on hidden costs in a Chinese manufacturing company. This paper combines the case study research method with some quantitative techniques by conducting correlation analyses of staff turnover, low-quality work and occupational injuries and diseases. The results indicate that digital transformation maturity growth is correlated with the financial consequences of staff’s excess salary in terms …

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It Is Time To Change The Way We Change, Thane Keller Jan 2023

It Is Time To Change The Way We Change, Thane Keller

Electronic Theses and Dissertations, 2020-2023

Seventy percent of organizational change initiatives fail. Among organizations where change and adaptation are necessary for survival, the U.S. military stands at the top. The disparity between desired health and fitness behaviors and actual behaviors is a glaring reminder that change is difficult to implement and that current change systems struggle. Merit-based systems offer a solution by rewarding and reinforcing good behavior to generate lasting change. This paper evaluates Kotter's Change Model and Nudge Theory and found them insufficient because they do not sufficiently address reinforcement learning or the temporal tie between behaviors and rewards for reinforcement. This paper then …

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An Experimental Mixed Methods Pilot Study For U.S. Army Infantry Soldiers - Higher Levels Of Combined Immersion And Embodiment In Simulation-Based Training Capabilities Show Positive Effects On Emotional Impact And Relationships To Learning Outcomes, Fred Martin, Jr Jan 2023

An Experimental Mixed Methods Pilot Study For U.S. Army Infantry Soldiers - Higher Levels Of Combined Immersion And Embodiment In Simulation-Based Training Capabilities Show Positive Effects On Emotional Impact And Relationships To Learning Outcomes, Fred Martin, Jr

Electronic Theses and Dissertations, 2020-2023

This pilot study examines the impact of combined immersion and embodiment on learning and emotional outcomes. The results are intended to better enable U.S. Army senior leaders to decide if dismounted infantry Soldiers would benefit from a more immersive simulation-based training capability. The experiment's between-subject design included a sample of 15 participants randomly assigned to one of three system configurations representing different levels of combined immersion and embodiment. The control group was a typical desktop, and the two experimental groups were a typical configuration of a Virtual Reality headset (VR) and a novel configuration using VR supported by an omnidirectional …

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Well-Being From Home To Work: The Role Of Mindfulness, Alisha Gupta Jan 2023

Well-Being From Home To Work: The Role Of Mindfulness, Alisha Gupta

Theses and Dissertations

Considering the growing spillover of work and home and its impact on well-being, I draw from the Work-Home Resources Model and Attention Restoration Theory to examine the effects of evening recovery experiences at home on mindfulness at work and eudaimonic workplace well-being. Specifically, I focus on two indicators of eudaimonic well-being—one indicator of psychological functioning (work meaningfulness) and one indicator of social functioning (high-quality connections; HQCs). Further, I introduce a boundary condition, distance from work, of the relationship between evening recovery experiences and mindfulness. I suggest that due to alternative work arrangements in today’s workforce (i.e., that permit increased overlap …

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Health Occupations Salary Outcomes: Intersections Of Student Race, Gender, And First‑Generation Status, Peggy Gesing, Mohan D. Pant, Amanda K. Burbage Jan 2023

Health Occupations Salary Outcomes: Intersections Of Student Race, Gender, And First‑Generation Status, Peggy Gesing, Mohan D. Pant, Amanda K. Burbage

EVMS School of Health Professions Faculty Publications

Greater diversity in the healthcare workforce has been identified as a critical need in serving an increasingly diverse population. Higher education institutions have been tasked with increasing the number of underrepresented students in the health occupations pipeline to better align with the demographics of the general population and meet the need for a diverse health occupations workforce. This study used the National Science Foundation’s National Survey of College Graduates dataset to capture data across time, examining the intersectionality of race, gender, and first-generation status on the salary outcomes of students who earn degrees related to health occupations. Results indicate that …

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The Impact Of Racism: Experience Of Black Women Leaders In The Public Sector, Maisha Inaya Giles Jan 2023

The Impact Of Racism: Experience Of Black Women Leaders In The Public Sector, Maisha Inaya Giles

School of Business Student Theses and Dissertations

Despite the Civil Right Act and a myriad of DEI initiatives that claim to create an anti-discrimination and antiracism environment, Black women leaders still experience racism, discrimination, and disrespect in the workplace. Black women are less likely to be promoted than their White counterparts, and over 25% of Black women reported that their social identities led to a missed advancement opportunity (McKinsey & Lean In, 2022). Society is in the midst of a unique time in history where government institutions, willingly or forced, are having difficult conversations regarding institutional racism. The national movement that declares racism as a public health …

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Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley Jan 2023

Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley

Walden Dissertations and Doctoral Studies

African American women are underrepresented in the engineering workforce. Limited research exists focusing on the experiences of African American women engineers. This qualitative study aimed to understand the perceived lived experiences of African American women engineers concerning employee engagement, organizational support, and organizational commitment. Relational cultural theory and feminist theory comprised the theoretical framework used to guide this descriptive phenomenological study. Data were collected using semi structured interviews with 11 African American women engineers. An inductive thematic data analysis produced 15 themes to answer the study’s three research questions. The themes that addressed the first research question, on engagement, included …

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Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White Jan 2023

Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White

Walden Dissertations and Doctoral Studies

This case study addressed how to best use health coaches in the field of behavioral health to improve the accessibility and outreach of a new program launched by the target organization that emphasizes coaching as an intervention for improving well-being and mental fitness. The purpose of this qualitative case study was to investigate the potential influence of coaching within the behavioral health field and explore how health coaches could partner with clinicians or behavioral health leaders to allow for more collaboration and accessibility to services. The RQs centered on how health coaches might support the treatment of those who have …

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Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto Jan 2023

Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto

Walden Dissertations and Doctoral Studies

Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …

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Perceptions Of Organizational Entitativity : Justice As The Basis For Identification And Social Exchange, Jeremiah Joel Kephart Martin Jan 2023

Perceptions Of Organizational Entitativity : Justice As The Basis For Identification And Social Exchange, Jeremiah Joel Kephart Martin

Legacy Theses & Dissertations (2009 - 2024)

Entitativity is a perception concerning groups that distinguishes between perceiving groups as merely a collection of individuals and viewing them as a unified whole. The extent that groups are perceived to be entitative has been demonstrated to be related to greater attention to the moral conduct of the group as a whole. Drawing on both social identity perspectives and social exchange theory, I proposed a model arguing that organizational justice can result in employees viewing their organization as more entitative. Structural equation modeling (SEM) was used to test the hypothesized model, along with two theory-based alternative models (all random-intercepts cross-lagged …

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Organization Or Idea: Addressing Member Recruitment And Retention Within The Southern State Pageant Delegation, Brenna Mccormick Jan 2023

Organization Or Idea: Addressing Member Recruitment And Retention Within The Southern State Pageant Delegation, Brenna Mccormick

Doctor of Education Dissertations

This study aimed to determine the cause(s) of decreased recruitment and retention within the Southern State pageant delegation. The mixed methodology explanatory sequential design was used to conduct the research. A quantitative survey was conducted first to identify perceptions of past, present, and potential members of the Southern State delegation regarding recruitment and retention practices. Based on data results from the survey, qualitative interviews were conducted. In addition, an analysis of available organizational documents was conducted in relation to the collected quantitative data. Findings suggest that recruitment and retention within the organization are declining due to a lack of a …

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The Value Of Mentoring In Living Out Your Calling, Megan Benzing Jan 2023

The Value Of Mentoring In Living Out Your Calling, Megan Benzing

CGU Theses & Dissertations

The COVID-19 pandemic has altered the way people think about the role that their job plays in their life. There is a greater desire for purposeful work and engaging in a role that positively impacts society, or more simply, to perceive and live a calling. One perceives a calling when they know the occupation that they were destined for or that fits with their values, where their strengths and passions are leveraged, and the job is prosocial in nature. However, perceiving this calling is only a piece of it, as one needs to work in a role where they actively …

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Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears Jan 2023

Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears

Walden Dissertations and Doctoral Studies

Many customer relationship management (CRM) projects fail to produce the desired outcomes. Failed CRM projects negatively impacts operational efficiency, data-driven decision-making, scalability, financial performance, compliance, and customer service. Grounded in Kotter’s 8-step change management model, the purpose of this qualitative multiple case study was to explore strategies firm leaders used to manage change and organizational resources when implementing CRM. The participants included five business-to-business firm leaders working for small or medium-sized enterprises within Texas who used strategies to manage change and organizational resources when implementing CRM. Data were collected through semistructured interviews and document analysis. The data were analyzed using …

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The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams Jan 2023

The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams

Walden Dissertations and Doctoral Studies

The role that the information technology (IT) department serves is governed by the corporate culture and how it values the use of knowledge, including IT, to achieve a strategic competitive advantage. The purpose of this quantitative study was to examine the potential relationships between information acquisition, knowledge dissemination, shared interpretation, organizational memory, and organizational flexibility. Two theories served as the theoretical foundation for this study: contingency theory and the resource-based view of the firm. To answer the question of possible correlation between organizational flexibility and components of knowledge management, a randomly selected sample of 193 IT professionals employed at small- …

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Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D Jan 2023

Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D

Walden Dissertations and Doctoral Studies

Bullying in the U.S. workplace is an ongoing issue that transcends industry boundaries due to perpetrators’ ineffectiveness in viewing all coworkers as equals. The purpose of this qualitative interpretative phenomenological analysis study was to explore the lived experiences of Black/African American men who endure workplace colorism bullying. Critical race theory provided the conceptual framework, which labeled racism as an omnipresent systemic force. Semistructured interview data were collected from six Black/African American men who resided in the United States and who were bullied in the workplace within the past 20 years. Data were coded via open coding to discover themes. The …

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Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage Jan 2023

Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage

Walden Dissertations and Doctoral Studies

Ongoing training at the targeted behavioral health organization is necessary to improve employee knowledge, skills, and abilities to drive engagement and overall organizational performance. The purpose of this case study was to determine what leadership practices and strategies are currently in place and what training modules improve employee development for the purpose of improving workforce engagement. The Baldrige Excellence Framework was used to guide the qualitative case study of the nonprofit organization, which provides social services to low-income families in the United States. Data sources included semistructured interviews with two behavioral health leaders at the organization and reviews of organizational …

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Overcoming The Challenges Of Formal Organizational Structure: Individuals’ Desire For Reducing Their Workflow Dependencies, Seong Won Yang Jan 2023

Overcoming The Challenges Of Formal Organizational Structure: Individuals’ Desire For Reducing Their Workflow Dependencies, Seong Won Yang

Theses and Dissertations--Management

In a field social network study of 141 employees in an international organization, I examined individuals’ future desires to either collaborate more intensely with existing network partners or seek out new partners based on the latent value of these social ties – the potential social capital that will be generated from strengthening or building a tie in terms of reducing their formal workflow dependencies on others. Employees tended to desire more intense collaboration with a constraining existing tie (i.e., a bottleneck in their existing workflow network) when they trusted the person, suggesting they believed that the partner would provide high-quality …

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When The Past Comes Knocking: An Alter-Centric Perspective On Network Mobilization In Prosocial Occupations, Jason Ross Jan 2023

When The Past Comes Knocking: An Alter-Centric Perspective On Network Mobilization In Prosocial Occupations, Jason Ross

Theses and Dissertations--Management

Networks are vital to our ability to access resources. However, scholars have often overlooked just how social networks are mobilized. Underexplored in the literature is how individuals think and feel about mobilizing networks with little attention directed towards the person (alter) being reached out to. In this dissertation, I use a basic, interpretive design to better understand how people think and feel about receiving requests for task-related help, paying particular attention to when those requests originate from people from one’s past. To do so, I conducted interviews with 40 animal rescuers given their passion for helping, but their inability to …

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Work Life Balance: Organizational Leadership And Best Practices To Overcome Burnout For Female Realtors, Carmen Sarkis Jan 2023

Work Life Balance: Organizational Leadership And Best Practices To Overcome Burnout For Female Realtors, Carmen Sarkis

Theses and Dissertations

Women Realtors in residential real estate have a difficult time avoiding burnout and are commonly ineffective in achieving work life balance (WLB). This qualitative, phenomenological research study focused on understanding the issues of WLB and burnout which female Realtors faced, and best strategies in overcoming these issues. There were four main research questions and a total of 12 interview questions which were used as a method to collect data for research purposes. Fifteen participants who met the criteria of inclusion as discussed in Chapter 3 participated in this study, and were located using LinkedIn, and the National Association of Realtors. …

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Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng Jan 2023

Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng

Theses and Dissertations

Chinese state-owned enterprise (SOE) in the financial service industry has reached a tipping point of making changes to address incoming global competition. The unprecedented wave of policy shifts in the market will uncage powerful rivals worldwide and demand the SOEs to change. This study reviewed the best practices and unique challenges to the SOEs in the context of organizational change and strove to explore the best organizational change model for Chinese SOEs in addressing global challenges. This study began by reviewing the background and literature about Chinese SOE development and organizational change, then developed an instrument consisting of critical items …

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The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar Jan 2023

The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar

Walden Dissertations and Doctoral Studies

The call center industry is instrumental in servicing the consumer in many facets of service-oriented presales and aftersales support. Little is known about the relationship between leadership styles, call center workers, and organizational commitment. The purpose of this study was to examine the relationship between leadership styles transformational, transactional, laissez-faire, and outcomes of leadership with organizational commitment in a call center environment. Using Survey Monkey, a data collection agency, a nonprobability convenience sampling procedure was used to select the 350 call center workers' samples. The analysis used was Pearson's correlation and multiple regression. The study used multifactor leadership and organizational …

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Emotional Intelligence Among Nigerian Construction Project Leaders During Periods Of Uncertainty, Ibrahim Hassan Mashi Jan 2023

Emotional Intelligence Among Nigerian Construction Project Leaders During Periods Of Uncertainty, Ibrahim Hassan Mashi

Walden Dissertations and Doctoral Studies

Some construction project leaders in Nigeria have exhibited leadership ineffectiveness during periods of uncertainty due to a lack of emotional intelligence (EI) engagement. This has led to poor performance of construction projects in Nigeria. The purpose of this qualitative exploratory case study was to explore the engagement of EI in enhancing leadership effectiveness among construction project leaders in Nigeria during periods of uncertainty. Fifteen participants involving construction project leaders were selected through purposeful sampling from five construction firms in Abuja, Nigeria. The target participants were specifically chosen for their expertise and experience to ensure that the information created is relevant …

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Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters Jan 2023

Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters

Walden Dissertations and Doctoral Studies

Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …

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Workplace Satisfaction On Inclusion And Turnover Intentions Of Minority Women In Science, Technology, Engineering, And Mathematics, Tameka Whitten Jan 2023

Workplace Satisfaction On Inclusion And Turnover Intentions Of Minority Women In Science, Technology, Engineering, And Mathematics, Tameka Whitten

Walden Dissertations and Doctoral Studies

Women of color are diminishing from the STEM workforce in spite of organizational efforts to increase diverse representation. A diverse workforce is a key competitive advantage for many STEM innovations, making this a topic of interest amongst workplace scholars. Researchers have pointed to relative contributors, such as barriers to inclusion and social identity threats for minority women in STEM. However, scholars have not yet uncovered the effect of global satisfaction on inclusion and turnover intentions for minority women within these workplaces. The purpose of this study was to evaluate organizational inclusion differences by sex and minority status, review organizational inclusion …

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Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu Jan 2023

Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu

Walden Dissertations and Doctoral Studies

There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …

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A Case Study Of Joint Accountability Mechanism And Interorganizational Collaboration In Post-Earthquake Haiti, Jude J. Jean-Gilles Jan 2023

A Case Study Of Joint Accountability Mechanism And Interorganizational Collaboration In Post-Earthquake Haiti, Jude J. Jean-Gilles

Walden Dissertations and Doctoral Studies

Abstract: The earthquake that hit Haiti on January 12, 2010, caused massive destruction of its capital city Port-au-Prince and its suburbs and killed over a quarter of million people. The recovery period that followed required effectiveness to plan and mobilize resources. The magnitude of the destruction, lack of local recovery plans or previous disaster experience, and scarcity of local resources inspired the creation of the Interim Haiti Recovery Commission (IHRC), a compilation of local and international stakeholders who agreed to collaboratively address the recovery challenges. Several studies have examined post-earthquake recovery initiatives under the leadership of local governments, but having …

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Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu Jan 2023

Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu

Walden Dissertations and Doctoral Studies

There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …

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