Business Commons^™

Individuals And Groups In Organizations; By Bobbie Turniansky And A Paul Hare, New Delhi: Sage Publications, 1998, Lakshmanan Prasad

IIMB Management Review

No abstract provided.

Discourse Organisation; Edited By David Grant, Tom Keenoy, And Cliff Oswick, New Delhi: Sage Publications, 1998., Shashi Warrier

IIMB Management Review

No abstract provided.

Square Pegs In Round Holes: Organisational Structures And Behaviour Interface, Neelesh Hundekari

IIMB Management Review

No abstract provided.

Knowing In Firms: Understanding, Managing And Measuring Knowledge; Edited By Georg Von Krogh, Johan Roos And Dirk Kleine, New Delhi: Sage Publications, 1998, Abhoy K Ojha

IIMB Management Review

No abstract provided.

Application Of The Deming Philosophy To Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

A brief overview of the historical significance of the work of W Edwards Deming, one of the originators of Total Quality Management (TOM), is provided. The essence of the Deming philosophy is that quality must be the pre-eminent consideration in any strategy aimed at long-term success. Within this context, the idea of what constitutes true quality in higher education is discussed followed by an explanation of how Deming's famous '14 points' are as applicable to colleges and universities as they are to business and industry. The author then explains how the '14 points' can be used as a framework for …

Sources Of Work-Family Conflict: A Sino-U.S. Comparison Of The Effects Of Work And Family Demands, Nini Yang, Chao C. Chen, Jaepil Choi, Yimin Zou

Research Collection Lee Kong Chian School Of Business

Given differences in values about work and family time, it is hypothesized that Americans will experience greater family demand, which will have greater impact on work-family conflict, whereas the Chinese will experience greater work demand, which will have the greater impact on work-family conflict. The results of a survey of working men and women in the 2 countries generally support the hypotheses; however, work demand did not differ significantly between the 2 countries and did not have a greater effect than family demand on work-family conflict in China.

Stress Dan Mekanisme Daya Tindak Di Kalangan Operator Pengeluaran : Satu Kajian Di Omron Malaysia Sdn. Bhd., Norashikin Ismail

Student Works (2000-2009)

Di dalam mana-mana organisasi, baik organisasi awam atau swasta, penyelidikan lepas telah menemui bahawa golongan pekerja yang kerap mengalami stress dan sering terdedah kepada punca-punca stress ialah golongan pekerja yang bekerja di peringkat bawahan seperti operator pengeluaran di kilang-kilang. Mereka yang berada di posisi ini adalah golongan pekerja yang sentiasa terikat dengan kerja yang memerlukan komitmen dan tumpuan yang menyeluruh. Kesilapan dan kegagalan melakukan kerja dengan baik yang dilakukan oleh operator pengeluaran menyebabkan mereka terpaksa melakukan kerja-kerja tersebut berulang-ulang kali. Oleh yang demikian, mekanisme daya tindak merupakan usaha yang boleh dilakukan oleh individu untuk mengurus atau mengendalikan tuntutan clan masalah …

Keberkesanan Penglibatan Langsung Dalam Pengurusan Pekerja : Satu Kajian Kes, Yee Mun Chin

Student Works (2000-2009)

Direct Participation is also known as participative management, co-determination and employee involvement. ln this research, Direct Participation will be known as DP. Direct participation is a management concept that is gaining popularity in Europe. This concept requires management and workers to work together. Management should not direct but should integrate contributions from both parties to ensure the development of the organization. This research focuses on the effectiveness of DP in Syarikat X Bhd. . SyarikaJ X Bhd. is the company where the research was being done. In addition, this research will also evaluate the suitability of the implementation and the …

Value Based Competition Concept And Implementation, Kim Tek Ng

Student Works (2000-2009)

Strategically located in Port Klang Malaysia, Cargill Oilseed Malaysia is a palm oil processing industry producing palm base products such as specialty fats, shortening and cooking oil for human consumption. It consists of approximately 150 staffs. Cargill Oilseed Malaysia was acquired by Cargill Incorporation in 1991. Before that the name of the company was Olinco. Cargill Oilseed Malaysia is a multinational company with its parent company in Minneapolis USA. A lot of changes can be seen after Cargill Incorporation took over the company in 1991 especially in terms of the management style, culture and believes. Following the recent change in …

Knowledge Management Within Engineering Companies, Ramanathan Narayanan

Student Works (2000-2009)

One hundred and thirty seven executives of major engineering companies involved in the oil & gas and power industries in Malaysia completed the questionnaires concerning knowledge management within their organisations. The level of knowledge management were studied with respect to competitiveness, organisation factors and employee attitude. Respondents' views on the challenges facing knowledge management within their organisations were also examined.

Perbandingan Kepuasan Bekerja Di Antara Pegawai Dan Kakitangan Kementerian Perusahaan Utama, Roslan Mahmood

Student Works (2000-2009)

Kajian ini memtokuskan kepada analisis data ke atas keseluruhan responden (responden pegawai dan responden kakitangan atau stat sokongan dikategorikan kepada satu kumpulan sahaja) dan analisis data melalui perbandingan responden (iaitu perbandingan di antara responden pegawai dan responden kakitangan atau stat sokongan). Bagi analisis data ke atas keseluruhan responden, kajian melihat kepada tahap kepuasan responden terhadap faktor kerja, taktor gaji, taktor kenaikan pangkat, taktor penyelia dan taktor rakan sekerja, tahap keseluruhan kepuasan kerja responden dan pandangan responden terhadap kepentingan taktor-taktor yang mempengaruhi kepuasan kerja.

Reformasi Pentadbiran : Satu Analisis Persepsi, Pelaksanaan Kerja Dan Prestasi Di Jabatan Imigresen Malaysia, Noor Hasiah Sulaiman

Student Works (2000-2009)

Reformasi pentadbiran: persepsi, pelaksanaan kerja dan prestasi di Jabatan lmigresen Malaysia Negeri Selangor adalah satu kajian yang dibuat untuk menilai sejauhmana kesan refonnasi pentadbiran ke atas kakitangan awam. Penyelidikan dibuat untuk mengetahui persepsi kakitangan terhadap reformasi pentadbiran yang telah dijalankan, kesan ke atas pelaksanaan kerja dan kesan refonnasi tersebut ke atas prestasi kakitangan awam khasnya di Jabatan lmigresen Malaysia cawangan Shah Alam, Lapangan Terbang Subang dan Kajang. Penyelidikan ini mengambilkira kesan pembaharuan sejak 1980 hingga kini. Kajian berkisar tentang pembaharuan sistem dan prosedur, unsur etika dan nilai•nilai mumi serta pengurusan sistem yang beroperasi kini. Unsur-unsur sampingan seperti motivasi. budaya kerja, …

Similarities And Differences In European Conceptions Of Human Resource Management: Toward A Polycentric Study, Timothy Adrian Robert Clark, Derek Pugh

Research Collection Lee Kong Chian School Of Business

Increasingly managers need to distinguish between those oftheir activities and practices that can be successfully transferred acrossnational boundaries and those that will require modification in view ofdivergences between national settings. This can be determined by initiallyidentifying those features of managing organizations that remain similar acrossnational boundaries and those that are different, and then ascertaining thestrength of the forces for convergence or divergence. This article describes anexploratory attempt to conduct a polycentric (in the terms described below)research study of conceptions of human resource management in seven Europeancountries. It examines whether there is a single, shared conception of HRM thattranscends national boundaries, …

Why Didn’T You Tell Me?: Toward Building A Model Of Why Information Is Not Shared Well In Organizations, Robert C. Kitchen

Theses and Dissertations

The effective use of information in an organization is vital to its success. One of the biggest investments being made today by companies is in their information infrastructures. However, with all of the resources being dedicated to improving information flows, evidence shows that organizations still do not share information as widely as they could or should be. Many studies have been conducted to learn the reasons why people in organizations do not share information as well as would be good. However, no study was found that reported the relative frequency of reported reasons for not sharing information. This paper gathers …

Organizing Culture: Leader Roles, Behaviors, And Reinforcement Mechanisms, Gerard George, Randall G. Sleeth, Mark A. Siders

Research Collection Lee Kong Chian School Of Business

Organizational leaders provide the primary impetus in defining, forming and shaping corporate culture. Leadership literature emphasizes on the leader's role in "articulating a vision" and the leader's pivotal role in establishing culture by setting objectives and then removing hurdles by smoothing the path for attaining those objectives. The model of corporate culture transmission focuses on behaviors that corporate leaders employ to create, communicate and manage corporate culture. However, the model does not emphasize interpretation and identification with leader behaviors in ways that would cause members to embrace the leader's values and beliefs. Improved focus over two decades does not yet …

A Different Look At Assessment Centers: Views Of Assessment Center Users, Filip Lievens, Hans Goemaere

Research Collection Lee Kong Chian School Of Business

This study aims to shed light on possible problems of assessment center users and designers when developing and implementing assessment centers. Semi-structured interviews with a representative sample of assessment center users in Flanders revealed that, besides a large variability in assessment center practice, practitioners experience problems with dimension selection and definition, exercise design, line/staff managers as assessors, distinguishing between observation and evaluation, and with the content of assessor training programs. Solutions for these problems are suggested.

Selecting It Applications In Manufacturing: A Kbs Approach, Ravi Kathuria, Murugan Anandarajan, Magid Igbaria

Business Faculty Articles and Research

The use of the right type of Information Technology (IT) applications or manufacturing systems is expected to usher in a competitive advantage. Selection of the right type of IT application is, however, a challenging task. When a company, with a given dominant process structure, emphasizes two or more competitive priorities, such as quality, product flexibility, etc., an unaided manager faces a complex decision problem in choosing from alternative IT applications available in the areas of product design through distribution. In this paper, we present a Knowledge Based System (KBS) that would assist managers with the identification of IT applications that …

The Problem With "All For One And One For All" Expectations: Differential Effects Of Race And Commitment In The Workplace, James R. Jones

Marketing and Management Faculty Proceedings & Presentations

“The examples cited here reinforce the need for theoreticians and practitioners alike to consider the difficulties that may arise from viewing people through a single lens.” As far back as 1968, with the findings of the Kerner Commission, there have been reports of "two Americans, separate and unequal." Indeed, the recent commission on race formed by President Clinton reached much the same conclusion. While three decades separate the work of two groups, the main inference drawn is strikingly consistent with regard to race. There is a persistent chasm in how majority group and minority group members view and are viewed …

Positioning Hr To Create Value, Y Sriram

IIMB Management Review

The HA function today seems to vacillate along a broad spectrum. There are companies where the function has contributed conclusively to reaching business objectives, but in the majority of organisations it is relegated to the administrative routine. While it is true that the expectations from HA are often vague and undefined, the HA professional too must introspect on his/her role in the positioning of the function in organisations today. The best students in management schools do not opt for HA and most HA professionals who have done well for themselves early in their career want to change slots as HA …

Dimensions Of Tqm In Indian Organisations, Vijay G Vancheswar, Purnima Mathur

IIMB Management Review

The paradigm shift from an inward production-led philosophy to the outward customer-oriented approach has given an impetus to the concept of total quality management in Indian organisations. To provide an insight into the practices of TOM in India, Vijay Vancheswar and Purnima Mathur studied six large manufacturing organisations, two each from the multinational, private and public sectors. Cutting across sectors, it emerged that apart from focusing on customer needs and improving the quality of products, facilitating employee involvement and ownership through a participative process and stock options where feasible, providing a just and fair climate which encourages the free flow …

Need Fulfilment, Leadership Styles And Effectiveness: A Study Of Two Indian Organisations, Reeta Mohan, Rajeev Mohan

IIMB Management Review

Need fulfilment of an individual in an organisation is very important, because the success of the organisation depends upon the level of motivation of its members, and the appropriateness of the leadership pattern in a particular situation. An extremely motivated group of employees can help the organisation sustain itself even in the worst environmental conditions. On the other hand, its success might be jeopardised if its employees are not motivated toward work. Working on the theory that the needs and values of the leaders may have considerable influence on the type of leadership behaviour they choose, and the fact that …

A President And A Professional: In Conversation With Anand Rathi, N Balasubramanian

IIMB Management Review

Anand Rathi. President of the Stock Exchange. Mumbai. speaks about his transition from a company executive to a capital market functionary and finally to his current position as chief executive of the BSE. He elaborates on the challenges he faces in an organisation like the BSE. particularly in taking it to global levels of excellence and in this regard. he discusses his agenda for the year - 'Mission 2000 and Beyond'. He also touches upon the key issues of governance. the role of IT in changing the way business is conducted in stock exchanges and finally. he shares his wider …

Quality And Work Force Practices: The Managerial Performance Implication, Ravi Kathuria, Elizabeth B. Davis

Business Faculty Articles and Research

This paper examines the managerial performance impact of work force management practices appropriate for manufacturing environments when quality is highly emphasized. The hypotheses are tested using data from 483 individuals in 99 manufacturing plants in the United States. The results indicate that when the emphasis is high on quality, certain work force management practices seem to play an important role in managerial performance in manufacturing settings.

An Empirical Examination Of Individual, Issue-Related, And Organizational Determinants Of Ethical Judgments, Sean Robert Valentine

Doctoral Dissertations

The purpose of this dissertation was to empirically examine an ethical decision-making model that contained individual, issue-related, and organizational factors. At the individual level, the relationship between two job attitudes, job satisfaction and organizational commitment, and ethical judgments was assessed. At the issue-related level, the association between moral intensity and ethical judgments was examined. At the organizational level, the relationship between ethical context and ethical judgments was examined. The hypothesized moderating effect of ethical context on the relationship between job attitudes and ethical judgments was also tested.

A national sample of 3,000 sales professionals was used to test the hypotheses. …

Consequences Of Contingent Compensation, James Herschel Turner

Doctoral Dissertations

The principal objective of this study is the explication of the impact of incentives on measures of performance. The effects of contingent compensation (commissions and bonuses) on role stress, job attitudes, and performance outcomes were studied in a multi-industry sample of 255 employees.

It was hypothesized that as compensation contingency increases, role conflict and financial anxiety also increase and the increase in stress would be negatively related to in-role performance, organizational commitment, and job satisfaction. Finally, it was hypothesized that as organizational commitment and job satisfaction are reduced, intent-to-leave will be increased and extra-role performance will be reduced. The sum …

Moderating Effects Of Vertical Exchange Relationship On The Relationship Between Firm Market Orientation And Selected Salesperson Role Variables, Patrick Dwain Fountain

Doctoral Dissertations

The purpose of this dissertation is to examine the moderating effects of identified dimensions of vertical exchange relationship (VER) between firm market orientation and the salesperson role variables of job satisfaction, organizational commitment, role ambiguity and role conflict. The sample utilized in this dissertation is the salesforce of a major United States publishing company. Moderated regression analysis is used to determine moderating effects. Three dimensions of vertical exchange relationship are identified using factor analysis and are labeled work, loyalty and congruence. The results indicate that the work dimension is a moderator of the relationship between market orientation and job satisfaction. …

Observable Outcomes And Performance Effects Of The Application Of Theory Of Constraints To Organizational Management, Martha Lair Sale

Doctoral Dissertations

The objectives of the study were to empirically examine the relationships among the three elements of the Theory of Constraints (TOC), a number of observable outcomes expected to be associated with application of TOC, and business unit performance. Measures were developed for each of the elements of TOC and a number of observable outcomes (OUTCOMES) expected to be associated with practice of TOC. TOC is defined as consisting of scheduling logistics (LOGISTICS), the Thinking Process (THINKING), and non-traditional performance measures (MEASURES). A previously developed and widely used measure of business unit performance (PERFORMANCE) was employed.

The sampling frame for this …

Fairness In Chinese Organizations, Kai-Guang Liang

Psychology Theses & Dissertations

This study examined the roles of organizational justice and individual cultural characteristics in affecting employees' work attitudes and behaviors, in particular, the contextual aspect of job performance in Chinese organizations. Data were collected from 232 employee-supervisor dyads in three Sino-western joint ventures in the People's Republic of China. Results indicated that distributive justice had a significant impact on one dimension of contextual job performance, i.e., interpersonal facilitation, and various attitudinal outcomes, such as job satisfaction, pay satisfaction, affective commitment and turnover intention. Among the three procedural justice variables (participation at company level, participation at job level, and appeal mechanism) examined, …

The Impact Of The Packard Commission's Recommendations On Reducing Cost Overruns On Defense Acquisition Contracts, David S. Christensen, David A. Searle, Caisse Vickery

Faculty Publications

Using data from selected acquisition reports, Drezner et al. (1993) show that reform initiatives from 1960 to 1990 did not reduce cost growth on 197 defense programs. The average cost growth on these programs was 20 percent and did not change significantly for 30 years. Using data from the Defense Acquisition Executive Summary data base, we show a similar result. Initiatives based on the recommendations of the Packard Commission did not reduce the average cost overrun percent experienced on 269 completed defense acquisition contracts evaluated over an 8-year period (1988 through 1995). In fact, the cost performance experienced on development …

Running On The Spot? A Review Of Twenty Years Of Research On The Management Of Human Resources In Comparative And International Perspective, Timothy Adrian Robert Clark, Howard Gospel, John Montgomery

Research Collection Lee Kong Chian School Of Business

Research using a comparative and international perspective on the management of human resources is examined, drawing on articles published in leading human resource management, management/ organizational behaviour and related social science journals between 1977 and 1997. In total a little under 2 per cent of the articles under review focused on the management of human resources in a comparative and international perspective. The largest group of these articles was comparative in nature (44 per cent), followed by those with an international perspective (35 per cent). A smaller number adopted a combined approach (17 per cent) and a few were separately …