Business Commons^™

Major Transitions At Omj!- A New Editor And A New Publisher, Bill Ferris

Organization Management Journal

No abstract provided.

Using Published Arbitration Decisions To Develop Teaching Examples, Cases And Exercises, Margaret A. Lucero

Organization Management Journal

A sample of arbitration decisions are published every year on a wide variety of topics including workplace fighting, theft, insubordination, attendance problems, alcohol or drug abuse, and sexual harassment. These published cases provide interesting, timely, and complex examples of actual events. Using this material as a basis, unique, realistic cases and exercises can be developed to focus on many different workplace topics.

Making A Difference: A Professional, Scholarly, And Engaged Eam, Eric H. Kessler

Organization Management Journal

No abstract provided.

Individual Incentives Versus Team Performance: Lessons From A Game Of Charades, Shawn E. Peacock, Patricia Denise Lopez, Marlon F. Sukal

Organization Management Journal

In this article, we describe a modified game of Charades that was developed to facilitate a discussion on the basic principles of effective reward system design. Students are organized into small groups. Incentive schemes are then manipulated so that one player within the group strives for an individual incentive, while the rest of the team play for a group reward. Through this simple and “fun” activity, students learn firsthand what happens when individual and team interests and incentives are not aligned. This experiential learning activity also offers excellent opportunities to discuss group dynamics, communication and coordination, and the importance of …

Discovering The Enemy Within: An Exercise In Unintended Thought, Carolyn I. Chavez, Yiling Ge

Organization Management Journal

This experiential exercise addresses a complex and many faceted problem in organizational psychology that is sometimes referred to as false consciousness. By bringing the subconscious into focus, we learn how we got where we are, and more importantly, we learn that while our environment may affect our beliefs, attitudes, and behaviors, we are in no way helpless pawns of our socialization. The exercise is a fun house of mirrors, providing opportunities to address myriad organizational behavior issues. We explore how much of our current behaviors are due to socialization, conscious thought, and context. We investigate intended versus actual behaviors, our …

The Group Creativity Exercise Getting Mbas To Work And Think Effectively In Groups, David E. Desplaces, Steven W. Congden, Power Boothe

Organization Management Journal

This experiential exercise is designed to engage participants in a process of group creativity that helps students lead or be a part of a creative team. The challenging and tangible nature of building a room­height tower provides a heightened experience that elicits many issues and strong emotions. The exercise provides a robust platform from which the instructor can choose which of many group creativity subtopics to emphasize. In addition to exercise instructions, guidance is given on how learning goals related to creativity techniques, group development, interpersonal dynamics, and leadership—can be addressed in a debriefing discussion. Both “pre­taught” and “retrospective” teaching …

Exercising Control At Sports Rehab Network, Mark Mensch, Barry Armandi, Herbert Sherman

Organization Management Journal

This is a field-based disguised case describing how an entrepreneur who develops a successful rehabilitation business now must operate within the confines of a bureaucratic hospital setting. The CEO of the hospital who had ordered him not to seek any new ventures given the hospital’s cash flow problems was stymieing his entrepreneurial orientation. The case has a difficulty level appropriate for a junior level course in small business management and entrepreneurship. The case is designed to be taught in one class period (may vary from sixty minutes to one hundred minutes depending upon the course structure and the instructional approach …

Can Training Improve The Quality Of Inferences Made By Raters In Competency Modeling? A Quasi-Experiment, Filip Lievens, Juan I. Sanchez

Research Collection Lee Kong Chian School Of Business

A quasi-experiment was conducted to investigate the effects of frame-of-reference training on the quality of competency modeling ratings made by consultants. Human resources consultants from a large consulting firm were randomly assigned to either a training or a control condition. The discriminant validity, interrater reliability, and accuracy of the competency ratings were significantly higher in the training group than in the control group. Further, the discriminant validity and interrater reliability of competency inferences were highest among an additional group of trained consultants who also had competency modeling experience. Together, these results suggest that procedural interventions such as rater training can …

The Relationship Between Uncertainty And Desire For Feedback: A Test Of Competing Hypotheses, Filip Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The relationship between uncertainty and desire for feedback was investigated in 2 studies. Results of Study 1 showed support for a curvilinear relationship. People were interested in feedback at high and low levels of uncertainty, as opposed to moderate levels of uncertainty, indicating the activation of both uncertainty reduction and self-verification motives. In Study 2, the curvilinear relationship with uncertainty was replicated for indirect feedback-seeking behavior. In contrast, we found a negative relationship between direct feedback seeking and uncertainty, moderated by certainty orientation. People seemed more motivated by self-verification vs. uncertainty reduction strivings, depending on their certainty orientation. These findings …

The Long-Term Impact Of The Feedback Environment On Job Satisfaction: A Field Study In A Belgian Context, Filip Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study examines (1) the relationship between the feedback environment and job satisfaction and (2) the mediating role of leader-member exchange in a Belgian context. Results from a sample of 155 employees of a governmental service for employment and vocational training supported our hypotheses. A favorable supervisor feedback environment was related to higher levels of job satisfaction 5 months later, and this relationship was fully mediated by the quality of leader-member exchange. These findings highlight the usefulness of diagnosing and assessing the feedback environment for a better understanding of feedback processes and for enhancing feedback interventions in organisations.

Possession, Feelings Of Ownership, And The Endowment Effect, Jochen Reb, Terry Connolly

Research Collection Lee Kong Chian School Of Business

Research in judgment and decision making generally ignores the distinction between factual and subjective feelings of ownership, tacitly assuming that the two correspond closely. The present research suggests that this assumption might be usefully reexamined. In two experiments on the endowment effect we examine the role of subjective ownership by independently manipulating factual ownership (i.e., what participants were told about ownership) and physical possession of an object. This allowed us to disentangle the effects of these two factors, which are typically confounded. We found a significant effect of possession, but not of factual ownership, on monetary valuation of the object. …

A Comparative Assessment Of Knowledge Management Education Across The United States Department Of Defense, Gary Lee Wright

Theses and Dissertations

Knowledge is a critical resource for organizations today, especially to the DoD. When organizations understand what knowledge is, they can begin to draw value from it. Drawing value from knowledge is best accomplished through the processes of knowledge management: knowledge creation, knowledge storage and retrieval, knowledge transfer, and knowledge application (Alavi and Leidner, 2001). Organizations can create an environment in which these processes flourish by ensuring the organization has the elements of a supportive leadership, structure to control and optimize knowledge sharing, technology to facilitate the KM processes, and a commitment to maximize knowledge sharing and continuously improve (Stankosky et …

The Net Effects Of Social Network Density And Organizational Citizenship Behavior On Group Performance, Clifford M. Theony

Theses and Dissertations

The purpose of this research was to explore the relationship between Organizational Citizenship Behavior (OCB), social network density, and group performance. Social networks have recently become a key area of interest for researchers in the study of management in organizations. OCB has, likewise, seen a considerable amount of attention in research literature as a direct and indirect contributor to group performance. This field study, conducted at a military training course, attempted to explore the possible net effects of network density and citizenship behaviors on group performance. Longitudinal social network data was used to examine whether there was a relationship between …

Employer Branding In The Belgian Army: The Importance Of Instrumental And Symbolic Beliefs For Potential Applicants, Actual Applicants, And Military Employees, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study conceptualizes employer brand as a package of instrumental and symbolic attributes. Using a sample of 955 individuals (429 potential applicants, 392 actual applicants, and 134 military employees), we examine the relative importance of instrumental and symbolic employer brand beliefs across different groups of individuals: potential applicants, actual applicants, and military employees (with less than three years of tenure). Results show that instrumental attributes explain greater variance in the Army's attractiveness as an employer among actual applicants compared to potential applicants or employees. In all three groups, symbolic trait inferences explain a similar portion of the variance. In addition, …

Organizational Identity And Employer Image: Towards A Unifying Framework, Filip Lievens, Greet Van Hoye, Frederik Anseel

Research Collection Lee Kong Chian School Of Business

This study aims to bridge two research streams that have evolved relatively apart from each other, namely the research streams on organizational identity and on employer branding (employer image). In particular, we posit that it is crucial to examine which factors company outsiders (applicants) as well as company insiders (employees) associate with a given employer. To this end, this study uses the instrumental-symbolic framework to study factors relating to both employer image and organizational identity of the Belgian Army. Two samples are used: a sample of 258 Army applicants and a sample of 179 military employees. Results show that both …

Evaluating Dynamic Performance: The Influence Of Salient Gestalt Characteristics On Performance Ratings, Jochen Reb, Russell Cropanzano

Research Collection Lee Kong Chian School Of Business

It is well recognized that performance changes over time. However, the effect of these changes on overall assessments of performance is largely unknown. In a laboratory experiment, we examined the influence of salient Gestalt characteristics of a dynamic performance profile on supervisory ratings. We manipulated performance trend (flat, linear-improving, linear-deteriorating, U-shaped, and ∩-shaped), performance variation (small, large), and performance mean (negative, zero, positive) within subjects and display format (graphic, tabular) between subjects. Participants received and evaluated information about the weekly performance of different employees over a simulated 26-week period. Results showed strong main effects on performance ratings of both performance …

A Cautionary Note On The Effects Of Range Restriction On Predictor Intercorrelations, Paul R. Sackett, Filip Lievens, Christopher M. Berry, Richard N. Landers

Research Collection Lee Kong Chian School Of Business

The purpose of this research report is to highlight a unique set of issues that arise when considering the effects of range restriction in the context of estimating predictor intercorrelations. Three approaches are used to illustrate the issue: simulation, a concrete applied example, and a reanalysis of a meta-analysis of ability-interview correlations. The general conclusion is that a predictor intercorrelation can differ dramatically from the population value when both predictors are used in a composite that is used operationally for selection. The compensatory nature of a composite means that low scorers on one predictor can only obtain high scores on …

An Examination Of Strategies For Encouraging Feedback Interest After Career Assessment, Frederik Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study examines how feedback interest after career assessment can be influenced by changing individuals' beliefs about the importance and modifiability of the various performance dimensions. In an experiment, 82 master students completed a computerized assessment tool developed for assessing managerial potential. Results showed that participants in the experimental condition were more interested in feedback about important dimensions as opposed to unimportant dimensions and were more interested in feedback about nonmodifiable dimensions as opposed to modifiable dimensions. These findings might assist career counselors and organizations in designing strategies that direct feedback interest toward performance dimensions that are most important for …

The Relationship Between Leadership Styles And Organizational Culture Withinschools Of Nursing, Debra K. Vankovich Mullins

Theses, Dissertations and Capstones

The purpose of this study was to investigate the relationship between leadership styles and organizational culture within schools of nursing. A non-probability convenience sample (N=149) of subjects was obtained from BSN schools of nursing within the Southern Regional Education Board geographical area. Three data collection tools were utilized including a demographic questionnaire; the Multi-factor Leadership Questionnaire (Bass & Avolio) which measures transformational, transactional, and laissez-faire leadership styles; and the Organizational Culture Assessment Inventory (Cameron & Quinn) which measures four culture types including clan, market, adhocracy and hierarchy cultures. A descriptive – correlational design was used. Inferential statistics utilized included multiple …

Learning To Co-Create The Solutions We Seek: The Art Of Hosting A Nonprofit Organization, Jeannel E. King

Regis University Student Publications (comprehensive collection)

The Art of Hosting is an emergent leadership model that compliments rapidly changing business needs and environments. This paper presents grounded theory on Art of Hosting components, including the Four Fold Invitation, Hobbit Tools, Five Diamonds of Participation, and Harvesting. An in-depth case study describes the use of Hosting architecture as the design for a nonprofit organization. While the Art of Hosting is effective for involving the community in discussions to co-create solutions to difficult problems, the practice does not easily facilitate a transition from discussion to action. As a framework for operating a nonprofit organization, further research is necessary …

An Examination Of The Role Of Intuition In Individual Decision Making In Organisations, Rory Martin, Philomena Hanlon

Conference papers

The feeling of knowing without knowing has often been described as listening to your heart, trusting your gut, or using your intuition. As decision makers face more turbulent and complex environments, rational analysis may not always be able to assist in yielding optimal results. In cases where sufficient data is not available or the situation is one that the decision maker or the organisation has not faced before, the decision maker may utilise intuition to guide them through uncertainty (Lank & Lank 1995:19). This paper looks at the role that intuition plays in individual decision making in organisations. The primary …

Exploring The Effects Of Corporate Venturing On New Business Creation, Salvatore Sciascia, Fernando G. Alberti, Riccardo De Vita, Alberto Poli

New England Journal of Entrepreneurship

One of the main problems of large firms is that they tend to lose their entrepreneurial orientation (EO) once they have grown. The launch of corporate ventures (CV) has been adopted by managers, and studied by scholars, as the means to create new businesses within large companies with a low level of EO. Extensive research on CV has been carried out to understand how these projects can effectively lead to new business creation. However, there are no studies on the effect of CV projects on new business creation after the project has ended. More specifically, scholars have overlooked the prospect …

The Impact Of An Employer Sponsored Walking Program On Employees' Cardiovascular Risks, Joan Breslin Sechrist

STEMPS Theses & Dissertations

The problem of this study was to determine if participation in an employer sponsored walking program reduced employees' cardiovascular health risks. The independent variable was the "WalkAbout with Healthy Edge" program and the dependent variables included: body mass index (BMI), blood pressure, cholesterol, amount of exercise, and tobacco use. The study population was an employer group of 1300, and 284 employees registered for the program. Due to attrition, 79 submitted the first month of step logs and participation decreased over the months respectively to 58, 40, 38, 32, and 29. Twenty-three participants submitted six months of walking logs, and pre-test …

Organizational Adoption Of Web-Enabled Services For Information Dissemination, Pamila Dembla, Prashant Palvia, Lloyd Brooks

Faculty Articles

Although communication, collaboration, and transaction processing are some of the important business functions facilitated by the web, timely dissemination of information is critical for ultimate customer satisfaction and potential profitability. The purpose of this study is to determine the affect that contextual factors such as IS maturity, organizational attributes, and environmental characteristics have on perceived usefulness and adoption of web-enabled services for information dissemination in organizations. The key focus of this article is "organizational adoption" as opposed to individual acceptance for which there have been numerous studies. A research model and eight hypotheses were developed based on past literature. Data …

Image Norms: A Model Of Formation And Operation, Amy E. Hurley-Hanson, Cristina M. Giannantonio

Business Faculty Articles and Research

This paper presents a model describing the formation and operation of image norms. Image norms are discussed from both the individual and the organizational perspective. This is followed by a discussion of the implications of image norms for individuals’ career choice decisions. The implications of image norms for organizations are also presented. Suggestions for future research on image norms are provided.

Relationship Among Supervisors' Transformational And Transactional Leadership Styles, And Teachers' Job Satisfaction In Taiwan Higher Education, Chi-Ling Sung

Graduate Student Dissertations, Theses, Capstones, and Portfolios

This study examined the influence of supervisors' transformational and transactional leadership styles on job satisfaction of college and university in Taiwan. The purpose of this study was to examine the relationship between supervisors' transformational and transactional leadership styles, and the satisfaction of Taiwan's higher education instructors. The number of teachers at the university level in Taiwan rose 36.8% from 1951 to 2004; therefore faculty job satisfaction is an important issue. Schools want to keep their faculty and reputation to maintain a competitive edge. This non-experimental, quantitative, explanatory correlation and explanatory comparative survey research explores the relationship between supervisors' transformational and …

Contingency Theory: Strategic Management Of Conflict In Public Relations, Cameron, A. Pang, Yan Jin

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Organizational Alignment And Performance: Past, Present And Future, Ravi Kathuria, Maheshkumar P. Joshi, Stephen J. Porth

Business Faculty Articles and Research

Purpose

– The purpose of this paper is to identify and define the types of organizational alignment – vertical and horizontal; to examine the evidence for the alignment‐performance relationship, and propose research questions and practical implications to advance the theory and practice of managing alignment.

Design/methodology/approach

– The study is a conceptual examination based on a thorough review of both theoretical and empirical research.

Findings

– The paper finds that vertical alignment has received considerably more attention in the literature. Studies of horizontal alignment within organizations are less common. When horizontal alignment is studied, the focus tends to be dyadic …

How Do Institutions Affect Auditor Reporting Behavior? Empirical Evidence From China, Yang An

Lingnan Theses

It is well documented in cross-country research that institutions, both economic and political, affect the reporting behavior of auditors and audit services. These findings are based on the assumption that institutions vary across countries but are more homogeneous within a country. However, cross-country research suffers from the problems of country-specific cultures, accounting rules, and regulations, and can be criticized for the use of small sample sizes, potential endogeneity, and the correlation of omitted variables. This study overcomes these problems by engaging in within-country research. Specifically, this study examines how variations in the institutional environment within China affect auditor reporting behavior. …

Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current situation-based conceptualizations of crisis response, this paper develops a more generic and systemic approach tounderstanding the role of emotions in crisis situations. Taking an integrated approach, the authors propose a public-based, emotion-drivenperspective to crisis communication modeling, mapping different crisistypes, and underpinning them with two continua, the organization’s involvement with the crisis issue and primary public’s coping strategy. Thepaper further argues that the appropriate crisis response and tools tomanage a crisis should address the full range of emotions for optimal effectiveness at both strategic and tactical levels.