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Full-Text Articles in Business

Investigating The Perceived Invisibility Of The Black Woman Leader In Fortune 500 Companies: Understanding Career Pathways Based On Insight And Intersectionality, Shana Jones Yarberry Dec 2024

Investigating The Perceived Invisibility Of The Black Woman Leader In Fortune 500 Companies: Understanding Career Pathways Based On Insight And Intersectionality, Shana Jones Yarberry

Graduate Theses and Dissertations

There is a gap in the literature when examining the intersectionality of race, gender, and class. There is additional distance when evaluating the impact each intersection has on the career development of Black Women (BW) in Fortune 500 companies. The purpose of this study was to use a qualitative approach to investigate how the intersectionality of race, gender, and class impact the career advancement of BW while also identifying perceived barriers, historical patterns of career movement, and organizational efforts to support the ascension of BW in senior leadership. The Systems Theory Framework of Career Development and Intersectionality Theory were examined …


Smart Heuristics In Business Relationships: Toward A Typology, Jochen Reb, Nilotpal Jha Dec 2024

Smart Heuristics In Business Relationships: Toward A Typology, Jochen Reb, Nilotpal Jha

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to develop a typology of heuristics in business relationships. We distinguish between four categories: (1) general heuristics used in the context of a business relationship but that may also (and are often) used in other contexts; (2) relational context heuristics that are typically used in a relational context; (3) relational information heuristics that rely on relational information and (4) genuine relational heuristics that use relational information and are applied in relational contexts. Design/methodology/approach – We draw on existing literature on heuristics and business relationships to inform our conceptual paper. Findings – We …


Assessing Divergence And Convergence In The Design Process: Results From Two Experiments, Arlindo Silva, Tamas Makany, Matt Chiu Dec 2024

Assessing Divergence And Convergence In The Design Process: Results From Two Experiments, Arlindo Silva, Tamas Makany, Matt Chiu

Research Collection Lee Kong Chian School Of Business

It is often assumed that the design process comprises divergent and convergent thinking cycles. Although many authors studied the design process in depth, a quantification of divergence and convergence is yet to be established. This paper attempts to quantify divergence and convergence in the design process for teams of design students. Student submissions from two independent design-related courses from two Universities are analysed for divergent and convergent thinking. Such an approach uses Natural Language Processing to harvest existing student submissions in written documents and converts them into a 'real-time' dashboard for feedback that can be used in multiple ways: searching …


The Impact Of Benevolent Sexism On Evaluations Of Female Leaders, Daniella A. Lockhart Dec 2024

The Impact Of Benevolent Sexism On Evaluations Of Female Leaders, Daniella A. Lockhart

Electronic Theses, Projects, and Dissertations

This study investigated the impact of benevolent sexism beliefs on evaluations of female leadership candidates in hiring decisions, as well as the moderating effects of occupational gender composition and the gender of the comparison candidate. While seemingly positive, benevolent sexism subtly reinforces traditional gender roles by portraying women as warm but less competent, particularly in leadership roles where competence is crucial. The data in this study was collected from 146 participants via an online questionnaire using MTurk and snowball sampling. Aligning with previous research on gender bias, results indicated that benevolent sexism negatively impacts perceptions of competence and warmth, especially …


Unlocking Lean Construction: Decoding The Root Causes Of Initial Implementation Failures, Adam Hoots Dec 2024

Unlocking Lean Construction: Decoding The Root Causes Of Initial Implementation Failures, Adam Hoots

All Theses

In recent years, the construction industry has increasingly adopted lean construction methodologies, with the aim of enhancing project efficiencies, eliminating waste, and delivering projects that exceed all project owner expectations. With this as the industry’s focus, many projects struggle with the initial implementation of lean principles, leading to disrespect of people and resources, cost overruns, schedule delays, stakeholder misalignment, and compromised quality. This research investigates the reasons behind initial failures and how they influence the broader industry's perception of lean construction.

Drawing from a comprehensive case study of a higher education dormitory and dining facility project, this research study explores …


Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald Bledow, Jana Kuhnel, Julius Kuhl Dec 2024

Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald Bledow, Jana Kuhnel, Julius Kuhl

Research Collection Lee Kong Chian School Of Business

Introduction: Research on the link between affect and creativity rests on the assumption that creativity unfolds as a stimulus-driven response to affective states. We challenge this assumption and examine whether personality dynamics moderate the relationship of positive and negative mood with creativity. Theoretical Model: According to our model, personality dynamics that generate and maintain positive affect and down-regulate negative affect energize creativity. Based on this model, we expect high creativity in response to negative mood if people engage in self-motivation and achieve a reduction in negative mood. We further derive that individual differences in action versus state orientation moderate the …


Organizational Toxicity: Exploring Factors That Cultivate Toxicity In Air Force Maintenance Organizations And Their Impact On Enlisted Airmen, Bryan Keith Wong Dec 2024

Organizational Toxicity: Exploring Factors That Cultivate Toxicity In Air Force Maintenance Organizations And Their Impact On Enlisted Airmen, Bryan Keith Wong

Electronic Theses and Dissertations

Workplace toxicity negatively impacts organizations and harms employees within those organizations. However, each organization is subject to various influences and contexts, and understanding toxicity within specific contexts provides practitioners with the knowledge of its origin, influential factors, and how to respond. The U.S. Air Force is rich in culture and subcultures; it is also subject to toxicity, which is affected by several military-unique factors. Yet, toxicity in the military has been primarily explored through the leadership lens with limited insights into other influential elements, such as followers and the workplace environment. Additionally, little attention has been placed on the effects …


Fomo And The Ico: The Changing Salience Of Quality Signals, Simon J.D. Schillebeeckx, Sandzhar Tazhibaev, Johannes Gartner Dec 2024

Fomo And The Ico: The Changing Salience Of Quality Signals, Simon J.D. Schillebeeckx, Sandzhar Tazhibaev, Johannes Gartner

Research Collection Lee Kong Chian School Of Business

The manuscript investigates whether the individual personality trait, Fear of Missing Out (FOMO)—typically considered negative—influences the willingness of individuals to contribute to Initial Coin Offerings (ICOs), a phenomenon that emerged after the blockchain revolution. We conducted both qualitative and quantitative work in this space and present the results of an international survey, including a conjoint experiment. Theoretically, we anchor our study in signaling theory and propose that signal valence (the positive or negative interpretation of a signal) can diverge from signal intent. Specifically, we find that candidate ICO funders with strong FOMO behave predictably irrationally. They are more likely to …


Trust Building Across And Within Cultures: A Study Of Guinea, West Africa, And China, Hwee Hoon Tan, Xiushun Sun, Yue Wang Dec 2024

Trust Building Across And Within Cultures: A Study Of Guinea, West Africa, And China, Hwee Hoon Tan, Xiushun Sun, Yue Wang

Research Collection Lee Kong Chian School Of Business

Adopting a cross-cultural perspective, this study provides insights into how Chinese multinational corporations (MNCs) with a focus on Confucian values, builds trust and contributes to the globalization process in African settings, specifically Guinea. Using a mixed-methods methodology, we explore the dynamics of trust relationships within and across cultures. In Study 1, semi-structured interviews were conducted with 19 Chinese supervisors, 20 Guinean supervisors and 19 Guinean workers. We found Chinese expatriates to emphasize ability and integrity in trust building while Guinean workers care more about benevolence. Drawing on the insights of study 1, we proposed a model of interpersonal trust within …


An Integrative, Systematic Review Of The Situational Judgment Test Literature, Sven Kepes, Sheila K. Keener, Filip Lievens, Michael A. Mcdaniel Dec 2024

An Integrative, Systematic Review Of The Situational Judgment Test Literature, Sven Kepes, Sheila K. Keener, Filip Lievens, Michael A. Mcdaniel

Research Collection Lee Kong Chian School Of Business

Situational judgment tests (SJTs) are popular assessment approaches that present scenarios describing situations that one may experience in a job. Due to its long history and cross-disciplinary nature, today’s SJT literature is quite fragmented. In this integrative review, we start by systematically taking stock and synthesizing the SJT literature from the different scientific disciplines via bibliometric techniques on 524 unique documents. We identify six literature clusters (i.e., SJTs in the medical sciences, SJTs in personnel selection, methodological issues and SJTs for specific constructs, SJTs to assess emotional intelligence and related constructs, technological advances in SJTs, SJTs for teacher assessment and …


Short-Term Personality Development And Early Career Success: Two Longitudinal Studies During The Post-Graduation Transition, Mary-Louise Hotze, Zihan Liu, Chu Chu, Erica Baranski, Kevin A. Hoff Dec 2024

Short-Term Personality Development And Early Career Success: Two Longitudinal Studies During The Post-Graduation Transition, Mary-Louise Hotze, Zihan Liu, Chu Chu, Erica Baranski, Kevin A. Hoff

Research Collection Lee Kong Chian School Of Business

Objective: Investigate short-term personality development during the post-graduation transition. Background: Prior research indicates that long-term personality development matters for employment outcomes. However, this evidence is primarily limited to multi-year longitudinal studies. This research switches the focus to personality changes during a shorter, impactful life transition. Method: We examined how short-term personality development during the 14-month post-graduation transition relates to early career outcomes among two diverse samples of graduates from universities (N = 816) and community colleges (N = 567). We used latent growth curve models to examine associations between career outcomes measured 14 months after graduation with initial personality levels …


A Thanksgiving Without Family: A Covid-19 Employer Dilemma Case, Michael Dobbs Nov 2024

A Thanksgiving Without Family: A Covid-19 Employer Dilemma Case, Michael Dobbs

Journal of the North American Management Society

Based on an actual organization in the Midwest, this case describes the Director of an alcohol and drug rehabilitation center located in the Midwest and her adoption of policies to address the threat of Covid-19 to employees, clients, and the community. Names have been changed, but the facts of the case are based on employee descriptions of the organization, its director, and its new policies. The case presents students with an opportunity to wrestle with real-world situations that they themselves have faced and with which they are familiar. In this paper, I present the case itself, the worksheet assignment for …


Social Capital, Post-Industrial Society, And Faulty Industry Experience: Higher Education’S Engagement Opportunity In Applied Disciplines, Asa B. Wilson, Steven A. Stovall, Edward Crowley Nov 2024

Social Capital, Post-Industrial Society, And Faulty Industry Experience: Higher Education’S Engagement Opportunity In Applied Disciplines, Asa B. Wilson, Steven A. Stovall, Edward Crowley

Journal of the North American Management Society

Higher education faces two currents - declining social capital support and the post-industrial transition. Both impact the academy and its students. The associated challenges are discussed as engagement opportunities for the academy in applied disciplines. Also, the instructional value of faculty industry experience (IE) is defined as an attribute of social capital. It fosters student engagement while building an experiential learning bridge from the classroom to the workplace. A composite case based on faculty social capital backgrounds illustrates how faculty IE augments program development, academic rigor, student readiness, research creativity, industry linkages, and community impact. Follow-up research opportunities are identified.


The Importance Of Creativity As A Leadership Trait In Times Of Uncertainty, Niall C. Hegarty, Gerald Cusack Nov 2024

The Importance Of Creativity As A Leadership Trait In Times Of Uncertainty, Niall C. Hegarty, Gerald Cusack

Journal of the North American Management Society

The purpose of this article is to illustrate that in times of uncertainty and crisis leadership creativity is the key ingredient in ensuring the survival of the firm. In such times there is no stock solution - one size does not fit all. Hence, the important trait of creativity is a crucial component needed in organizational leadership. The article progresses through the various types of creativity and challenges to survival of organizations that require the presence of creativity and develops a creative LOOP system to promote continued organizational creativity. Triggered by the presence of Covid-19 and the natural exploration of …


Building A Better Future For Christian Higher Education, Maria Ll Lam Nov 2024

Building A Better Future For Christian Higher Education, Maria Ll Lam

Journal of the North American Management Society

This paper is an exploratory study concerning the perceptions of 16 diversity, equity, and inclusion (DEI) officers at nine Protestant evangelical Christian universities and six Catholic universities. Among these 16 DEI officers, 15 are people of color. 13 possess Ph.D. degrees and hold the highest administrative positions at their institutions. They are often required to address justice issues in their diversity initiatives if they don’t want to reproduce systematic institutional injustices in historically white-dominated Christian universities. They are working across multiple boundaries (i.e., boundary spanners) for institutional-level diversity changes. They all voice motivations to make institutional changes and 11 DEI …


Journal Management, Administration, And Promotion: The Power And Impact Of The Jnams Relaunch, Michael Dobbs, Heather S. Mcmillan Nov 2024

Journal Management, Administration, And Promotion: The Power And Impact Of The Jnams Relaunch, Michael Dobbs, Heather S. Mcmillan

Journal of the North American Management Society

No abstract provided.


Virtual Leadership Through The Use Of Commanders Intent, Lisa M. Hammond Nov 2024

Virtual Leadership Through The Use Of Commanders Intent, Lisa M. Hammond

USF Tampa Graduate Theses and Dissertations

The shift to remote work triggered by the COVID-19 pandemic has transformed organizational dynamics, exposing the limitations of traditional leadership models and emphasizing the need for innovative approaches. This dissertation examines the application of the military concept of Commander’s Intent in remote work settings, focusing on its potential to enhance mission alignment, autonomy, and productivity. Employing a mixed-methods approach, the study integrates quantitative survey data and qualitative thematic analysis to explore how Commander’s Intent impacts mission clarity, person-job fit, and leadership effectiveness. Findings reveal that Commander’s Intent strengthens mission alignment and empowers teams to act autonomously while maintaining strategic coherence, …


Relationship-Influenced Cyber Hygiene (Rich) In Community Banks, Monte L. Ward Nov 2024

Relationship-Influenced Cyber Hygiene (Rich) In Community Banks, Monte L. Ward

USF Tampa Graduate Theses and Dissertations

This dissertation is a research study that introduces the theoretical model of Relationship-Influenced Cyber Hygiene (RICH) through its investigation of the phenomenon the researcher experienced: how the interpersonal relationship between top management and cybersecurity personnel within smaller community banks influences the cyber hygiene of top management. Due to the value proposition of community banks to their clients and the limited budget of smaller institutions for investment in cybersecurity controls and initiates, community banks need additional strategies to achieve stronger cyber hygiene, especially as it relates the greatest weakness in most cybersecurity infrastructures—the human element. This study identifies and addresses a …


Attachment Styles As Moderators Of Loneliness In Remote Work, Brody Tj Loughlin Nov 2024

Attachment Styles As Moderators Of Loneliness In Remote Work, Brody Tj Loughlin

Doctoral Dissertations

This dissertation investigates the role of attachment styles in moderating the relationship between remote work and loneliness. Drawing on attachment theory, which posits that early life experiences shape attachment styles and influence social interactions, the study examines whether attachment styles (anxious, avoidant, and secure) moderate the association between remote work and feelings of loneliness. The research targets 394 remote workers, using a quantitative, cross-sectional survey design with proportional stratified sampling to reflect the distribution of hybrid and fully remote work arrangements in the U.S. workforce. The Extent of RemoteWork measure, the Three-Item Loneliness Scale, and the Adult Attachment Scale assess …


Navigating The Landscape: Perceptions, Motivations, And The Journey Of Data Professionals In Implementing Data Processes And Procedures, Willie Rivers Nov 2024

Navigating The Landscape: Perceptions, Motivations, And The Journey Of Data Professionals In Implementing Data Processes And Procedures, Willie Rivers

Dissertations

This explanatory study investigates the motivations behind data professionals' willingness or resistance to implementing data policies and procedures, utilizing the Theory of Planned Behavior and Psychological Ownership as frameworks. Through interviews with 21 data professionals, the research explains how factors such as perceived control, ownership, and attitudes towards data processes influence their motivation. The study tests key propositions, including the impact of perceived time burdens, bureaucratic procedures, and organizational expectations on data governance engagement. The findings underscore the critical role of control and access to information in motivating the adoption of data policies, providing insights for organizations aiming to enhance …


Organizational Characteristics As Drivers Of Employer Attraction, Naomi L. Akins-Osuma Nov 2024

Organizational Characteristics As Drivers Of Employer Attraction, Naomi L. Akins-Osuma

Dissertations

This research study examined perceptions of attraction to different organizational characteristics based on an individual’s Career Stage in Super’s (1980) life-span model. Using a diverse sample of 230 participants in the U.S. workforce 18 years or older, the study manipulated the opposing Reputation and flexible working arrangement (FWA) conditions of a hypothetical hiring organization in the technology industry. The results indicated that the main effects of Reputation and FWAs on general attraction, intention to pursue, perceived economic citizenship, and perceived ethical citizenship were significant. Although the high levels of Reputation and FWA yielded the highest mean scores among the dependent …


Accountability For Unethicality: Monitoring, Policy, And Individual Attitudes, Sara Marie Lewis Nov 2024

Accountability For Unethicality: Monitoring, Policy, And Individual Attitudes, Sara Marie Lewis

Dissertations

This research examines the mechanisms that can be used to reduce unethical behaviors, as well as their influence on employee attitudes (e.g., trust, justice, job satisfaction, and organizational commitment). Using an experimental design, participants were exposed to varying levels of accountability, monitoring, and policy to examine their interaction effects on unethical behaviors and attitudes. Two significant interactions emerged when looking at the mechanism's influence on attitudes. Policy clarity had a significant main effect on employee justice perceptions, with vague policies reducing perceptions of justice. The interaction between clear policy and accountability significantly impacted justice perceptions, highlighting the value of accountability …


Importance Of Soft Skills Comparative Study With Cybersecurity Professionals In The Manufacturing And Finance Critical Sectors, Stanley Mierzwa, Mary Lind Nov 2024

Importance Of Soft Skills Comparative Study With Cybersecurity Professionals In The Manufacturing And Finance Critical Sectors, Stanley Mierzwa, Mary Lind

Center for Cybersecurity

Cybersecurity professionals require and will benefit from having strong and competent technical and soft skills, knowledge, and abilities. Cyber-attacks continue to plague our organizations and businesses, and finding the individuals with the skills needed for industry teams to contend with these broad and varying types of breaches is essential. This research article will outline the results of a comparative quantitative study that compares the importance of soft skills or nontechnical competencies by information security and cybersecurity professionals in the finance and manufacturing critical infrastructure sectors. This research study used a validated survey instrument from a previous seminal study to capture …


Boycotting Campaigns And Consumption Practices: Insights From Egypt In The Aftermath Of The 2023 Gaza War, Maha Ahmed Zaki Dajani, Israa Lewaa, Hadia Fakhreldin Nov 2024

Boycotting Campaigns And Consumption Practices: Insights From Egypt In The Aftermath Of The 2023 Gaza War, Maha Ahmed Zaki Dajani, Israa Lewaa, Hadia Fakhreldin

Business Administration

This study investigates the impact of Egyptian boycott campaigns following the Gaza war in 2023 on consumption behavior. It uses the lens of the Theory of Planned Behaviour (TPB) to examine how the intention to consume (or not to consume) originating from attitudes, social norms, and perceived behavioural control leads to intentions that are reflected in different consumption behaviours. This study uses a mixed methodology, where it blends quantitative statistical analysis with indepth qualitative interviews. First, a pilot study is carried out to ensure the relevance of the survey questions. Then an online questionnaire posted on social media and sent …


What Makes An Effective Chief Of Pediatric Cardiology: Insights From Chiefs Of North American Pediatric Programs, Michael E. Kim, Wayne Franklin, Anne M. Dubin, Jeffrey J. Kim, Shubhayan Sanatani, R. Krishna Kumar, Shubhika Srivastava, Thomas R. Kimball, Mark Lewin, Joseph Rossano, Colin J. Mcmahon Nov 2024

What Makes An Effective Chief Of Pediatric Cardiology: Insights From Chiefs Of North American Pediatric Programs, Michael E. Kim, Wayne Franklin, Anne M. Dubin, Jeffrey J. Kim, Shubhayan Sanatani, R. Krishna Kumar, Shubhika Srivastava, Thomas R. Kimball, Mark Lewin, Joseph Rossano, Colin J. Mcmahon

Department of Medicine Faculty Papers

BACKGROUND: Although the position of a pediatric cardiology chief is often seen as the apex of one's academic career, its roles, responsibilities, and qualifications are not well defined in the literature. This study was done to gain further insight of the role and attributes of a pediatric cardiology chief by surveying those who are currently serving the position across North American centers.

METHODS AND RESULTS: This was a mixed-methods study with a survey given to North American pediatric cardiology chiefs at programs with fellowship training programs. The survey was a semistructured questionnaire that was independently reviewed by 3 cardiologists. Smaller …


Un Silence Assourdissant! Listening To What’S Not Being Said, Addressing The Silence Around And Impact Of Intersectionality For Leaving Certificate Applied Students In Irish Second Level Education., Vicki O'Reilly Nov 2024

Un Silence Assourdissant! Listening To What’S Not Being Said, Addressing The Silence Around And Impact Of Intersectionality For Leaving Certificate Applied Students In Irish Second Level Education., Vicki O'Reilly

Journal of Franco-Irish Studies

Intersectionality as a concept for diversity and discrimination helps us to put shape on the many layers and descriptors that label and often define us as individuals. The narrative we hear about how we discuss and describe each layer can shape how society places value on each layer or descriptor. Where we hear nothing, where there is gap in our narrative, we can find discourse lacking as a means to shape and overcome intersectionality. In looking at two specific descriptors, socio-economic status and educational attainment, we investigate how their intersection can impact individuals and the ensuant discourse that surrounds them. …


Which Idea To Pursue? Gender Differences In Novelty Avoidance During Creative Idea Selection, Mengzi Jin, Roy Y. J. Chua Nov 2024

Which Idea To Pursue? Gender Differences In Novelty Avoidance During Creative Idea Selection, Mengzi Jin, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

Despite women having made significant progress in the modern workforce, gender gaps are still evident in creative work. In this paper, we propose that, although women and men are equally capable of generating creative ideas, gender differences emerge during the idea-selection stage. Specifically, compared with men, women engage in higher novelty avoidance during idea selection—the degree to which one selects an idea that is less novel than the most novel idea one has generated. In two laboratory studies and a field survey involving creative professionals, we found significant gender differences in novelty avoidance during idea selection and identified women’s concerns …


Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers Nov 2024

Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers

Research Collection Lee Kong Chian School Of Business

Approximately two out of three recruiters report screening candidates’ KSAOs (knowledge, skills, abilities, and other characteristics like personality) or hireability based on social media platforms (e.g., Facebook, LinkedIn), often referred to as cybervetting. However, various researchers cautioned against engaging in this emerging practice due to questions about the validity of social media assessments. Therefore, we conducted a systematic review to summarize initial research on the psychometric properties of social media assessments: Reliability, construct-related validity, and criterion-related validity. Our literature search yielded 12 studies with 536 raters and 2,019 ratees, and most of these studies addressed personality traits. We found that …


The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks Oct 2024

The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks

Dissertations

Purpose: The purpose of this mixed-methods study is to identify and describe behaviors that reflect the character, inspiration, relationships, vision, and wisdom that African American technology leaders use to create personal and organizational meaning for themselves and their followers. It was also the purpose to rate how followers perceive their leader’s behaviors related to character, inspiration, relationships, vision, and wisdom in creating personal and organizational meaning.

Methodology: The qualitative portion of this mixed-method study involved face-to-face interviews with African American technology leaders, while the quantitative segment consisted of electronic surveys completed by their followers. The quantitative survey assessed followers’ perceptions …


Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana Oct 2024

Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana

The South East Asian Journal of Management

Research Aims: This research aims to investigate the influence of a digital mindset on Generation Z employees’ intention to stay.

Design/Methodology/Approach: This research was conducted using a quantitative approach involving 180 Generation Z employees in the creative industries. Data were analysed using Structural Equation Modelling with the SmartPLS tool.

Research Findings: The research results show that the digital mindset of Generation Z employees has a positive effect on employee intention to stay. By having a strong digital mindset, employees tend to feel more supported by the organisation when facing technological changes and a rapidly developing learning culture. Digital flexibility and …