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Articles 4111 - 4140 of 5598

Full-Text Articles in Business

Workplace Learning: Organizations, Ethics, And Issues, Craig E. Johnson Jan 2011

Workplace Learning: Organizations, Ethics, And Issues, Craig E. Johnson

Faculty Publications - College of Business

The rhetoric surrounding workplace learning is overwhelmingly positive. Boud and Garrick (1999) declare, for example: “Learning at work has become one of the most exciting areas of development in the dual fields of management and education” (p. 1). Advocates promise that education on the job will promote economic prosperity, empower workers, foster collaboration, encourage lifelong learning, and reduce the need for organizational hierarchy (Fenwick, 1998). Government policy makers, human resource professionals, college administrators and faculty, employees, union officials, and executives all support corporate learning. Even the term “workplace learning” has positive connotations. This phrase makes older terms like “vocational education” …

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Feedback: Baby Boomer Manager Offends Millennial Trainee, Nanette C. Clinch, A Osland Jan 2011

Feedback: Baby Boomer Manager Offends Millennial Trainee, Nanette C. Clinch, A Osland

Faculty Publications, School of Management

Hana Tan, a recently employed college graduate was in the midst of her training program when her manager's manager, a fellow named Eric, humiliated her, in her view, in front of her training group by criticizing her use of a ponytail. She wondered, "Should I quit? Do I have to take this stuff to get ahead? Should I report him?" We discuss the incident in the context of phenomenology, Snyder's self monitoring, Goffman's presentation of self, embeddedness and the role of frank feedback.

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An Exploratory Study To Improve Sales Operations When Selling Multiple Prescription Drugs, John C. Yi, Ming Zhou, Taeho Park Jan 2011

An Exploratory Study To Improve Sales Operations When Selling Multiple Prescription Drugs, John C. Yi, Ming Zhou, Taeho Park

Faculty Publications, School of Management

This paper explores the importance of integrating knowledge with quantitative modeling process to improve sales operations in multiple product selling situations in the pharmaceutical industry. A knowledge-based approach is proposed to minimize challenges in detailing multiple products to physicians who are more and more difficult accessing in recent years. The performance of this new approach is compared against the traditional approach via actual implementation by the firm that is sponsoring the research. Results based on three months of implementation indicate that the knowledge-based approach performs significantly better with increasing the number of responsive physicians by 71% and profit by 9%.

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The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier Jan 2011

The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier

Business Faculty Articles and Research

Problem statement: The attacks of September 11, 2001 (9/11) on the United States have had a profound effect on organizations and their employees. These effects occurred in the days and weeks immediately following the attacks, as well as in the years since the attacks occurred. In commemoration of the tenth anniversary of 9/11, this study focuses on the impact that the attacks of September 11, 2001 have had on organizational policies, employee attitudes and workers’ psychological states. Approach: Managers were surveyed regarding the effects of 9/11 on these issues. Results: The results of the study indicate that …

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Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz Jan 2011

Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz

CGU Faculty Publications and Research

This study presents an overview of the results of empirical studies concerning diversity in work teams. Although these studies have most often been carried out in secular contexts, they support perspectives of human nature that are consistent with the biblical themes found associated with the Tower of Babel (the Similarity/Attraction Perspective) and Paul's metaphor of the Body of Christ and spiritual gifts (the Information/Decision Making Perspective). Key concepts are explained, including the measurement of diversity and team performance, task and relationship diversity, faultlines, cultural versus non-cultural diversity, and status. When the results of the various diversity studies are combined, it …

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A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski Jan 2011

A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski

Department of Management: Faculty Publications

This study drew from two distinct paradigms: the social cognitively based emerging field of positive organizational behavior or POB and the more established behaviorally based area of organizational behavior modification or OB Mod. The intent was to show that both can contribute to complex challenges facing today’s organizations. Using a quasi-experimental research design (N = 1,526 working adults), in general both the recently recognized core construct of psychological capital (representing POB) and reinforcing feedback (representing OB Mod), especially when partially mediated through a mastery-oriented mindset, were positively related to problem solving performance, reported innovation, and subsequent psychological capital. The implications …

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Corporate Parents, Initial Legitimacy, And Resource Acquisition In Small And Medium Firms: An Empirical Examination, Gregory Murphy, Neil M. Tocher Jan 2011

Corporate Parents, Initial Legitimacy, And Resource Acquisition In Small And Medium Firms: An Empirical Examination, Gregory Murphy, Neil M. Tocher

New England Journal of Entrepreneurship

Small and medium enterprises (SMEs) commonly struggle to acquire needed financial, human, and technological resources. The above being stated, recent scholarly research argues that SMEs that are able to successfully navigate the legitimacy threshold are better able to gather the resources they need to survive and grow. This article provides an empirical test of that claim by examining whether the presence of a corporate parent positively influences SME resource acquisition. Results of the study show that SMEs with corporate parents, when compared to like-sized independent SMEs, have higher credit scores, have more complete management teams, use more computers, and are …

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Does Talking The Talk Help Walking The Walk? An Examination Of The Effect Of Vocal Attractiveness In Leader Effectiveness , Timothy Degroot, Federico Aime, Scott G. Johnson, Donald Kluemper Jan 2011

Does Talking The Talk Help Walking The Walk? An Examination Of The Effect Of Vocal Attractiveness In Leader Effectiveness , Timothy Degroot, Federico Aime, Scott G. Johnson, Donald Kluemper

Business Faculty Publications

The authors tested the hypothesis that leaders' vocal attractiveness is positively related to perceptions of leadership effectiveness. In a first study using vocal spectral analysis on a sample of U.S. presidents and Canadian prime ministers, vocal attractiveness accounted for significant variance in historians' perceptions of leadership effectiveness (β = .35, p < .05), explaining an additional 12% of the variance above that explained by personality, motives, and charisma. A second study of 255 subjects distributed into 85 teams in a laboratory setting found similar results for the relationship between vocal attractiveness and perceptions of leadership effectiveness. The second study also supported the hypothesis that personal reactions mediate the relationship between vocal attractiveness and perceptions of leadership effectiveness. In contrast, vocal attractiveness and personal reactions were found to have no significant effects on leadership effectiveness outcomes.

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The Glass Is Half Full: The Positive Effects Of Organizational Identification For Employees Higher In Negative Affectivity, Jason Stoner, Vickie C. Gallagher Jan 2011

The Glass Is Half Full: The Positive Effects Of Organizational Identification For Employees Higher In Negative Affectivity, Jason Stoner, Vickie C. Gallagher

Business Faculty Publications

Organizational identification has traditionally been associated with positive organizational outcomes, whereas negative affectivity (NA) has most often been associated with negative individual outcomes. We hypothesize that organizational identification will positively influence self-reported performance for individuals high in NA. Conversely, individuals low in NA will not experience feelings of enhanced performance as organizational identification increases. The findings from 2 samples provided support for the research hypothesis; specifically, the personality factor of NA moderated the organizational-identification/self-reported performance relationship. We discuss our findings in light of important implications for the positive psychology movement and practicing managers.

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Emotion Management Ability: Predicting Task Performance, Citizenship, And Deviance, Donald H. Kluemper, Timothy Degroot, Sungwon Choi Jan 2011

Emotion Management Ability: Predicting Task Performance, Citizenship, And Deviance, Donald H. Kluemper, Timothy Degroot, Sungwon Choi

Business Faculty Publications

This article examines emotion management ability (EMA) as a theoretically relevant predictor of job performance. The authors argue that EMA predicts task performance, organizational citizenship behavior (OCB), and workplace deviance behavior. Moreover, to be practically meaningful, managing emotions should predict these important organizational outcomes after accounting for the effects of general mental ability and the Big Five personality traits. Two studies of job incumbents show that EMA consistently demonstrates incremental validity and is the strongest relative predictor of task performance, individually directed OCB, and individually directed and objectively measured deviance.

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Nonverbal Emotion Recognition And Performance: Differences Matter Differently, William H. Bommer, Bryan J. Pesta, Susan F. Storrud-Barnes Jan 2011

Nonverbal Emotion Recognition And Performance: Differences Matter Differently, William H. Bommer, Bryan J. Pesta, Susan F. Storrud-Barnes

Business Faculty Publications

PURPOSE: This paper aims to explore and test the relationship between emotion recognition skill and assessment center performance after controlling for both general mental ability (GMA) and conscientiousness. It also seeks to test whether participant sex or race moderated these relationships. DESIGN/METHODOLOGY/APPROACH: Using independent observers as raters, the paper tested 528 business students participating in a managerial assessment center, while they performed four distinct activities of: an in-basket task; a team meeting for an executive hiring decision; a team meeting to discuss customer service initiatives; and an individual speech.FINDINGS: Emotion recognition predicted assessment center performance uniquely over both GMA and …

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Application Of Protection Motivation Theory To Study The Factors That Influence Disaster Recovery Planning: An Empirical Investigation, Shalini Wunnava Jan 2011

Application Of Protection Motivation Theory To Study The Factors That Influence Disaster Recovery Planning: An Empirical Investigation, Shalini Wunnava

Doctoral Dissertations

In today's information intensive and networked world, Disaster Recovery Planning (DRP) is a critical and significant activity. However, DRP does not always receive the attention it deserves. Therefore, it is critical to examine the factors that influence the undertaking of disaster recovery planning. A model on disaster recovery planning was developed using the theoretical lens of Protection Motivation Theory (PMT). Drawing from PMT literature and using the information technology disaster recovery planning (ITDRP) construct developed by Shropshire and Kadlec (2009), a research model was developed in which perceived severity, perceived vulnerability, intrinsic rewards, extrinsic rewards, fear, response efficacy, self-efficacy, and …

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Organizational Centralization As Figurational Dynamics: Movements And Counter-Movements In The Gaelic Athletic Association, John Connolly, Paddy Dolan Jan 2011

Organizational Centralization As Figurational Dynamics: Movements And Counter-Movements In The Gaelic Athletic Association, John Connolly, Paddy Dolan

Articles

In this paper we develop aspects of Elias’s figurational approach within organisational studies by using some of the core theoretical constructs as a model to explain organi­sational change through an empirical investigation of the dynamics of centralisation–decentralisation processes in an Irish sports organisation. Based on historical analysis, the paper documents the expanding interdependencies, figurational dynamics and shifting power balances which led to a gradual, non-linear movement towards greater integration and centralisation within the organisation.

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Acceptance And Usage Of Electronic Health Record Systems In Small Medical Practices, Ritu Tannan Jan 2011

Acceptance And Usage Of Electronic Health Record Systems In Small Medical Practices, Ritu Tannan

Walden Dissertations and Doctoral Studies

One of the objectives of the U.S. government has been the development of a nationwide health information infrastructure, including adoption and use of an electronic health records (EHR) system. However, a 2008 survey conducted by the National Center for Health Statistics indicated a 41.5% usage of the EHR system by physicians in office-based practices. The purpose of this study was to explore opinions and beliefs on the barriers to the diffusion of an ERH system using Q-methodology. Specifically, the research questions examined the subjectivity in the patterns of perspectives at the preadoption stage of the nonusers and at the postadoption …

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The Relative Influence Of Military Rank Versus Personality On Perceived Autonomy For United States Air Force Pararescuemen, Kevin A. Deibler Jan 2011

The Relative Influence Of Military Rank Versus Personality On Perceived Autonomy For United States Air Force Pararescuemen, Kevin A. Deibler

Walden Dissertations and Doctoral Studies

Hierarchies within organizations like the military have often contributed to feelings of subordination and have contributed to lower employee autonomy and a decrease in job satisfaction, motivation, and performance. Other constructs, such as those relating to personality, have been eluded to explain the variance in the poor outcomes. However, despite the research on dominance, autonomy, and personality constructs, there has been little investigation to bridge together the structure and dynamics of personality and autonomy. By applying interpersonal, boundary, control, and contingency theories, this quantitative study bridged the gap between hierarchical levels of military rank, the personality construct of relative dominance, …

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The Influence Of Trust And Affective Organizational Commitment On Intent To Leave, Melvin, Jr. Sinclair Jan 2011

The Influence Of Trust And Affective Organizational Commitment On Intent To Leave, Melvin, Jr. Sinclair

Walden Dissertations and Doctoral Studies

As global competition has increased and organizations have become more competitive, a reliance on knowledge workers for innovation, initiative, and commitment is necessary. Having the ability to predict personnel intent to leave (ITL) provides business leaders the opportunity to reduce turnover and retain institutional knowledge. In the current study, a structural equation model was used to examine the degree to which organizational trust and commitment, as correlated variables, predicted ITL. Organizational citizenship behavior, social exchange, and organizational commitment theories formed the theoretical basis for the study. Data were gathered using online surveys from 423 participants at 5 financial institutions located …

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The Relationship Between The Associated Symptoms Of First Nation Peoples' Historical Losses And Organizational Commitment In The Canadian Workplace, Justin W. Wilson Jan 2011

The Relationship Between The Associated Symptoms Of First Nation Peoples' Historical Losses And Organizational Commitment In The Canadian Workplace, Justin W. Wilson

Walden Dissertations and Doctoral Studies

Researchers have found that minorities suffering from traumatic stress report increased levels of stress in the absence of supportive and committed work environments; however, a paucity of empirical research exists for First Nations Peoples (FNP). The purpose of this quantitative correlation study was to examine the nature of the relationship between FNP's associated symptoms of historical loss, assessed by the Historical Loss and Associated Symptoms Scale, and organizational commitment, as measured by the Three Component Employee Commitment Survey. A total of 118 residential school survivors completed surveys. Correlation analysis was used to determine the significance of historical loss in relation …

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Transformational Leadership Influence On Rapid Organizational Change In Procter And Gamble Global Manufacturing Operation, Timothy M. Williams Sr. Jan 2011

Transformational Leadership Influence On Rapid Organizational Change In Procter And Gamble Global Manufacturing Operation, Timothy M. Williams Sr.

Walden Dissertations and Doctoral Studies

Most companies lack the ability to implement organizational change; over 70% of Organization Change Initiatives (OCIs) fail. This inability has negative economic and survival implications for companies. OCIs must be effective and rapid to match the high pace of change in the business environment. Transformational leadership (TL) has been linked to successful OCIs through its positive influence on employee commitment and reduced resistance to change, yet little research has been done to identify its association with OCI implementation speed. This study tested TL and change theory and their association with change implementation. It sought to determine if a relationship exists …

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The Relationship Between Top Leaders' Observed Narcissistic Behaviors And Workplace Bullying, Deborah A. Regnaud Jan 2011

The Relationship Between Top Leaders' Observed Narcissistic Behaviors And Workplace Bullying, Deborah A. Regnaud

Walden Dissertations and Doctoral Studies

Workplace bullying is a global problem that leaves workers emotionally harmed and organizations financially strapped; yet in many cases, business leaders fail to adequately address the problem. The purpose of this research was to determine if the top leader had a direct impact on the presence of bullying within the workplace. Based on personality trait theory as a theoretical foundation, the key issue this study explored was the relationship between the presence of workplace bullying and observed narcissistic behaviors exhibited by the top leader. Participants consisted of 84 human resources professionals reporting directly to the CEO/president of companies located in …

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Factors Assocated With Employee Satisfaction In Minnesota Community Action Agencies, Kelsie Peters Jan 2011

Factors Assocated With Employee Satisfaction In Minnesota Community Action Agencies, Kelsie Peters

All Graduate Theses, Dissertations, and Other Capstone Projects

In 2011, the state of Minnesota faced a difficult budgetary decision. At the time of this writing, the state HHS budget had been vetoed by the Governor and State Employees were preparing for a government shutdown. Disagreement between the Republican majority and the Democratic Governor on how to balance the state budget had serious implications for Community Action Agencies that received, on average, 10% of their annual funding from the State of Minnesota in 2010 (MNCAP, 2010). Considering the fact that budget cuts would be imminent, and raises and bonuses unlikely, the researcher wanted to provide CAAs of MN with …

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Effect Of Political Skill On Perception Of Organizational Politics And Work Withdrawal Among Community College Employees, David John Ross Jan 2011

Effect Of Political Skill On Perception Of Organizational Politics And Work Withdrawal Among Community College Employees, David John Ross

Walden Dissertations and Doctoral Studies

Community college student support services are an important aspect of success among community college students. Theoretical and empirical models of organizational politics and withdrawal guided the expectation that community college employees who perceive their organizations as political may withdrawal from their organization, diminishing the services delivered to students at the institution. A multisite cross-sectional survey design was utilized to gather quantitative data via Survey Monkey from national professional organizations. Two-hundred seventeen usable surveys from community college administrators (executive, mid-level managers, and administrators) were gathered. Data were analyzed via correlation and regression models to examine if political skill reduced or moderated …

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Firm Survival And Industry Evolution In Vertically Related Populations, John M. De Figueiredo, Brian S. Silverman Jan 2011

Firm Survival And Industry Evolution In Vertically Related Populations, John M. De Figueiredo, Brian S. Silverman

Faculty Scholarship

This paper examines how the density and governance of vertically related populations affect the life chances of organizations. We integrate the literatures on organizational ecology and vertical integration to develop a theory of how 1) specialized upstream industries affect downstream survival rates 2) the prevalence of different governance forms among upstream and downstream organizations moderates this relationship, and 3) different forms of governance exert differential competitive pressures on focal organizations. We find evidence supporting our hypotheses in an empirical examination of the downstream laser printer industry and upstream laser engine industry.

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Blue-Collar Discourses Of Workplace Dignity: Using Outgroup Comparisons To Construct Positive Identities, Kristen Lucas Jan 2011

Blue-Collar Discourses Of Workplace Dignity: Using Outgroup Comparisons To Construct Positive Identities, Kristen Lucas

Department of Communication Studies: Faculty Publications

People generally possess a strong desire to construct positive, dignified work identities. However, this goal may be more challenging for some people, such as blue-collar workers, whose occupations may not offer qualities typically associated with workplace dignity. Interviews with 37 people from a blue-collar mining community reveal three central identity discourses about workplace dignity: All jobs are important and valuable; dignity is located in the quality of the job performed; and dignity emerges from the way people treat and are treated by others. Participants communicated these themes by backgrounding their own occupations and drawing comparisons between two outgroups, low-status, low-paid …

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The Effect Of Virtuality On Individual Network Centrality And Performance In On-Going, Distributed Teams, Priscilla Arling, Mani Subramani Jan 2011

The Effect Of Virtuality On Individual Network Centrality And Performance In On-Going, Distributed Teams, Priscilla Arling, Mani Subramani

Scholarship and Professional Work - Business

For distributed teams to succeed, individuals must interact successfully within team social networks. To understand individual performance in distributed teams, we consider a multi-dimensional view of individual virtuality and its relationship with centrality in the team’s face-to-face network and ICT network. We leverage social network theory and hierarchically analyze data from 254 individuals in 18 teams. We find that members with higher dispersion are less central in the face-to-face network while those with higher ICT use are more central in the ICT network. Centrality in the ICT network, but not centrality in the face-to-face network, is positively related to performance. …

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Boundary Work: An Interpretive Ethnographic Perspective On Negotiating And Leveraging Cross-Cultural Identity, Noriko Yagi, Jill Kleinberg Jan 2011

Boundary Work: An Interpretive Ethnographic Perspective On Negotiating And Leveraging Cross-Cultural Identity, Noriko Yagi, Jill Kleinberg

Scholarship and Professional Work - Business

The complexity of global organizations highlights the importance of members’ ability to span diverse boundaries that may be defined by organization structures, national borders, and/or a variety of cultures associated with organization, nation-based societal and work cultures, industries, and/or professions. Based on ethnographic research in a Japan–US binational firm, the paper describes and analyzes the boundary role performance of the firm's Japanese members. It contributes toward theory on boundary spanning by introducing a “cultural identity negotiation” conceptual framework. We show boundary spanning as a process shaped through the interplay of the contextual issues that make a boundary problematic; an individual's …

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Business As Usual : The Nonprofit Sector In The U.S. National Elite Network, Scott Vincent Dolan Jan 2011

Business As Usual : The Nonprofit Sector In The U.S. National Elite Network, Scott Vincent Dolan

Legacy Theses & Dissertations (2009 - 2024)

Research on the structure and distribution of power in the United States has focused mostly on the relative power of business, and has largely neglected the nonprofit sector. This is despite evidence that points to the emergence and growth of large-scale, bureaucratic, and elite-led nonprofit organizations. When the political role of the nonprofit sector has been examined, it has come predominantly from two sets of literature: the civic engagement/social capital tradition or the interest group tradition. I argue that both sets of literature, however, start with faulty assumptions about the nature of power and politics, and thereby fail to situate …

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Exploring The Applicability Of A Lean Six Sigma Framework For Performance Excellence To K--12 Education In New York State : A Soft Systems Approach, Thomas Daniel Buccino Jan 2011

Exploring The Applicability Of A Lean Six Sigma Framework For Performance Excellence To K--12 Education In New York State : A Soft Systems Approach, Thomas Daniel Buccino

Legacy Theses & Dissertations (2009 - 2024)

Based on current legislation, existing accountability systems, and organizational practice reflected by present data trends, the level of academic proficiency mandated for all students enrolled in New York State public schools by 2014 will not be achieved. Coincident with demands for higher performance, schools are experiencing unprecedented financial pressures. There is an urgent need for breakthrough change in performance associated with the public educational system. This requires a change in thinking, a change in culture, and a change in practice. As a proven transformational strategy, Six Sigma combined with Lean methods have demonstrated sustained success in achieving high levels of …

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The Prevalence And Influence Of The Combination Of Humor And Violence In Super Bowl Commercials, Benjamin J. Blackford, James W. Gentry, Robert L. Harrison, Les Carlson Jan 2011

The Prevalence And Influence Of The Combination Of Humor And Violence In Super Bowl Commercials, Benjamin J. Blackford, James W. Gentry, Robert L. Harrison, Les Carlson

Department of Marketing: Faculty Publications

The growing concern over violence in the media has led to vast amounts of research examining the effects of violent media on viewers. An important subset of this research looks at how humor affects this relationship. While research has considered this subset in television programming, almost no research has explored this in the context of advertising. This paper builds on the little research that exists by examining the effects of combining humor and violence, as well as the theoretical approaches that underlie these effects. A content analysis is conducted to identify the prevalence of violence, humor, and the combination of …

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The Stability Of Offshore Outsourcing Relationships: The Role Of Relation Specificity And Client Control, Stephan Manning, Arie Y. Lewin, Marc Schuerch Jan 2011

The Stability Of Offshore Outsourcing Relationships: The Role Of Relation Specificity And Client Control, Stephan Manning, Arie Y. Lewin, Marc Schuerch

Management and Marketing Faculty Publication Series

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client quality and cost efficiency expectations, clients typically renew provider contracts and develop longer-term relationships with providers. Based on ORN data, this paper explores drivers of this phenomenon. The findings suggest that providers promote contract renewal by making client specific investments in software, IT infrastructure and training, and …

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What Level Of Analysis Is Most Salient For A Global Theory Of Corporate Governance?, William Q. Judge Jan 2011

What Level Of Analysis Is Most Salient For A Global Theory Of Corporate Governance?, William Q. Judge

Management Faculty Publications

W e have five rigorous and relevant new comparative corporate governance studies in this issue. Each of these studies contributes to our journal’s overarching mission of moving toward a rigorous and relevant theory of corporate governance that can be meaningfully applied throughout the world. In this editorial, I would like to focus on the multiple levels of analysis involved with arriving at a global theory.

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