Business Commons^™

It's Just A Game! Effects Of Fantasy In A Storified Test On Applicant Reactions, Marie L. Ohlms, Klaus G. Melchers, Filip Lievens

Research Collection Lee Kong Chian School Of Business

There is increasing attention to storification of assessments (i.e., embedding a storyline into a non-storified assessment) in research and practice and to gamified and game-based assessment in general. However, there is a surprising lack of agreement and of recommendations regarding what level of fantasy of the storyline one should choose for the storification from the perspective of applicant reactions. A distinction is typically made between fantasy (e.g., fighting aliens) and realistic (e.g., workday simulations) storylines, with both choices having their advantages and disadvantages. In this study, a sample of 195 participants was shown either a storified realistic test, a storified …

Organizational Readiness As A Predictor Of Successful Trauma-Informed Change Within Child Welfare Agencies, Jennette Allen-Mccombs

Journal of Human Services: Training, Research, and Practice

The literature is replete with calls to reform the child welfare system (Dettlaff et al., 2020; Lindell et al., 2020; McTavish et al., 2018). Five child welfare organizations in one northeastern state in the U.S. participated in a pilot program to implement trauma-informed organizational change (TOC). This study explored the extent to which child welfare agencies demonstrated readiness to adopt change. The researcher used a directed content analysis approach to analyze previously collected staff meeting minutes, consultant notes, and other TOC-related documents collected during implementation. Findings support Armenakis et al.'s (2000) organizational readiness for change theory, which suggests that increased …

Does Felt Obligation Or Gratitude Better Explain The Relationship Between Perceived Organizational Support And Outcomes?, Robert Eisenberger, Xueqi Wen, Dianhan Zheng, Jia Yu, Zihan Liu, Jing Zhang, Lei Wang, Tae-Yeol Kim, Sara Krivacek, Thomas J. Zagenczyk, Min-Kyu Joo, Salar Mesdaghinia, Deog-Ro Lee, Tae-Hyun Kim

Research Collection Lee Kong Chian School Of Business

The employee-organization relationship (EOR) is a key component of organizational behavior. Researchers have consistently shown that employees who perceive that they are supported by their organizations (favorable EORs) tend to have positive attitudes and behave in a manner that helps the organization to reach its goals. For many years, the reciprocity norm (e.g. felt obligation) has been a widely accepted explanation for the EOR. Yet, despite calls to explore additional pathways, little work has examined other mediating mechanisms between favorable EORs and outcomes. We draw on the affect theory of social exchange to argue for the mediating effects of gratitude, …

When Leaders Self-Sacrifice In Times Of Crisis: The Roles Of Employee Emotional Suppression And Leader Coping Strategies, Xingyu Wang, Xueqi Wen, Zihan Liu, Yixing Lisa Gao, Juan M. Madera

Research Collection Lee Kong Chian School Of Business

While literature articulates the relevance of self-sacrificial leadership to crisis situations, little attention has been paid to employees’ attitudinal and behavioral responses to self-sacrificial leadership. This is a particularly salient gap in the scholarship, given the decisions leaders must make to address challenges in the hospitality industry (e.g., the COVID-19 pandemic). Drawing on conservation of resources theory, this pair of field and experimental studies examines how individual differences in employee emotional suppression and leader coping strategy moderate the impacts of self-sacrificial leadership on employee perceptions of leader effectiveness. By sampling U.S. hospitality employees, the studies reveal that leaders who display …

Exploring The Dynamics Of Volitional Personality Change: A Psychoeducational Intervention Study With Young Adults Transitioning To The Workforce, Erica Baranski, Ramona L. Martinez, Zihan Liu, Kevin Hoff

Research Collection Lee Kong Chian School Of Business

College graduates transitioning to the workforce completed a 13-week, light, psychoeducation intervention designed to increase volitional personality change motivation via weekly email newsletters. Contrary to expectations, the intervention did not significantly enhance overall change motivation or consistently inspire desired trait change goals following the study period or after 6 or 10 months. However, participants in the intervention group did report increased desire to change emotional stability at specific points during the study. These findings underscore the limitations of this particular psychoeducational intervention approach and help to fill in the boundary conditions of when and how personality change is possible. Additionally, …

Leadership Practices For High-Performing Teams: Insights From Senior Military General Officers And Flag Officers, Kimberly Mitchell

Dissertations

Purpose: The purpose of this mixed methods study was to identify and describe how senior military general officers and flag officers (GOFOs) used the three competencies of high-performance teams (HPTs; clarity, connection, and communication) to achieve objectives in their organizations. The second purpose of this study was to determine the degree of importance that senior military GOFOs perceived the three high-performance team effect (HPTE) core competencies impacted their leadership for creating HPTs.

Methodology: This mixed methods study identified and described nine senior military officers’ perceptions of strategies to lead HPTs while focusing on the three core competencies: clarity, connection, and …

Leadership Coaching And The “Mad Major”, Ray Forbes

All Faculty and Staff Scholarship

Interested in gaining some valuable lessons for leaders and leadership coaches to add to your repertoire? Want to further express your curiosity and explore the opportunity to learn more about leadership and leadership coaching from a very unusual, non-academic and very iconoclastic source? If so, this article may be for you. This commentary is essentially the abbreviated story of a single-minded, highly dedicated leader’s lifelong quest to bring needed change to a very large narrow-minded bureaucratic organization. It will briefly explore the strategy-infused approach of one of the most controversial and little known figures in modern military history. This individual …

Collaborating For Inclusion: Awareness And Understanding In Action At Six-String Biotech, Danny Lackey, Richard Jonsen

Rohrer College of Business Departmental Research

It was early summer 2020. The Breonna Taylor and George Floyd murders were front of mind across the United States. People were flooding the streets of cities large and small, demanding an end to racist policies and actions embedded in the United States’ social fabric. At Six-String Biotech, ten employees of color went to company executives with their concerns about inclusion and equity inside their organization and the need for change. This case tells how Six-String Biotech responded to these employees, engaged in difficult internal conversations, and began a change process to create a more diverse, inclusive, and equitable organizational …

Institutional Liquidity Costs, Internalized Retail Trade Imbalances, And The Cross Section Of Stock Returns, Yashar H. Barardehi, Dan Bernhardt, Zhi Da, Mitch Warachka

Business Faculty Articles and Research

Order flow segmentation prevents direct interactions between U.S. retail and institutional investors. Using the imbalance in observable internalized retail trades, we show wholesalers use retail flow to provide liquidity to institutional investors, especially when liquidity is scarce. Our institutional liquidity cost () measures average absolute retail trade imbalances, positing that institutions holding stocks with greater such averages more often resort to the expensive wholesaler-provided liquidity. is correlated with expected institutional price impacts. Unlike existing illiquidity measures, has economically meaningful relations with institutional holding horizons and yields annualized liquidity premia of 2.7%–3.2% post-2010, even after excluding microcap stocks.

Dunbar’S Number In Motion: Agent-Based Simulations Of Friendship Formation, Christopher R. Cooke, Cameron D. Lutz

Northeast Journal of Complex Systems (NEJCS)

By contrasting Lévy flight and random walk strategies in simulated agents, we discern the effect of movement behavior on the total duration of social interactions. Our agent-based simulation results approximate empirically observed Dunbar social circle formation using simple behavioral rules of interaction and compatibility to mimic exogenous attribute-based friendship formation. We simulate the complexities of social interactions among agents with unique attributes and a time budget for social engagement over a one-year period. Two distinct simulations were conducted to evaluate the behavioral contributions of Lévy flight and random walk movement patterns on cumulative interaction duration and the formation of Dunbar …

Impact Of Transformational Leadership On Job Satisfaction Among Staff In Private Child Care Agencies, Carmin Marie Johnson

Online Theses and Dissertations

Leadership styles and behaviors can impact employees' job performance and satisfaction. Murari and Mukherjee (2021), highlight that “building trust, clear vision, intellectual stimulation, inspirational motivation, self-awareness, transparency, individualized consideration, wisdom and knowledge, and congruent values” (p. 3612); are the faces of transformational leadership. Positive or negative behaviors can significantly affect job performance and total job satisfaction. The behavior of leadership has a significant impact on the success of employees and organizations. Leadership behavior affects many organizations, such as schools, community organizations, governmental organizations, and private agencies. Creswell (2012) describes correlational design as a form of research that uses data analysis …

Structured Activities To Introduce Management Research To Undergraduate Business Students, Amanda S. Hinojosa

International Journal for Business Education

Following the frameworks for research and inquiry-based learning, this paper describes a series of activities which can be used in undergraduate management classrooms to expose students to management research. The focus of these activities on finding reputable article summaries allows instructors to introduce management research, explain how to evaluate it, and discuss the key implications of research without overwhelming students with the prose and technicalities presented in full research articles. The activities presented in this paper are intended to help students become informed seekers and consumers of research about organizational behavior and human resource management topics. Through bounded exploration in …

Internationalization And Its Challenges At U.S. Regional Comprehensive Universities: The Transformational Leadership Role Of Senior International Officers, Ibrahma F. Yaro, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

This interpretive phenomenological analysis investigated the role of transformational leadership and the challenges that senior international officers (SIOs) face in internationalizing regional comprehensive universities (RCUs) in the United States. Twelve in-depth interviews were conducted with SIOs from five regions: the West, Midwest, South, Southeast, and Northwest. The findings indicate that the transformational leadership approach is the primary leadership style utilized by senior international officers for the effective and successful internationalization of their institutions. The findings highlight a wide range of challenges that a senior international officer may encounter at a regional comprehensive university in the United States. The study outlines …

A Survey-Based Quantitative Analysis Of Stress Factors And Their Impacts Among Cybersecurity Professionals, Sunil Arora, John D. Hastings

Research & Publications

This study investigates the prevalence and underlying causes of work-related stress and burnout among cybersecurity professionals using a quantitative survey approach guided by the Job Demands-Resources model. Analysis of responses from 50 cybersecurity practitioners reveals an alarming reality: 44% report experiencing severe work-related stress and burnout, while an additional 28% are uncertain about their condition. The demanding nature of cybersecurity roles, unrealistic expectations, and unsupportive organizational cultures emerge as primary factors fueling this crisis. Notably, 66% of respondents perceive cybersecurity jobs as more stressful than other IT positions, with 84% facing additional challenges due to the pandemic and recent high-profile …

Can Whistleblowing Improve Organizational Effectiveness? Evidence From Financial Reporting Misconduct, Hong Kim Duong, Sadok El Ghoul, Omrane Guedhami, Emmanuel Sequeira, Zuobao Wei

Accounting Faculty Publications

Background

While whistleblowing (WB) has attracted growing research interest in recent years, several critical WB-related issues remain underexplored.

Purpose

This study examines the impact of external WB allegations on a firm’s organizational capital (OC). Such allegations often indicate management’s failure to address employee concerns internally, spotlighting potential deficiencies in internal reporting systems, employee communication, training, and trust in organizational fairness. To mitigate reputational damage, restore employee trust, and prevent future incidents, we posit that WB firms respond by increasing OC investment.

Research design

We employ a difference-in-differences approach, comparing OC changes in WB-targeted firms with those in a propensity score-matched …

Examining Antecedents Of Diversity Initiative Fatigue: A Moderatedmediation Model, Anne Simpson

Masters Theses & Specialist Projects

This thesis investigates the relationships between bias awareness, motivation to respond without prejudice, racialized attitudes, and diversity initiative fatigue (DIF) among employees within an academic setting, specifically focusing on faculty and staff at Western Kentucky University. Data were collected through a survey-based approach to measure these constructs and assess their relationships. This study hypothesized that bias awareness negatively correlates with DIF and motivation to respond without prejudice mediating this relationship. Furthermore, the research examines how racialized attitudes moderate the relationship between bias awareness and motivation to respond without prejudice. By examining these relationships using a moderated mediation model, the study …

Expanding On The Relationship Between Incivility And Resource Depletion: Examining Race And Personal Tolerance For Mistreatment As Moderators, Aishwarya Kurmar

Masters Theses & Specialist Projects

Workplace incivility is ubiquitous, regularly impacting working adults. Through the framework of Conservation of Resources (COR) theory, I examined the relationship between workplace incivility and resource depletion using daily diary methodology. Workplace incivility negatively impacts employee outcomes at the organizational and individual level. As such, it was hypothesized that workplace incivility would have a positive correlation with increased resource depletion, measured as psychological fatigue. Under selective incivility theory, disenfranchised groups face increased instances of incivility. Following this theory, non-whites were hypothesized to experience a greater association between workplace incivility and resource depletion. Additionally, an individual’s personal tolerance of mistreatment for …

Social Comparison And Pressure: Examining The Roles Of Sex And Rank, Ashley East

Masters Theses & Specialist Projects

Faculty in academia face intense competition and growing expectations, often shaped by perceptions of others’ performance. During the COVID-19 pandemic, these dynamics were magnified, making social comparison a critical factor in understanding academic workplace pressures. The purpose of this study is to examine the changing work pressures and social comparison tendencies among academics during the COVID-19 pandemic. It is hypothesized that social comparison tendencies will be positively related to time pressure (H1a) and telepressure (H1b), with moderation by sex (H2a and H2b) and organizational rank (H3a and H3b). Using a panel survey of 197 tenure-track and tenured faculty members in …

Skip-Level Meetings: Perspectives Of Skipped First-Tier U.S. Tech Leaders, Samuel Blacher

Dissertations

Although significant research exists on numerous intersecting theories, such as adaptive leadership, leadership communication, and employee voice, and although they are discussed in business publications and widely yet inconsistently implemented in industry, skip-level meetings are little scholarly studied. Such meetings offer benefits for employees, direct (skipped) managers, and skip-level leaders, and through them, to organizations, yet they also hold risks and pitfalls, and are influenced by various contextual factors, such as stakeholders’ national culture and age. This exploratory qualitative study employed elements of interpretive phenomenology, followed by thematic analysis, to examine the experiences, perceptions, and emotions of a diverse set …

Uncovering New Perspectives On Job Performance In Diverse Work Settings: A Job Demand-Resource Theoretical Approach, Myesha P. Holmes

Theses, Dissertations and Capstones

The aim of this study was to integrate the agility literature within the theoretical framework of the Job Demand-Resource (JD-R) Theory to examine and validate whether employee agility (job resources) and work overload (job demands) influence the relationship between subjective wellbeing, work engagement, and job performance among remote, hybrid, and onsite workers. Data was collected through a Qualtrics Online panel, utilizing five standardized and validated scales, from a sample of 504 full-time employed respondents across the United States. The data was analyzed using Structural Equation Modeling (SEM) and Analysis of Variance (ANOVA). The results indicated a significant relationship between employee …

The Influence Of Generative Artificial Intelligence On Leadership: An Exploration Of Technology Professionals' Perceptions Regarding Leadership, Adaptation, And Organizational Culture In The Digital Age, Paul Thomas Herdman

Theses, Dissertations and Capstones

The emergence of generative artificial intelligence (GenAI) has introduced new complexities for organizational leadership, requiring technology professionals to adapt in real time to evolving digital tools, strategic demands, and cultural dynamics. Although prior research has examined AI’s broad influence on business processes, few studies have explored how technology leaders experience and interpret the leadership challenges and opportunities arising from GenAI. This qualitative dissertation addressed that gap by investigating the perceptions of senior technology professionals regarding GenAI’s influence on leadership roles, competencies, decision making, and organizational culture. Using Lanigan’s (1977) phenomenological method of human science, this study explored the lived experiences …

Warring Identities: The Transition From Servicemember To Civilian Employee, Michael Beeson

Business Administration Dissertations - Archive

This dissertation explores the role that military service identity plays in the transition to civilian employment. While there is a large volume of research on both the servicemember transition out of the military and military service identity, this dissertation contributes to this literature by examining the intersection of military service identity and the transition to civilian employment. This dissertation is designed to examine the nature of the military identity as servicemembers separate from the military and transition to civilian employment using competing theoretical identity frameworks rooted in identity and social identity theories. First I conduct a survey study that examines …

Assessing The Relationship Between Empathy Climate, Motivation To Empathize, Network Ties, And Leader Engagement In Pursuit Of Validating An Empathy Climate Scale, Sarah Gray Shults

CGU Theses & Dissertations

In the current fast-paced, collaborative, and volatile work environment, leader empathy is emerging as a critical leader capability for leaders across all levels. Leader empathy refers to a leader’s ability to understand and relate to the feelings and experiences of another individual or group of individuals while also recognizing that the experience is not their own. In 2018, the European Union cited leader empathy as the top leadership skill; in 2020, Forbes named leader empathy as one of three critical leadership competencies; and in 2023, Harvard Business Review listed it as one of eight essential leader qualities. Leader empathy is …

A Theoretical Framework For Black Women’S Leader Development, Kayla Kai Parker

CGU Theses & Dissertations

This dissertation examines the leader development journeys of Black women, identifying key contributors and inhibitors that influence their progression into and experiences within formal leadership positions. This study employed a grounded theory methodology, integrated with an intersectional framework and Black feminist theory. Study data was gathered utilizing three methods: social media listening data points (n = 216), a leadership roadmap survey (n = 69), and structured interviews (n = 15). The open, axial, and selective coding led to the creation of a theoretical framework outlining two pathways to leadership outcomes: one shaped by inhibitors (e.g., identity management, overcompensation, hindrance, resource …

The Role Of Multiracial Identity Integration In Developing Leader Adaptability, Ashley M. Watterson

CGU Theses & Dissertations

Today’s global economy and diverse workforce require leaders to navigate complex environments, demanding that they be highly adaptable. However, few studies have examined the cognitive resources needed to support this adaptability. This study examined the relationship between multiracial identity integration (MII) and leader adaptability, exploring the cognitive mechanisms of paradox mindset and attributional complexity. Using a sample of 182 multiracial leaders in the United States, results of a path analysis revealed that MII did not significantly predict leader adaptability, paradox mindset, or attributional complexity when controlling for other factors. Unexpectedly, attributional complexity had a significant but negative relationship with leader …

Ally With Ai: An Icebreaker To Unlock Career Aspirations For Online Or Hybrid Organizational Behavior Cohorts, Jyro B. Triviño

Leadership and Strategy Faculty Publications

Modern organizational behavior classroom, which are increasing in size, diversity, and complexity, are shifting to online and hybrid learning environments, challenging the use of traditional icebreaker activities. This paper introduces a 15-minute icebreaker designed to address these issues while integrating the principles of Kolb's experiential learning theory and fostering social capital through peerr engagement in an online setting. By leveraging the availability of generative AI, students prompt a template code to unlock their career aspirations and stimulate social connections among their classmates. This provides an innovative teaching model for meeting the foundational icebreaker goal while serving a suitable tool for …

Adaptive Leadership In Hbcus: Navigating Hybrid Work Dynamics In A Post-Pandemic Era, Brittney A. Brooks

West Chester University Doctoral Projects

Leaders of Historically Black Colleges and Universities (HBCU) institutions influence retention rates of HBCU employees. An organization's culture determines the behavior of its employees. When assumptions regarding organizational structure were made, communication about the company's expectations was often ignored, leading to employees becoming accustomed to the culture and resistant to change. This mindset hindered HBCU growth and the willingness to address the urgency for policy revisions. As institutions continue to transition post-COVID, adjusting human resource policies at HBCUs to cater to the individual needs of these employees is needed to maintain retention.

This exploratory mixed-methods research study investigated leadership in …

A Phenomenological Study Of Success Despite Barriers: How Leaders With Disabilities Experience Supervisory Leadership Through The Lens Of Adaptive Leadership, Ashley Oberlander Townsend

Dissertations

People with disabilities experience unemployment and underemployment more frequently than those without disabilities and encounter obstacles to becoming supervisory leaders (Harlan & Robert, 1998; Krzeminska et al., 2019; Roberson et al., 2021). The American workforce is significantly impacted by this problem, as more than one in four people have a disability (Centers for Disease Control and Prevention, 2024). This hermeneutic phenomenological research utilized interviews to collect data from three participants to answer the research question to explore the problem: what are leaders with disabilities’ lived experiences in overcoming barriers to achieving supervisory roles using an adaptive leadership lens? The research …

Balancing Burnout, Quiet Quitting, And Cognitive Turnover: The Quiet Revolution Of Gen Z Workers, Mohammed M. Nour

Information Systems & Operations Management Dissertations - Archive

This study investigates the phenomenon of quiet quitting and turnover intention among working Generation Z students in the U.S. and Taiwan. Using the cross-sectional study design, data were collected from over 500 participants from the U.S. and 69 from Taiwan. This study uses Structural Equation Modeling (SEM) and multiple regression to examine the predictive power of key workplace factors— emotional exhaustion, supervisory support, incentives, job satisfaction, and workplace environment—on both employee disengagement and turnover intention.

The results show that emotional exhaustion has a notable mediating effect in the relationship between job satisfaction and quiet quitting, and between supervisor support and …

The Motives For Mergers And Acquisitions And Their Implications For Research And Practice, Kris Irwin, Craig Armstrong, Paul Drnevich, Mario Schijven

Management Faculty Publications

Mergers and Acquisitions (M&A) have long intrigued scholars given their size, complexity, and frequent failure. Despite an extensive body of research on M&A, a key limitation in M&A research is the lack of focus on the motives underpinning acquisitions, which may explain frequent mixed and inconclusive results. Much of the existing literature struggles to fully capture the complex and multifaceted nature of these motives, limiting the ability to draw consistent conclusions. In this paper, we review academic and practical perspectives on M&A motives, highlighting both discrepancies and methodological challenges. Our key contributions include a comparison of theoretical and practical insights, …