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Articles 3271 - 3300 of 5602
Full-Text Articles in Business
Speaking Truth To Power: The Effect Of Candid Feedback On How Individuals With Power Allocate Resources, Burak Oc, Michael R. Bashshur, Celia Moore
Speaking Truth To Power: The Effect Of Candid Feedback On How Individuals With Power Allocate Resources, Burak Oc, Michael R. Bashshur, Celia Moore
Research Collection Lee Kong Chian School Of Business
Subordinates are often seen as impotent, able to react to but not affect how powerholders treat them. Instead, we conceptualize subordinate feedback as an important trigger of powerholders’ behavioral self-regulation, and explore subordinates’ reciprocal influence on how powerholders allocate resources to them over time. In two experiments using a multi-party, multi-round dictator game paradigm, we find that when subordinates provided candid feedback about whether they found prior allocations to be fair or unfair, powerholders regulated how self-interested their allocations were over time. However, when subordinates provided compliant feedback about powerholders’ prior allocation decisions (offered consistently positive feedback, regardless of the …
Most Admired Leader/Most Admired Follower, Susan D. Baker, Erica L. Anthony, Susan A. Stites-Doe
Most Admired Leader/Most Admired Follower, Susan D. Baker, Erica L. Anthony, Susan A. Stites-Doe
Organization Management Journal
In introducing concepts of leadership and followership to students, this experiential exercise highlights qualities associated with the leader and follower roles. Various learning objectives guide the development of the exercise. They focus on identification of behavioral qualities possessed by both leaders and followers and on the importance of the leader-follower relationship to the organization’s achievement of goals. Theoretical underpinnings are stressed throughout. In the exercise, students individually develop a list of characteristics associated with their own most admired leader or follower and then share their lists in small groups. In plenary discussion, groups share all characteristics identified, and the instructor …
Setting Goals In Different Roles: Applying Key Results From The Goal-Setting Literature, Lynn E. Miller, Richard M. Weiss
Setting Goals In Different Roles: Applying Key Results From The Goal-Setting Literature, Lynn E. Miller, Richard M. Weiss
Organization Management Journal
Decades of research have demonstrated that managers can effect substantial performance improvements by setting challenging and specific performance goals (Locke & Latham, 2002), providing goal-relevant feedback on a regular basis (Karakowsky & Mann, 2008), and, when appropriate, involving subordinates in goal setting (Stansfield & Longenecker, 2006). This article reviews core findings from the goal setting literature, and presents a collaborative exercise in which teams of students apply these findings to address management problems in five fictitious scenarios. Debriefing tips cite additional research evidence to allow for more nuanced classroom discussion of goal setting. A pretest indicated that prior to completing …
Mission-Centric Learning: Developing Students’ Workplace Readiness Skills, Lisa A. Burke-Smalley, Kathleen Wheatley
Mission-Centric Learning: Developing Students’ Workplace Readiness Skills, Lisa A. Burke-Smalley, Kathleen Wheatley
Organization Management Journal
We discuss and evaluate the implementation of a mission-centric course project that is strategically tied to learning outcomes important to colleges of business. Specifically, to support our college’s mission, undergraduate students enrolled in a training and development class were tasked with applying course concepts to assess the need for, to design, and to deliver (to other business students) workplace readiness training. To aid other management educators interested in adopting similar strategically aligned and feedback-rich learning experiences, we outline and discuss relevant project planning, design, and facilitation issues, as well as present a summary of initial results derived from this project.
The Way You Talk To Me: Bringing The Voice Back In Negotiation Practices, Kees Boersma
The Way You Talk To Me: Bringing The Voice Back In Negotiation Practices, Kees Boersma
Organization Management Journal
No abstract provided.
New Co-Editors And New Articles In Two Sections, Including One On “The Voice”, William P. Ferris
New Co-Editors And New Articles In Two Sections, Including One On “The Voice”, William P. Ferris
Organization Management Journal
No abstract provided.
Experiential Exercises On Goal Setting, Leadership/ Followership, And Workplace Readiness, Barbara A. Ritter
Experiential Exercises On Goal Setting, Leadership/ Followership, And Workplace Readiness, Barbara A. Ritter
Organization Management Journal
No abstract provided.
Implementing Voice Strategies In Extreme Negotiations: A Conversation With Christophe Caupenne, Successful Former Commando Of The French Raid Unit, Christophe Haag, Elizabeth Fresnel
Implementing Voice Strategies In Extreme Negotiations: A Conversation With Christophe Caupenne, Successful Former Commando Of The French Raid Unit, Christophe Haag, Elizabeth Fresnel
Organization Management Journal
This article explores the role voice plays in extreme negotiation through the point of view of a practitioner. In this study, we invite Christophe Caupenne, a former Research, Assistance, Intervention, and Deterrence (RAID) chief—now a private consultant to top managers and professional negotiators—to write in detail about his expertise. It was the first time he had fully reflected upon how his voice and vocal strategies psychologically impacted critical negotiations. Our goal was to determine whether business negotiators could learn from their well-trained police counterparts, many of whom engaged in high-stakes negotiations. We augmented our expert’s essay with a 2-hour interview, …
Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College
Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College
UC Publications
No abstract provided.
Trust Research Community Misses An Outstanding Scholar And Friend: Graham Dietz (1969-2014): Editorial, Peter Ping Li, Donald Lee Ferrin, Guido Möllering
Trust Research Community Misses An Outstanding Scholar And Friend: Graham Dietz (1969-2014): Editorial, Peter Ping Li, Donald Lee Ferrin, Guido Möllering
Research Collection Lee Kong Chian School Of Business
As the world of academic research seems to be increasingly dominated by impact factors and performance indicators, it takes a personal tragedy to remind us of the human bonds we enjoy as part of our research and the outstanding people we have the privilege of meeting on our academic journeys. For the trust research community, Graham Dietz was unsurpassed in inspiring others with his extraordinary passion and insight. We are very sad to share the news that Graham passed away on Saturday, 20 December 2014, following the aftereffects of a heart attack a week earlier.
Anchors Weigh More Than Power: Why Absolute Powerlessness Liberates Negotiators To Achieve Better Outcomes, Michael Schaerer, Roderick I. Swaab, Adam D. Galinsky
Anchors Weigh More Than Power: Why Absolute Powerlessness Liberates Negotiators To Achieve Better Outcomes, Michael Schaerer, Roderick I. Swaab, Adam D. Galinsky
Research Collection Lee Kong Chian School Of Business
The current research shows that having no power can be better than having a little power. Negotiators prefer having some power (weak negotiation alternatives) to having no power (no alternatives). We challenge this belief that having any alternative is beneficial by demonstrating that weak alternatives create low anchors that reduce the value of first offers. In contrast, having no alternatives is liberating because there is no anchor to weigh down first offers. In our experiments, negotiators with no alternatives felt less powerful but made higher first offers and secured superior outcomes compared with negotiators who had weak alternatives. We established …
Leader Humility In Singapore, Burak Oc, Michael R. Bashshur, Michael A. Daniels, Gary J. Greguras, James M. Diefendorff
Leader Humility In Singapore, Burak Oc, Michael R. Bashshur, Michael A. Daniels, Gary J. Greguras, James M. Diefendorff
Research Collection Lee Kong Chian School Of Business
The theoretical development and empirical testing of the effects of humility in the organizational sciences is surprisingly rare. This is especially pronounced in the study of leadership in Asian contexts. To address this we employ a qualitative approach to examine the conceptualization of leader humility in Singapore and assess whether this conceptualization differs from other emerging conceptualizations of leader humility. In Study 1, using semi-structured interviews of 25 Singaporeans, we identified nine major dimensions of humble leader behaviors and explored our participants' beliefs about culturally-based differences in leader humility. In Study 2 (N = 307), we generalized our findings …
The Key To Successful Negotiating, Michael Benoliel
The Key To Successful Negotiating, Michael Benoliel
Research Collection Lee Kong Chian School Of Business
Negotiation is complex. For many it is challenging and stressful because they are not sufficiently trained in the new art and science of persuasion.
Mindfulness At Work: Antecedents And Consequences Of Employee Awareness And Absent-Mindedness, Jochen Reb, Jayanth Narayanan, Zhi Wei Ho
Mindfulness At Work: Antecedents And Consequences Of Employee Awareness And Absent-Mindedness, Jochen Reb, Jayanth Narayanan, Zhi Wei Ho
Research Collection Lee Kong Chian School Of Business
The present study examines antecedents and consequences of two aspects of mindfulness in a work setting: employee awareness and employee absent-mindedness. Using two samples, the study found these two aspects of mindfulness to be beneficially associated with employee well-being, as measured by emotional exhaustion, job satisfaction, and psychological need satisfaction, and with job performance, as measured by task performance, organizational citizenship behaviors, and deviance. These results suggest a potentially important role of mindfulness at the workplace. The study also found that organizational constraints and organizational support predicted employee mindfulness, pointing to the important role that the organizational environment may play …
Leader Humility In Singapore, Burak Oc, Michael Ramsay Bashshur, Michael A. Daniels, Gary John Greguras, James M. Diefendorff
Leader Humility In Singapore, Burak Oc, Michael Ramsay Bashshur, Michael A. Daniels, Gary John Greguras, James M. Diefendorff
Research Collection Lee Kong Chian School Of Business
The theoretical development and empirical testing of the effects of humility in the organizational sciences is surprisingly rare. This is especially pronounced in the study of leadership in Asian contexts. To address this we employ a qualitative approach to examine the conceptualization of leader humility in Singapore and assess whether this conceptualization differs from other emerging conceptualizations of leader humility. In Study I, using semi-structured interviews of 25 Singaporeans, we identified nine major dimensions of humble leader behaviors and explored our participants' beliefs about culturally-based differences in leader humility. In Study 2 (N = 307), we generalized our findings to …
Who Shall Get More? How Intangible Resources And Aspiration Levels Affect The Valuation Of Resource Providers, Gokhan Ertug, Fabrizio Castellucci
Who Shall Get More? How Intangible Resources And Aspiration Levels Affect The Valuation Of Resource Providers, Gokhan Ertug, Fabrizio Castellucci
Research Collection Lee Kong Chian School Of Business
In this study, we identify the effects of reputation and status by determining how they are differently valued by organizations that are concurrently pursuing different goals. Building on research on intangible assets and on aspiration levels, we develop a framework to explain organizations’ valuation of resource providers. We expect organizations to value resource providers who possess a specific type of intangible asset higher as their performance, relative to aspirations, decreases on the outcome more closely tied to that particular asset. We also expect to observe this sensitivity primarily when the organization has a low level of the intangible asset in …
A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia
A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia
Research Collection Lee Kong Chian School Of Business
The employer–employee relationship is underpinned by a psychological contract, referring to employees’ beliefs about the exchange of employee contributions and employer inducements. While there is limited understanding of how employers can shape psychological contracts to meet employees’ needs and aspirations, meeting these needs requires understanding employees’ preferences for psychological contract contributions and inducements. The authors propose that career stage models can be used to achieve such understanding. Using the career stage models of Dalton, Thompson, and Price (1977) and Super (1957), insights are derived into the preferred contributions and inducements at various points in an employee’s career lifecycle. These insights …
Parody Social Media Accounts: Influence And Impact On Organizations During Crisis, Sarah Wan, Regina Koh, Andrew Ong, Augustine Pang
Parody Social Media Accounts: Influence And Impact On Organizations During Crisis, Sarah Wan, Regina Koh, Andrew Ong, Augustine Pang
Research Collection Lee Kong Chian School Of Business
With the uptake of the use of social media, the communication field has seen a rise in a new phenomenon: parody social media accounts. Through study of five such accounts, this paper shows how parody social media accounts can arise from a crisis or paracrisis, which is “a publicly visible crisis threat” that is triggered online (Coombs & Holladay, 2012, p. 409). The study also examines the behavior of these accounts and how they enforce negative perceptions and impede an organization's efforts and initiatives. Using the social-mediated crisis communication model as its theoretical lens, this study seeks to examine parody …
Building Relationships Through Integrated Online Media Platforms: Analysis Of Top 100 Global Brands, Wonsun Shin, Augustine Pang, Hyo Jung Kim
Building Relationships Through Integrated Online Media Platforms: Analysis Of Top 100 Global Brands, Wonsun Shin, Augustine Pang, Hyo Jung Kim
Research Collection Lee Kong Chian School Of Business
Many studies have examined organizations’ use of specific types of online media, but few studies have examined how organizations generate dialogues and develop relationships by using multiple online communication platforms. This study takes an integrated approach by examining how top global organizations incorporate brand Web sites, Facebook, and Twitter to cultivate relationships with stakeholders. Its findings suggest that those particular online media are used similarly, that is, more for information dissemination than user engagement and more for one-way than two-way communication. The findings also suggest that the types of products promoted can affect the way that organizations use different online …
Dispersion Of Marketing Capabilities: Impact On Marketing’S Influence And Business Unit Outcomes, Michael T Krush, Ravipreet Sohi, Amit Saini
Dispersion Of Marketing Capabilities: Impact On Marketing’S Influence And Business Unit Outcomes, Michael T Krush, Ravipreet Sohi, Amit Saini
Department of Marketing: Faculty Publications
The marketing function of firms continues to evolve into many configurations, including the dispersion of marketing capabilities. This study evaluates the effects on the marketing function’s influence when marketing capabilities are dispersed across multiple boundaries. Using a sample of marketing executives, we study the effects of two forms of marketing capabilities dispersion: intra-organizational dispersion and inter-organizational dispersion. We examine the impact of these forms on marketing’s perceived influence within the firm. We also investigate marketing’s influence on customer responsiveness, along with three distal outcomes: marketing strategy implementation success, relationship portfolio effectiveness, and business unit performance. Our findings reveal that marketing’s …
Should Event Organisers Prevent Resale Of Tickets?, Singapore Management University
Should Event Organisers Prevent Resale Of Tickets?, Singapore Management University
Perspectives@SMU
Letting scalpers into the action can help event organisers boost revenue, but a ticket option – like a stock option – is the best win-win solution
Relational Behavior Of Leaders: A Comparison By Vocational Context, G. Ronald Gilbert, Robert C. Myrtle, Ravipreet S. Sohi
Relational Behavior Of Leaders: A Comparison By Vocational Context, G. Ronald Gilbert, Robert C. Myrtle, Ravipreet S. Sohi
Department of Marketing: Faculty Publications
Organizational researchers widely acknowledge that positive relational behavior is associated with leadership effectiveness. In this exploratory study, we seek to extend previous research examining contextual factors that influence leadership style based on the characteristics of person–vocation fit. Using information derived from a 360° assessment that included one’s top managers, peers, and subordinates (N = 934), we find that leaders working in settings that attract Holland’s Social (S) types demonstrate more positive relational behavior than those who work in Realistic (R) type work settings. Our research also indicates that the relationship between leadership style and perceived effectiveness varies based on …
Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang
Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang
Management Faculty Publications
This study presents a structural equations model that represents relationships between department chairs’ social intelligence (SI) and their creative performance (CP) at a public university in the United States. SI was defined as the ability to be aware of relevant social situations, to manage situational challenges effectively, to understand others’ concerns and feelings, and to build and maintain positive relationships in social settings. Four components of SI were examined: situational awareness, situational response, cognitive empathy, and social skills. The model was tested with questionnaire data from 406 faculty members belonging to 43 departments in a state university. The data analyses …
Motivation And Career-Development Training Programs: Use Of Regulatory Focus To Determine Program Effectiveness, Peter J. Anthony
Motivation And Career-Development Training Programs: Use Of Regulatory Focus To Determine Program Effectiveness, Peter J. Anthony
Walden Faculty and Staff Publications
The purpose of this study was to focus on the relationship between career-development training programs and the motivation of employees. The study used a qualitative method and a phenomenological design using semistructured interviews conducted with a script of open-ended questions. Two main components of the research design were the modified van Kaam method for exploration of experiences and the purposive selection of the participants. The 20 participants in the sample were project managers and consultants from south-central Texas, all of whom had experience with governmental projects. Based on interview responses, the findings of this study highlighted a concern from the …
Diversity, Inclusion And Organizational Citizenship Behaviours: A Study Of Nurses In The Irish Healthcare Sector, Deirdre O'Donovan
Diversity, Inclusion And Organizational Citizenship Behaviours: A Study Of Nurses In The Irish Healthcare Sector, Deirdre O'Donovan
PhDs
This thesis focuses on inclusion, national culture and Organizational Citizenship Behaviour (OCB) in the Irish healthcare sector. Due to the high number of migrant nurses employed in the sector, the level of understaffing and subsequent requirement for effective performance and behaviours, the Irish healthcare sector was chosen as the primnary focus for the research. In particular, the study draws on in-depth interviews undertaken with 37 nurses and midwives, from four cultures, currently employed in hospitals in Cork. Analysis of the interviews resulted in the identification of a number of findings. One significant finding concerns the identification of a set of …
Organizational Change: Evaluating The Effect Of Motivational Interviewing On Readiness To Change, Conrado Joaquin Grimolizzi-Jensen
Organizational Change: Evaluating The Effect Of Motivational Interviewing On Readiness To Change, Conrado Joaquin Grimolizzi-Jensen
Walden Dissertations and Doctoral Studies
Failure accompanies most organizational change efforts. Change agents' efforts focus on employee resistance or readiness to change without considering employee ambivalence. Motivational interviewing (MI) may reduce ambivalence and improve the success rate of organizational change initiatives. The purpose of this experimental research was to evaluate the effectiveness of MI to increase readiness to organizational change, to assess the influence of MI on change-related beliefs, and to investigate the relationship between beliefs and readiness to change. The theoretical framework was the transtheoretical model of change, the theory of planned behavior, and social cognitive theory. Through random assignment, 56 employees of a …
Exploring Recruiting Challenges Of The Insurance Industry, Hema Chaurasia
Exploring Recruiting Challenges Of The Insurance Industry, Hema Chaurasia
Walden Dissertations and Doctoral Studies
Insurance companies provide financial protection to the general population, but their workforce challenges may destabilize the companies to the point of financial distress. Senior insurance company leaders lack effective strategies to recruit skilled professionals. With contingency theory and resource-based view theory as the framework, the focus in this multicase study was the exploration of the recruiting strategies of human resources (HR) managers in New York City area insurance companies. Four insurance company HR managers were recruited via a purposeful and snowball sampling method for semistructured interviews. These interviews were analyzed through a reflective interpretation process, which was guided by the …
A Quantitative Model Studying The Effects Of Transformational Leadership On Job Satisfaction, Kenneth Uzoma Chukwuba
A Quantitative Model Studying The Effects Of Transformational Leadership On Job Satisfaction, Kenneth Uzoma Chukwuba
Walden Dissertations and Doctoral Studies
Hotels have lost $3.4 billion over the last 5 years because of high rates of employee turnover. Leaders must use the tools necessary to increase job satisfaction and retain professional employees. The problem was that insufficient data described the relationships between transformational leadership, gender, education, and job satisfaction for hotel professionals. The purpose of this survey study was to understand the relationship between transformational leadership and job satisfaction for the hotel professionals in the United States. A total of 248 hotel professionals from the Colorado Lodging and Hotel Association were surveyed using the Multifactor Leadership Questionnaire and the Job Satisfaction …
The Mediating Role Of Payout In The Relationship Between Private Foundations And Grantee Organizations' Financial Health, Angie Kim
Walden Dissertations and Doctoral Studies
Although private foundations are assumed to be beneficial, their impact on grantee organizations is not well understood. This quantitative research explored how private, nonoperating foundations influence grantees' financial capacity to pursue their missions. Principal-agent theory was applied to rationalize foundations' social good purpose, along with subsidy theory of public charities' need for capital accumulation, thus comprising a unique framework for identifying pathways of relationships amongst influencer variables of foundations' operating characteristics; the outcome of grantees' months of unrestricted, liquid net assets (MULNA); and the mediator of foundations' payout rate. Multiple regression and indirect effects analyses of data on 612 cases …
Transformational Leadership For Virtual Teams In An Information Technology Organization, Russell Thomas Hogue
Transformational Leadership For Virtual Teams In An Information Technology Organization, Russell Thomas Hogue
Walden Dissertations and Doctoral Studies
Research has shown that transformational leadership behavior impacts team performance in a traditional work environment; however, no research has evaluated the relationship between transformational leadership and team performance in a virtual setting. Building on the theoretical foundation of Bass' 1990 work, this study examined the relationship between transformational leadership behavior and 3 measures linked to team success: work effort, perceived leader effectiveness, and job satisfaction for virtual teams. The present research focused on the transformational leadership behaviors of 41 senior executives in an information technology (IT) organization and over 300 direct report employees. Employees used the Multifactor Leadership Questionnaire 5x …