Business Commons^™

Corporate Entrepreneurship In The Digital Era: The Cascading Effect Through Operations, Maheshkumar P. Joshi, Ravi Kathuria, Sidhartha Das

Business Faculty Articles and Research

This study examines a firm’s response to perceived changes in the environment, such as the growth of the digital era, at different levels of a firm—beginning with the adoption of corporate entrepreneurship (CE) down to process renewal (PR). We further explore if the technological intensity of a firm, high-tech or low-tech intensity, influences its choice of mode for organisational renewal (OR)—use of internal competence or outside acquisition—to exploit the opportunities created by the digital era. Using survey data from 170 firms, we test a sequential relationship among environmental changes (growth of the digital era), CE, OR and finally PR that …

Philosophia Soteria: How Occupational Safety And Health Professionals Influence Decision Makers, Daniel Jay Snyder

Graduate Theses and Dissertations

The purpose of this study was to identify ideas about how occupational safety and health (OSH) professionals influence decision-makers on matters impacting occupational health and safety management systems. A modified nominal group technique was used that involved 67 participants in ten nominal groups and identified the most important ideas about how OSH professionals can influence workplace safety and health decision making. The research produced themes of communication, scientific, professionalism, leadership, adaptability, and business acumen that resulted in six domains of occupational safety and health professional influence.

An Exploratory Comparative Study Of Experts And Generalists As Change Management Leaders In Non-Core Areas Of Organizations, Steven Glenn Burton

Dissertations and Theses Collection (Open Access)

Large-scale organizational change is a necessary undertaking critical to the ongoing success of most firms. Despite the necessity of such change, it is also an undertaking that fails at approximately twice the rate that it succeeds. Prior work on change leadership primarily looks at characteristics of the individual leader and does not differentiate on areas of the organization where change will be occurring. The work conducted in this research compares categories of change leaders and looks at change within a specific area of a firm, its non-core business area.

This exploratory research compared core-area technical experts to generalists as change …

The Impact Of Camaderie On Customer Satisfaction And Loyalty In The Hotel Industry, Huiping Josephine Tan

Dissertations and Theses Collection (Open Access)

In the hotel industry, the relationship between customer satisfaction and loyalty has always been ambiguous, as a satisfied hotel guest may not necessarily be loyal. Loyalty is of greater interest to the hotel industry as it translates to more business opportunities. The primary purpose of this study is to investigate how camaraderie and emotional customer satisfaction can predict potential service loyalty. Empirical tests of the relationship between camaraderie, emotional satisfaction and loyalty had never been conducted before in the hotel industry. The findings of this research suggest that camaraderie has a direct and significant relationship to the four phases of …

How It Awareness Impacts It Control Weaknesses And Firm Performance, Peiqin Zhang, Ju Long, James Ma

Journal of International Technology and Information Management

With the prevalence of information technology (IT), the value of IT awareness increasingly grows, and IT control becomes a key part of firms’ strategies and objectives. Although leadership plays an important role in IT control governance, limited research has studied whether IT awareness is associated with IT control weaknesses (ITCWs) and firm performance simultaneously. Drawing on the agency and resource dependence theory, this paper proposes an integrative model to examine the impact of IT awareness on ITCWs and firm performance. We empirically validate the model using a data set of 310 firms collected from multiple sources including Audit Analytics, Compustat, …

Performance Trends Matter: But Why, How, And When?, Jochen Reb, Gary J. Greguras, Shenghua Luan

Research Collection Lee Kong Chian School Of Business

That performance is dynamic and varies over time has long been recognized. However, research is only beginning to understand the implications of dynamic performance for performance appraisals and performance-based decisions. Against this backdrop, despite what we see as serious methodological concerns (e.g., single-item measures, operationalization of variables), we believe that Schmidt (2017) makes several contributions that point to important directions for future research.

A Dual-Process Theory Perspective To Better Understand Judgments In Assessment Centers: The Role Of Initial Impressions For Dimension Ratings And Validity, Pia V. Ingold, Mirjam Donni, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Insight into assessors’ initial impressions has the potential to advance knowledge on how assessors form dimension-based judgments and on possible biases in these ratings. Therefore, this study draws on dual process theory to build and test a model that integrates assessors’ dimension ratings (i.e., systematic, slow, deliberate processing mode) with their initial impressions (i.e., intuitive, fast, automatic processing mode). Data collection started with an AC where assessors provided ratings of assessees, and an online survey of assessees’ supervisors who rated their job performance. In addition, two other rater pools provided initial impressions of these assessees by evaluating extracted 2-min video …

A Field Study: An Examination Of Managers’ Situational Leadership Styles, Thomas G. Henkel, Debra T. Bourdeau

Publications

The present study explored the applicable situational leadership styles of experienced military managers attending an advanced leadership educational program. While attending this program, these managers were requested to reveal the results of their situational leadership self-assessment in which they participated. A total of 620 managers agreed to reveal their results, and descriptive statistics were conducted to determine the findings of their situational leadership self-assessments. The study research results revealed two situational leadership styles were predominating: (Telling and Participating). The findings of research study have significant implications for managers when leading individuals and teams for organizational success. These findings also may …

Ideological Diversity In Standard Setting, Jivas Chakravarthy

Accounting Faculty Articles and Research

I explore whether the level of ideological diversity among Financial Accounting Standards Board (FASB) members has declined since the emergence of their conceptual framework. I analyze votes made by FASB members on Statements of Financial Accounting Standards and compare them to comment letters submitted by constituent sponsoring organizations. I demonstrate that, relative to the Pre-CF regime (1973–1986), FASB members’ voting positions in the CF regime (1987–2007) are (i) less like their constituent sponsors and (ii) more like one another. The former result is primarily attributable to differences between FASB members with auditor and preparer backgrounds and those groups’ sponsors. Both …

The Conceptualization Of Justice Perceptions In Appraising Performance Of Knowledge Work, Christina (Minuth) Norton

USF Tampa Graduate Theses and Dissertations

Organizational justice theory suggests employees are more likely to accept appraisal outcomes if they believe the process to be fair. As an increasing percentage of the workforce is made up of knowledge workers with job characteristics that are less structured and more autonomous, the shift in appraisal research from measurement accuracy to perceptions on fairness is fitting. This research investigates the relationships between justice perceptions and performance appraisal satisfaction by knowledge workers. The study extends previous research with the creation of composite measures to examine whether perceptions of fairness vary according to the characteristics of work performed.

The research was …

The Evolution Of A Collaborative Network: Understanding Partnerships In A Policy Mandated Collaboration Through Social Network Analysis, Pallavi Singh

LSU Doctoral Dissertations

Federal funding agencies that administer financial support in the form of program grants to non-profit organizations (NPOs) that provide child and family services increasingly require NPOs to formalize inter-organizational partnerships in order to receive this vital source of funding. That is, by mandate NPOs must participate in inter-organizational collaboration networks to receive these essential federal funds. Therefore, there is a need to understand the collaboration behavior of NPOs in a policy-mandated environment. This study considers collaboration behavior as information sharing and advice-seeking between the organizations who are part of a collaboration network as a result of a policy mandate.

Drawing …

Testing An Adapted And Integrated Model Of Motivation To Lead And Intention To Apply, Mandolen Mull

Human Resource Development Theses and Dissertations

Leader development is a growing field of study within the leadership and human resource development (HRD) fields. As such, various studies have evaluated the traits, skills, and situational influences that contribute to an individual’s likelihood of becoming a leader. However, often researchers fail to examine an individual’s intention to apply for a leadership position within their examination of an individual’s leadership potential. Although prior research has examined the motivation to lead (MTL), very little research has examined the relationship between an individual’s MTL and their intention to apply for a leadership position. Furthermore, no research to date has evaluated the …

Of Expectations And Experiences: 
The Moderating Effect Of Valenced Expectations On Enjoyment Of A Positive Vs. Negative Experience, Molly C. Mcgehee

Shared Knowledge Conference

Some extant literature argues that expectations drive enjoyment of experiences, while other literature argues that expectations only comparatively influence enjoyment. The current work addresses this discrepancy and demonstrates that while positive expectations do result in favorable enjoyment of experiences, negative expectations result in the comparative process suggested by others.

Unrequited: Asymmetry In Interorganizational Trust, Melissa E. Graebner, Fabrice Lumineau, Darcy Fudge Kamal

Business Faculty Articles and Research

Many studies of interorganizational relationships assume that trust between organizations is symmetric. In this essay, we explore the origins of this assumption and examine relevant quantitative and qualitative evidence from the literatures on strategy, marketing, supply chain management, and information systems. We conclude that no systematic evidence currently exists to support the assumption that interorganizational trust is typically symmetric. We explore how the possibility of asymmetry complicates interpretation of previous research on the effects of interorganizational trust. We encourage further research to identify conditions under which symmetry is likely, and offer a variety of strategies that scholars may use to …

Unrequited: Asymmetry In Interorganizational Trust, Melissa E. Graebner, Fabrice Lumineau, Darcy Fudge Kamal

Business Faculty Articles and Research

Many studies of interorganizational relationships assume that trust between organizations is symmetric. In this essay, we explore the origins of this assumption and examine relevant quantitative and qualitative evidence from the literatures on strategy, marketing, supply chain management, and information systems. We conclude that no systematic evidence currently exists to support the assumption that interorganizational trust is typically symmetric. We explore how the possibility of asymmetry complicates interpretation of previous research on the effects of interorganizational trust. We encourage further research to identify conditions under which symmetry is likely, and offer a variety of strategies that scholars may use to …

How Sending E-Mails Compares With Carbon Emission Of Car Use, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Digitalnatives can reduce their carbon footprint by being conscious about Internetusage. Everwondered how your e-mails may contribute to your personal carbon footprint? Accordingto estimates published in Phys.org, sending a short e-mail adds about 4g of CO2equivalent (gCO2e) to the atmosphere (an e-mail with a long attachment has atenfold carbon footprint, that is 50 gCO2e.

Future Scenarios Of The Collaborative Economy: Centrally Orchestrated, Social Bubbles Or Decentralized Autonomous?, Julia A. Fehrer, Sabine Benoit, Lerzan Aksoy, Thomas L. Baker, Simon J. Bell, Roderick J. Brodie, Malliga Marimuthu

Research Collection Lee Kong Chian School Of Business

Purpose: The collaborative economy (CE), and within it, collaborative consumption (CC) has become a central element of the global economy and has substantially disrupted service markets (e.g. accommodation and individual transportation). The purpose of this paper is to explore the trends and develop future scenarios for market structures in the CE. This allows service providers and public policy makers to better prepare for potential future disruption. Design/methodology/approach: Thought experiments - theoretically grounded in population ecology (PE) - are used to extrapolate future scenarios beyond the boundaries of existing observations. Findings: The patterns suggested by PE forecast developmental trajectories of CE …

Low Power Individuals In Social Power Research: A Quantitative Review, Theoretical Framework, And Empirical Test, Michael Schaerer, Christilene Du Plessis, Andy J. Yap, Stefan Thau

Research Collection Lee Kong Chian School Of Business

We examine the role of low-power individuals in social power research. A multi-method literature review reveals that low-power individuals may be insufficiently understood because many studies lack necessary control conditions that allow drawing inferences about low power, effects are predominantly attributed to high power, and qualitative reviews primarily focus on how high-power individuals feel, think, and behave. Challenging the assumption that low power tends to produce opposite consequences of high power, we highlight several similarities between the two states. Based on social exchange theories, we propose that unequal-power (vs. equal-power) relationships make instrumental goals, competitive attitudes, and exchange rules salient, …

Pestel Analysis Of Hacktivism Campaign Motivations, Mikko Samuli Niemelae

Research Collection Lee Kong Chian School Of Business

A political, economic, socio-cultural, technological, environment and legal (PESTEL) analysis is a framework or tool used to analyse and monitor the macro-environmental factors that have an impact on an organisation. The results identify threats and weaknesses which are used in a strengths, weaknesses, opportunities and threats (SWOT) analysis. In this paper the PESTEL framework was utilized to categorize hacktivism motivations for attack campaigns against certain companies, governments or industries. Our study is based on empirical evidence: of thirty-three hacktivism attack campaigns in manifesto level. Then, the targets of these campaigns were analysed and studied accordingly. As a result, we claim …

The Surprising Link Between The Economy And Personnel Evaluations, Nina Sirola

Research Collection Lee Kong Chian School Of Business

Macroeconomic changes lead to bias in how we assess the work of others.

The Making Of Successful Teams: A Study On Psychological Safety And Great Workplaces In Asia Pacific: 2018 Asia Insights, Richard Raymond Smith, Valerie Tan

Research Collection Lee Kong Chian School Of Business

Drawing on existing literature as well as our own research, we set out to answer this question: what is the best approach to foster quality teamwork that transforms companies into great workplaces that are future-ready? We considered this research question specifically in the context of Asia Pacific – a region where Gartner predicts that 80 percent of traditional companies may lose 10 percent of their market share by 2021 if disruptions are not well considered and addressed. For this purpose, we examined the Great Place to Work data gathered from over 800 organisations with more than 400,000 survey respondents across …

Delayed Adoption Of Rules: A Relational Theory Of Firm Exposure And State Cooptation, Cyndi Man Zhang, Henrich. R. Greve

Research Collection Lee Kong Chian School Of Business

Thestate creates and changes rules that coerce firms, but firms can delay or decouple responses to rule changes in order to managethe cost of demands. Theoryof compliance to thestate has not yet considered the degree to which the firm candelay adoption because of low exposure to rules and state linksthat allow cooptation, butboth of these relations between state power and firm ability to counteract itcan affect the adoption decision. This makes the response to state rule changes a more strategic outcome than the theoryof coercive isomorphism implies. We develop a relational theory of delayed firmcompliance to a state rule change …

Knowledge Sharing Behavior: Clarifying Its Measurement And Antecedents, Tiffany T. Lee

USF Tampa Graduate Theses and Dissertations

There is increasing recognition that informal learning is a crucial component of organizational functioning and a necessary complement to the formal training that employees receive. As jobs evolve and demand more complex skills, workers must use informal learning to adapt to ever-changing work requirements. Informal learning is often dependent on voluntary knowledge sharing behavior, as evident among members of mastermind groups or communities of practice. In order to assist organizations, researchers must seek to understand the factors that motivate employees to engage in knowledge sharing behavior.

Empirical research on knowledge sharing is nascent. There exists only a handful of quantitative …

Teams As Boundaries: How Intra‐Team And Inter‐Team Brokerage Influence Network Changes In Knowledge‐Seeking Networks, Prasad Balkundi, Lei Wang, Rajiv Kishore

Management, Entrepreneurship and Technology Faculty Research

What role does an ego's brokerage location—within a team (intra‐team) or outside the team (inter‐team)—play in the evolution of an instrumental knowledge‐seeking network in terms of both proximal (i.e., within the team) and distal (i.e., outside the team) tie formation and tie decay? We address this question by drawing on literature about social networks, brokerage, and teams. We use temporally separated data from 302 students embedded in 97 teams to test our hypotheses about the impacts of intra‐team and inter‐team brokerage on proximal and distal network evolution, specifically on four network changes in knowledge‐seeking networks: proximal tie formation, proximal tie …

Asian Immigrants In Leadership Roles In The United States: Exploration For Leader Development, Ramil L. Cabela

USF Tampa Graduate Theses and Dissertations

Cultural identity and resource availability aspects in traditional leadership development literature remain understudied, especially among minority populations like Asian immigrants.

This study explores the leadership journeys of 24 United States immigrants from China, India and the Philippines using a phenomenological approach, primarily with semi-structured interviews. Experiences of 18 additional immigrant leaders published in popular media were also analyzed.

Data from the study reveals that Asian migrants’ roads to leadership in U.S. organizations are heterogeneous and characterized by either linear or nonlinear, overlapping phases of leader development where migrant leaders overcome assimilation challenges and leverage their unique, individual human capital to …

The Market Impact Of The Appointment Of Female Directors In Listed Companies In New Zealand, Kuan Yong David Ding, Echo Su Chen

Research Collection Lee Kong Chian School Of Business

This study examines investor reaction to the appointment of female directors in New Zealand-listed companies. Using the event study method, we ϐind that female directors tend to be appointed as independent directors rather than in a Chief Executive Ofϐicer (CEO) role. The results reveal that female board appointments are generally negatively associated with stock performance. This study captures both the gender diversity arising in New Zealand companies and the performance of stock price resulting from the reaction of investors to the different positions of female directors. The evidence of a decrease in market performance is shown by the negative cumulative …

Increase Employee Engagement By Using The "Finding Joy At Work" Framework To Identify And Remedy Items That "Remove Joy" From Our Work Life, Anne-Marie Toderico, Heather Vickerson, Karen Waycott, Martine Eon, Joan Ingram, Gina Quinn-Skillings, May Robb

MaineHealth Corporate

Improving engagement scores within MaineHealth Corporate has been a focus for a number of years. The most recent data has shown a marked improvement from 2014 to 2017, moving us to the 49th percentile, but the MaineHealth goal is to bring us to the 75th percentile so there is still work to be done. The Institute for Healthcare Improvement offers training in “Finding and Creating Joy at Work”, a framework for identifying “pebbles in your shoes” that detract from your joy at work, finding and addressing the underlying root causes. We would like to use that framework to find and …

Suspicion At Work: The Impact On Counterproductive And Citizenship Behaviors, Johanna Capitano, Quinn W. Cunningham

Organization Management Journal

The purpose of this research was to examine the impact of state suspicion in the workplace, specifically, employee suspicion of managers, on counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Data were obtained from a cross-sectional survey of 251 working adults (Study 1) and a vignette randomized experiment of 219 working adults (Study 2). Findings indicate that employees suspicious of their managers are more likely to engage in CWB and less likely to engage in OCB. These findings may help to focus practitioners’ attention on reducing workplace suspicion through open communication. Additionally, this research integrates the stressor–emotion model and …

Counterproductive Work Behaviors Toward Organization And Leader-Member Exchange: The Mediating Roles Of Emotional Exhaustion And Work Engagement, Mariana Lebron, Filiz Tabak, Or Shkoler, Edna Rabenu

Organization Management Journal

In this article, we develop and empirically test a model of antecedents of organizational counterproductive work behavior (CWB-O) specifying work engagement and emotional exhaustion as mediators of the relationship between leader–member exchange (LMX) and CWB-O. Our results show (a) that the relationship between LMX and organizational CWB-O is partially mediated by work engagement and (b) that the relationship between work engagement and CWB-O is partially mediated by emotional exhaustion. We discuss our findings and their implications for research and practice.

Exploring How Learning Style Relates To General And Career Management Self-Efficacy Beliefs In A Managerial Context, Yoshitaka Yamazaki, Michiko Toyama, Roby Syaiful Ubed

Organization Management Journal

This study examined how learning style relates to self-efficacy beliefs in a managerial context. To make a theoretical frame, the study relied on Kolb’s experiential learning theory and a model of self-efficacy–performance relationship proposed by Gist and Mitchell. The study analyzed not only general efficacy but also specific efficacy focused on career management. Participants of this study consisted of 235 managers who worked for the Ministry of Finance in Indonesia. Results showed that managers’ learning orientation towards abstract conceptualization over concrete experience was associated with increased self-efficacy beliefs, whereas an orientation towards active experimentation over reflective observation was associated with …