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Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond
Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond
Susan R. Madsen
Studying forgiveness presents a formidable challenge to the organizational scholar. Forgiveness is a concept that has cultural, moral, and behavioral implications. Generally seen as rooted in religion by many (Smith, 1988), it is also a concept that may have a significant impact within the organization. In this paper we will offer a three-part model of the notion of forgiveness. Our model is based on the observation that the existing literature on forgiveness is clustered around three levels of behavioral patterns: 1) individual forgiveness, 2) group forgiveness, and 3) organizational forgiveness. We will also present a newly developed framework with an …
Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman
Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman
Susan R. Madsen
The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.
The Influence Of Maslow's Humanistic Views On An Employee's Motivation To Learn, Ian Wilson, Susan R. Madsen
The Influence Of Maslow's Humanistic Views On An Employee's Motivation To Learn, Ian Wilson, Susan R. Madsen
Susan R. Madsen
Continual employee training and learning is critical to the ability of organizations to adapt to an ever changing national and international business environment. What motivates employees to learn? Abraham Maslow has had a significant impact on motivation theory, humanistic psychology, and subsequently, adult learning in the workplace. This paper will discuss the development of Maslow's humanistic views and trace their impact on past trends in business training as well as the implications for current challenges that managers face in motivating employee learning in the workplace.