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Full-Text Articles in Business

Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond Mar 2008

Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond

Susan R. Madsen

Studying forgiveness presents a formidable challenge to the organizational scholar. Forgiveness is a concept that has cultural, moral, and behavioral implications. Generally seen as rooted in religion by many (Smith, 1988), it is also a concept that may have a significant impact within the organization. In this paper we will offer a three-part model of the notion of forgiveness. Our model is based on the observation that the existing literature on forgiveness is clustered around three levels of behavioral patterns: 1) individual forgiveness, 2) group forgiveness, and 3) organizational forgiveness. We will also present a newly developed framework with an …


Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman Feb 2008

Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman

Susan R. Madsen

The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.


2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen Feb 2008

2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen

Susan R. Madsen

The primary purpose of this study was to determine the various elements influencing recruitment and retention of nonprofit employees within Utah County. We measured retention by asking questions in four primary categories: 1) willingness to stay; 2) length of plans to stay (how long the employee plans to stay); 3) job satisfaction; and 4) perceived job availabilities. We measured one element of recruiting by asking employees about their job referral method (i.e., how they heard about the job opening for their current position). This section (Section II) will only discuss findings among the five variables as they relate to each …


The Influence Of Maslow's Humanistic Views On An Employee's Motivation To Learn, Ian Wilson, Susan R. Madsen Jan 2008

The Influence Of Maslow's Humanistic Views On An Employee's Motivation To Learn, Ian Wilson, Susan R. Madsen

Susan R. Madsen

Continual employee training and learning is critical to the ability of organizations to adapt to an ever changing national and international business environment. What motivates employees to learn? Abraham Maslow has had a significant impact on motivation theory, humanistic psychology, and subsequently, adult learning in the workplace. This paper will discuss the development of Maslow's humanistic views and trace their impact on past trends in business training as well as the implications for current challenges that managers face in motivating employee learning in the workplace.


The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen Jan 2008

The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen

Susan R. Madsen

Values are purported to have significant effects on organizational and employee functions. Understanding the link between work-related attitudes and behavior is an important issue that can provide essential insight for the selection of appropriate management practices. In particular, one study of voluntary service organizations (Macy, 2006) suggests that nonprofit organizations depend on personal values for motivation. Although there are many dimensions to values, this research focuses on the dimension of indivdiualism versus collectivism to the degree that it makes assumptions regarding the nature of work and the status of individuals. Tehre are three value perspectives that are the focus of …