Business Commons^™

Trust In People And Trust In Technology: Expanding Interpersonal Trust To Technology-Mediated Interactions, Evgeniya Evgenieva Pavlova Miller

USF Tampa Graduate Theses and Dissertations

Trust is necessary for human interactions. It provides the ability to participate in risky behaviors without engaging in a laborious risk-benefit analysis about the situation at hand. The introduction of information and communication technologies has brought about new ways of communicating (e.g., text messaging, video conferencing). Despite the benefits stemming from the ability to communicate through technology, the lower quality and quantity of communication cues exchanged during a technology-mediated interaction can hamper the development of trust.

This study examined the relationship between interpersonal trust and trust in technology during a technology-mediated dyadic interaction and aimed to determine whether interpersonal trust …

Gay, Straight, Or Slightly Bent? The Interaction Of Leader Sexual Orientation And Gender On Leadership Evaluations, Fred George Macoukji

USF Tampa Graduate Theses and Dissertations

Abstract

Existing research has shown that gender stereotypes regarding characteristics of men and women influence others' perceptions of their fit with organizational roles, including leadership roles (cf. Eagly & Karau, 2002). However, little research has examined stereotypes regarding other demographic characteristics (e.g., race, sexual orientation) and how they may interact with gender stereotypes to influence leadership evaluations. The current study examined whether leader gender and sexual orientation interact to influence subordinates' evaluations of leader effectiveness, likability, and boss desirability using an experimental design. In addition to examining whether leader gender and sexual orientation interacted to predict leader evaluations, the present …

Illegitimate Tasks And Employee Well-Being: A Daily Diary Study, Erin Eatough

USF Tampa Graduate Theses and Dissertations

This dissertation focuses on an occupational stressor that has been recently introduced to the literature, illegitimate tasks, or tasks that seem unreasonable or unnecessary at work. Previous work has demonstrated the relationship between illegitimate tasks and a narrow set of discrete emotions as well as negative employee performance behaviors. The current research contributes to the literature by expanding the nomological network associated with illegitimate tasks and uses a rigorous daily diary methodology in a full-time working sample. It was expected that illegitimate tasks reduce state levels of self-esteem as well as other employee well-being indicators including anger, depressive mood, fatigue, …

Variance In Faking In High-Stakes Personality Assessment As An Indication Of Job Knowledge, Timothy Ryan Dullaghan

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to evaluate whether the personality trait elevation between honest and applicant contexts that has been widely seen throughout the personality and selection research is merely universal, blatant trait elevation, or whether something else is underlying this faking behavior. By obtaining both honest and applicant context personality responses in which respondents were provided with focal job knowledge, this study determined that while there is near-universal trait elevation across seven personality traits, there is, in fact, some trait differentiation between jobs. As such, this study provided some evidence of knowledgeable faking, defined as distortion of personality …

Enhancing Training Outcomes In The Context Of E-Learning: The Impact Of Objective Learner Control, Training Content Complexity, Cognitive Load, Learning Goal Orientation, And Metacognitive Strategies, Benjamin P. Granger

USF Tampa Graduate Theses and Dissertations

Learner-controlled e-learning has become a preferred medium for the delivery of organizational training. While e-learning offers organizations and trainees many advantages, it also comes with several potential disadvantages. The aim of this study was to explore the relative efficacy of learner- and program-controlled e-learning for content that differs in its complexity. This study also explored cognitive load as a differential mediator of the interaction between learner control and training content complexity for predicting cognitive and behavioral learning outcomes. Finally, learning goal orientation was explored as a motivational individual difference that helps learners cope with complex, learner-controlled e-learning environments. Results suggest …

Community As Metaphor: Dialectical Tensions Of A Racially Diverse Organization, Joseph Jacob Jenkins

USF Tampa Graduate Theses and Dissertations

In recent years, a sense of community has declined throughout the United States. Common Point Community Church has responded to this trend by prioritizing "community" as an organizational metaphor. The present study explores how this metaphor is co-constructed through the communication practices of current organizational leaders and members. I begin this process, first, by positioning the study within existing literature on institutional theory, institutional legitimacy, community, community of practice, social construction of race, sensemaking, organizational metaphor, tension-centered approach, and dialectic theory. Building upon more than three years of ethnographic field work, I then outline the study's context and methodology. Next, …

Trust Development In Distributed Teams: A Latent Change Score Model, Evgeniya Pavlova

USF Tampa Graduate Theses and Dissertations

Advances in collaborative work tools and communication technologies have made computer-mediated teams a part of virtually every organization. One of the challenges for members of virtual teams is the development of trust. This study examined the reciprocal relationship between trust and effectiveness in virtual teams, employing an input-process-output-input approach. Data were collected from 183 individuals comprising 61 teams. Teams participated in a computer-simulated search and rescue mission. Three alternative latent change score structural equation models were fit to the data to examine the bidirectional relationships between trust and effectiveness. Results revealed that the two

factors of trust, cognition-based trust and …

The Impact Of Paternalism And Organizational Collectivism In Multinational And Family-Owned Firms In Turkey, Jennifer Schroeder

USF Tampa Graduate Theses and Dissertations

This correlational study examined the influences of paternalistic leadership behavior (PL) and organizational collectivism (measured at the employee level) on employee reported LMX, job satisfaction and organizational citizenship behaviors (OCBs) in two types of organizations (family-owned firms and multinational organizations) in Turkey. Survey data were collected from (N = 154) employees in family-owned and (N = 159) employees in multinational firms (MNCs). Employees in family-owned firms reported significantly higher levels of PL, organizational collectivism, LMX, and OCBs. Further examination revealed additional differences by organization type, with the family-owned sample showing no significant relationships between study variables and OCBs, in contrast …

Using Stratified Item Selection To Reduce The Number Of Items Rated In Standard Setting, Tiffany Nicole Smith

USF Tampa Graduate Theses and Dissertations

The primary purpose of this study was to evaluate the effectiveness of stratified item sampling in order to reduce the number of items needed in Modified Angoff standard setting studies. Representative subsets of items were extracted from a total of 30 full-length tests based upon content weights, item difficulty, and item discrimination. Cut scores obtained from various size subsets of each test were compared to the full-length test cut score as a measure of generalizability. Applied sampling results indicated that 50% of the full-length test is sufficient to obtain cut scores within one standard error of estimate (SEE) of the …

Ethnic Identities Among Second-Generation Haitian Young Adults In Tampa Bay, Florida: An Analysis Of The Reported Influence Of Ethnic Organizational Involvement On Disaster Response After The Earthquake Of 2010, Herrica Telus

USF Tampa Graduate Theses and Dissertations

Drawing upon 20 in-depth interviews with second generation Haitian young adults, I examined the ethnic identities and the involvement in ethnic organizations of the respondents. This study pays particular attention to how involvement in ethnic organizations influenced how the second generation Haitians believed the earthquake affected their identities and how they ultimately responded to the earthquake. Several of the findings revealed differences in how and why the respondents chose to ethnically identify such as Haitian, Haitian-American, black Haitian. The respondents' choice to join an ethnic organization was driven by different desires but the perceived influence of the organization on their …

In The Midst Of Organizational Change: A Survey Of Employee Perceptions Toward Separate Accreditation For Regional Campuses At The University Of South Florida, Rhonda S. Moraca

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to identify how employees in the University of South Florida System (USF System) perceived changes in their organizations and the system as a result of having separate accreditation for each campus in the USF System. This survey research provided a "snapshot" of employee perceptions at a particular point in time. The study was unique because it provided a picture of the perceptions of employees while each campus was at a different point in the organizational change process. The theoretical concept from Bolman and Deal's (2003) four frame theory was used to develop the dependent …