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Organizational Behavior and Theory

Singapore Management University

2018

China

Articles 1 - 2 of 2

Full-Text Articles in Business

The Mixed Blessing Of Leader Sense Of Humor: Examining Costs And Benefits, Kai Chi Yam, Michael S. Christian, Wu Wei, Zhenyu Liao, Jared Nai Feb 2018

The Mixed Blessing Of Leader Sense Of Humor: Examining Costs And Benefits, Kai Chi Yam, Michael S. Christian, Wu Wei, Zhenyu Liao, Jared Nai

Research Collection Lee Kong Chian School of Business

Workplace humor is ubiquitous, yet scholars know little about how it affects employees' behaviors in organizations. We draw on an emerging psychological theory of humor—benign violation theory—to suggest that a leader's sense of humor often conveys counter-normative social information in organizations. We integrate this theory with social information processing theory to develop hypotheses about the effects of a leader's sense of humor on follower behavior. We suggest that although a leader's sense of humor is positively associated with leader member exchange and ultimately work engagement, it can also signal to followers the acceptability of norm violation at work. These perceptions …


The Indigenization Of Crisis Response Strategies In The Context Of China, Augustine Pang, Yang Hu Jan 2018

The Indigenization Of Crisis Response Strategies In The Context Of China, Augustine Pang, Yang Hu

Research Collection Lee Kong Chian School Of Business

Crisis communication, which has been dominated by a practical perspective, has become a nexus where theory meets application. Despite mounting interest in theoretical studies, crisis communication lacks cultural contextualization. Asian communication researchers have advocated for the need to indigenize communication, drawing relevance to cultural influences. In this study, the authors explored indigenous corporate crisis response strategies in the context of China through nine cases. Three Chinese indigenous strategies were identified through qualitative content analysis of corporate crisis responses. These strategies are “barnacle,” “third-party endorsement,” and “setting up new topics.” The differences with Western frameworks were also discussed.