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Full-Text Articles in Business
The Center Of Success: A Case Study On Hilton's Company Culture, Elsie G. Lamo
The Center Of Success: A Case Study On Hilton's Company Culture, Elsie G. Lamo
Experience Industry Management
Company culture is an essential element to the success of any organization. This is especially true in the hospitality industry where positive employee experiences are vital to customer satisfaction. The purpose of this study was to examine the company culture of Hilton. Data were sourced primarily from Hilton websites, third-party websites, and academic articles. This study found that Hilton’s culture is shaped by compelling mission, vision, and value statements that drive every organizational aspect. Additionally, award-winning reward, recognition, and training programs sustain and reinforce a culture that grants Hilton a unique competitive advantage. To maintain market leadership, Hilton must continually …
"The James Gang": Keys To The Success Of Tobin James Cellars, Natalie A. Fink
"The James Gang": Keys To The Success Of Tobin James Cellars, Natalie A. Fink
Communication Studies
This study looks at what motivates people to join and sustain membership with a particular wine club in the Paso Robles area. The four flows of organizational communication were applied to discover what allows wineries to be successful in the direct-to-consumer wine market. The study will uncover the research question: Using the four flows of organizational communication, why do individuals join and sustain membership with Tobin James Cellars as part of the “James Gang” wine club? Interviews were conducted with both wine club members and employees in order to collect data to answer the research question. Strong relations amongst employees …