Business Commons^™

Online Fulfillment: F-Warehouse Order Consolidation And Bops Store Picking Problems, Wen Zhu

Dissertations

Fulfillment of online retail orders is a critical challenge for retailers since the legacy infrastructure and control methods are ill suited for online retail. The primary performance goal of online fulfillment is speed or fast fulfillment, requiring received orders to be shipped or ready for pickup within a few hours. Several novel numerical problems characterize fast fulfillment operations and this research solves two such problems. Order fulfillment warehouses (F-Warehouses) are a critical component of the physical internet behind online retail supply chains. Two key distinguishing features of an F-Warehouse are (i) Explosive Storage Policy – A unique item can be …

An Investigation On The Effectiveness Of A Problem Structuring Method In A Group Decision-Making Process, Ying Thaviphoke

Engineering Management & Systems Engineering Theses & Dissertations

There is no shortage of methods to address messy problems. A messy problem is a system of problems with multiple stakeholders who may hold different views of what is feasible or desirable. Decision-makers in a messy problem are prone to committing an error – especially the Type III error. One of the ways to mitigate the chance of committing the error in a messy problem is to reach a group consensus. Problem Structuring Methods (PSM) are the collections of participatory modeling methods that aim to tackle a messy problem. Despite the positive reports, literature indicates some challenges and criticisms of …

Knowledge Based View Of University Tech Transfer—A Systematic Literature Review And Meta-Analysis, Clovia Hamilton, Philbin P. Simon

Technology & Society Faculty Publications

Research and technology commercialization at research-intensive universities has helped to develop provincial economies resulting in university startups, the growth of other new companies and associated employment. University technology transfer offices (TTOs) oversee the process of technology transfer into the commercial marketplace and these organizational units can be considered in the context of enabling effective knowledge management. However, what enables productive TTO performance has not been comprehensively researched. Therefore, this research study adopted the knowledge-based view as the theoretical construct to support a comprehensive investigation into this area. This was achieved through employing a systematic literature review (SLR) combined with a …

Aligning Performance Management Systems For Lasting Outcomes In Humanitarian Operations, Kalyn M. Howard

Theses and Dissertations

Logistics is dynamic, expansive, and critical to organizational success. While it is generally believed that effective logistics management is associated with positive performance outcomes, the links between organizational practice and performance are understudied. This dissertation leverages resource-based theory and organizational learning theory to examine organizational practice and performance in non-traditional logistics settings, with particular focus on military organizations and humanitarian operational settings. First, a meta-analytical study establishes generalizable associations between various operations management practices and performance outcomes. Then, this is applied to dynamic humanitarian logistics settings, exploring how practitioners perceive practice and performance, and how this is reported and documented …

A Comprehensive And Absolute Corporate Sustainability Assessment And Enhanced Input Output Life Cycle Assessment, Joseph M. Wright

Dissertations

Stresses due to economic activity are threatening to exceed environmental and societal limits with the potential to jeopardize local communities and create global crises. This research proposes new methodologies and analytic techniques to comprehensively assess corporate sustainability and enhance the efficiency of estimating environmental and social impacts with Input Output Life Cycle Assessment (IOLCA).

Sustainability assessments and management require consideration of both social and environmental impacts as outflows of economic activity. There are a number of assessment tools available to gain insight into environmental and social impacts; but in most cases, these approaches lack essential components for a comprehensive and …

Reevaluating Order Fulfillment Decisions For E-Tailers Under True Simulated Operating Conditions, Amir H. Kalantari

Theses and Dissertations

This dissertation makes both a methodological and an applied contribution. From a methodological standpoint, this is among the very first works in the literature to explore the concepts of true simulated operating conditions and fully embedded decision-making algorithms. We illustrate the effectiveness of these concepts by applying them to an online retailer (i.e. e-tailer) order fulfillment decision making process.

Online shopping has completely transformed retail markets in recent years. For customers, it provides convenience, visibility and choice, and for retailers it provides market expansion opportunities, operational cost reduction, and many other advantages. There are fundamental differences between the supply chain …

Cyber-Assets At Risk (Car): Monetary Impact Of Personally Identifiable Information Data Breaches On Companies, Omer Ilker Poyraz

Engineering Management & Systems Engineering Theses & Dissertations

Cyber-systems provide convenience, ubiquity, economic advantage, and higher efficiency to both individuals and organizations. However, vulnerabilities of the cyber domain also offer malicious actors with the opportunities to compromise the most sensitive information. Recent cybersecurity incidents show that a group of hackers can cause a massive data breach, resulting in companies losing competitive advantage, reputation, and money. Governments have since taken some actions in protecting individuals and companies from such crime by authorizing federal agencies and developing regulations. To protect the public from losing their most sensitive records, governments have also been compelling companies to follow cybersecurity regulations. If companies …

A Framework For Adaptive Capacity In Complex Systems, Abdulrahman Alfaqiri

Engineering Management & Systems Engineering Theses & Dissertations

Complex systems are characterized by their high level of inter-connectivity, ambiguity, and emergence. Therefore, a failure in one element of a system (e.g. cyber layer) due to external or internal disturbances can lead to a cascade effect that may influence all elements of the system. Consequently, the complex system will not be able to perform its functional performance. Threats related to complex systems are very dynamic, fast, complex and damage can be severe. Thus, to respond to the dynamic and unpredictable nature of these threats, complex systems need to be highly adaptive to survive and thrive in the face of …

A Quest To Identify The Emerging Leadership Skills In Vuca World And Investigation Of Their Applications In Various Organizational Levels And Security Environments, Ali Can Kucukozyigit

Engineering Management & Systems Engineering Theses & Dissertations

The theoretical framework of this research is based on “skills approach” that emphasizes the leader’s capabilities (skills, knowledge, and capabilities) that can be learned, taught, and fostered. VUCA (Volatile, Uncertain, Complex and Ambiguous) environment is chosen as the focal point of this research as the leadership skills are extracted from studies referring to such environment. Although the acronym is dominantly used in management and business domains, the military also uses it to describe the complex operational environments like in Iraq and Afghanistan. The identification of individual leadership skills and delivering the right skill, at the right time, to the right …

Study On New Sampling Plans And Optimal Integration With Proactive Maintenance In Production Systems, Sinan Obaidat

Graduate Theses and Dissertations

Sampling plans are statistical process control (SPC) tools used mainly in production processes. They are employed to control processes by monitoring the quality of produced products and alerting for necessary adjustments or maintenance. Sampling is used when an undesirable change (shift) in a process is unobservable and needs time to discover. Basically, the shift occurs when an assignable cause affects the process. Wrong setups, defective raw materials, degraded components are examples of assignable causes. The assignable cause causes a variable (or attribute) quality characteristic to shift from the desired state to an undesired state.

The main concern of sampling is …

Work In Progress: Students' Perception Of Collaborative Online International Learning, Philip Appiah-Kubi, Jennifer Nichwitz

Engineering Management and Systems Faculty Publications

Teaching and learning in the digital age harness the opportunities created by internet technologies to distribute and learn various information all over the world. This is commonly referred to as connectivism, and it values the impact of stakeholder information appraisal skills, virtual and personal communication skills [1], and the sense of cultural awareness. Collaborative Online International Learning (COIL), a type of connectivism, typically involves instructors and students from at least two geographically and culturally distinct areas who collaborate virtually on a common project for four or more weeks.

The objective is to create a culturally diverse virtual environment where students …

Virginia Digital Shipbuilding Program (Vdsp): Building An Agile Modern Workforce To Improve Performance In The Shipbuilding And Ship Repair Industry, Joseph Peter Kosteczko, Katherine Smith, Jessica Johnson, Rafael Diaz

VMASC Publications

Industry 4.0 is the latest stage in the Industrial Revolution and is reflected in the digital transformation and use of emergent technologies including the Internet of Things, Big Data, Robotic automation of processes, 3D printing and additive manufacturing, drones and Artificial Intelligence (AI) in the manufacturing industry. The implementation of these technologies in the Shipbuilding and Ship Repair Industry is currently in a nascent stage. Considering this, there is huge potential to increase cost savings, decrease production timelines, and drive down inefficiencies in Lifecyle management of ships. However, the implementation of these Industry 4.0 technologies is hindered by a noticeable …

The Effects Of Computer And Information Technology On Education, Iwasan D. Kejawa Ed.D

School of Computing: Faculty Publications

In the society of ours, is it true really that computers and information technology have contributed immensely to the way we learn? After observing and reading various educational paraphernalia and scanning the environment research has shown that the educational systems have greatly been impacted by computers and information technology. With the growth of technology, the ways we learn have been improved tremendously. Innovative technologies have contributed to the innovation of learning in the education arena and outside. The traditional ways of conveying instructions to learners have been augmented with the use of computers information technologies. The educational system of our …

Flexibly Serving A Finite Number Of Heterogeneous Jobs In A Tandem System, Yun Fong Lim, Bingnan Lu, Rowan Wang, Wenjia Zhang

Research Collection Lee Kong Chian School Of Business

Many manufacturing and service systems require a finite number of heterogeneous jobs to be processed by two stations in tandem. Each station serves at most one job at a time and there is a finite buffer between the two stations. We consider two flexible servers that are cross-trained to work at both stations. The duration for a server to finish a job at a station is exponentially distributed with a rate that depends on the server, the station, and the job. Our goal is to identify an efficient policy to dynamically assign the servers to the stations such that the …

Applying Lean Manufacturing Principles At Vip Cinema: Standardizing Hardware Assembly Workstations, Cameron Koch

Honors Theses

This paper will explore the benefits of standardization and consistency in a manufacturing setting by demonstrating the value of improved tooling and organization. “Lean Manufacturing” is the broad term used to describe key principles that can be applied to most businesses to reduce waste and increase efficiency. This ideology’s theme is to maximize customer value while minimizing waste. The purpose of its adoption is to transform managers and operators into experts of identifying the deficiencies in many manufacturing and assembly processes and implementing changes that can lead to enormous improvements in takt time, production output, and ultimately, profitability. At VIP …

Product Realization Capstone: Element Proof Safety Steps For Willie Price Lab School, Catherine Thomas, Allan Heuerman, Jared Mumme

Honors Theses

The purpose of this document is to describe the process we took to complete our capstone which paired the Center for Manufacturing Excellence with the Willie Price Lab School. The goal of the capstone was to remake step stools for the students of Willie Price, as the last stools failed to withstand weather damage. However, with the COVID-19 pandemic, plans were hindered, shifting the goal from actually producing the steps to creating instructions so that a younger Center for Manufacturing class could complete the production at a later date. Standardized Work Instructions, a detailed production plan, and engineering drawings were …

Simulation Modeling Of Cross-Dock And Distribution Center Based Supply Chains, Ghewa Al Chall

Graduate Theses and Dissertations

Companies are implementing new strategies to meet the customer requirements in terms of quality, timing, and cost. One of these strategies is cross-docking, which can be defined as the process of consolidating the products coming from different suppliers, but having the same destination, with minimal handling and almost no storage between loading and unloading of the goods. The purpose of this research is to investigate the benefits of having a cross-docking facility in a supply chain. In this research, we focus on developing discrete event simulation models using the opensource Java Simulation Library (JSL). Also, we work on augmenting an …

Application Of Theory Of Constraints (Toc) In Managing Project Information Constraints, Ferdinand Z. Prantl

Engineering Management & Systems Engineering Projects for D. Eng. Degree

The scope of this doctoral project is the non-traditional application of Drum-Buffer-Rope (DBR) from the area of Theory of Constraints (ToC) in mitigating disruption in distribution facilities during phased upgrades caused by information constraint. The relevance of this project is that industrial equipment upgrades pose a significant risk of disrupting the operation of automated distribution facilities. It is partly due to a very high expected availability rate, as well as tight coupling with other upstream and downstream elements of the larger supply chain network. As a consequence of disruption in this scenario, losses incurred not only within the facility being …

Dod Mission Engineering And Integration Explorative-Exploitative Architecture For Technology Innovation, Jose L. Bricio-Neto

Engineering Management & Systems Engineering Theses & Dissertations

The ability of U.S. Department of Defense to achieve timely innovation in support of U.S. National Defense and Military Strategies continues to increase in significance. The growing challenges in U.S. Department of Defense (DoD) technological innovation in a context of global security and rapid pace of global competitiveness continue to reveal many shortcomings in current weapon systems development and acquisition practice. As the pace of technological innovation is accelerating, the DoD faces the challenge that the same disruptive technological advances are also being made available to or developed by its adversaries. Based on literature review, no innovation system theory exists …

Engineering Management Competencies: A Framework For Present And Future Engineering Environments, Christopher Vaughn Barrett

Engineering Management & Systems Engineering Theses & Dissertations

Managing and directing engineering requires engineering management competencies. Although perspectives may differ concerning competencies for engineering management, identifying competencies can direct and improve management. The purpose of this research is to develop a framework of competencies for engineering managers using an inductive research design. Development of this engineering management competency framework involves an exploration of three primary research questions. The first question is ‘What are the current competencies for engineering managers?’ The response to this question provides a basis for the current state of competencies for engineering managers. The second research question, ‘What are future engineering management competencies based on …

Parklets San Luis, Owen Kenny, Preston Jag Stebel, Leonidas Goodman, Lukas Braun

Industrial and Manufacturing Engineering

Downtown San Luis Obispo has been a popular destination for tourists, students, families, and roadtrippers. However, according to Ryan Betz, Interim Assistant to the City Manager, foot traffic and retail business revenue has been decreasing. Downtown SLO does not have enough free public spaces. Recent projects such as sidewalk bump outs and lighted crosswalks have aimed at making SLO more pedestrian accessible, but they have not actually made downtown more pleasurable. These projects have not seemed to drive any more business or traffic downtown. There are a myriad of ways to rectify this; studies show that having a free place …

Vehicle Routing Problem For Multi-Product Cross-Docking, Aldy Gunawan, Audrey Tedja Widjaja, Benjamin Gan, Vincent F. Yu, Panca Jodiawan

Research Collection School Of Computing and Information Systems

Cross-docking is a logistic technique that can reduce costs occurred in a supply chain network while increasing the flow of goods, thus shortening the shipping cycle. Inside a cross-dock facility, the goods are directly transferred from incoming vehicles to outgoing vehicles without storing them in-between. Our research extends and combines this cross-docking technique with a well-known logistic problem, the vehicle routing problem (VRP), for delivering multiple products and addresses it as the VRP for multi-product cross-docking (VRP-MPCD). We developed a mixed integer programming model and generated two sets of VRP-MPCD instances, which are based on VRPCD instances. The instances are …

Investigating Lifecycle Costs Of Optimized Battery-Photovoltaic Systems On A Forward Operating Base, Neal S. Fennell

Theses and Dissertations

The purpose of this research was to investigate the total life-cycle cost of using utility-scale battery systems to increase the energy efficiency of forward operating bases, thereby reducing the burden of diesel fuel logistics. Specifically, this thesis answered three research questions addressing optimal sizing for various battery types connected with photovoltaic grids, logistical parameters directly impacting total cost, and the cost of increasing the energy resilience of the network. The research questions were answered through a review of literature, modeling, and data analysis. The model determines an optimal size and area for a Vanadium redox flow, Lithium-ion, or Lead-acid battery …

Preliminary Study Of Communication Network Characterization Towards Improved Organizational Behavior, Taylor F. Flaxington

Theses and Dissertations

Nearly one third of the Air Force acquisition system’s large programs are over cost and half are over budget; performance must improve. This research applies a systems perspective to this challenge and frames the acquisition system as a complex system of systems. It is a system composed of people in multiple organizations; organizations interacting with one another to develop, acquire and sustain weapon programs. The system’s performance is an emergent behavior of its components (people), structure and processes. Communication networks are a view of a system’s structure, revealing the flows and interactions between components (people) as the system accomplishes its …

Recognizing Potential Cyberspace Warriors Through The Use Of Suspicion Propensity Index, Meghan G. Strang

Theses and Dissertations

The Air Force currently suffers from excessively high attrition rates in the cyberspace career. The field is currently aiming to develop an entrance examination for the career, striving to improve personnel selection and decrease these high attrition rates. The attribute of suspicion is a key focus of the preliminary examination development, theorizing that it is a potential indicator present among competent cyber operators. This research makes use of the Suspicion Propensity Index (SPI), a reliable measure of one’s tendency to be suspicious, along with the highly cited Mayer’s trust questionnaire in order to compare the attributes that appear in successful …

A Comparison Of Sbir Investment Methods: Afwerx Vs Legacy, Evan A. Gist

Theses and Dissertations

The AFWERX Open Topic (AOT) program uses funding from the United States Air Force’s (USAF) Small Business Innovation and Research (SBIR) budget to adapt commercial technology to USAF needs. The AOT approach to small business investment is markedly different from that of legacy SBIR investment methods. This research is a comparison of processes and outcomes for AOT and legacy SBIR. The first axis of comparison is on commercialization rates. Applying a legacy definition of commercialization on a sample of AOT contracts, we found AOT’s commercialization to be 37% (compared to an 8.8% for legacy SBIR). We caveat this finding by …

When The Bank Comes To You: Branch Network And Customer Omnichannel Banking Behavior, Mi Zhou, Dan Geng, Vibhanshu Abhishek, Beibei Li

Research Collection School Of Computing and Information Systems

Banks today have been increasingly reducing their physical presence and redirecting customers to digital channels, and yet, the consequences of this strategy are not well studied. This paper investigates the effects of banks' branch network changes (i.e., branch openings and branch closures) on customer omnichannel banking behavior. Using approximately 0.85 million (33 months') anonymized individual-level banking transactions from a large commercial bank in the United States, this paper shows the asymmetric effects of branch openings and branch closures on customer omnichannel banking behavior. In particular, we find that branch openings increase customers' branch transactions; however, the first branch opening leads …

Project Management Assignment Tool Using R And Shiny, Ben Stewart, Hoseok Jung, Moses Rawar

Engineering and Technology Management Student Projects

Linear programs such as the R markdown language play an important role in helping to find an optimized solution in various fields of society. This area extends from the optimal distribution channels of coffee shops, which are closely related to our lives, to very important areas such as the deployment of military forces. Through this paper, we will try to find ways to maximize the efficiency and performance of a company by properly allocating project managers suitable for the projects performed by each company according to their capabilities and the requirements of the projects.

Propuesta Para La Creación De Una Empresa Productora Y Comercializadora De Cinturones Personalizados Para El Levantamiento De Pesas, Esteban Alejandro Fuquene Bravo

Ingeniería Industrial

El presente proyecto vinculado bajo la Modalidad de Grado "Emprendimiento", según el Acuerdo No 004 de 2018 (17 de octubre), desarrolla una propuesta para la creación de una empresa productora y comercializadora de cinturones personalizados, empleados en el levantamiento de cargas (pesas ) por deportistas y fisicoculturistas. El trabajo desarrollado incluye los siguientes estudios: Estudio de Mercados, Estudio Técnico, Estudio Económico - Financiero y Estudio Administrativo. En el Estudio de Mercados se concluye que efectivamente los Deportistas y Fisicoculturistas en un 91,8% realizan levantamiento de cargas (pesas) dentro de su entrenamiento, siendo el cinturón de protección frecuente utilizado. De igual …

Análisis De La Percepción De La Calidad De Tres Empresas Colombianas De Telefonía Móvil En Twitter, Mediante Técnicas De Minería De Texto Y Analítica De Negocios, Eduar Felipe Riaño Torres, José Darío Navas Torres

Ingeniería Industrial

Este documento presenta una solución a un caso teórico-práctico en la red social Twitter empleando técnicas de minería de texto y analítica de negocios en el software gratuito y de código abierto para ciencia de datos, investigación científica y comunicación técnica R. Para esto, se desarrolló un ejercicio aplicado a las empresas de Telecomunicaciones Claro, Movistar y Tigo, debido a la cantidad de datos y al dinamismo económico que estas compañías presentan actualmente en Colombia. Para llevar a cabo esta investigación se requirió realizar una revisión exhaustiva de diversas temáticas como minería de texto, análisis de sentimientos, vigilancia empresarial, analítica …