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The Role Of Confirmation In Is Continuance Theory: A Comprehensive Meta-Analysis, John Laugesen Dec 2012

The Role Of Confirmation In Is Continuance Theory: A Comprehensive Meta-Analysis, John Laugesen

Publications and Scholarship

This paper provides a meta-analysis of Information Systems Continuance (ISC) theory, specifically focusing on the relationships that Confirmation has with Satisfaction, Perceived Usefulness and Continuance Intention. A comprehensive literature review for the years 2001 to 2012 revealed 75 ISC studies from 72 papers. The results of this meta-analysis indicate the robustness of ISC theory and model, with large effect sizes for the three key relationships. Moderator analyses indicate larger effect sizes for nonconvenience samples (versus convenience samples) and educational/eLearning Information Systems and personal Information Systems (versus corporate Information Systems). Implications of the results are discussed, along with implications for researchers …


The Impact Of Internet Health Information On Patient Compliance: The Role Of Perceived Information Asymmetry, John Laugesen, Khaled Hassanein, Yufei Yuan Dec 2011

The Impact Of Internet Health Information On Patient Compliance: The Role Of Perceived Information Asymmetry, John Laugesen, Khaled Hassanein, Yufei Yuan

Publications and Scholarship

In recent years, patients have been increasingly seeking and using Internet Health Information (IHI) to become more active in managing their own health in a partnership with their physicians. This trend has both positive and negative effects on the interactions and trust between the patient and physician. This study will examine the impact of patients’ use of IHI on various elements that characterize the interactions between a patient and her/his physician through the lens of Principal-Agent Theory. Specifically information asymmetry between the patient and physician and its relationships with the patient’s trust in and use of IHI, the patient’s trust …