Business Commons^™

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

The Difference In The Social Styles Of Career And Volunteer Fire Chiefs, Jimmy Rumsey

Human Resource Development Theses and Dissertations

The purpose of this study was to determine whether a difference exists in the Social Style of a career fire chief (paid) and a volunteer fire chief. This study evaluated the Social Style of 211 fire chiefs in the State of Texas, to determine whether a difference existed between the Social Style of volunteer fire chiefs and the Social Style of career (paid) fire chiefs. Fire chiefs were surveyed and their Social Style determined by use of Wilson Learning Corporation's Social Style Profile Social Impression Survey. The results were then cross-tabulated with the respondents' status as a career fire chief …

Examining The Influence Of Shared Leadership And Political Skill On The Relationship Between Project Management Complexity And Project Team Effectiveness In Organizations, Cathy Cockrell

Human Resource Development Theses and Dissertations

Organizations are experiencing increasing complexity due to global competition, technological advances, and dynamic political and environmental circumstances. Therefore, organizations are driven to find new ways to stay competitive, including the increased use of project teams and the formulation of new types of project team leadership structures to manage complex and innovative work. The aim of this study was to examine shared leadership and political skill in project teams within the context of project management complexity, and the influence of these factors on project team effectiveness. A quantitative cross-sectional survey design was used as the approach for data collection. A pilot …

The Relationship Between Hope And Self-Directed Learning In The Workplace, Vicki Martin Dieffenderfer

Doctoral Dissertations

This study investigated the relationship between self-directed learning and hope in the workplace. Participants completed two self-directed learning instruments, the Survey of Adult Learning Traits (SALT) (Hogg, 2008) and the Learner Self-directedness in the Workplace Scale (LSWS) (De Bruin & De Bruin, 2011), along with two hope scales, the Hope Trait Scale (Snyder et al., 1991) and the author-generated Workplace Learning Hope Scale. Correlation, ANOVA, and multiple regressions were used to test the relationship and differences between self-directed learning and hope, specifically within the domain of workplace learning. All instruments utilized in this study displayed sound internal consistency reliability. The …

Diversity Programs: Learning And Effectiveness As Viewed Through The Eyes Of The Diverse, S Michelle Cox

Theses & Dissertations

This research examines corporate diversity programs and initiatives from the perspective of the self-described diverse employee because they are intended to be the recipient of the benefits of diversity programs and initiatives. The research question is: In what ways have self-described diverse employees found that the diversity programs in their workplaces helped or hindered others in relating to them in ways that recognize their knowledge, skills, and abilities and allow them to be treated with respect and civility. To obtain information about the research question, a qualitative study using basic interpretive methodology was used which included face to face personal …

The Effects Of Patent Attributes And Patent Litigation On Control Rights, Alliance Formation And Technological Innovation, Yanxin Liu

Theses and Dissertations

My dissertation consisting of three essays focuses on the role of technological innovations in value distribution within R&D alliance, and the impact of patent litigation on R&D alliance formation and technological innovation. Essays one and two are intended to extend signaling theory with transaction cost economics (TCE) and social embeddedness perspective. Essays two and three investigate the consequences of patent litigation on R&D alliance formation and technological search, respectively. Essay one investigates the empirical relationships between patent attributes and allocation of control rights, and the relationships between patent attributes and up-front payment in R&D alliance contracts. Patent attributes of focal …

Development Of Workforce Skills: Student Perceptions Of Mentoring In First Robotics, Katie Joan Veal Wallace

Dissertations

In today’s global economy, new workforce competencies are needed for success at both individual and societal levels. The new workforce skills extend beyond basic reading, writing, and arithmetic to include higher order processes such as critical thinking and problem solving. Technical job opportunities have grown by approximately 17%, yet the United States continues to decline in science, technology, engineering and mathematics (STEM) disciplines. Further, U.S. students earn average or below average test scores when compared to other developed countries. Researchers cite the need to incorporate the learning of workplace skills into secondary education curriculum, and advocates call for new teaching …

A Movement Tool Kit For The Divergent And Convergent Cps Guidelines: Instruction Cards And Activity Floor Mats, Adela Vangelisti

Creativity and Change Leadership Graduate Student Master's Projects

A Movement Tool Kit for the Divergent and Convergent CPS Guidelines:

Instruction Cards and Activity Floor Mats

Movement is as natural to humans as breathing is, and, yet, passivity starts early in schools. We are taught to sit still and in silence for long periods of time. By the time we reach adulthood and enter the workforce, we have almost forgotten our sense of embodiment. This lack of movement is counter-productive, not only to learning but to the development of creativity as well. For this project, I designed a tool to recapture the joy and playfulness of movement. Furthermore, the …

A Study On Employee Turnover In Shanghai’S Fine Dining Restaurants, Yang Liu

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

Transformational Leadership In Nursing: A Pilot Nurse Leader Development Program, Audria G. Denker

Graduate Theses, Dissertations, and Capstones

Current research reveals that staff nurses are routinely placed into front-line leadership roles with little formal preparation. The purpose of this project was the development, implementation, and evaluation of a pilot nurse leader development program for nurse leaders at a small community hospital located in Clarksville, Indiana. This study consisted of a quasi-experimental design, with the intervention consisting of a leadership course delivered to a convenience sample of nurses in managerial positions. Leadership attributes was quantified, both pre/post interventions, through the administration of the Leadership Practices Inventory (LPI), a Likert-scaled survey. The LPI was administered to the nurse leaders, their …

The Teacher Pay For Performance Phenomenon, Deborah Viscardi

Seton Hall University Dissertations and Theses (ETDs)

The purpose of this dissertation research was to explore the link between teacher motivation and performance-based compensation. This topic has been a controversial issue over the last decade across the country. There is a critical need for more research on teacher pay-for- performance systems, especially as it relates to motivation, student achievement, and the profession of teaching. Qualitative in design, the intent of this research study was to make meaning of teachers’ perceptions about the influence of performance-based compensation on the profession and practice of teaching. This study extends the current understanding and adds to the discussion of compensation policy …

The Effects Of Advertised Exclusivity On Consumer Behavior, Danny Clyde Upshaw Jr.

Doctoral Dissertations

Retailers routinely counter price competition by matching or beating competitors' prices. However, in addition to offering price-matching guarantees many retailers are increasingly adopting a differentiation or product assortment strategy of using "advertised retailer exclusive products" (AREPs) that are not directly comparable to competitor offerings. Such goods may offer added utilitarian and hedonic benefits to the consumer. With this tactic, products are advertised and labeled as "exclusive," but the nature of the exclusivity may range no further than an exclusive label to more pronounced differences, such as unique or additional features. However, the effectiveness of such tactics at: (1) decreasing search …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

Research On Professional Training Of Search And Rescue Crew, Kaixian Liu

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

Production Scheduling In Integrated Steel Manufacturing, Wanxi Li

Theses and Dissertations

Steel manufacturing is both energy and capital intensive, and it includes multiple production stages, such as iron-making, steelmaking, and rolling. This dissertation investigates the order schedule coordination problem in a multi-stage manufacturing context. A mixed-integer linear programming model is proposed to generate operational (up to the minute) schedules for the steelmaking and rolling stages simultaneously. The proposed multi-stage scheduling model in integrated steel manufacturing can provide a broader view of the cost impact on the individual stages. It also extends the current order scheduling literature in steel manufacturing from a single-stage focus to the coordinated multi-stage focus. Experiments are introduced …

The Impact Of Managerial Styles And Job Satisfaction On Employee Turnover In The Hospitality Industry, Amanda Ayres

UNLV Theses, Dissertations, Professional Papers, and Capstones

The hospitality industry in Las Vegas is a business that relies heavily on the competences of their employees. Unique to this industry, is the delivery of experiences rather than actual products or tangible goods. Due to the nature of this business, management styles, employee retention and standards of the employees are of the utmost importance to employers (Faldetta, Fasone and Provenzano, 2013). In summary, the stability among employees becomes an essential characteristic of the positive functionality of a hospitality organization. The irony in this is that high, employee turnover rates are common to these corporations. Employee turnover is a component …

Leading Happiness: Leadership And Happiness At Work In Certified B Corporations, A Qualitative Study Of Leaders And Employees To Understand The Influence Of Shared Leadership On Worker Happiness Within Certified Benefit Corporations, Travis Hellstrom

Capstone Collection

The Certified B Corps movement is setting a new standard for businesses, committing to a multiple stakeholder orientation focused on community, environment and the workplace in addition to financial profit. More than 1,000 companies, including well-known companies like Patagonia, Ben & Jerry’s, King Arthur Flour, and Etsy, have joined the ranks of Certified B Corps in over 30 countries.

The B Corps certification is understood to promote a set of organizational practices, which envision improved employee performance and well-being. An important element of that well-being is employee happiness. Previous research has shown that improved business leadership practices can have significant …

The Importance Of Community Resilience: Developing The American Red Cross International Services Department In The New Hampshire Region, Sarah Romac

Capstone Collection

Disaster management and humanitarian aid organizations have had to reevaluate how communities and individuals can better adapt and prepare for future disaster events. One concept organizations are incorporating into their overall framework is strengthening community resilience. Increasing a community’s resilience level increases its ability to cope with the changes that affect it. Creating awareness of the vulnerabilities in an area, addressing these vulnerabilities with preparedness training, disaster risk reduction (DRR), and sustainable changes made over the long-term can develop a community’s adaptive capacity to be more resilient.

For my practicum, I was given the opportunity to be the International Services …

Exploring Generational Differences Between Generation Y And Baby Boomers In Work-Life Balance, Afton Barber

Human Resource Development Theses and Dissertations

With the recent addition of Generation Y to the workforce, workplace dynamics are changing to reflect a labor force which now encompasses the four extant commonly working generations. This study seeks to identify generational differences found between two of the generations in the current workforce, Baby Boomers and Generation Y, by isolating a specific work value, work-life balance, as promoted through managerial practices. Limited research has examined the links among the topics of generational differences, work-life balance, and managerial practices. Therefore, this study will attempt to explore the relationships among the three topics.

Employee Voice And Recipients' Appraisals/Reactions: The Effects Of Speech Style, Voice Type, And Voicer Status, Yongsuhk Jung

Electronic Thesis and Dissertation Repository

The purpose of this research was to investigate the consequences of employee voice (i.e., the expression of information, ideas, or concerns for organizational development), primarily focusing on voice assertiveness (i.e., the extent of voicing individuals’ assertive expressions) and its influences on perceptual appraisals and reactions of voice recipients. Based on a literature review, I proposed a process model that described the influential mechanisms of voice assertiveness. I also defined moderating conditions that may guide the nature of the influence processes, such as voice type (promotive voice vs. prohibitive voice), voicer status (subordinate vs. peer), and recipient core self-evaluations. From two …

Testing The Relationships Among Transformational Factors In A Postsecondary Environment, Gayle B. Wooten

Human Resource Development Theses and Dissertations

The external environment is forcing many higher education institutions into transformational change. However, institutional change remains elusive and little research exists that explains how organizational change has been implemented in higher education. This study employed structural equation modeling to test the transformational factors in the Burke-Litwin Organizational Performance and Change model (1992) in a statewide technical college system. Results suggest the extraordinary influence of the external environment in the host organization permeates the culture and mission and strategy, weakening the role of leadership in the organization. The findings support the need for future research in the unique role of transformational …

Patient Safety Culture And High Reliability Organizations, Jared D. Padgett

Walden Dissertations and Doctoral Studies

A 1999 evaluation of case studies performed by staff from the Institute of Medicine found that between 40,000 and 98,000 patients died from preventable errors, while 43,598 individuals died in car accidents that year. A 2011 report increased that estimate nearly 10 times. Widespread preventable patient harm still occurs despite an increase in healthcare regulations. High-reliability organization theory has contributed to improved safety and may potentially reverse this trend. This explorative single case study explored how the perceptions and experiences of nursing and respiratory staff affected the successful transition of a healthcare organization into a reliability-seeking organization. Fourteen participants from …

Exploring Different Operationalizations Of Employee Engagement And Their Relationships With Workplace Stress And Burnout Among It Professionals In Community Hospitals, Paula E. Anthony-Mcmann

Human Resource Development Theses and Dissertations

This study suggested that the relationships between workplace stress, burnout and employee engagement depend on how the construct of employee engagement is actually measured. The study's hypotheses predicted negative relationships between employee engagement and workplace stress and further predicted that burnout would play a mediating role in those negative relationships. However, it was predicted that even similarly conceptualized measures of employee engagement would expose different relationships with these variables suggesting that the selection of employee engagement measurement instruments is vital both to understanding different aspects of the construct and to its operationalization in practice. Responding to a resurgence in scholarly …

Understanding The Role Of Workplace Relationships In Employee Commitment And Engagement: A Complementary Fit Perspective, Kyle Ehrhardt

Theses and Dissertations

For most of us, work is an inherently social experience. We depend on our relationships to accomplish our work tasks. Emerging theory also suggests that work relationships play a role in meeting our social and developmental needs, and in so doing, affect our attitudes toward our jobs and organizations. Specifically, relational systems theory holds that employees have five different `relational needs,' and are more likely to become committed to their organization and engaged in their work when they are embedded in a set of workplace relationships that meet these needs. According to the theory, employees' experiences of need fulfillment create …

Three Essays On Refining The Challenge And Hindrance Stressors Framework, Mihaela Dimitrova

Theses and Dissertations

Job demands, or stressors, are viewed as "physical, psychological, social, or organizational aspects of the job that require sustained physical and/or psychological effort" (Bakker & Demerouti, 2007) and are traditionally seen as detrimental due to their influence on stress. However, recent advancements suggest that, despite their effect on stress, some demands (i.e., challenge demands) could be instrumental in achieving valued personal and job outcomes, while others (i.e., hindrance demands) would have purely deleterious effects (Cavanaugh, Boswell, Roehling, & Boudreau, 2000). Based on this challenge and hindrance stressors framework, scholars have found differentiated effects of demands in relation to outcomes such …

Three Research Essays On The Effects Of Charity Website Design On Online Donations, Dong-Heon Austin Kwak

Theses and Dissertations

This dissertation, which comprises three essays, examines the effects of charity website characteristics on people's attitudes and online donation behaviors based on the elaboration likelihood model of persuasion (Essay 1), the halo effect (Essay 2), and self-schema, congruity, and visual rhetoric (Essay 3).

Essay 1: The Elaborating Role of Personal Involvement with Charity Giving and Helper's High on the Effects of Website Quality: Multiple Roles of Variables

Although the Elaboration Likelihood Model (ELM) has been utilized for decades, researchers have not leveraged its full capabilities and richness in understanding the multiple roles postulate and employing the central and peripheral routes …

Theory And Practice: A Historical Examination Of The Assumptions And Philosophy Of Human Resource Development, Matthew Wayne Gosney

Graduate Theses and Dissertations

The history of Human Resource Development (HRD) is the history of human organizational growth and development. A review of the history of western civilization, with particular focus on the Industrial Revolution to the modern era, demonstrates a distinct interaction between the predominant philosophy of the time, theory, and practice. A better understanding of seminal events in HRD's history thus provides insight into informing philosophies of HRD and the assumptions upon which current HRD theory and practice rest. Research was conducted to explore this interplay between philosophy, theory, and practice. The research was thematic and historical in nature, including the evaluation …

Identifying Work-Related Factors Leading To Job Burnout: A Review Of E-Commerce Back Office Call Center Employees, Jeffrey V. Vizueta

Ed.D. Dissertations

Call centers have become a vital part of global businesses. Companies in various industries have call centers that employ millions of agents to serve as the primary customer-facing channel. The purpose of this study is to identify the factors leading to employee job burnout in a telecommunications company in order to determine ways to retain valuable employees and to assist them in developing a better work‒life balance. Several survey instruments were utilized to evaluate employees in an e-commerce backoffice call center in the United States. Data analysis provided some expected results in terms of measuring burnout. It also provided some …

Risk Propensity And The Aviator Shortage, Timothy S. Seales

Honors Theses

This is an exploratory research study of the possible similarities in risk propensity between aviators and potential aviators and to determine the feasibility of using focused marketing strategies to increase the number of annually issued pilot certificates. This exploratory research was chosen for its significance in that there is a steady decline in the number of pilot certificates being issued annually (Blair, 2012), and there is also a dramatic increase in the number of airline pilots reaching the mandatory retirement age of 65 (Cary, 2012). The result of these two combined circumstances may cause an acute aviator shortage in the …

Characteristics Of Successful Minority Female Police Supervisors Within A Large Urban Midwest Police Department, Yasmia G. Dunn

Ed.D. Dissertations

This study explored the leadership characteristics of minority female police supervisors, the actual and perceived barriers to their advancement through the ranks, and the strategies and factors that aided their success and career advancement within the police department participating in the study. Statistical data was gathered regarding the status of high-ranking minority women in the agency, administered participant questionnaires and surveys, and conducted individual semi-structured interviews with the participants. Information obtained from the department's online personnel data system aided in identifying study participants within the agency. The study participants met the criteria of being high-ranking minority female supervisors holding the …