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Human Resources Management

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2003

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Full-Text Articles in Business

A Study Of The Efficacy Of Unit Contingency Contracting Training, Jesse A. Kirstein Mar 2003

A Study Of The Efficacy Of Unit Contingency Contracting Training, Jesse A. Kirstein

Theses and Dissertations

This research is a follow-on effort to Capt Pete Lasch's thesis, which examined the Air Force training needs of contingency contracting officers (CCOs). Through this study, Lasch (2002) identified a list of critical training tasks for CCO training. This study investigates how units currently conduct training and to what extent the recommended tasks are being addressed in training. Interviews, surveys, and archival training logs were used to capture data for the study. CCO demographic information and recommendations were collected through these interviews and surveys. Interviews were used as a pre-test and later were combined with the electronic survey responses. Surveys …


Human Resource Slack As An Antecedent To Instilling The Entrepreneurial Mindset Within Department Of Defense Organizations, Jason A. Whittle Mar 2003

Human Resource Slack As An Antecedent To Instilling The Entrepreneurial Mindset Within Department Of Defense Organizations, Jason A. Whittle

Theses and Dissertations

The Department of Defense has been called to transform the way it fights, thinks and operates to more effectively counter the changing threats to the United States. Private organizations have long been faced with a similar need to be flexible to meet the dynamic market which they serve. The Office of Force Transformation has been tasked to facilitate the mandated transformation of the DoD. Based on literature on slack resources, slack may be a necessary tool for proper transformation to a more innovative and effective military.


Deception Detection In A Computer-Mediated Environment: Gender, Trust, And Training Issues, Monica A. Dziubinski Mar 2003

Deception Detection In A Computer-Mediated Environment: Gender, Trust, And Training Issues, Monica A. Dziubinski

Theses and Dissertations

The Department of Defense is increasingly relying on computer-mediated communications to conduct business. This reliance introduces an amplified vulnerability to strategic information manipulation, or deception. This research draws on communication and deception literature to develop a conceptual model proposing relationships between deception detection abilities in a computer-mediated environment, gender, trust, and training. An experiment was conducted with 119 communications personnel to test the proposed hypotheses. No relationship between gender or trust and deception detection accuracy was found. Partial support was found showing that training improves deception detection accuracy. The most significant finding was that individual’s deception detection abilities deteriorate in …


The Effect Of Interactivity And Instructional Exposure On Learning Effectiveness And Knowledge Retention: A Comparative Study Of Two U.S. Air Force Computer-Based Training (Cbt) Courses For Network User Licensing, Matthew J. Imperial Mar 2003

The Effect Of Interactivity And Instructional Exposure On Learning Effectiveness And Knowledge Retention: A Comparative Study Of Two U.S. Air Force Computer-Based Training (Cbt) Courses For Network User Licensing, Matthew J. Imperial

Theses and Dissertations

The United States Air Force (USAF) currently employs the use of computer-based training (CET) across a host of requirements. One such requirement is in the Information Assurance (IA) arena and involves the training/licensing of over one-million computer network end-users. USAF use of CETs has been shown to possess a potential for substantial fiscal savings. However, studies investigating the learning outcomes of learning effectiveness (initial learning) and knowledge retention (sustained learning) associated with USAF CETs are lacking.


An Analysis Of Role Conflict And Role Ambiguity Among Air Force Information Management Professionals, Michele E. Johnson Mar 2003

An Analysis Of Role Conflict And Role Ambiguity Among Air Force Information Management Professionals, Michele E. Johnson

Theses and Dissertations

The role of enlisted Air Force Information Management professionals has been expanded beyond traditional boundaries to include a new area of responsibility called workgroup management. Workgroup management duties include front-line support for the life-cycle management of information, maintenance of desktop computers and networks, development and management of web pages, performance of initial system diagnostics, and management of client workstation configuration and software. Anecdotal evidence suggested the new, broader role of workgroup manager, combined with the fact that the majority of these individuals are assigned to positions in non communications units, may promulgate role conflict and role ambiguity. Role theory literature …


An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May Mar 2003

An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May

Theses and Dissertations

A variety of theories state that communities of practice (CoPs) "evolve" or "mature" through various stages over time. Such theories posit that each stage is characterized by different people, process, and technology attributes/capabilities that ultimately necessitate differing strategies for achieving effectiveness (Gongla and Rizzuto, 2001). A primary goal of AFMC/DRW, AFMC Electronic Learning (eLearning) Knowledge Management Integrated Project Team, and the office of the Air Force Chief Information Officer is to increase CoP participation and effectiveness. This descriptive, cross-sectional research, surveyed all CoP managers of all CoPs "hosted" by AFMC/DRW with a quantitative/qualitative, 86 question, 5-point Likert, survey. This research …


Perceptions Vs Reality: A Longitudinal Experiment In Influence Judgment Performance, Monti L. Knode Mar 2003

Perceptions Vs Reality: A Longitudinal Experiment In Influence Judgment Performance, Monti L. Knode

Theses and Dissertations

Government reliance on computer-mediated information has transformed it from "enabler" to "target" which now demands the detection of manipulated and deceptive measures a primary security objective. As people are not inherently good performers at detecting deceptive communications, this study draws on interpersonal deception theory (Burgoon, 1986) and social cognitive theory (Bandura, 1986) to measure personal perceptions that influence decisions operationalized as the successful detection of a deceptive measure. Department of Defense personnel (N--119) participated in a longitudinal experiment that measured detection performance before and after training and feedback treatments. Self-efficacy and perceived training effectiveness emerged as dominant factors in predicting …


Analysis Of The Theoretical Relationships Between Work Exhaustion, Job Satisfaction, And Turnover Intention Of Air Force Information Systems Managers, Alfred D. Ray Mar 2003

Analysis Of The Theoretical Relationships Between Work Exhaustion, Job Satisfaction, And Turnover Intention Of Air Force Information Systems Managers, Alfred D. Ray

Theses and Dissertations

The use of information technology has increased exponentially over the last two decades (Cohen and Burton, 2001), Accordingly, the ability of organizations to retain their information systems staff has been a critical factor in the effort to achieve strategic goals (Moore, 2002), When IS professionals leave an organization, not only is the number of them available for assignment to projects depleted, the professionals themselves often take specialized skills, tacit knowledge, and understanding of specific business operations and information systems with them (Agarwal and Ferratt, 2002), Chief Executives have become increasingly interested in issues related to the recruitment, development, and retention …


Text Manipulation Judgment Accuracy: An Exploratory Study, Randy S. Wardak Mar 2003

Text Manipulation Judgment Accuracy: An Exploratory Study, Randy S. Wardak

Theses and Dissertations

Deception aims to affect a decision-making process in a way that somehow benefits the deceiver. More knowledge is desired in the area of purely text-based scenarios. Thirty-seven graduate students at the Air Force Institute of Technology participated in an experiment in order to gain an initial understanding of how people determine whether text has been manipulated, and to identify specific areas that may be more closely investigated in future research. Excerpts were drawn from editions of a current-events newsletter that the participants receive on a weekly basis as part of their enrollment in the graduate program. Some of the excerpts …


A Study Of Voluntary Turnover Of Air Force Officers In Critically-Manned Career Fields, Jeffrey H. S. Lin Mar 2003

A Study Of Voluntary Turnover Of Air Force Officers In Critically-Manned Career Fields, Jeffrey H. S. Lin

Theses and Dissertations

Turnover in the Air Force has always been a subject of importance. As the costs associated with losing an individual are high, it would be in the best interest of an organization to understand the main reasons for voluntary turnover in order to facilitate retention. Current research has yielded the Unfolding Model of Voluntary Turnover developed by Lee, Mitchell, Holtom, McDaniel and Hill (1999), which identified 5 different paths people take as they voluntary leave organizations. This research effort tested to see if this model held true for a group of former Air Force officers from career fields experiencing low …


Utility Assessment Of Specificity In Upward Feedback Instruments For Leadership Development, Theresa M. Wardak Mar 2003

Utility Assessment Of Specificity In Upward Feedback Instruments For Leadership Development, Theresa M. Wardak

Theses and Dissertations

Recently, organizations have been modifying performance appraisal systems to collect data from multiple sources to guide the development of supervisors. Upward feedback programs focus on development rather than appraisal by supplementing traditional downward feedback with subordinate feedback. The utility of two upward feedback instruments was assessed in this study; one is a commercially available instrument, the Leadership Practices Inventory (Posner & Kouzes, 1988) and the other is the recently developed, non-proprietary Upward Feedback Instrument (2002). The Upward Feedback Instrument was designed to measure leadership behaviors at a more specific level. It was thought that greater feedback specificity world lead to …


The Effects Of Perceived Overqualification On Job Satisfaction, Organizational Commitment, And Turnover: A Study Of Afit Graduates, Thomas E. Hoskins Mar 2003

The Effects Of Perceived Overqualification On Job Satisfaction, Organizational Commitment, And Turnover: A Study Of Afit Graduates, Thomas E. Hoskins

Theses and Dissertations

The U.S. Air Force provides multiple program to increase the educational skills of its workforce. This study focuses on the Air Force Institute of Technology (AFIT) graduate level, in-residence degree program. The Air Force is making a significant investment in the education of its members. Studies on perceived overqualification, overeducation, and match quality suggest that utilization plays a role in an individual's job satisfaction and organizational commitment. Job satisfaction and organizational commitment levels can be used as predictors of turnover. This research studies the levels of perceived overqualification in AFIT graduates and how it effects their job satisfaction, organizational commitment, …


A Theoretical Framework For Turnover Intention Of Air Force Enlisted Information Systems Personnel, Dan W. Smith Mar 2003

A Theoretical Framework For Turnover Intention Of Air Force Enlisted Information Systems Personnel, Dan W. Smith

Theses and Dissertations

Retention of valuable information systems (IS) personnel has become increasingly more difficult over the past decade, even during the current economic downturn (ITAA, 2002). The United States Air Force (AF) also suffers from declining retention of its enlisted IS workforce. This research studies the job satisfaction-to-turnover intention relationship of AF IS workers through extensions to the Mobley et al. (1979) turnover model by assessing the effects of work exhaustion (Moore, 2000), interrole conflict (Hom & Kinicki, 2001), and perceived cohesion (Bollen & Hoyle, 1990) to determine if those with high work exhaustion, high interrole conflict, and low perceived cohesion report …


The Relation Of Instrumental And Symbolic Attributes To A Company's Attractiveness As An Employer, Filip Lievens, Scott Highhouse Mar 2003

The Relation Of Instrumental And Symbolic Attributes To A Company's Attractiveness As An Employer, Filip Lievens, Scott Highhouse

Research Collection Lee Kong Chian School Of Business

This study adds a new marketing-based angle to the study of the attractiveness of organizations in the early stages of the recruitment process. Drawing on the instrumental-symbolic framework from the marketing literature, we expected that the meanings (in terms of inferred traits) that prospective applicants associate with employing organizations would play an important role in applicants' attractiveness to these organizations. Two groups of prospective applicants (275 final-year students and 124 bank employees) were drawn from the applicant population targeted by the bank industry. These applicants were asked to rate a randomly assigned bank in terms of job/organizational factors and to …


A Practical Procedure To Estimate The Quality And The Adverse Impact Of Single-Stage Selection Decisions, Wilfried De Corte, Filip Lievens Mar 2003

A Practical Procedure To Estimate The Quality And The Adverse Impact Of Single-Stage Selection Decisions, Wilfried De Corte, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The quandary posed by the conflicting goals of valid selection and a diverse workforce is one of the most perplexing problems facing the practice of personnel selection today. To help address the issue, the article presents a comprehensive method and a related computer program to estimate the expected adverse impact and the expected quality of the majority, the minority and the total selected work force. Compared to previous related procedures, the present method is much more general as it can address situations with both multiple predictor and multiple criterion dimensions. In addition, the expected effects can be computed given the …


Class Distinctions For The Global Economy, Aaron W. Hughey Feb 2003

Class Distinctions For The Global Economy, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.


What Hrd Curriculum Is Being Taught Within Hr Programs In U.S. Business Schools, Susan R. Madsen, Anita L. Musto, Tyler S. Hall Feb 2003

What Hrd Curriculum Is Being Taught Within Hr Programs In U.S. Business Schools, Susan R. Madsen, Anita L. Musto, Tyler S. Hall

Susan R. Madsen

The number of academic human resource development (HRD) programs has substantially increased over the past 15 years (Kuchinke, 2001). This growth has been attributed to the increased demands for HRD-related employee skills, expertise, and performance in today’s dynamic workplace and economic environment. Kuchinke found that the large majority of HRD programs are located in colleges and schools of education. However, as we strive to describe and measure the influence and growth of HRD in academic settings, it is important to consider the HRD curriculum taught within other schools, departments, degrees, programs, and specializations. One such area of HRD influence and …


Job Esteem: Definition And Instrument Development, Douglas G. Miller, Susan R. Madsen Feb 2003

Job Esteem: Definition And Instrument Development, Douglas G. Miller, Susan R. Madsen

Susan R. Madsen

The purpose of this study was to introduce a new construct that would assist in understanding employee attitudes and behaviors in hospitality sector jobs. The research introduces job-esteem and justifies it as a unique construct worthy of further study. Job-esteem is defined as the level of respect and dignity an individual believes is associated with his/her job. An instrument is developed to assist in measuring the level of job-esteem found in hospitality employees. The instrument is then administered to 75 employees of a large hotel chain in Hawaii. Tests show the instrument meets reliability standards.


Employer And Employee Rights And Responsibilities In A Networked Office, Ronald Tidd, Nancy Graber Pigeon Jan 2003

Employer And Employee Rights And Responsibilities In A Networked Office, Ronald Tidd, Nancy Graber Pigeon

All Faculty Scholarship for the College of Business

Internet-connectivity is having a profound impact on the workplace. Employees use it to access data and information from global sources, communicate with others instantaneously regardless of physical proximity, work anytime, anywhere, so long as they have a digital device connected to the Internet. Alternatively, the technology can be used to subject coworkers to objectionable material, violate workers' privacy, and convey the appearance of working when actually abusing Internet resources. This article discusses the existing laws regarding employee usage of an employer's Internet resources and employer monitoring of that usage. Thus, it provides a foundation for understanding a body of law …


An Investigation Of Leader-Member Exchange, Organizational Justice And Performance, Terri A. Scandura Phd, Manuel J. Tejeda Jan 2003

An Investigation Of Leader-Member Exchange, Organizational Justice And Performance, Terri A. Scandura Phd, Manuel J. Tejeda

Management Faculty Articles and Papers

Recently, the concept of organizational justice has been employed to re-examine the Leader-member exchange (LMX) literature. LMX, and three forms of justice (distributive, procedural and interactional) examined using a sample of N = 275 leader-member dyads. Results indicated procedural justice moderates the relationship between LMX and performance.


Moral Imagination And The Future Of Sweatshops, Laura Hartman, Denis Arnold Jan 2003

Moral Imagination And The Future Of Sweatshops, Laura Hartman, Denis Arnold

Laura Hartman

Disputes concerning global labor practices are at the core of contemporary debates regarding globalization. In this essay we explore two multinational corporations’ global labor programs in an effort to illustrate the positive impact of moral imagination at the individual, organizational, and systems levels on the “sweatshop” problem. The intent is to identify the factors that have allowed particular multinational corporations (MNCs) to respect at least some of the basic rights of workers and thereby exhibit positive deviancy from historical norms in the apparel and footwear manufacturing industry. The labor initiatives discussed in this paper were trailblazing at their inception. However, …


Social Skill As Moderator Of The Conscientiousness-Performance Relationship: Convergent Results Across Four Studies Jan 2003

Social Skill As Moderator Of The Conscientiousness-Performance Relationship: Convergent Results Across Four Studies

L. A. Witt

No abstract provided.


The Impact Of Leader-Member Exchange On Communication Type, Frequency, And Performance Ratings Jan 2003

The Impact Of Leader-Member Exchange On Communication Type, Frequency, And Performance Ratings

L. A. Witt

No abstract provided.


The Benefits, Challenges, And Implications Of Teleworking: A Literature Review, Susan R. Madsen Jan 2003

The Benefits, Challenges, And Implications Of Teleworking: A Literature Review, Susan R. Madsen

Susan R. Madsen

Flexible work arrangements are becoming more important to entrepreneurs today. However, effective new business owners are taking more time to consider the pros and cons of these arrangements. The purpose of this review is to explore the literature related to telework and its benefits, challenges, and implications for individuals, work groups, and organizations. It investigates the possible implications of telework to management theory and practice. It lists a number of theories/models and discusses concerns about the lack of researched theoretical frameworks. Finally, after the benefits and challenges are reviewed, recommendations and contributions are presented.


An Evaluation Of The Transtheoretical Model Of Individual Change And Its Implications For Human Resource Development, Susan R. Madsen Jan 2003

An Evaluation Of The Transtheoretical Model Of Individual Change And Its Implications For Human Resource Development, Susan R. Madsen

Susan R. Madsen

Change is the basis for improving and expanding individual, group, and organizational effectiveness, performance, and learning. However, HRD has utilized and developed few empirically validated individual change models or theories. Because HRD is a multidisciplinary in nature, it is important for researchers and practitioners to consider what models or theories others have to offer. One influential model from the health and medical field that has promising utility in HRD is the Transtheoretical Model (TTM) of individual change. The purpose of this article is to introduce this model and explore its application to HRD. This article uses Dubin’s criteria for theory-building …


Work And Family Conflict: A Review Of The Theory And Literature, Susan R. Madsen Jan 2003

Work And Family Conflict: A Review Of The Theory And Literature, Susan R. Madsen

Susan R. Madsen

Work and family issues and challenges have substantially changed during the past few decades. One specific concern is related to the continuous rise in reported work-family conflict. The purpose of this review is to explore the literature related to work and family conflict and its possible implications to human resource management theory and practice. It defines work-family conflict and discusses its relevance to human resource practitioners and researchers. It presents four existing theoretical frameworks and reviews the literature related to antecedents/determinants and possible outcomes of work-family conflict. Finally, it provides recommendations and contributions to management and human resource professionals.


Viewing Corporate Wellness Programs As Systems, Susan R. Madsen Jan 2003

Viewing Corporate Wellness Programs As Systems, Susan R. Madsen

Susan R. Madsen

Although interest in corporate wellness continues to increase in workplaces in various countries, many businesses still consider employee wellness as unrelated to the organization and its functions. Some continue to view wellness as having little or no financial impact on an organization and, therefore, not part of the overall organizational system. This paper argues that wellness programming should be analyzed as both a freestanding system and also a subsystem of the overall business. By viewing it through the general systems theoretical lens, the wellness system can find its place and be ultimately seen as integral within the overall organizational system.


Human Resources' Role In Successful Mergers And Acquisitions, Vanessa Loecke Jan 2003

Human Resources' Role In Successful Mergers And Acquisitions, Vanessa Loecke

Presidential Scholars Theses (1990 – 2006)

In comparing the success of AOL Time Warner's merger and Hewlett-Packard Compaq's merger, it's easy to see who came out the winner. In comparing their merger strategies, including their focus on HR issues, it's also easy to see why mergers and acquisitions need to be analyzed well in advance and include due diligence, including cultural due diligence, integration planning, and analysis of HR issues, including communication and employee retention. If more companies who are considering merging with or acquiring another company would put as much time as they do money into the merger, and analyze some of the key people-related …


The Development Of A Human Resource Curriculum For Institutions Experiencing Rapid Growth, Susan R. Madsen, Anita L. Musto, Tyler S. Hall Jan 2003

The Development Of A Human Resource Curriculum For Institutions Experiencing Rapid Growth, Susan R. Madsen, Anita L. Musto, Tyler S. Hall

Susan R. Madsen

A key challenge with the growth and expansion of institutions of higher education is in the development of degree programs and emphases. It is imperative that new programs and emphases be designed to reflect current research findings and job market needs and competencies. Curricula at some institutions have been formed through the opinions of local experts instead of through valid and rigorous research projects. In 2002 Utah Valley State College (UVSC) ranked eighth in the nation for student growth and institutional expansion when compared with other four-year public institutions (Stewart, 2002). Although this is exciting and exhilarating in many ways, …


Issues And Challenges Of Corporate Change Initiatives In Singapore's Small Business Sector, Thomas Menkhoff, Benjamin Loh, Lena Kay Jan 2003

Issues And Challenges Of Corporate Change Initiatives In Singapore's Small Business Sector, Thomas Menkhoff, Benjamin Loh, Lena Kay

Research Collection Lee Kong Chian School Of Business

No abstract provided.