Business Commons^™

Pre-Mentoring Training On Financial Literacy For Small Business Owners, Marwa Abduljawad

Instructional Design Capstones Collection

Small business owners are continuously faced with challenges to grow their business. These challenges are not only related to market conditions, some of them are associated with the business owner's lack of knowledge or skills; thus, many of them seek mentoring opportunities. This project explores the knowledge gap between the mentor and mentee, with a focus on financial literacy and how it impacts mentoring outcomes. A needs assessment was done to assess this performance problem through interviewing project SME’s, surveying stakeholders, and literature review. Based on the findings, a self-paced micro eLearning was proposed with an instructional goal of the …

Sustainable Pathways For Successful Small Businesses In Chelsea, Massachusetts, Fabián Torres-Ardila, Lorna Rivera, Carolina Rojas-Pion, Daniela Bravo, Henry Chavez

Gastón Institute Publications

This report focuses on the critical role that small business owners and entrepreneurs play in the socioeconomic development of a predominantly Latino community like Chelsea, Massachusetts.

This report compiles the key findings and recommendations that resulted from conducting a qualitative study with small business owners and other individuals who play important roles in advocating for and supporting this community. Assuming an asset-based approach rather than a deficit-based one (Green & Haines, 2011), our study focuses on the skills and knowledge of small business owners and identifies a myriad of possibilities for City administrators to build upon existing practices and behaviors …

The Ambivalent Effect Of Complexity On Firm Performance: A Study In The Global Service Provider Industry, Marcus M. Larsen, Stephan Manning, Torben Pedersen

Management and Marketing Faculty Publication Series

Prior literature is ambivalent about whether organizational complexity has positive or negative effects on firm performance. Using rich data on global service providers, we explore this ambivalence by disentangling performance consequences of different types of organizational complexity. We show that complexity arising from the coordination of different services and operations negatively influences profit margins through increased coordination costs, whereas complexity coming from the sophistication of particular services may positively influence margins through informational advantages. We also investigate the moderating effects of process commoditization and client-specific investments. Our findings point to critical performance dilemmas facing global service providers in a highly …

Gender Inclusion Activities In Entrepreneurship Ecosystems: The Case Of St. Louis, Mo And Boston, Ma, Banu Ozkazanc-Pan, Karren Knowlton, Susan Clark Muntean

Management and Marketing Faculty Publication Series

Women-owned businesses have an economic impact of nearly $3 trillion in the U.S. Despite the tremendous opportunity for economic growth they present, women entrepreneurs lag behind their male counterparts in terms of number of start-ups and scaling of businesses. To understand how and why this may be taking shape, we focus on the role of entrepreneur support organizations (ESOs) or those organizations that act as intermediaries between the resources of a local ecosystem and entrepreneurs. All organizations that have as their proverbial mission to serve, support or partner with entrepreneurs can be categorized as ESOs. Given their role as decision …

The Strategic Potential Of Community-Based Hybrid Models: The Case Of Global Business Services In Africa, Stephan Manning, Chacko G. Kannothra, Nichole K. Wissman-Weber

Management and Marketing Faculty Publication Series

As a latecomer economy, Africa faces persistent difficulties with catching up in global markets. This study examines the strategic potential of community-based hybrid models, which balance market profitability with social impact in local communities. Focusing on the global business services industry in Kenya and South Africa, and the practice of ‘impact sourcing’ – hiring and training of disadvantaged staff servicing business clients – we find that while regular providers struggle to compete with global peers, hybrid model adopters manage to access underutilized labor pools through community organizations, and target less competitive niche client markets. We further identify key industry, institutional …

How Hybrids Manage Growth And Social-Business Tensions In Global Supply Chains: The Case Of Impact Sourcing, Chacko G. Kannothra, Stephan Manning, Nardia Haigh

Management and Marketing Faculty Publication Series

This study contributes to the growing interest in how hybrid organizations manage paradoxical social—business tensions. Our empirical case is ‘impact sourcing’ – hybrids in global supply chains that hire staff from disadvantaged communities to provide services to business clients. We identify two major growth orientations - ‘community-focused’ and ‘client-focused’ growth - their inherent tensions and ways that hybrids manage them. The former favors slow growth and manages tensions through highly-integrated client and community relations; the latter promotes faster growth and manages client and community relations separately. Both growth orientations address social-business tensions in particular ways, but also create latent constraints …

Convincing The Crowd: Entrepreneurial Storytelling In Crowdfunding Campaigns, Stephan Manning, Thomas A. Bejarano

Management and Marketing Faculty Publication Series

This study examines the structure of entrepreneurial stories in pursuit of mobilizing resources from crowds. Based on a comparative analysis of Kickstarter crowdfunding campaigns, we examine in particular how, across different project types, project histories and potential futures are framed and interlinked in narratives to appeal to funders. We find that projects are narrated in different styles – as ‘ongoing journeys’ or ‘results-in-progress’ – to convey project value. The former style narrates projects as longer-term endeavors powered by creative initial ideas and a bold vision, inviting audiences to ‘join the journey’; the latter narrates projects more narrowly as a progression …

Benchmarking, Brokering, And Branding: Resources For Success Across Sectors, Maureen Scully, Lisa Deangelis, Katie Bates

Emerging Leaders Program Team Projects

The fellows in the Center for Collaborative Leadership's Emerging Leaders Program practice collaborative leadership skills by working together in peer-led teams on projects that involve multiple stakeholders and have a civic impact. The theme that emerged for the 2016 projects was Benchmarking, Brokering, and Branding: Resources for Success Across Sectors - recognizing that the fellows' social capital and ability to step back and take a wide comparative view provided new resources for their partners.

Massachusetts Small Business Development Center Network: Boston Regional Office And Minority Business Center, Massachusetts Small Business Development Center Network, Boston Regional Office & Minority Business Center

Office of Community Partnerships Posters

Hosted by the College of Management, we are part of a statewide business assistance program providing FREE one-on-one counsel to entrepreneurs, seeking help with business growth, financing, loan assistance, strategic marketing and operational analysis. Our services are available to the public and members of the University of Massachusetts Boston community, including students, faculty, and staff. We also offer workshops on a variety of topics targeted to the needs of small business.

Engaging And Expanding Communities: Widening The Circle Of Stakeholders, Lisa Deangelis, Maureen A. Scully, Andrea Wight

Emerging Leaders Program Team Projects

The 32 fellows in the 2013 Emerging Leaders Program (ELP) worked with community partners to investigate the theme, “Engaging and Expanding Communities".

They worked with six community partners, and identified ways to help them expand beyond their core stakeholders to a wider circle of stakeholders and broader potential impact. The fellows gave their time and professional skills to understand how to reach new business partners, new participants, new advisors, and new donors. They conducted surveys, interviews, and focus groups; explored social media options; examined best practices; and considered ways to tell powerful stories about the vitally important work of the …

Massachusetts Small Business Development Center Network: Boston Regional Office And Minority Business Center, Massachusetts Small Business Development Center, University Of Massachusetts Boston

Office of Community Partnerships Posters

Hosted by the College of Management, we are part of a statewide business assistance program providing FREE one-on-one counsel to entrepreneurs, seeking help with business growth, financing, loan assistance, strategic marketing and operational analysis. Our services are available to the public and members of the University of Massachusetts Boston community, including students, faculty, and staff. We also offer workshops and training programs on a variety of topics targeted to the needs of small business.

Our network structure enables us to offer three integrated product lines: Business Advisory Services, Government Contracting, and International Trade Assistance. Services are delivered through a statewide …

Massachusetts Small Business Development Center Network: Boston Regional Office And Minority Business Center, Mark Allio, Massachusetts Small Business Development Center Network, University Of Massachusetts Boston

Office of Community Partnerships Posters

Hosted by the College of Management, we are part of a statewide business assistance program providing free one-on-one counsel to entrepreneurs and seeking help with business growth and strategy, financing and loan assistance, and strategic, marketing and operational analysis. Our services are available to the public and members of the UMB community, including student, faculty, and staff. We also offer workshops and training programs on a variety of topics targeted to the needs of small business.

Adult Children Of Immigrant Entrepreneurs: Memories And Influences, Nga-Wing Anjela Wong, Paul Watanabe, Michael Liu

Institute for Asian American Studies Publications

Probing the changing makeup of American college campuses, Adult Children of Immigrant Entrepreneurs: Memories and Influences offers unparalleled insight into the journeys of today’s graduate students born to immigrant entrepreneur parents.

Through interviews with 40 graduate students attending Massachusetts colleges from across the country, Adult Children of Immigrant Entrepreneurs unearths the unique challenges, skills and propensities engendered by growing up in a household where at least one parent ran a business. It also reveals that the students feel a deep-seated desire to give back to the immigrant communities into which they were born and which helped to mold their identities.

Emerging Leaders Program Team Projects In Collaboration With Boston World Partnerships: 2009 Agenda/Executive Report, Patricia Neilson

Emerging Leaders Program Team Projects

Eight teams of Fellows from the Emerging Leaders Program (ELP) provided their input and ideas to the newly launched Boston World Partnerships (BWP), from February through July 2009. Last year, our 2008 Fellows learned about the new thinking in corporate social responsibility: get professionals involved by having them contribute their skills to non-profit organizations. Our 2009 Fellows contributed their skills as “thinking partners” with BWP – in the areas of strategic planning, market outreach, competitive analysis, and information technology. The Fellows met regularly with Dave McLaughlin, Yoon Lee, and Eric Schoenfeld from Boston World Partnerships.

Latino Business Owners In East Boston, Ramon Borges-Mendez, Brandynn Holgate, Carlos Maynard, Robin Reale, Jennifer Shea

Gastón Institute Publications

The main objective of this research was to investigative the contribution of Latino immigrant business owners (or entrepreneurs) in East Boston. Twelve Latino business owners in East Boston were interviewed and supplementary interviews with public officials and other key informants served to further document the contribution of Latino entrepreneurs. The main finding of the report is that Latino business owners have made, and continue, to make extremely important contributions to East Boston’s economy and neighborhoods.

Immigrant Entrepreneurs And Neighborhood Revitalization: Studies Of The Allston Village, East Boston And Fields Corner Neighborhoods In Boston, Ramon Borges-Mendez, Michael Liu, Paul Watanabe

Institute for Asian American Studies Publications

Although somewhat later than other major urban areas, Boston has been experiencing fundamental demographic changes. The 2000 Census reported that for the first time non-Hispanic whites constitute a minority of the city’s population. Subsequent Census estimates confirm an even stronger trend toward a rapidly diversifying population.

Immigration has been a major factor in this growth and diversification. A recent report shows that over the last 15 years more than 22,000 new immigrants have annually settled in Massachusetts. The foreign-born as a percentage of the population has grown from 9.4 percent in 1980 to 14.3 percent in 2004.

Massachusetts Marine Trades Workforce Assessment 2005, Dan Hellin

Urban Harbors Institute Publications

In 2005, a partnership between the South Coastal Workforce Investment Board, the Massachusetts Marine Trades Association, Massasoit Community College and the Urban Harbors Institute (UHI) of the University of Massachusetts Boston, developed and distributed a survey focused on the status, needs and future challenges faced by marine businesses in the South Coastal region of Massachusetts. The Urban Harbors Institute analyzed the responses and prepared this report to present the results.

The overall aims of the 2005 Marine Trades Workforce Assessment Survey were: to determine the extent of the marine industry’s labor needs in the South Coastal region of Massachusetts; to …