Business Commons^™

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Dr. Brandi R. Muñoz

Tapestry: Journal of Diversity, Equity, Inclusion, and Belonging in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

A Review Of The Business Capstone: Working With An Education Program, Hanna Tran

University Honors Theses

This review thesis walks through the business capstone process which is a hands-on experience with a local business client. The business client, Company A, is an arts and education program that has reached out to the School of Business's capstone class to help them improve their reach to potential customers and find alternative funding other than student tuition and donations. To achieve these goals, our group conducted several analyses and thorough research combined with our existing business education. Our findings and final recommendations are shown in presentations and a final report that the business client can utilize for their future …

Weakness Is The New Strength: How Vulnerability Makes Leaders Stronger, Scott Dick

Transform

Weakness is the new strength: How vulnerability makes leaders stronger is the result from the meta-analysis of five phenomenological studies designed to generate a theory that explains how exemplar leaders from five different fields used “soft-skills” and four domains of behavior to create mutual shared knowledge, resolve conflict and transform relationships to produce breakthrough results. The four domains of behavior are communication, collaboration, ethics, and emotional intelligence. The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. The …

Building Strength Through Collaboration: What Faith Community Nurses Need To Know, Marcia A. Potter

International Journal of Faith Community Nursing

This article is a practical guide and viewpoint narrative that offers definitions, justifications for, process steps, and a how-to checklist for Faith Community Nurses considering collaboration between multiple agencies outside of their own. The author offers simple guidelines and how-to advice on securing success, avoiding risks, and preventing costly misunderstandings between cooperating agencies when combining resources.

Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug

Journal of Business & Entrepreneurship

This article summarizes a research study done from April 2020 until April 2021 to examine the challenges, response, and tactics, of entrepreneurs in rural southern Virginia. In particular, the research goes into depth of how the COVID-19 pandemic effected operations, how entrepreneurs responded, and what measures they took to stay viable. Finally, the article proposes a framework for rapid response in the case of future pandemics, natural disasters, or economic events that cause similar disruptions.

Exploring Commons Governance, Nonprofit Commons Governance, And Convening Leadership In Nonprofit Organizations To Solve Complex Societal And Global Issues: A Qualitative Study, Patricia A. Clary

PhD in Organizational Leadership

Nonprofit organizations that operate independently without knowledge of effective governance principles and convening leadership through collective-action collaboration have less shared resources and philanthropic value to fulfill their organization’s mission. Moreover, the COVID-19 pandemic accentuated awareness of the need for nonprofit organizations and voluntary action associations to collaborate, leading to increased shared resources and philanthropic value through governance and convening leadership. The purpose of this study was to examine four design principles of commons governance (Ostrom, 1990), five nonprofit commons governance principles and assumptions (Lohmann, 1992), and five convening leadership dimensions (Clary, 2021) to understand how governance and convening leadership contribute …

The Is Social Continuance Model: Using Conversational Agents To Support Co-Creation, Naif Alawi

USF Tampa Graduate Theses and Dissertations

With the rise of Agentic IS Artifact and the increasing integration of this technology within organizations, our understanding of the impact of this technology on individuals remains limited. Although IS use literature provides important guidance for organization to increase employees’ willingness to work with new technology implementations, the utilitarian view of prior IS use limits its application in light of the new evolving social interaction between humans and Agentic IS Artifacts. To that end, we contribute to the IS use literature by implementing a social view to understand the impact of Agentic IS Artifacts on an individual’s perception and behavior. …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Collaboration And Opportunism In Megaproject Alliance Contracts: The Interplay Between Governance, Trust And Culture, Peter Galvin, Stephane Tywoniak, Janet Sutherland

Research outputs 2014 to 2021

Alliance contracts have been introduced in megaprojects to improve the alignment of objectives, risk and reward between client and contractor. However, the relational norms of alliances are not sufficient on their own to eliminate opportunistic behaviors. This study shows that, investing in mechanisms supportive of governance, culture, and trust provides a platform upon which firms may foster collaboration and limit self-interest oriented behavior amongst alliance partners. Our qualitative case study of a major project-based organization reveals the impact of these mechanisms, and more pointedly, how they interact and often reinforce each other. Governance, culture and trust are interlinked and complementary, …

The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn

Graduate Theses and Dissertations

Two of the largest challenges public organizations face in motivating their workforces are the aging workforce and the strong union influence (Lavigna, 2014). On June 27, 2018, the United States Supreme Court ruled in Janus vs. AFSCME to abolish agency fees, and gave public service employees in bargaining units the right to choose whether they want to pay union dues or pay no fees at all.

In examining the unique motivational factors of employees in the public sector, Perry and Wise (1990) developed a theory called Public Service Motivation (PSM). Later, Perry (1996) developed a survey instrument which despite criticism, …

Expanding Educational Potential Through Multisector Partnership, Maija Thiel

Ed.D. Dissertations in Practice

This study examined efforts to establish and sustain collaborative educational partnerships across multiple sectors to support the resolution of complex community challenges related to skilled workforce gaps. Much attention has been placed on the politics, structures, and outcomes of such efforts, but there has been a lack of information on the relationships involved—especially within local contexts. This comparative case study of contrasting models of collaborative efforts within two communities focused on how each partnership was established and sustained, how they increased access to skilled careers, and how they were influenced by relational interdependence. This paper provides a narrative and thematic …

Collaboration: How Leaders Avoid The Traps, Create Unity, And Reap Big Results, Ryan Stenquist

Marriott Student Review

From the federal government to long-standing investment banks to small startups, every organization needs sensible and effective collaboration. Morten Hansen’s book, published by the Harvard Business Review Press, offers great frameworks for understanding what disciplined collaboration looks like and how our organizations are performing now.

Crm And Executive Decision-Making, Harriette Bettis-Outland, Keith Tudor, Muhammad Bilal

Atlantic Marketing Association Proceedings

No abstract provided.

Collaboration And The Emerging Craft Brewing Industry: An Exploratory Study, Alonso Duarte, Nevil Alexander, Seamus O'Brien

Research outputs 2014 to 2021

In adopting various elements associated with the theory of collaboration, this exploratory study investigates collaboration in the context of predominantly micro- and small craft breweries. The findings revealed that collaboration within other brewers helped increase product quality, gain basic knowledge of new recipes, and enhance strategic knowledge about the industry. The applicability of the elements related to the theory of collaboration was confirmed. For instance, the element of stakeholders of a problem domain was aligned with the notion that craft brewery operators’ actions, including collaboration, can have significant impacts on the problem domain that brought them together

Industrial Voluntary Consensus Standards – A Process Under Threat, Joel Blumenthal

Walden Dissertations and Doctoral Studies

The world relies heavily on industrial voluntary consensus standards to serve public interests through the development of uniform and harmonized social and economic procedures. The research problem focused on generating suggestions for improving collaborative practices between U.S.-based accredited and unaccredited standards development organizations that create voluntary consensus standards. The research centered on assessing the level of consensus among experts regarding what actions may be conducive to improving collaborative practices through the lenses of stakeholder and institutional theory. This modified 3-round qualitative Delphi study began with open-ended questions in Round 1 and progressed towards consensus in Rounds 2 and 3 using …

Value Co-Creation Propositions: A Self-Determination Theory Of Customer Acceptance, Trust And Wellbeing, Lenna V. Shulga

UNLV Theses, Dissertations, Professional Papers, and Capstones

With the emergence of shared business models, hospitality and tourism consumers are faced with the decision to accept value propositions from various service providers, including traditional, collaborative and shared. Grounded in service-dominant logic, theory of acceptance, theory of value, self-determination theory and generational theory, this dissertation examines why consumers accept value propositions from service providers and what drives customers to collaborate with front-line employees. The research uses three studies that utilized a destination resort context with a mixed factorial equal cells experimental design. Study 1 utilized a 3 (generations) x 3 (business models) x 4 (value propositions) factorial between-within subjects …

Pre-Certification Interprofessional Education: Ideal Vs. Reality Patient Safety Curriculum, Edward E. Ward

Doctor of Business Administration (DBA)

Watershed events at the turn of the millennium brought international attention to profound breaches in patient safety due to medical error, prompting an outcry for a collaborative focus on medical education to eliminate similar future events. Researchers suggested almost two decades ago that exposure to teachings on medical error prevention and patient safety should happen early in student training, not merely in post-certification coursework. Nevertheless, medical errors continue to increase. This study investigates the priority given to error prevention and patient safety in current interprofessional education (IPE) curricula of pre-certified learners. This qualitative investigation was sequential in two phases. Phase …

Collaborative Leadership In Action, Maureen Scully, Katie Bates

Emerging Leaders Program Team Projects

The 46 fellows in the 2017 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

Collaborative Strategies Used To Reduce Billing Administrative Cost, Stella Fayomi-Olaleye

Walden Dissertations and Doctoral Studies

Billing inefficiencies represent 80% of wasteful healthcare administrative costs that are projected to reach $45 billion by 2018. Potentially, a reduced billing administrative cost is estimated to yield an annual savings of $60 billion that could fund other societal needs such as jobs, wage increases, and education. Through the conceptual framework of iceberg change management model, this single case study explored collaborative strategies 3 healthcare billing managers in Dallas, Texas successfully used to reduce billing administrative costs. Data were collected through semistructured interviews and the review of company documents. Using Yin's procedure of examining, comparing, categorizing, and coding data, the …

How Does Organizational Culture Impact Rn Engagement, Veronica Anntionette Ruffin-Ellis

Walden Dissertations and Doctoral Studies

Lack of RN engagement in the acute care setting can result in poor staffing, nursing shortages, increased stress levels for nurses and decreased morale. When nurses are not engaged in their work setting, quality of care suffers. A wide range of literature focuses on the importance of RN engagement; however, few health care organizations have taken the initiative to implement programs that foster RN engagement, demonstrating a gap in practice. This study examined the relationship between the levels of RN engagement and their perceptions of their organizational culture. Kolcaba's humanistic approach to meeting the needs of RN staff was used …

The Rise Of Project Network Organizations: Building Core Teams And Flexible Partner Pools For Interorganizational Projects, Stephan Manning

Management and Marketing Faculty Publication Series

This study shifts attention from project-based firms (PBFs) to project network organizations (PNOs) as increasingly important interorganizational contexts of project collaboration. As a result of organizational specialization, PNOs have emerged as generic organizational forms combining the coordination capacity of PBFs with the resource richness of networks. PNOs connect legally independent, yet often operationally interdependent individuals and organizations in strategically coordinated sets of core project teams and flexible partner pools that sustain beyond singular projects. Based on an empirical review of PNOs in film, event organizing, construction, complex product and system development, research, open innovation and international development, core features, antecedents …

Cross-Sector Collaboration: Results Through Understanding And Application, Dane Jessen

Global Honors Theses

Cross­-sector collaboration is an underutilized source of competitive advantage in the modern economy. Though it is a complex and dynamic system, collaboration can be rendered more manageable through an organized framework. In this paper, a literature review was conducted to survey the research landscape, searching particularly for productive models that may be practically used in forming and maintaining successful cross-­sector collaborations. The literature suggests that aspects of collaborative relationships can be categorized for use in analysis and practical navigation. The thought that collaborative relationships have commonalities in form and behavior is corroborated amongst the literature, allowing for some amount of …

The Lego System Makes Co-Creation Painless For The Lego Group, Seth A. Peacock

Undergraduate Research Posters

Co-creation is using consumers to help innovate with a product. While the methodology of co-creation has been extensively researched, different products’ relative suitability to co-creation is rarely examined. This research examines the LEGO Group’s co-creation efforts including LEGO Ideas, LEGO Factory, LEGO Mindstorms NXT, and LEGO Architecture. These programs’ reliance on LEGO’s versatility, modularity, adult fan community, and fan LEGO building expertise are evaluated and compared to other firm’s co-creation efforts. The adult LEGO community’s custom LEGO creations, including fan-designed and fan-sold sets, commissioned sculptures, and LEGO robotics development all constitute consumer innovation independent of the firm; the LEGO Group …

Strategic Onboarding Of Online Doctoral Students: Creating A Pathway To Academic Persistence, Barbara Holmes, Kent Willis, Ericka Woods

Education Doctorate Faculty Works

An onboarding strategy can help online universities improve new doctoral student productivity, engagement, and retention. A prescribed plan is vital to ensure the onboarding process is aligned, and clear designed support is provided for students. Recent literature justifies strategic onboarding includes acquiring the necessary knowledge, skills and behaviors to become successful members of an organization (Beaver and Erdogan, 2011). Similarly, doctoral students may benefit from clearly designed rules, protocols, and practices exclusive to the online doctoral experience. This study presents the process of strategic onboarding strategies for that will provide a smart start for online doctoral students.

Citation:

Strategic Onboarding …

Predictors For Florida Nurse Practitioners' Characterization Of Organizational Climate, Eric F. Haupt

Walden Dissertations and Doctoral Studies

Healthcare managers are failing to meet the increasing demand for services while experiencing a growing shortage of healthcare workers. The restrictive scope of practice regulations and organizational barriers have a negative effect on the number and growth of nurse practitioners available to meet the required demand. Researchers have focused on the organizational climate of the nursing profession in general, yet there is an absence of research regarding the perceptions of the advanced registered nurse practitioners (ARNPs) in their local practice environment. The purpose of this study was to examine if ARNP role identification, autonomy, and collaboration were predictive of perceived …

Green Freight Asia (C): The Road Ahead, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation.

Green Freight Asia (C): The Road Ahead is the third and final part of the case series. It …

Green Freight Asia (A): Driving The Adoption Of Sustainable Supply Chain Practices, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation. The first part, Green Freight Asia (A): Driving the Adoption of Sustainable Supply Chain Practices, chronicles the formation …

Green Freight Asia (B): Navigating Toward A Successful Partnership, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation. The second part, Green Freight Asia (B): Navigating Toward A Successful Partnership, explores how a collaborative partnership between …

Interagency Coordination Of Security Operations In A Large U.S. Seaport, Edmund Levy

Walden Dissertations and Doctoral Studies

Protecting U.S. transportation hubs against a wide variety of security threats, while avoiding undue interference with the normal operations of the hubs, is one of the greatest challenges facing security agencies. The problem addressed in this study was the limited information on the contributing factors to seaport security. The purpose of this case study was to explore issues that can inhibit efficiency of security agency operation and collaboration and to identify actions that have enhanced collaboration. Based on theories of organizational development, leadership, and security tradecraft, this study examined the activities related to maintenance of security at a large California …

The Impact Of Participative Communication On Organisational Cultural Change: Two Local Government Cases Of Change, Katie Turton

Theses: Doctorates and Masters

Managing change is of critical importance in organisations. Communication during the change process has been the subject of considerable and highly contested academic and managerial debate. In this study, The Impact of Participative Communication on Organisational Cultural Change: Two Local Government Cases of Change, communication during the change process was closely examined to see how, if at all, participative processes impact upon the adoption of change. As a result of this research a ‘Ladder of Employee Participation in Change Management’ was developed, to better understand the nature of participative communication and provide clarity for change practitioners who develop change communication …