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Business Administration, Management, and Operations

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Conflict Resolution Institute

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Full-Text Articles in Business

Integrated Conflict Management Systems As Cure And Cause: How Leaders Address Cultural Change And Conflict In Their Organizations, Brian S. Beck Mar 2010

Integrated Conflict Management Systems As Cure And Cause: How Leaders Address Cultural Change And Conflict In Their Organizations, Brian S. Beck

Electronic Theses and Dissertations

Organizations experience the bottom line impact of internal conflicts daily. Conflicts between employees simply drain organizational resources. The idea of Integrated Conflict Management Systems (ICMS) has been introduced to help minimize the impact of these conflicts. ICMS, through the development of policies and procedures to address conflicts, are actually attempting to change the organization's culture, and when organizations attempt cultural changes, conflicts are likely to occur. The primary component of cultural change is the organizational leader.

The study interviews organizational leaders about the conflicts that occur when organizations change cultures and the methods that leaders use to work through those …


Protecting Investment, Profit, And Personnel: Corporations As Social Change Agents, Carole C. Fotino Nov 2008

Protecting Investment, Profit, And Personnel: Corporations As Social Change Agents, Carole C. Fotino

Electronic Theses and Dissertations

This paper describes a three-level toolkit - The Investment Sustainability Toolkit. The Toolkit assists firms in improving the efficacy of one segment of Corporate Social Responsibility (CSR) initiative by creating at the first level, a strategy of conflict prevention. This strategy is followed by Common Elements of Conflict that Resolves/Becomes Violent, and Key Areas for Stabilization as Level II. The third and final level of the toolkit describes specific initiatives for increasing success, through The Screening Checklist.

The paper assesses through case study, the efforts of Firestone, Inc. in Liberia regarding regional development, stabilization, and economic development. This is done …