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What Shapes Visitor Experience At Religious Destinations? Deploying A Systematic Review To Identify Visitor Experience Constructs, Priyanka Singh, Amit Kumar Singh, Anil Kumar Singh, Irfan Ahmed Ansari

International Journal of Religious Tourism and Pilgrimage

While religious sites are identified as unique experience spaces, offering diverse experiences, discourse on what constitutes a visitor’s experience still seems unsettled, primarily due to the fragmented approach owing to the classic binary of pilgrim-tourist. However, post-modern theories emphasise de-differentiation and blurring of boundaries between pilgrim-tourist and stress the need to add a new perspective to enhance the understanding of visitor experience at religious sites to manage tourism at such destinations efficiently. Therefore, the present study is undertaken to respond to this call and aims to identify constructs that shape visitors’ experience at religious sites. Building upon the synthesis of …