Arts and Humanities Commons^™

The Relationships Between Individual Characteristics, Work Factors, And Emotional Labor Strategies In The Prediction Of Burnout Among Mental Health Service Providers, Jessica Belle Handelsman

USF Tampa Graduate Theses and Dissertations

Relatively few empirical studies in the professional burnout literature have examined mental health providers (MHPs). Research on other professional groups has demonstrated that certain emotion regulation strategies, known as emotional labor (i.e., deep acting and surface acting), are common responses to perceived display rules (i.e., professional guidelines for emotional expression), and are differentially associated with burnout. The present study aimed to fill a gap in the literature by evaluating the empirical links between work stressors (i.e., role conflict, role ambiguity, and lack of autonomy), personality (i.e., extraversion), emotional labor (i.e., surface acting and deep acting), and burnout in a sample …

Kujichagalia! Self-Determination In Young African American Women With Disabilities During The Transition Process, La Tonya L. Gillis

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to examine the role that self-determination played in the transition process for young African American women with disabilities who exited high school with a special diploma and participated in a local transition program. Factors under study included the young women's autonomy, self-regulation, psychological empowerment, and self-realization (Wehmeyer, 1996).

This examination of the perceptions of the transition process of young African American women with disabilities involved in-depth interviews with five young women and their parent or guardian. Additionally, The Arc's Self-Determination Scale (ASDS) and the Parent Self-Determination Practice Survey (PSDPS) were administered to determine the …