Digital Commons Network^™

How Public Trust Matters To Future Taxpayer Compliance In Indonesia, Shelvi Shelvi, Tutik Rachmawati

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study examines the role of public trust in shaping future taxpayer compliance, a critical factor for achieving the long-term development vision of Indonesia Emas 2045. While trust has been extensively studied in the context of current taxpayers, research on its role among younger generations as future taxpayers in developing economies remains limited. To address this gap, a mixed-methods approach was employed, combining survey data from 420 students with in-depth interviews. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesis that public trust influences future taxpayer compliance. The results demonstrate that public trust …

Gender And Transparency Analysis In Public Service: Integrating Public Satisfaction And Corruption Perception At Balai Litbang Agama Of Semarang, Abdul Jabbar, Novita Dwi Ariningrum, Rizki Nor Amelia, Nanto Sriyanto

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study investigates the relationship between the Corruption Perception Index (CPI) and the Community Satisfaction Index (CSI) at Balai Litbang Agama (the Office of Religious Research and Development) of Semarang, with particular attention to gender differences. A total of 155 respondents participated in the survey. The statistical analysis reveals no significant gender differences in either corruption perception or public satisfaction. It also indicates a moderate positive correlation between transparency measures and public satisfaction, suggesting that improved governance practices enhance public trust. These findings demonstrate the effectiveness of standardized service delivery protocols and highlight the importance of transparency initiatives in public …

Unpacking Shared Pessimism Between Citizen And Bureaucracy: A Socio-Psychological Barrier To Public Service Reform In Indonesia, Reza Fathurrahman, Christoph Hoennige

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

In this study, we examine the existence of a reciprocal pattern of performance bias shared between citizens and street-level bureaucrats, which we term as ‘shared pessimism’, assumed to implicate public service reform. Primary data were collected using surveys administered to 207 public service providers and 248 citizen recipients across six Indonesian public service agencies operated in two regional governments. Statistical analysis was then conducted to examine bureaucrats’ self-enhancing bias and their pessimistic view of citizen ratings, as well as to clarify citizens’ tendency to underrate the performance of bureaucrats in public service organizations. Our findings confirm pervasive internal pessimism amongst …

Strategies To Improve Team Cohesion Among Hybrid And Remote Teams To Improve Customer Satisfaction, Leslie Collins

Walden Dissertations and Doctoral Studies

A lack of team cohesion among hybrid and remote teams can negatively affect customer satisfaction. Customer service leaders require effective strategies to improve team cohesion in increasingly flexible work environments; however, limited understanding exists regarding the strategies these leaders use to foster cohesion in hybrid and remote work settings. Grounded in the composite conceptual framework of theories of group development and customer focus, the purpose of this qualitative pragmatic inquiry was to identify and explore effective strategies that some leaders in the South Central region of the U.S. customer service organizations use to improve team cohesion among hybrid and remote …

Staff Education To Use The Teach-Back Method Toward Increasing Adherence To Medications In A Mental Health Clinic, Yanysel Gonzalez Torres

Walden Dissertations and Doctoral Studies

A staff development project was conducted at a mental health clinic to improve medication adherence among patients. The intervention was an evidence-based presentation on the teach-back method for staff members to educate them about the importance of using the teach-back method for patient teaching to increase medication adherence among mental health patients. The gap identified by leadership was that staff members are often unaware of strategies for patient education designed to ensure that patients take their medications as prescribed by the provider. The project was conducted over a period of 4 weeks, with sessions held 3 days per week, taking …

Staff Education For The Management Of Chronic Pain In Patients With Mental Health Disorders, Jude Osagie Ukpebor

Walden Dissertations and Doctoral Studies

This Doctor of Nursing Practice project was a practice-focused quality improvement staff education initiative designed to address a gap in nurses’ knowledge related to chronic pain management in patients with mental health disorders. Chronic pain frequently coexists with psychiatric conditions, yet nurses often lack formal education on biopsychosocial, trauma-informed, and non-pharmacologic pain management approaches, contributing to fragmented and inequitable care. Addressing this gap is essential to improving patient outcomes and advancing evidence-based nursing practice. The practice-focused question asked whether implementing a targeted nurse education program would improve nurses’ knowledge related to chronic pain management in patients with mental health disorders. …

The Role Of Leadership And Communication Training In Non-Profit Hospitals And The Influence On Leadership Change, Brian Pugliese

Walden Dissertations and Doctoral Studies

Non-profit healthcare organizations face ongoing challenges in aligning leadership competencies with the dynamic demands of the healthcare environment, with a significant gap persisting in formal leadership training and communication development for both emerging and established leaders. The purpose of this integrative review was to examine existing knowledge on healthcare leadership in non-profit hospitals and provide best practices in leadership communication to decrease leadership-gap in current and future leaders in non-profit hospitals. The review question focused on determining evidence-based strategies for enhancing communication training and leadership skill development among administrative leaders. Kotter’s 8-Step Process provided a framework for successful organizational change. …

Strategies Some Business Leaders Use To Implement Technological Innovation For Increasing Performance, Judy Muiruri

Walden Dissertations and Doctoral Studies

Abstract Incorporating technological innovation is essential for maintaining organizational performance. Company executives in software-as-a-service (SaaS) enterprises who do not incorporate technological innovation risk reduced organizational performance and profitability. Grounded in Rogers' Diffusion of Innovations (DOI), the purpose of this qualitative pragmatic inquiry project was to explore strategies employed by business leaders to effectively implement technological innovation and, in turn, increase organizational performance. . The participants consisted of fifteen business leaders who successfully incorporated technological innovation designed to improve organizational performance and profitability. The data collection process incorporated both semi structured interviews combined with a review of publicly available documents about …

Attribution Of Behavior And Misdiagnosis In Mental Health Evaluation Of Primary School Children, E’Mon Ambers

Walden Dissertations and Doctoral Studies

The problem of misdiagnosis of mental health conditions in primary school aged children because of attributions related to misbehavior is a significant issue. The purpose of this qualitative multiple case study was to explore a selected sample of educators’ and mental health professionals’experiences and perceptions of the risks of attribution errors in mental health misdiagnosis among primary school-aged children in Richmond, VA. The research questions addressed how stakeholders perceive the role of attribution errors in professional practice contributing to misdiagnosis, as well as what practice-based and systemic changes stakeholders propose to enhance diagnostic accuracy. Narrative data was collected from educators …

“When And Where [We] Enter…”? Intersectional Ideologies And Experiences In African American Support For Lgbtq+ Communities, Monique L. Lyle, Todd Shaw

Faculty Publications

This article examines how intersectional ideologies and experiences of marginalization affect the extent to which African Americans support or oppose the marginalization of LGBTQ communities. We posit that awareness of the race-gender positionality of African American women, as well as the unique positionalities of other marginalized African American subgroups, is critical to understanding the conditions under which Black Americans embrace LGBTQ rights and communities. Using the Black respondent subsample of the 2016 Collaborative Multiracial Post-Election Study, we test the extent to which intersectional theories explain African American cross-group consciousness with LGBTQ persons and support for LGBTQ rights and communities. In …

Spartan Daily, January 28, 2026, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily, 2026

Volume 166, Issue 3

Transforming Reproductive Health Through Education: A Menstrual Health Literacy And Empowerment Questionnaire To Support Psychological Well-Being, Francesca Dellamaggiore

Doctor of Psychology (PsyD)

Menstrual health remains an underexamined area within psychological and reproductive health research despite its relevance to emotional functioning, self-advocacy, health literacy, and overall well-being. Limited education about the menstrual cycle, combined with persistent stigma and misinformation, may leave many individuals unprepared to understand their bodies and communicate effectively with healthcare providers. The present study aimed to develop and provide a preliminary psychometric evaluation of the Menstrual Health Literacy and Empowerment (MHLE) Questionnaire, a novel measure designed to assess menstrual cycle knowledge, menstrual attitudes, and empowerment-related processes associated with psychological well-being. Participants were recruited through community and university-based sampling methods and …

Promoting Equitable Early Childhood School Readiness Through Prevention And Advocacy In A Rural Community, Teri Kimberling

Selected Social Change Portfolios in Prevention, Intervention, and Consultation

Goal Statement

The goal of this Social Change Portfolio is to promote healthier developmental outcomes for young children in our rural community by increasing access to early childhood readiness supports that prevent social-emotional and behavioral difficulties in kindergarten.

Significant Findings

Early childhood school readiness is a significant public health and mental health concern in the rural coastal community of Lincoln County, Oregon. A large number of children enter kindergarten without any school readiness, whether it was in a formal preschool or just done at home. This can be due to many factors, including socioeconomic disparities, such as high poverty rates, …

The Multidimensional Online Civic Engagement For Youth (Moce-Y) Scale: Development And Validation, Yue Ni, G. John Geldhof, Kelly D. Chandler, Richard A. Settersten Jr

Psychology Faculty Publications and Presentations

Online civic engagement among young people may represent a form of positive youthdevelopment in digital spaces. However, its impacts on youth’s well-being remain unclear,partly due to a lack of validated measures that capture the unique features of the internetand incorporate youth voices. To address this gap, we developed and validated a scale ofmultidimensional online civic engagement for youth aged 15 to 25 years (MOCE-Y) using anexploratory sequential mixed-methods approach. Qualitative interviews with 12 youth sup-ported the multidimensional structure derived from literature, from which we developed aninitial 40-item scale. Exploratory (N ¼ 159) and confirmatory (N ¼ 244) factor analyses withtwo …

Assessment Of Parental Knowledge And Anxiety Surrounding The Informed Consent Discussion For Neonatal Cardiac Interventions, Kristal Mancuso Hock

ETDs from 2020-2029

The purpose of this dissertation was to explore the complexities of the informed consent (IC) process in the context of neonatal cardiac interventions, with a focus on parental knowledge and anxiety during decision-making. Across three manuscripts, this work examined conceptual dimensions, feasibility, and acceptability of a new prenatal treatment (palliative care (PC) support sessions), and the effect sizes of this new treatment on parental knowledge and anxiety levels surrounding the IC discussion for neonatal cardiac palliations. The first manuscript employed dimensional analysis to conduct a concept analysis of IC in surgical care. The review of 27 publications revealed three distinct …

Barriers To Entry, Barriers To Exit: Exploring The Relationship Between Administrative Burdens And Work Disincentives In Public Benefits Programs, Stephen Roll, Guangli Zhang, Mathieu Despard

Center for Social Development Research

Through the Workforce Economic Inclusion and Mobility project, the Center for Social Development has explored how the design of the U.S. public benefits system creates barriers to the economic stability and mobility of low-wage workers. The first of these barriers is the administrative burdens embedded in public benefits, which refers to the difficulties and stresses potential beneficiaries experience learning about a program, complying with program rules, or interacting with program staff. The second of these barriers is the work and savings disincentives many public benefits programs create through their eligibility rules, which can punish beneficiaries for earning or saving more …

Decentralization And Trust: Institutional Design For Effective Governance, Michael A. Nelson

University Research

This study examines the relationship between decentralization and public trust in the civil service using a multidimensional framework that extends beyond conventional fiscal measures. Drawing on indicators of regional and local government autonomy across 47 countries from 1995 to 2018, the analysis yields four findings. Trust is higher when local governments, rather than regional authorities, lead service delivery; greater subnational financial self-reliance is positively associated with trust; oversight by higher tiers enhances accountability and citizen perceptions; and shared-rule arrangements that involve regional governments in national decision-making further bolster trust. Overall, the findings highlight the limits of fiscal decentralization alone and …

Mental Health Professional Shortages In Washington State, Lanh Tran

Selected Social Change Portfolios in Prevention, Intervention, and Consultation

Goal Statement

The social change portfolio aims to highlight the persistent shortage of mental health professionals in Washington State, the reasons behind this crisis, and to find sustainable solutions to reduce burnout.

Significant Findings

Washington State is experiencing a shortage of mental health professionals in the urban and rural areas. The most significant contributing factor is professionals' feeling burnt out. This happened before the pandemic, but it escalated significantly afterwards. Burnout is physical and emotional exhaustion coupled with self-doubt because of a psychological response for people in roles of caring and supporting others. In Washington State, there is 1 mental …

Strategies Some Small Business Owners Use To Implement New Accounting Technology, Susie Annmarie Stewart-Branch

Walden Dissertations and Doctoral Studies

Abstract Small business owners often face challenges when implementing accounting information systems, resulting in inefficiencies and reduced competitiveness. The study was grounded in the technology acceptance model (TAM), which guided examination of how small business owners implemented, evaluated, and sustained accounting software use while addressing implementation challenges and leveraging internal and external support. Data were collected through semi-structured interview questions from six small business owners who used accounting software such as QuickBooks, and thematic analysis identified five themes: (a) change management and organizational culture, (b) importance of external support and strategic partnerships, (c) measuring effectiveness through operational and client metrics, …

Reframing The At-Risk Discourse: From Victim Blaming To Nurturing Resilience, Romana Mathews

Electronic Theses and Dissertations Archive

Each year, approximately 1.2 million students drop out of high school in the United States—about one every 26 seconds (National Center for Education Statistics, 2023). This trend calls for a reexamination of how we understand and support students labeled “at-risk.” Traditional deficit-based models focus narrowly on challenges, often overlooking how students actively build resilience to navigate adversity. This study explores how successful high school graduates from rural Title I schools in the southern United States interpret the “at-risk” label and develop resilience. Guided by two research questions (1) How do these graduates interpret and make meaning of the “at-risk” label? …

Editorial Note: Genai For Academic Writing – Friend Or Foe?, Corina D. Riantoputra, Turro S. Wongkaren, Edo S. Jaya, Laras Sekarasih, Muhammad Abdan Shadiqi

Makara Human Behavior Studies in Asia

In an article published in Nature titled “ChatGPT listed as author in research papers” Stone-Walker (2023) shocks the academic community with the fact that GenAI tools such as ChatGPT and Gemini have gained a substantive role in the production of knowledge and academic writing. He reports that one research company has published 80 articles produced by GenAI in academic journals.  In the wake of Stone-Walker’s article, many publishers and journal editors set guidelines in relations to the role of GenAI in academic writings. All of them disagree to allow GenAI as an author.  Further, the Stanford University Artificial Intelligence Index …

Introduction To Jbb Volume 33 Number 1, Muhammad Ramaditya

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

No abstract provided.

Students’ Motivation For Online Learning Of English As A Second Language Through The Lens Of The Self-Determination Theory, Wajeeh Daher, Ahlam Anabousy, Ahmad Amer, Nael Issa

Higher Learning Research Communications

Learning English as a second language (ESL) can be challenging for students, so it is essential to keep them motivated. One way to motivate students is through electronic programs (e-programs) that can enhance their motivation to learn. This research examined student learning motivation through the lens of the self-determination theory (SDT), with 39 preparatory-year students participating and learning in a blended context. Nine students were interviewed regarding their motivation to learn English using the electronic program, and both quantitative and qualitative research methods were used to examine participants’ motivation to learn English in that context. The quantitative results indicated that …

Strategic Decision-Making For Greenomina Decarbonization Efforts At Pt Pertamina (Persero), Fransisca Fitriastuti, Yos Sunitiyoso

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study explores the strategic decision-making process in implementing Greenomina, a digital transformation platform developed by PT Pertamina (Persero), a reputable state-owned energy company in Indonesia, to support decarbonization initiatives through carbon emission tracking and management. The analysis draws upon two frameworks: the Business Model Canvas (BMC) and the Digital Transformation Canvas (DTC). Greenomina primarily targets Scope 3 emissions, or indirect emissions from business travel and activities, by enabling employees to measure, document, and offset their carbon footprints. This study employed a qualitative approach, combining in-depth interviews and document analysis. The findings highlight key components of a successful digital business …

Overcoming The Dyadic Default In Research On Child Development, Roman Stengelin, Patricia Kanngiesser, Sophie Milward

School of Psychology

Researchers conducting experimental work on sociocognitive development in childhood typically study one-on-one interactions. This approach aligns with the assumption that children's social cognition, motivation, and learning first emerge in dyadic interactions before scaling up to larger social ensembles. In this article, we argue that this dyadic default reflects widespread theoretical and cultural biases as well as methodological convenience, leading to an overemphasis on dyadic interactions in research on child development. Because dyadic engagements can differ qualitatively and quantitatively from those in larger social ensembles, the dyadic default may systematically skew our understanding of key areas of social development and fail …

Business Communication Barriers In An Export-Oriented Company: A Case Study Of Pt. Xyz, Sartika Ekadyasa, Arius Krypton

Jurnal Administrasi Bisnis Terapan

This study examines business communication barriers faced by PT. XYZ, an export-oriented company engaged in international business cooperation. Using a qualitative case study approach, data were collected through observation, in-depth interviews, documentation, and literature review. The findings indicate that business communication is influenced by multiple interrelated barriers, including socio-anthro-psychological, technical, and ecological factors, which affect communication effectiveness during coordination, negotiation, and relationship management with foreign business partners. These barriers shape the quality of mutual understanding, trust, and operational efficiency in cross-border interactions. The study highlights the importance of integrated communication strategies that address social, cultural, psychological, technical, and environmental dimensions …

The Role Of Marketing In The Infantilization Of The Postmodern Adult, Jacopo Bernardini

Fast Capitalism

No abstract provided.

Public Access: For Socially Relevant Knowledge Production And A Democratic Cybersphere, Joshua Sbicca, Robert Todd Perdue

Fast Capitalism

No abstract provided.

Beyond Dystopian Education In A Neoliberal Society, Henry A. Giroux

Fast Capitalism

No abstract provided.

Mondialisation And Critiques Of Capitalism, Bregham Dalgliesh

Fast Capitalism

No abstract provided.