Digital Commons Network^™

Mental Health And Wellbeing Practices In Design Education: A Call For Action, Daniela Sangiorgi, Martina Čaić, Amalia De Götzen De Götzen, Rike Neuhoff, Rebecca Prices, Nuria Solsona Caba, Josina Vink, Hena Ali

ServDes Conference Series

Alarming numbers of university design students are experiencing significant issues related to their mental health and wellbeing. While the conditions affecting their mental health are systemic, universities play a key role in addressing academic related factors. This paper aims to better understand the stressors impacting design students’ wellbeing and identify strategies for addressing them. It reviews general academic and design-specific stressors highlighted in the literature. Drawing from a small sample of European design schools, the paper also shares promising practices for addressing these stressors. Kick-starting cross-institutional sharing, it offers a starting point for further collective efforts to improve student wellbeing.

What Can Design Do For Social Impact Measurement? Bridging Evaluation And Creative Practice, Beatriz Bonilla Berrocal, Annalinda De Rosa, Valentina Auricchio

ServDes Conference Series

Impact measurement has traditionally been shaped by disciplines such as economics and management, relying on structured methodologies that prioritize quantitative indicators like ROI, cost-benefit analysis, and performance metrics. While these approaches provide valuable insights, they often fail to capture the more nuanced, systemic, and social dimensions of impact. Within design, impact measurement remains fragmented, service design has established structured evaluation methods mainly focused on business value, UX/UI, graphic and product design assess product and market performance, while other design fields engage with impact in an ad hoc manner. However, there is no unified approach that systematically measures social impact from …

Role Of Service Design In The Era Of Industry 5.0, Ravi Mahamuni, Sylvan Lobo

ServDes Conference Series

Industry 5.0 (I5.0) represents a major shift from automated processes of Industry 4.0 (I4.0) to systems that put people first. I5.0 calls for a deeper focus on human centricity, especially on worker wellbeing and human-machine collaboration. This paper recognizes the synergy between the goals of I5.0 and service design. It uses a semi-speculative approach to explore the role of service design as a catalyst to the transition to I5.0, integrating service design’s core principles of empathy, co-creation and holistic systems thinking intro industrial processes. It examines the key challenges to the transitions and highlights how service design can support. It …

Improving Service Information Inclusiveness In Emergency Preparedness And Response: A Case Of Public Service Design In Commercial Large-Scale Mass Cultural Events, Yue Yu, Sijia Yang, Wanqiang Li, Fei Hu

ServDes Conference Series

Attention to the differentiated capabilities, needs, and expectations of vulnerable groups is an important research focus for inclusive service design. In a context where the increasing complexity of urban sites and industry chains has increased the potential risk of disasters, enhancing public emergency services is related to life safety for vulnerable groups. In disasters, user groups with special needs due to differences in cognitive abilities may be more vulnerable than other populations due to their exposure and crisis response competence. These vulnerable groups have more difficulty accessing emergency information and therefore lack adequate resources for emergency response. However, there is …

Structural Coupling As A Strategy For Achieving Stakeholder Co-Benefits: A Case Of Public Service Design In Shanghai Community Childcare, Yuqing Wang, Wanqiang Li, Fei Hu

ServDes Conference Series

Stakeholder co-benefits are critical in public service design, yet existing tools lack systemic capacity to articulate multi-stakeholder values and resources. To address this, the study responds to public service design complexity by leveraging structural coupling theory to identify actionable co-benefit opportunities. Grounded in this theory, it proposes a three-phase service innovation framework—Structural Coupling Status (CS), Structural Coupling Gap (CG), and Structural Coupling Opportunity (CO)—as a design tool that integrates diverse stakeholders’ motivations, activities, and rights/responsibilities (M.A.R.) into a reciprocal analytical structure. Validated through a case study on Shanghai’s public childcare services, the framework identifies coupling mismatches and enhances resource integration …

Beyond Packaging: Service Design As A Catalyst For Sustainable Personal Care And Circular Packaging In India, Divy Sharma, Vrushti Mehta, Anisha Absolom

ServDes Conference Series

Personal care market is drowning in plastic waste. Every week, 420 million lower middle- class consumers discard 2.94 billion sachets, while 560 million middle-class households throw away 2.8 billion bottles and tubes monthly. Despite growing environmental awareness, the gap between intention and action remains huge- 72% of consumers know plastic harms the environment, but only 38% dispose of it properly. This paper argues that while Product-Service Systems (PSS) provide solid theoretical foundations, Service Design is the practical game-changer that can solve India's packaging crisis. Through a mixed-method study involving 95 survey responses and 15 in-depth interviews across Indian cities, we …

Co-Designing Ev Dashboards For Rural India: A Participatory Approach, Parinita Rai, Prasad Onkar

ServDes Conference Series

The adoption of electric vehicles (EVs) in rural India is hindered by literacy barriers, language diversity, and infrastructural constraints. This study focuses on designing an optimized digital Human-Machine Interface (HMI) dashboard for two-wheeler EVs to enhance usability among rural consumers. Building on insights from prior research presented at Design 2024, a user-centric approach was employed, incorporating qualitative interviews to gather authentic user feedback. Key findings emphasize the need for simplified interfaces, localized content, and adaptive displays to accommodate diverse user needs. The proposed HMI design aims to reduce the learning curve and encourage EV adoption by making digital dashboards more …

Service Observer – Technology Enabled Unobtrusive User Research, Shivani Ganwani, Snehal Gaikwad, Raman Jeengar, Sylvan Lobo, Ravi Mahamuni

ServDes Conference Series

Today's services are complex, multi-channeled and multifaceted influencing user behaviour and experience. User research is a critical part of the service design process. Unobtrusive user research plays a crucial role in service design, offering insights into user behaviour without interrupting or influencing their natural interactions. We discuss our findings and concerns related to conducting naturalistic observations in today’s complex service environments through two case studies. We also explored the use of current technologies such as Artificial Intelligence, behavioural analytics, Internet of Things (IoT) sensors to observe service users in their natural environments. As an example, the paper showcases an AI-enabled …

A New Generation Of Collaborative Public Services, Daniela Selloni

ServDes Conference Series

This paper introduces the concept of collaborative public services, drawing on exemplary Italian prototypes. It begins by addressing the crisis of public services shaped by Dominant Service Design and outlines a first paradigm shift, where citizens move from passive users to active participants in global social innovation. However, this shift revealed limitations, often depending on the exceptional commitment of a few individuals. A second shift is emerging: collaborative public services sustained by a stronger role for the state and a participatory ecosystem that enables different levels of engagement, expanding involvement across society. The concept of a participatory ecosystem is explored …

Towards Inclusive Digital Welfare: A Multi-Layered Co-Design Approach, Laura Galluzzo, Claudia Mastrantoni, Mathew Spialtini

ServDes Conference Series

This research examines digital inequality and how it affects both access to online services and community integration, utilizing a collaborative design approach conducted within the Milan metropolitan area. The investigation engaged experts, youth, and senior citizens through an inclusive methodology designed to create digital assistance programs via an interdisciplinary framework. The model integrates training, facilitation, and technical assistance to reduce inequalities in technology use. Anchored in a distributed ecosystem, the initiative blends physical and digital spaces to ensure equitable access. Findings emphasize the key role of human interaction and local collaboration in overcoming digital barriers.

‘Team Kazoku’: Fostering Mutual-Care Relationships Among Citizens Through Non-Parent Participation In Childcare, Kyosuke Sakakura, Yuki Kawamura, Rie Tanaka, Ayumi Arakawa, Rika Ishitsuka

ServDes Conference Series

Japan’s low birth rate gives rise to a need for mutual care among citizens to support child-rearing in society. If there is a need for public relationships to repair and sustain society for sustainable livelihoods, what can design contribute to this? This study, therefore, aimed to investigate the factors that promote and inhibit mutual-care relationships among Japanese citizens. To this end, we adopted an action research approach in which non-child-rearing people became involved with families raising children—a group we called ‘Team KAZOKU (family)’. Through a year-long study of Team KAZOKU, we found that mutual-care relationships among citizens were inhibited by …

Bridging Service And Seva For Living Built Heritage: Systems Thinking For Human Centered Design (Hcd) And Community Co Management Of Temple Festivals., Nitin R. Sinha, Shiva Ji

ServDes Conference Series

This paper examines the synthesis of Human-Centered Design (HCD), service design principles, community co-management, Seva (selfless service), and living built heritage, considering the significant role of temple festivals within a systems thinking framework. Hyderabad's Brahmotsavams, Bonalu, Rathotsavams, and Hanuman Jayanti are the life and vitals of this culture. As these significant events become increasingly complex, we are challenged to rethink how they are organized in a way that effectively combines classical seva with modern principles of service design and systems thinking. Through systems mapping, the research suggests a framework to organize better festivals, foster delight for attendees, and ultimately sustain …

Activating Community Through Transmedia Storytelling: A Service Design Case Study Of The Life As Theater Project, Shuxiao Zhong, Wanqiang Li, Fei Hu, Haihao Xu

ServDes Conference Series

In the context of declining sustainability in traditional placemaking practices, this study explores how transmedia storytelling, when integrated with service design logic, can function as a replicable and adaptive mechanism for community activation. Grounded in a media–platform–role framework, this research takes Alipay’s Life as Theater project as a case study to examine how narrative-driven tasks, distributed media touchpoints, and platform-mediated coordination work together to mobilize user participation. Through service design analysis, it identifies how digital platforms serve as both structural orchestrators and narrative translators, aligning user behaviors, merchant interactions, and platform logic into a coherent activation pathway. This study contributes …

Animal-Centered Service Design For Stray Animals In India, Faiza Khan, Shamit Shrivastav

ServDes Conference Series

According to the State of Pet Homelessness Index data of 2021, India has a high prevalence of stray animals, with around 80 million homeless cats and dogs. The living conditions of these animals are harsh and unsafe. Services for stray animals are managed by the animal welfare departments, non-profit organizations, and caretakers. The objective of this study is to investigate the efficacy of existing stray animal welfare services and understand the role of the stakeholders towards creating a safe and healthy environment for these animals. Semi-structured interviews of eighteen stakeholders and site immersions at five Mumbai-based NGOs were conducted. The …

Ai Enabled Service Design Approach - Demystifying The Myths, Shivani Ganwani, Karthik Konar, Simran Patankar, Sylvan Lobo, Ravi Mahamuni

ServDes Conference Series

There has been a recent surge in Artificial Intelligence (AI) adoption globally across industries. This has triggered widespread discussions about role of AI, particularly in design and creative fields. There are numerous opinions, findings and myths surrounding AI's role, capabilities, and limitations in general and in design too. This paper explores these prevalent myths and demystifies those by conducting a comprehensive literature review and offering insights from practical experiences. From our experience of using AI in different ways in varied service design projects, we argue about certain common myths about AI’s potential. We highlight where AI excels, where it falls …

Nevada's Healthcare And Education Workforce Pipelines, David Damore, Caitlin J. Saladino, William E. Brown Jr.

Policy Briefs and Reports

With ongoing workforce shortages in K-12 education, healthcare, and mental and behavioral health—occupations central to the HEAL (health, education, administration, and literacy) economy—this brief utilizes the Nevada P-20 to Workforce Research Data System (NPWR) and data from the U.S. Bureau of Labor Statistics to explore the current and projected landscape for these workforces in Nevada. Examining the demographic characteristics of those participating in focused career and technical education training and those earning relevant postsecondary credentials illuminates gender disparities in Nevada’s healthcare and education workforce pipelines. After reviewing the current state of these workforces and assessing the available NPWR data, we …

Extremely Poleward Shift Of Antarctic Circumpolar Current By Eccentricity During The Last Interglacial, Lijuan Lu, Xufeng Zheng, Michael E. Weber, Victoria Peck, Brendan T. Reilly, Zhong Chen, Wen Yan, Tianyu Chen, Hong Yan, Xun Gong, Shuzhuang Wu, Liwei Zheng, Shiming Wan, Yan Du, Lisa Tauxe, Qinghua Yang, Stefanie Brachfeld, Trevor Williams, Yasmina M. Martos, Zhiheng Du, Marga García, Lara F. Pérez, Hu Yang, Bingyue Huang, Jonathan Warnock, Shuh-Ji Kao

Department of Earth and Environmental Studies Faculty Scholarship and Creative Works

The Antarctic Circumpolar Current (ACC) exerts substantial control on the physical, chemical, and biological properties of the Southern Ocean, playing a key role in modulating the global carbon cycle and climate. However, the orbital-scale forcing and future changes in the strength and position of the ACC remain elusive. Here, we reconstruct the history of ACC extending back to the Last Interglacial (LIG; 128-113 ka) using sediment cores from the Scotia Sea. Based on high-resolution measurements of sortable silt mean grain size, we find that bottom current speed is synchronized with eccentricity, superimposed by precession. During the LIG when both eccentricity …

Ada News - 10/6/2025, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

Primary Education In Nigeria: A Case Study Of The Global Mandate On Inclusive Education, Olusola John Ogundola

Theses and Dissertations

This dissertation examines how inclusive education, mandated by Article 24 of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), is implemented in primary schools in Oyo State, Nigeria. Using a qualitative case study, I explored administrators’ and teachers’ experiences within contexts shaped by colonial legacies, systemic ableism, and resource constraints. Data sources included policy documents, lesson notes, researcher journals, and interviews. Guided by postcolonial and decolonial theory, Disability Critical Race Theory (DisCrit), and Critical Disability Studies (CDS), the study identified five themes: (1) colonial residues in language and schooling; (2) deficit framings of disability; (3) systemic …

Alloplastic Implants For Rhinoplasty: A Systematic Review And Meta-Analysis Of Clinical Outcomes And Complications, Rafeni Bunga Cikita, Beta Subakti Nataadmaja

Folia Medica Indonesiana

Alloplastic implants emphasize the importance of a comprehensive understanding of both clinical and histological aspects, which are attributed to enhancing patient satisfaction and surgical success rates. The study aims to assess the viability of different implant materials and their related risks over time. A systematic literature search was conducted across multiple databases, including PubMed, Cochrane, and EBSCOhost, to identify 79 records. After eliminating duplicates and applying specific inclusion and exclusion criteria, four new studies were included for evaluation, focusing on postoperative outcomes related to alloplastic implants in rhinoplasty. Late-onset inflammation in non-healthy capsules required removal and showed histological damage. One …

The College Transition And Experience: Swift Changes For African American First-Generation Students In Higher Education, Keyantta Houston

Ed.D. Capstone Reports

There is limited research available that focuses specifically on the lived experiences of African American, female, traditional first-generation college students (FGCS) who have attended rural Predominantly White Institutions (PWIs). Therefore, researchers need to conduct further studies to better understand the barriers faced by this population and how African American first-generation college students at PWIs navigate, experience, and cope with their college transition. A few barriers that African American first-generation college students that will be discussed throughout this research includes academic unpreparedness, campus climate, institution type, mental health, parental transition/education status, potential lack of guidance and knowledge of institutionally offered student …

School Leaders And Strategies To Address Teacher Shortages In A Rural School District, Phaniki Antwanette Jenkins

Walden Dissertations and Doctoral Studies

The problem addressed was that education administrators struggle to reduce teacher shortages in rural public school districts in the Southeastern United States. Grounded in transformational leadership theory, the purpose of this basic qualitative study was three-fold: to understand what experiences education administrators had concerning teacher shortages, what practices they used to address shortages, and what strategies they deemed most helpful. Semistructured interviews were conducted with 10 state-certified administrators with at least 3 years’ experience in their role in one rural public school district in the Southeastern United States. Open and axial coding were used to support thematic analysis. Administrative experiences …

The Role Of Higher Education Attainment In Mitigating Police Misconduct, Marty Allen Hatfield

Walden Dissertations and Doctoral Studies

Police misconduct continues to undermine public trust and strain community–law enforcement relationships in the United States. The potential role of higher education in reducing misconduct among officers remains underexamined. The purpose of this quantitative correlational study was to examine whether higher educational attainment is associated with reduced rates of documented misconduct in a large urban police department. Grounded in the social learning and organizational justice theories, the research addressed how postsecondary education influences ethical decision-making and conduct. The overarching research question concerned whether education level predicted misconduct frequency, controlling for gender, rank, and years of service. Archival personnel and disciplinary …

University Band & Wind Symphony

Bailey School of Music Concert Programs

University Band | “Journeys”

Wind Symphony | "Shades of Blue"

David Roush, Conductor

A Combination Of Machine Learning And Cfd Simulations To Enable Control And Scaling Of Continuous Bioprocesses, Christian Witz, Lukas Gsenger, Michael Wagner, Philipp Eibl, Johannes Khinast

Integrated Continuous Biomanufacturing VII (ICB VII)

Please click Additional Files below to see the full abstract

Justice In A Sacrifice Zone; Early Land Use Battles And Environmental Injustice In Salt Lake City's Westside, Shiv Pandya

Richmond Public Interest Law Review

“Are we so buried under railroads and coal yards that we have no further rights?” — A Westside Resident, 1918 In 1918, residents of Salt Lake City’s Westside,” home to much of the city’s low-income, immigrant, and minority populations, protested the poten- tial codification of their community into an industrial zone where unchecked development would threaten their health and wellbeing.® Their “smoldering indignation . . . burst into flame” as they sought to make their voices heard, distributing a thousand leaflets to fellow Westsiders that called for a mass gathering in front of the city’s zoning committee.* Their efforts, while …

I Am A Person Too: The State's Failure To Secure Transgender Rights And Personhood, Trevor L.M. Reynolds

Richmond Public Interest Law Review

The winds of change appeared to blow on June 15, 2020, when the Su- preme Court decided Bostock v. Clayton County. The Bostock decision—in which the Court held that discrimination based upon an employee’s gender identity violated Title VII of the Civil Rights Act—has been heralded as a revolutionary triumph for the LGBTQ+ community. And yet, while the Bos- tock decision dictated that employers cannot terminate people based on their gender identity, it failed in the most important regard: establishing gender identity as a protected constitutional class. The Court, however, is not unique in its failure to secure transgender rights; …

Characterization Of Integrated Biopat® Viamass For Advanced Perfusion Process Control In Ambr® 250 High Throughput Generation 2, Ellen Lam, Philipp Kaiser, Benjamin Sommer, Frederic Houioua, Barney Zoro

Integrated Continuous Biomanufacturing VII (ICB VII)

Please click Additional Files below to see the full abstract

Recycling Perfusion Platform For Continuous Mab Production Using Sptff Permeate, Jaeweon Lee, Seong-Yeon Song, Hiroaki Yamanaka, Aravindan Rajendran

Integrated Continuous Biomanufacturing VII (ICB VII)

Please click Additional Files below to see the full abstract

Let Your Arrow Fly, Ava Merriman

University Libraries Blog Archive

Ava Merriman ’25 zeroes in on UD’s archery history.