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Leadership

Theses/Dissertations

The University of Southern Mississippi

2023

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Employee Experiences With Leaders’ Influence On Autonomous Motivation: A Mixed Methods Study, Melissa Wheat Dec 2023

Employee Experiences With Leaders’ Influence On Autonomous Motivation: A Mixed Methods Study, Melissa Wheat

Dissertations

Organizational performance and success require employee motivation (Delaney & Royal, 2017; Devarapalli & Hinkes, 2016; Good et al., 2022; Howard et al., 2016; Mohamud et al., 2017; Olafsen et al., 2018; Ryan & Deci, 2017; Van den Broeck et al., 2021; Wiley, 1997). However, organizational leaders fail to effectively motivate employees to engage in the workplace and achieve high performance (Delaney & Royal, 2017; Fisher, 2009; Good et al., 2022; J. D. Jensen, 2018; Pappas, 2021; Webb, 2007; Workers Are Motivated by Different Drivers and Needs, 2022). This study explored employee experiences with leaders’ influence on autonomous motivation to …


Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke Dec 2023

Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke

Dissertations

In the post-pandemic travel environment, disruptive passengers fail to accept flight attendants’ leadership and cause unruly incidents that compromise flight safety, damage airlines, and present behavioral challenges that can lead to physical harm (Al-Arshani, 2021; Albert, 2016; Araiza, 2022; Albert, 2016; FAA, 2021; Inspire Academy, n.d.-a.; International Air Transport Association [IATA], n.d.-b; James, 2022; Pederson et al., 2021; Ramona & Anbro, 2017; Timmis et al., 2018; TSA, 2021; Wong & Neustaedter, 2017). Flight attendants rely on Crew Resource Management (CRM) skills to manage inflight incidents; however, CRM promotes team effectiveness and flight attendants are often dispersed throughout the cabin and …