Digital Commons Network^™

Emerging Themes Regarding Customer Perception Of A Third-Party Online Food Delivery Provider And The Implications For Operators, Shian-Lih Chen Mccain, Jeff Lolli, Emma Liu

Journal of Applied Marketing Theory

This study discusses third-party online food delivery providers' (OFDPs) continuing dominance post-pandemic and provides recommendations for providers and foodservice operators by analyzing customer comments regarding a third-party OFDP. Thematic Analysis, a data-driven inductive approach, was applied in this study to identify four emergent themes. 1) App Technology- Oriented Quality Attributes, 2) App Service-Oriented Quality Attributes, 3) Delivery Person’s Performance, and 4) Restaurant Food Quality. Technology-Oriented Quality Attributes had the highest frequency of mentions (533), followed by Deliverer’s Performance (531), Service-Oriented Quality Attributes (524), and Restaurant Food Quality (115) for a total of 1,703 mentions of which 461(27%) were positive and …

Understanding Course Success In Mandated Online Learning: The Role Of Computer And Computer- Mediated Communication Anxiety, Chris Zimmer

Journal of Applied Marketing Theory

Amidst the COVID-19 pandemic, many universities shifted to fully online learning. This study contributes to the existing online learning literature by examining the connection between course success, student engagement, and levels of computer and computer-mediated communication anxiety. The research delves into understanding the impact of anxiety on course engagement and the relationship between engagement and overall course success. Regression analyses were used to test hypotheses, revealing an interaction between computer anxiety and computer-mediated communication anxiety. The study underscores the importance of student engagement with course materials, particularly for assignments that require higher-order thinking. In contrast, objective quizzes and tests that …

When Consumer Brand Advocacy Goes Bad: A Study Of Key Drivers Of Extreme, Negative Activism, Esta D. Shah, Julia E. Blose, Reagan C. Kilpatrick

Journal of Applied Marketing Theory

This paper uses an active, two-party political landscape in the U.S. as a testing ground to study the effects of an individual’s level of perceived political identification, fantasy proneness, and conspiracy mentality as possible antecedents of extreme, negative activism (e.g. attacking a police officer) undertaken to protect one’s brand community. Two independent, national surveys conducted one week prior to the November 2020 presidential election (N=481) and again in March 2021 after the presidential transition (N=465) allowed us to study the relationship between the three variables among U.S. citizens with liberal or conservative perceived political identifications, and measure likelihood to engage …

Improving The Language Competencies Of Non-Native Arabic Speakers Through The Communicative Approach, Ahmad Aljanadbah, Ali Al Sharef

All Works

There is no doubt that the communicative approach is one of the most important methodologies in teaching foreign languages to non-native speakers. Therefore, learners are required to use the language as efficiently as a native speaker. This research thoroughly examines the unique attributes of the communicative approach and offers insights into its effective implementation within the classroom setting. The foundation of this study lies in understanding the functional aspects of language and its practical application in real-world contexts. It explores the methodology for teaching communicative Arabic language skills to non-native speakers. Additionally, the research explores the concept of bridging the …

Association Between Obstructive Sleep Apnea And Risk Of Benign Vocal Fold Lesions: A Nationwide 9-Year Follow-Up Cohort Study, Yong Tae Hong, Min Gu Kang, Min Gyu Lee, Sang Woo Yeom, Jong Seung Kim

Faculty, Staff and Student Publications

Since obstructive sleep apnea (OSA) affects various parts of the body, there has been little interest about the effect of OSA on voice. The objective of this study was to evaluate the risk of benign vocal fold lesions (BVFL) in OSA patients. This study used data from the National Health Insurance Service (NHIS) database. The study group was defined as the group diagnosed with OSA between 2008 and 2011. Non-OSA groups were selected based on propensity score (PS) matching. Incidence of BVFL among participants during the follow-up was analyzed. Cox proportional hazard regression analyses were performed to evaluate the association …

A Cocktail Nanovaccine Targeting Key Entry Glycoproteins Elicits High Neutralizing Antibody Levels Against Ebv Infection, Zeyu Yang, Yanran Luo, Yanhong Chen, Qisheng Feng, Mu-Sheng Zeng, Qinjian Zhao, Lixin Liu, Claude Krummenacher, Yi-Xin Zeng, Yongming Chen, Miao Xu, Xiao Zhang

Faculty, Staff and Student Publications

Epstein-Barr virus (EBV) infects more than 95% of adults worldwide and is closely associated with various malignancies. Considering the complex life cycle of EBV, developing vaccines targeting key entry glycoproteins to elicit robust and durable adaptive immune responses may provide better protection. EBV gHgL-, gB- and gp42-specific antibodies in healthy EBV carriers contributed to sera neutralizing abilities in vitro, indicating that they are potential antigen candidates. To enhance the immunogenicity of these antigens, we formulate three nanovaccines by co-delivering molecular adjuvants (CpG and MPLA) and antigens (gHgL, gB or gp42). These nanovaccines induce robust humoral and cellular responses through efficient …

Identifying Forms Of After-Hours Information Communication Technology Use And Their Role In Psychological Detachment: An Episodic Approach, Adela Chen, Samantha A. Conroy, Tori L. Crain

Psychology Faculty Publications and Presentations

Employees increasingly conduct work outside of traditional work hours via information communication technologies (ICTs). There is a need to understand how after-hours ICT use relates to well-being, given that such connectivity has become unavoidable. We implement an episodic, event-contingent design to evaluate the association between different ICT media (i.e., e-mail, phone call, chat app, short message service) and the within-person outcomes of psychological detachment as partially mediated by task productivity. A daily diary survey was collected over three consecutive workdays to capture after-hours ICT use. Daily surveys were completed by 498 individuals, with a total of 1494 episodes being captured …

Improving Anti-Hypertensive Medication Taking: The Direct And Interacting Effects Of Perceived Adherence Difficulty, Adherence Knowledge, And Commitment To Adherence, Yazhen Xiao, Alessandra S. Gessl, Cheryl Nakata, Jelena Spanjol, Stephanie Y. Crawford, Lisa K. Sharp, Anna S. Cui

Business Faculty Publications and Presentations

Background Non-adherence to anti-hypertensive medications is prevalent, leading to increased hospital costs and preventable deaths and disabilities. Managing patient perceptions of adherence difficulties may be key to improving adherence. Objective This study examined the potential negative effect of patients’ perceived difficulties with anti-hypertensive medication taking on adherence, along with whether and how that effect could be reduced through patient knowledge of and commitment to adherence. Method 10,867 adult U.S. residents diagnosed with essential hypertension and prescribed anti-hypertensive medications participated in a cross-sectional online survey using self-reported behaviors and perceptions. Stepwise regressions and mean difference analyses were performed. Results Perceived adherence …

“She’S Been A Rock”: The Function And Importance Of “Holding” By Social Prescribing Link Workers In Primary Care In England—Findings From A Realist Evaluation, Debra Westlake, Geoffrey Wong, Steven Markham, Amadea Turk, Jordan Gorenberg, Catherine Pope, Joanne Reeve, Caroline Mitchell, Kerryn Husk, Sabi Redwood, Anthony Meacock, Kamal R. Mahtani, Stephanie Tierney

Peninsula Medical School

Social prescribing link workers are recently introduced roles in English primary care. One of their intended functions is to support patients with conditions influenced by the wider, social determinants of health. Their main purpose is to connect people to community resources to meet their nonmedical needs. However, our research reveals that link workers provide not only connections but also what we have described as “holding” for individuals with complex needs, who lack informal networks of support or who are waiting to access services. We explore the concept of holding, its meaning and significance in this context, and consider its consequences. …

Moral Distress And Pediatric Palliative Care., Sunny Jeong, Angie Knackstedt, Jennifer Linebarger, Brian S. Carter

Manuscripts, Articles, Book Chapters and Other Papers

Moral distress is a complex phenomenon whereby a person feels tension, constraint, or conflict with an action or circumstance because it goes against their individual or the perceived collective (e.g., community, organizational, or professional association's) moral stance. In pediatric healthcare settings, managing and mitigating feelings of moral distress can be particularly difficult to navigate through because of the intricate dynamics between the pediatric patient, parent and/or legal guardians, and clinicians. The proactive integration of an experienced pediatric palliative care (PPC) team can be an appropriate step toward reducing clinicians feeling overwhelmed by various case-specific and team management issues that contribute …

The Relationship Between Abusive Management And Counterproductive Employee Behavior In The United States, Norma Ivette Rosado

Walden Dissertations and Doctoral Studies

Abusive supervision is a kind of destructive leadership that has a detrimental influence on direct subordinates, teams, and the whole business, and counterproductive work behavior has been a critical worry for researchers and managers over the last three decades. It results in undesirable reactions, including workplace deviance, damaging attitudes, and unproductive work habits. Toxic leadership and followership are still relatively new areas of study within the broader field of leadership studies. This study aimed to determine the effects of abusive management on personnel and the business. With counterproductive work behavior (CWB) becoming an increasingly prevalent concept in the workplace, the …

Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer

Walden Dissertations and Doctoral Studies

Academia and education advocates have reported a concern about the elimination of art and music education classes from high school curriculums in the United States. Studies using mean SAT test scores from 1984 and 1994 versions of the SAT test indicated participants who had art and music education classes had higher verbal and mathematical SAT test scores compared to those who did not. However, since revision of the SAT test in 2005, whether students had significantly increased mean SAT test scores with each added year of art and music education participation, and whether students who participated in art and music …

The Relationship Between Abusive Management And Counterproductive Employee Behavior In The United States, Norma Ivette Rosado

Walden Dissertations and Doctoral Studies

Abusive supervision is a kind of destructive leadership that has a detrimental influence on direct subordinates, teams, and the whole business, and counterproductive work behavior has been a critical worry for researchers and managers over the last three decades. It results in undesirable reactions, including workplace deviance, damaging attitudes, and unproductive work habits. Toxic leadership and followership are still relatively new areas of study within the broader field of leadership studies. This study aimed to determine the effects of abusive management on personnel and the business. With counterproductive work behavior (CWB) becoming an increasingly prevalent concept in the workplace, the …

Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah

Walden Dissertations and Doctoral Studies

Manufacturing business leaders are concerned with the lack of employee engagement strategies which can lead to high turnover rates, diminished employee performance, and adverse effects on company financials. Grounded in the theory of engagement, the purpose of this qualitative pragmatic inquiry was to explore employee engagement strategies utilized by manufacturing business leaders to enhance employee performance, mitigate turnover, and bolster company finances. The participants comprised six manufacturing business leaders in the Midwest region of the United States who implemented successful employee engagement strategies. Data were collected using semistructured interviews. Three core themes were identified from the thematic analysis: (a) effective …

The Association Between Mental Health And Fibromyalgia In African Americans, Shalika J. Tisinger

Walden Dissertations and Doctoral Studies

Depression and fibromyalgia can often exacerbate each other and are known to be bidirectional disorders. Chronic pain from fibromyalgia often leads to depression, and depression can cause pain to become worse and affect the nervous system, causing pain. The purpose of this quantitative, binary logistic regression study is to determine if there is an association between mental health and fibromyalgia in African Americans while controlling for cardiovascular disease, chronic kidney disease, arthritis, education level (ie. Some high school, high school graduate, some college or higher), diet, poverty-income-ratio, PIR, diabetes, gender, and age. The socio-ecological model included in this cross-sectional study …

Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer

Walden Dissertations and Doctoral Studies

Academia and education advocates have reported a concern about the elimination of art and music education classes from high school curriculums in the United States. Studies using mean SAT test scores from 1984 and 1994 versions of the SAT test indicated participants who had art and music education classes had higher verbal and mathematical SAT test scores compared to those who did not. However, since revision of the SAT test in 2005, whether students had significantly increased mean SAT test scores with each added year of art and music education participation, and whether students who participated in art and music …

Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah

Walden Dissertations and Doctoral Studies

Manufacturing business leaders are concerned with the lack of employee engagement strategies which can lead to high turnover rates, diminished employee performance, and adverse effects on company financials. Grounded in the theory of engagement, the purpose of this qualitative pragmatic inquiry was to explore employee engagement strategies utilized by manufacturing business leaders to enhance employee performance, mitigate turnover, and bolster company finances. The participants comprised six manufacturing business leaders in the Midwest region of the United States who implemented successful employee engagement strategies. Data were collected using semistructured interviews. Three core themes were identified from the thematic analysis: (a) effective …

The Association Between Mental Health And Fibromyalgia In African Americans, Shalika J. Tisinger

Walden Dissertations and Doctoral Studies

Depression and fibromyalgia can often exacerbate each other and are known to be bidirectional disorders. Chronic pain from fibromyalgia often leads to depression, and depression can cause pain to become worse and affect the nervous system, causing pain. The purpose of this quantitative, binary logistic regression study is to determine if there is an association between mental health and fibromyalgia in African Americans while controlling for cardiovascular disease, chronic kidney disease, arthritis, education level (ie. Some high school, high school graduate, some college or higher), diet, poverty-income-ratio, PIR, diabetes, gender, and age. The socio-ecological model included in this cross-sectional study …

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz

Tapestry: Journal of Research in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

Social Treatment In Probation And Delinquency (Pauline V. Young, 1952), Richard S. Greenbaum

Florida Law Review

No abstract provided.

Exploring Work Satisfaction Of Women In Educational Leadership From A Racial Perspective During Times Of Crisis, Kathryn Washington, Sharon Ross, Janice L. Taylor, Kelly Brown

Tapestry: Journal of Research in Education

In education, critical shifts and pandemic repercussions have heightened pressures. Women leaders, particularly those of color, grapple with gender and racial inequalities that shape their roles (Sanchez-Hucles & Davis, 2010). This study explores women's leadership experiences, focusing on work satisfaction through a racial lens. Utilizing Resilience Theory, it delves into women's perceptions, employing a quantitative approach through an electronic survey at a women educators' conference. Examining racial categories, the research uncovers correlations between work satisfaction, job fit, commitment, and work-family balance. ANOVA results show no significant job satisfaction differences based on race, while Welch t-test identifies varied responses. Findings illuminate …

Middle Management Role In Informally Managing Conflict, Incivility, And Bullying In Higher Education Institutions, Maria E. Caratini Prado

Tapestry: Journal of Research in Education

Middle-level managers in Higher Education Institutions (HEIs) encounter various stress-related conflicts, including instances of incivility and bullying, yet literature on their role in improving workplace interpersonal relationships and suitable conflict-management training is limited. This article represents findings from the qualitative study that delves into conflict management through the lens of HEI middle-level managers within the manager-to-subordinate relationship. Through in-depth interviews with 10 managers, four overarching themes emerged: structural challenges, sources of conflict, conflict training, and managing conflict. Surprisingly, findings revealed that managers did not extensively apply knowledge from conflict-management training, instead crafting their own tactics and strategies. These results contribute …

Vocational Formation, Belonging And Christian Higher Education, Christopher W. Cobbler Sr.

Tapestry: Journal of Research in Education

Vocational formation and belonging are complimentary concepts. Vocational formation seeks human flourishing by attending to the healing of our social environments. Vocational formation is responding to God’s invitation to participate in the healing of creation from a particular social context, with others, for the sake of the world. Belonging, then, is the natural consequence of such an endeavor. This paper assumes the notion of institutional belonging in Christian higher education to be a kingdom characteristic that is best realized through the various postures of vocational formation. Radical hospitality, missional eschatology and communion with God are among the distinctive qualities of …

And Still We Rise…An Examination Of The Perceptions Of African American Women’S Lived Experiences Regarding Barriers Faced During Their Journeys To Executive Leadership Positions At Historically Black Colleges And Universities, Tanya White, Dianne Reed, Ls Spencer, Charlotte Fontenot, Mack Hines

Tapestry: Journal of Research in Education

This qualitative case study described the lived experiences of 11 African American women regarding the barriers that they faced on their journeys to obtaining executive leadership positions at historically black colleges and universities and universities (HBCUs). Five of the African American women served in their positions at predominantly white universities (PWIs) in addition to HBCUs. The purpose of the study was to describe the perceptions of African American women regarding steps they have practiced continuing their path to notable success in higher education leadership. We described the behaviors and practices of these African American women leaders and how they engage …

Lubin Business Review 2024

Lubin Business Review

No abstract provided.

Oppressive Pushout: Examining Differences In Discipline And “Dropout” By Race, Gender, And Sexual Orientation, Danielle N. Aguilar, Taylor Lewis, Jude Paul Matias Dizon, Pearl Lo, Ángel González, Jason C. Garvey, Mario I. Suárez

Journal of Queer and Trans Studies in Education

Drawing on well-established insights, our study adds nuance to the discussion regarding school pushout practices by centering race, sexual orientation and gender beyond the binary. By way of descriptive and inferential statistics using the High School Longitudinal Study (HSLS:09), our article seeks to disrupt the cisheteronormative discussion regarding exclusionary school discipline and institutionally inflicted pushout that impacts the educational trajectories and opportunities of queer and trans Black, Indigenous, students of color (QT BIPOC). Results from our chi-square analyses revealed significant differences in rates of cutting/skipping class, in-school suspension, suspension or expulsion, and dropping out across our four groups: QT BIPOC …

Defending An Achilles’ Heel: Evolving Warfare In The Philippines, 1941–1945, Robert S. Burrell

Joint Force Quarterly

The Pacific War during World War II provided valuable lessons in military strategy and the importance of unconventional warfare. Japan’s aggressive expansion in the 1930s and 1940s left to a major conflict with the United States over control of the Philippine Islands. Japan’s advancements in naval technology, including the largest battleships and superior night combat tactics, allowed them to invade the Philippines in December 1941. Filipino resistance against Japanese occupation grew, with various local groups using guerilla warfare tactics to fight back. These resistance movements played a crucial role in opposing Japanese forces. Intelligence operations were also vital. U.S. submarines …

The Impact Of Texas High School Teachers' Perceptions Of Culture On Their Intent To Stay Or Leave From Their Position, Abigail Crawford, Lesley F. Leach, Ron Rhone, Juanita Reyes

School Leadership Review

ABSTRACT

Teacher attrition has been an issue in education for decades, however, post-pandemic, the problem has grown exponentially. Teachers at the high school campus are often particularly difficult to replace because of their specialized areas. Yearly faculty surveys often ask teachers to share their perceptions of their campus, including but not limited to, faculty relationships, administrative decisions, student discipline, and learning and assessment. While teachers’ perceptions of these areas of campus life might be positive or negative, do any of these areas motivate a teacher to leave or to stay? The purpose of this research is to investigate high school …

Tutors’ Experiences Of Using A Data-Free Mobile Instant Messenger For Electronic Tutoring: A Case Study In Accounting And Information Systems Courses, Fazlyn Petersen, Ronald Arendse

The African Journal of Information Systems

In South Africa, data-intensive synchronous tutoring platforms like Zoom can be exclusionary due to limited internet access at home. Challenges in electronic tutoring include device scarcity, high data costs, network issues and low digital skills. To mitigate data costs, a data-free mobile instant messenger was tested for tutoring, guided by the technological pedagogical content knowledge framework (TPACK). The study included first-year accounting and third-year information systems courses at a historically disadvantaged institution. Qualitative data from tutors revealed that technology-related knowledge was crucial for effective electronic tutoring. Tutors with strong technology and content knowledge utilised the data-free application effectively and employed …

Understanding Public Support For Juneteenth As A Federal Holiday, Amy Ehinomen Eremionkhale, Iván Flores Martínez, Wendy Zhou

Business Analytics Faculty Publications

This study investigates the factors influencing public support of Juneteenth becoming a federal holiday in the United States. Leveraging the Affect, Behavior, and Cognition (ABC) model, we uncover nuanced relationships that shape individual policy attitudes by adding family and community traditions to the model. Our findings show that positive beliefs, emotions, and preferences for celebrating with family or friends increase support, while negative perceptions, commercialization of the holiday, and conservatism decrease it. Polarization perceptions reduced support, but only for the general population. Interestingly, our findings reveal that family traditions of celebrating Juneteenth during childhood have varying effects across different racial …