Digital Commons Network^™

Preliminary Results Of The Health Literacy Care Study: Implementation Of Health Literacy Practices In A Pediatric Ent Clinic, Carol Howe, Emily Carsey, Ashley Sewell

2023

No abstract provided.

The Evolution Of Participatory Policy-Making For Regional Power Grids, Nicholas Johnson, Stephanie Lenhart, Seth Blumsack

Public Policy and Administration Faculty Publications and Presentations

In the United States, Regional Transmission Organizations (RTOs) are critical for maintaining electric reliability and facilitating the shift toward more efficient and sustainable electric power systems. RTOs are voluntary member-driven organizations that engage hundreds of stakeholders in policy decisions affecting planning, markets, and operations. RTOs have evolved into highly complex and interdependent systems with internal feedback among and within RTO functions, and external feedback from emerging technologies and federal and state clean energy policies. In the PJM Interconnection, the expanded scope of responsibilities, complexity, and member body size has created tensions within the stakeholder processes that has led some to …

Perceptions Of Female Naval Officers On Combat Role Policy And Career Advancement, Cheryl Dudley

Walden Dissertations and Doctoral Studies

Women were officially allowed to serve in combat positions when the 1993 Combat Exclusion Policy was lifted in 2013. There was little research to date on how these changes may have influenced the recruitment, retention, and promotion of female naval officers. The purpose of this study was to explore female naval officers' perceptions on how lifting the combat exclusion policy impacted the factors of recruitment, retention, and promotion within the military. A generic qualitative study supported exploring perceptions of female naval officers who experienced combat duty regarding these issues. Using feminist security studies as the conceptual framework, this study focused …

Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears

Walden Dissertations and Doctoral Studies

Many customer relationship management (CRM) projects fail to produce the desired outcomes. Failed CRM projects negatively impacts operational efficiency, data-driven decision-making, scalability, financial performance, compliance, and customer service. Grounded in Kotter’s 8-step change management model, the purpose of this qualitative multiple case study was to explore strategies firm leaders used to manage change and organizational resources when implementing CRM. The participants included five business-to-business firm leaders working for small or medium-sized enterprises within Texas who used strategies to manage change and organizational resources when implementing CRM. Data were collected through semistructured interviews and document analysis. The data were analyzed using …

Perceptions Of Collegial And Uncollegial Behaviors After A University Consolidation: A Quantitative And Qualitative Analysis Of How Faculty Viewed Members Of Their New Academic Units, Dora E. Saavedra, Jennifer Lemanski, Kristine M. Wirts, Shawn P. Saladin, Joanne Rampersad

Communication Faculty Publications

Much has been written about collegiality in academe, most notably by Cipriano (2011), Buller (2006, 2012), and Cipriano and Buller (2012, 2017), Flaherty (2013). Concomitantly, awareness has increased about instances of abusive supervision (Gere, 2020), incivility (Andersson & Pearson, 1999), microaggressions (Sue & Rivera, 2011) bullying and mobbing (i.e., group bullying) in the workplace and in higher education (Cowan, 2009), Duffy (2009), Lutgen-Sandvik (2006), Lutgen-Sandvik and Tracy (2012), Heeman (2007), Lutgen-Sandvik & McDermott (2011), and Taylor (2012). Instances of incivilities have continued to be a concern as evident in the journal article in Nature titled: “Astronomers victimized colleagues—and put historic …

Strategies For Competing With Large Corporations Among Small Property Management Businesses, Dennis Halverson

Walden Dissertations and Doctoral Studies

Small businesses in the United States play a significant role in economic growth, yet many of these enterprises fail because of their inability to compete with larger firms. Finding solutions can help small business owners develop a competitive edge, compete with larger organizations, and sustain their operations. Grounded in entrepreneurship theory and stakeholder theory, this qualitative multiple case study was conducted to explore how small property management business owners sustain their businesses when competing against larger companies. The participants were three leaders of three small property management companies in Minnesota who successfully competed against larger corporations. Data were collected through …

Successful Innovation Strategies Of Ugandan Small And Medium Enterprises, Fidelis W. Oketch

Walden Dissertations and Doctoral Studies

Uganda’s small and medium enterprises (SMEs) face high business failure rates. Fifty percent of SMEs in Uganda fail during the first year of operations due to poor business performance stemming from the lack of innovative strategies and consistent policies for SMEs to guide their growth and development. Grounded in disruptive innovation theory, the purpose of this qualitative multiple-case study was to explore the innovation strategies leaders of SMEs in Uganda use to improve business performance. The participants included five leaders of five SMEs in Uganda with successful experience implementing innovation strategies to improve business performance. Data were collected from semistructured …

The Experiences Of Latina Police Officers In Patrol, Jasmine Ivonne Reilly

Walden Dissertations and Doctoral Studies

The purpose of this research was to describe the experiences of Latina police officers working in a patrol function. Latina officers working in law enforcement agencies must contend with an agency that is traditionally male and White, leaving these officers with the need to navigate territory that has, historically, not taken their needs into account. In an age where police agencies are attempting to better serve the public, the need for officers that fit minority demographic characteristics is necessary if police agencies are to continue legitimizing their space in modern American society. This research addressed some of the issues that …

Socio-Economic Management Theory Related To Bpm: A Case Study Of Dysfunctions In Digital Transformation Strategy, Yanfei Zhang, Emmanuel Monod, Gerard Beenen, Yuewei Jiang, Chris H. Willis

Management Faculty Publications

This research claims that dynamic strategies demanded by today’s digital environment exacerbate inconsistency between an organization’s digital transformation efforts and its enterprise architecture (EA) planning process. This phenomenon leads to redundant investments, delayed implementation, and frequent failures in digital transformation projects. In order to investigate this inconsistency, we apply the socioeconomic approach to management (SEAM) theory. Through critical analysis of four case studies in a large manufacturing organization, we clarify the relationship between digital transformation and EA and reveal the dysfunction in strategic implementation from a SEAM and business process management (BPM) perspective. In practice, this research integrates digital transformation …

Principles Of Management, Steelman Library, Beth Leslie Dr.

Syllabus Repository

No abstract provided.

Exploring School Leadership To Improve Graduation Rates For High School Ell Students In A Northeastern State, Scott Matthew Jaquith

Walden Dissertations and Doctoral Studies

English languages learners (ELLs) are the fastest-growing student population in the United States. Federal mandates, including the Every Student Succeeds Act (ESSA) of 2015, provide guidance and resources to states and local school districts to remove barriers for ELL students. Despite guidelines from one northeastern state to increase professional development, improve metrics to assess proficiency growth, and provide family outreach to support ELLs, school leaders have not achieved this goal of raising graduation rates for ELLs so they are comparable with their non-ELL peers. This project study uses a transformational leadership framework to explore perceptions of principals, assistant principals, and …

Strategies To Improve Hospital Patient Satisfaction To Increase Performance-Based Reimbursements, Celso G. Silla Iii

Walden Dissertations and Doctoral Studies

Officials from the Centers for Medicare and Medicaid Services (CMS) created the hospital valued-based purchasing (VBP) program focused on controlling cost, inefficiencies, and quality-of-care. Hospital leaders are incentivized or penalized based on meeting quality outcomes and risk millions of dollars in reimbursement if they do not meet the quality-of-care standards specified in the CMS hospital VBP program. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to improve patient satisfaction to increase VBP performance-based reimbursements. Participants included eight hospital leaders from seven hospitals in California who successfully implemented …

Effect Of Women’S Management Levels In Higher Education Institutions On Multi-Dimensional Ingroup Disidentification, Audrey Quade

Walden Dissertations and Doctoral Studies

Many of the barriers women face in achieving senior leadership positions in higher education institutions are the result of ingroup disidentification. The problem that was addressed in this study is the low gender identification of women managers in higher education. The purpose of this study was to investigate the difference in detachment, dissatisfaction, and dissimilarity scores as measured with the Three-Component Measure of Disidentification (TCMOD) between low, mid, and senior-level women managers in higher education institutions. The theoretical foundation for this study was social identity theory because gender group identification is a key element of social identity. A causal-comparative approach …

Nurse Managers’ Leadership Style And Retention Of Registered Nurses In Canada, Wisdom Vizor

Walden Dissertations and Doctoral Studies

Registered nurse shortages and high turnover rates are a problem in Canada. Few studies have been conducted that concentrate on nurse managers’ leadership styles in relation to retaining experienced registered nurses in Canada. This qualitative study was conducted to examine nurse managers’ leadership styles in relation to Canada’s declining retention of registered nurses. Leadership-motivated theory was used as a theoretical framework. Data were collected through semistructured interviews conducted with five registered nurses and three nurse managers, who all had a minimum of 5 years of experience in their respective roles in public healthcare centers in the province of Alberta, British …

Staff Education Program To Reduce Burnout Among Health Care Professionals On A Long-Term Care Unit, Emelda Mati Che

Walden Dissertations and Doctoral Studies

AbstractBurnout negatively impacts the performance of health care providers, decreasing the quality of care provided to patients and affecting patients’ experience. This problem is evident in health care staff on long-term care units (LTCUs) as they strive to meet their patients’ chronic and acute care needs. Health care professionals often lack adequate knowledge on how to manage work-related stress and reduce the issue of burnout in this work environment. The health care professionals working on the LTCU at the local continuing care retirement facility were identified as lacking knowledge to manage work-related stress and burnout. Addressing this problem is essential …

The Clinical Inquiry Process Diagram (Version 4), Roy E. Brown

VCU Libraries Faculty and Staff Publications

The purpose of the diagram is to provide a clear understanding of the clinical inquiry process and to highlight the similarities and differences between research, performance improvement, and evidence-based practice. While it is not meant to be comprehensive, it serves as a tool to facilitate a shared understanding of when a particular question may lead to one of these three areas of clinical inquiry.

The author would like to acknowledge the following for their ideas and willingness to provide feedback to improve this latest version of the diagram.

• Kady Martini, DNP, RN, EBP-CH, NEA-BC (The Ohio State University School of …

Progressive Prosecutorial Accountability, Jennifer E. Laurin

Fordham Urban Law Journal

No abstract provided.

Is "Public Company" Still A Viable Regulatory Category?, George S. Georgiev

Faculty Articles

This Article suggests that the ubiquitous “public company” regulatory category, as currently constructed, has outlived its effectiveness in fulfilling core goals of the modern administrative state. An ever-expanding array of federal economic regulation hinges on public company status, but “public company” differs from most other regulatory categories in that it requires an affirmative opt-in by the subject entity. In practice, firms today become subject to public company regulation only if they need access to the public capital markets, which is much less of a business imperative than it once was due to the proliferation of private financing options. Paradoxically, then, …

Post-Pandemic Doctoral Mentoring: A Mentor’S Perspective, Carol A. Mullen Dr.

International Journal for the Scholarship of Teaching & Learning

Academic mentoring has taken its rightful place alongside teaching for supporting student success. However, mentorship in higher education is complex, contextual, and laborious, as well as under-researched and not consistently recognized. Mentoring by design—focused on developmental learning that can empower and transform participants—embeds perspectives, models or theories, and evidence-supported practices/strategies. Reflection on theory-informed practice can draw lessons for mentoring PhD/EdD learners and improving doctoral environments. In this essay, a faculty mentor’s goal is to describe her philosophical approach to doctoral mentoring relative to work context, perspectives, models, application, outcomes, critical evaluation, and reflective critique. Literature on mentoring in higher education …

Intersectionality And Gender Injustice In Higher Education In Pre- And Post-Coup Myanmar, Ei Yin Yin Phyu

Chulalongkorn University Theses and Dissertations (Chula ETD)

This research examines gender injustice in Higher Education in pre- and post-coup Myanmar. It explores how gender injustice has been perceived and practiced during the semi- civilian government and after the 2021 coup, both in private and public spaces. Using intersectionality and gender injustice concepts, this research employs a qualitative approach, collecting primary data through interviews with women university scholars, as well as secondary sources such as legal documents, education laws, university policies and regulations regarding gender equality. It incorporates other gender-related concepts and frameworks in order to strengthen its empirical findings. Primary data collection included 17 female participants from …

Current Issues Faced By Controllers, Anthony C. Bucaro, T. Jeffrey Wilks, Christopher Yust

Faculty Publications

We conduct a series of semi-structured interviews with controllers and chief accounting officers from large public and private companies—over half are Fortune 500—to identify the current issues faced by the controllership function. We map these issues into the Institute of Management Accountants (IMA®) Management Accounting Competencies and highlight recent research that addresses these issues and where there are gaps. Our findings suggest three IMA competencies that weigh heavily on controllers’ minds: (1) collaboration, teamwork, and relationship management; (2) information systems and technology; and (3) talent management. Finally, we describe how the insights from controllers suggest important improvements to accounting curriculum …

Pandemic Communication: International Communication, Anthony Spencer

Other Scholarly Publications

The COVID-19 pandemic has transformed our world as we previously knew it. One of those major changes is how we communicate with one another across national borders. The pandemic forced us to find ways to improve the way we utilize social media outlets to communicate with others around the world. Research into global communication has long been too focused on the West, and particularly the United States. This shift in our communication usage also provides a moment of pause to reflect on ways to make the field of international communication more inclusive and focus on key issues which influence transnational …

Navigating To The Top: Career Success Experiences Of Black Women Senior Leaders In Higher Education, Gladys R. Peters

Electronic Theses and Dissertations

The career advancement for Black women in higher education is not the same as their counterparts. Gender equity practices fail to challenge homogenous professional communities limiting how race and gender influence leadership advancement for Black women career trajectories. Black women who occupy positions of institutional influence and authority as senior leaders have largely been overlooked in in higher education research. Using a qualitative exploratory approach, this multiple case study explored the lived experiences of 10 Black women presently working in senior leadership roles in four-year public institutions of higher learning. This study sought to contribute to a deeper understanding of …

A Digital Transformation Framework For Biopharma Manufacturing, Frederick K. Johnson

CGU Theses & Dissertations

In the current climate of economic uncertainty and social unrest, biopharmaceutical (biopharma) companies face the challenges of changes in consumer behavior, cyber threats, and technological advancement. At the same time, their top priorities are global market growth, strengthening R&D, and undergoing digital transformation (Dx). Given these developments, biopharma organizations must choose a Dx framework as they engage in the digital transformation of their businesses in this high-stakes environment. However, there are significant problems with existing Dx frameworks. Most models are generalized frameworks designed to sell consulting services. Some focus on the enterprise or the manufacturing operations, but not both, and …

The Effect Of Personality On Performance Under Change, Sydney Mazur

Honors Undergraduate Theses

The purpose of this thesis is to examine the relationship between personality and performance under changing circumstances. Specifically, this paper analyzes how the personality trait of optimism, and a moderator of ambiguity tolerance, affects performance under changes in an Air-Traffic Control Simulation. Previous studies have not examined the effect that optimism has on performance under change. Results indicated that personality does not correlate significantly with performance. This study was completed due to interest in a positive attitude and how it may relate to performing in the workplace

The Study Of Crisis Narratives Over Time: Mayfield, Ky In The Aftermath Of The 2021 Tornadoes, Rebecca Freihaut

Graduate Thesis and Dissertation 2023-2024

This study was a year-long longitudinal qualitative research project using the case study of Mayfield, KY after the catastrophic tornado event that impacted their community on December 10, 2021. Oral histories were collected from 18 participants who lived in or were closely connected to Mayfield at the six month and 1.5 year marks after the disaster. Later, after the oral histories were archived and made available to the public, the transcripts were used to extract the crisis narratives from the oral histories and the data was thematically analyzed using the existing theory and theoretical framework of Narratives of Crisis: Telling …

Stress Appraisals Of Organizational Change: The Role Of Adaptability And Communication, Wheeler Nakahara

Electronic Theses and Dissertations, 2020-2023

This two-part study used a field study and experimental vignette design to investigate predictors (extent of change, adaptability, and communication) of threat, hindrance, and challenge appraisals of change. The field study also examined employee well-being, job attitudes, and behaviors as outcomes of these appraisals. Drawing from stress appraisal theory, the primary goal of the study was to add to our knowledge of how personal characteristics and contextual factors relate to positive and negative appraisals of change and how those appraisals manifest in employee related outcomes. I hypothesized that adaptability and high-quality communication would function as resources that promote positive appraisals, …

Policing The Danger Narrative, Avlana K. Eisenberg

Journal of Criminal Law and Criminology

The clamor for police reform in the United States has reached a fever pitch. The current debate has mainly centered around questions of police function: What functions should police perform, and how should they perform them to avoid injustice and unnecessary harm? This Article, in contrast, focuses on a central aspect of police culture—namely, how police envision their relationship to those policed. It exposes the vast reach of a deeply engrained “danger narrative” and demonstrates the disastrous consequences that this narrative has helped to bring about. Reinforced by police training, codified by courts, and broadly deployed, the danger narrative is …

Teachers' Perspectives On Transformational Leadership, Kelsey Rae Peltier

Theses and Dissertations

School leaders aim for steady progress and yearly gains. In most cases, this means modifications must be made throughout the school, particularly within the classroom. If teachers are unprepared or disengaged in the planning process, a program’s success might be at risk. Consideration of teacher needs will be influential in instructional performance and will also have a favorable impact on student achievement. With transformational leadership and its eagerness to include teacher input, reform will surely flourish. Its presence has been reviewed in a quantitative study with participants who currently have a general education position in the same school. An online …

A Quality Improvement Initiative: Addressing Workplace Violence Toward Nurses To Promote A Culture Of Safety In An Inpatient Psychiatric Facility, Ernestina Danso

DNP Scholarly Projects

This quality improvement initiative aimed to address workplace violence against nurses in inpatient psychiatric facilities and promote a culture of safety. The QI project involved 27 participants, including inpatient psychiatric nurses and mental health counselors from Cahill 4 and 7 West units at the Cambridge Campus. The primary objective was to identify challenges that hindered the effective utilization of the Broset Violence Checklist (BVC) tool for referring patients to sensory modulation rooms.

Pre- and post-intervention surveys were conducted to assess participants' self-reported knowledge and barriers to BVC and sensory room utilization. Educational sessions covering workplace violence, debriefing techniques, and the …