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The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable – With 2024 Prologue, Rusty M. Stahl Jun 2024

The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable – With 2024 Prologue, Rusty M. Stahl

The Foundation Review

Editor’s Note: This article, first published in print and online in 2022, has been republished by The Foundation Review with minor updates.

There is an urgent need for funder investments in the ability of grantee nonprofit organizations to support their staff. Such investments, when done well, can yield significant value for individuals, organizations, and fields of work or movements. Furthermore, the value of these investments can be evaluated and communicated.

This article explores the reasons for and implications of the inadequate response by funders, offers a path forward for designing investments in grantee staff, and documents how funders can capture …


The Association Of Nursing Homes' Organizational Context With Care Aide Empowerment: A Cross-Sectional Study, Alba Iaconi, Matthias Hoben, Whitney Berta Phd, Yinfei Duan, Peter G Norton, Yuting Song, Stephanie A Chamberlain, Anna Beeber, Ruth A Anderson, Holly J Lanham, Janelle Perez, Jing Wang, Katharina Choroschun, Shovana Shrestha, Greta Cummings, Carole A Estabrooks Jun 2024

The Association Of Nursing Homes' Organizational Context With Care Aide Empowerment: A Cross-Sectional Study, Alba Iaconi, Matthias Hoben, Whitney Berta Phd, Yinfei Duan, Peter G Norton, Yuting Song, Stephanie A Chamberlain, Anna Beeber, Ruth A Anderson, Holly J Lanham, Janelle Perez, Jing Wang, Katharina Choroschun, Shovana Shrestha, Greta Cummings, Carole A Estabrooks

Faculty, Staff and Student Publications

Background and objectives: Organizational context is thought to influence whether care aides feel empowered, but we lack empirical evidence in the nursing home sector. Our objective was to examine the association of features of nursing homes' unit organizational context with care aides' psychological empowerment.

Research design and methods: This cross-sectional study analyzed survey data from 3765 care aides in 91 Western Canadian nursing homes. Random-intercept mixed-effects regressions were used to examine the associations between nursing home unit organizational context and care aides' psychological empowerment, controlling for care aide, care unit, and nursing home covariates.

Results: Organizational (IVs) culture, social capital, …


A Systematic Literature Review Exploring How The Diversity Of National Cultures Impact The Transformation Success In Organisations, Mark Searing, A.Omar Portillo-Dominguez Jun 2024

A Systematic Literature Review Exploring How The Diversity Of National Cultures Impact The Transformation Success In Organisations, Mark Searing, A.Omar Portillo-Dominguez

Other

The purpose of this study is to investigate current academic thinking regarding how cultural differences impact transformation success. It analyses cultural dimensions and other factors and how they correlate to project management. Using SCOPUS as a search engine, peer-reviewed academic papers from the period 2019-2023 were analysed as part of a systematic literature review. Results were gathered and grouped into themes as well as cultural dimensions for in-deep analysis and discussion. The results of this study found consensus on the negative impact of cultural diversity on project outcomes, but a significantly lower level of agreement with respect to the specifics …


Forecasting Future Research Trends In The Construction Engineering And Management Domain Using Machine Learning And Social Network Analysis, Gasser G. Ali, Islam H. El-Adaway, Muaz O. Ahmed, Radwa Eissa, Mohamad Abdul Nabi, Tamima Elbashbishy, Ramy Khalef Jun 2024

Forecasting Future Research Trends In The Construction Engineering And Management Domain Using Machine Learning And Social Network Analysis, Gasser G. Ali, Islam H. El-Adaway, Muaz O. Ahmed, Radwa Eissa, Mohamad Abdul Nabi, Tamima Elbashbishy, Ramy Khalef

Civil, Architectural and Environmental Engineering Faculty Research & Creative Works

Construction Engineering and Management (CEM) is a broad domain with publications covering interrelated subdisciplines and considered a key source of knowledge sharing. Previous studies used scientometric methods to assess the current impact of CEM publications; however, there is a need to predict future citations of CEM publications to identify the expected high-impact trends in the future and guide new research efforts. To tackle this gap in the literature, the authors conducted a study using Machine Learning (ML) algorithms and Social Network Analysis (SNA) to predict CEM-related citation metrics. Using a dataset of 93,868 publications, the authors trained and tested two …


Berkeley Pit And Discharge Pilot Project Downstream Field Sampling Plan 2024 Update, Revision 1, Pioneer Technical Services, Inc. Jun 2024

Berkeley Pit And Discharge Pilot Project Downstream Field Sampling Plan 2024 Update, Revision 1, Pioneer Technical Services, Inc.

Silver Bow Creek/Butte Area Superfund Site

No abstract provided.


Principals As Instructional Leaders: Supporting New Middle School Principals To Implement Systems Allowing For Instructional Leadership, Jason Kaiz Jun 2024

Principals As Instructional Leaders: Supporting New Middle School Principals To Implement Systems Allowing For Instructional Leadership, Jason Kaiz

Dissertations

This study is a collection, interpretation, and, eventually, recommendations based on data collected through interviews with current middle school principals. The research questions examine how middle school principals can increase their effectiveness as an instructional leader within the building. The research begins by examining the factors contributing to the principal being an instructional leader and what systems can be implemented to support this goal. These systems should include the ability for principals to facilitate learning for staff, just as staff facilitate learning within their classroom. Policy implications and recommendations highlight the need to look at resources available for principals as …


Mindful Military Leadership: Leveraging Critical And Creative Thinking To Navigate Modern Generational Dynamics In Teams, Kenneth E. Dowd May 2024

Mindful Military Leadership: Leveraging Critical And Creative Thinking To Navigate Modern Generational Dynamics In Teams, Kenneth E. Dowd

Critical and Creative Thinking Capstones Collection

Contemporary military leadership faces a pressing challenge in reconciling traditional doctrine with the evolving needs and characteristics of Generation Z service members. This paper explores the vital importance of integrating critical and creative thinking skills into military small group dynamics to effectively prepare leaders for the complexities of their responsibilities as both decision makers and facilitators of successful teams. Drawing on a diverse range of sources, including academic literature, military publications, and firsthand experiences, the paper examines the inherent tensions between traditional military practices and the demands of a rapidly changing world. Through a synthesis of insights and recommendations, it …


Small Business Leaders' Strategies To Improve Organizational Performance, Gregory Scott Wilson May 2024

Small Business Leaders' Strategies To Improve Organizational Performance, Gregory Scott Wilson

Walden Dissertations and Doctoral Studies

Small business leaders are concerned with leadership that will improve their organizational performance because 20% of new small businesses fail within the first 2 years of operation. Grounded in the transformational leadership theory, the purpose of this qualitative pragmatic inquiry was to explore leadership strategies small business leaders use to improve organizational performance. The project participants were six small business leaders in the Central Illinois area of the United States who successfully used leadership strategies to improve organizational performance. Data were collected using semistructured interviews and reviewing financial and annual reports. Through thematic analysis, four themes were identified: (a) intellectual …


Examining Public Service Innovations In Indonesia: Challenges, Characteristics, And Implementation Within Bureaucratic Systems, Anugerah Yuka Asmara, Setiowiji Handoyo, Purwadi Purwadi, Anggini Dinaseviani, Ria Jayanthi, Dhian Kusumawardhani May 2024

Examining Public Service Innovations In Indonesia: Challenges, Characteristics, And Implementation Within Bureaucratic Systems, Anugerah Yuka Asmara, Setiowiji Handoyo, Purwadi Purwadi, Anggini Dinaseviani, Ria Jayanthi, Dhian Kusumawardhani

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

In the twenty-first century, public sector organizations (PSOs) have embraced various innovations to enhance productivity, efficiency, and accountability. Indonesia’s local and central governmental agencies have incorporated public service innovations into their systems, achieving notable improvements. The Ministry of State Apparatus Empowerment and Bureaucratic Reform (Kementerian PANRB) reported 3478 public service innovations through the Public Service Innovation Competition Program (KIPP) by 2022. These innovations have led to significant enhancements in service delivery, increasing productivity by streamlining processes, boosting efficiency by reducing bureaucratic delays, and improving accountability through better transparency and governance. This research employs a post-positivist paradigm with a descriptive methodology, …


Critical Success Factors Of Agile Innovation Management In The Government Of Palu Municipality In Central Sulawesi Province, Rahmawati Halim Rhm, Mashuri H. Tahili Mht May 2024

Critical Success Factors Of Agile Innovation Management In The Government Of Palu Municipality In Central Sulawesi Province, Rahmawati Halim Rhm, Mashuri H. Tahili Mht

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Agile governance plays a crucial role in developing agile innovation to enhance performance in Palu Municipality. This study examines the critical success factors of agile innovation management (AIM) in the government of Palu Municipality. This study employed an exploratory survey and a quantitative method to collect data through questionnaires, with analysis conducted using the Structural Equation Modeling (SEM) method. The findings identify end-user involvement, technology development, organizational innovation, and agile methodology for service innovation as crucial success elements in achieving effective AIM


Strategies For Nonprofit Organizations To Meet Performance Goals Through Employee, Allicia Graham May 2024

Strategies For Nonprofit Organizations To Meet Performance Goals Through Employee, Allicia Graham

Walden Dissertations and Doctoral Studies

Dismal employee engagement can have an adverse effect on an organization’s productivity and profitability. Nonprofit organization leaders are concerned about employee engagement because the lack of it impedes meeting organizational performance goals. Grounded in engagement theory, the purpose of this qualitative pragmatic inquiry was to explore strategies that nonprofit organizational leaders used to increase employee engagement to meet organizational performance goals. The participants were six nonprofit industry leaders in the Northeast region of the U. S. who successfully implemented employee engagement strategies and met organizational performance goals. Data were collected through semi structured interviews and from publicly available data and …


Performance Of The Public Service Bureaucracy: Urban, Rural, And Building Tax Service Model (Pbb-P2) Based On Information And Technology, Rahmawati Rahmawati, Raniasa Putra May 2024

Performance Of The Public Service Bureaucracy: Urban, Rural, And Building Tax Service Model (Pbb-P2) Based On Information And Technology, Rahmawati Rahmawati, Raniasa Putra

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The community needs effective, efficient, and accountable public services, including tax services. The Urban & Rural Land & Building Tax (PBB-P2) is a new type of tax for the regions. In the course of its management, there are obstacles and problems. Among them, the community as taxpayers (WP) has difficulty fulfilling their obligations to pay taxes. In addition, the weak administration system of services to taxpayers is due to limited human resources (HR) facilities, infrastructure, organizations, and others. Regional Financial and Asset Management (BPPKAD) considers the bureaucracy too long and prone to deposit discrepancies. The research method used is descriptive …


The Urgency Of Administrative Reform In E-Government-Based Recruitment Of General Elections Commission Members In Bali Province, Ni Wayan Widhiasthini, Ni Kadek Winda Yanti, Nyoman Sri Subawa, Made Srinitha Millinia Utami May 2024

The Urgency Of Administrative Reform In E-Government-Based Recruitment Of General Elections Commission Members In Bali Province, Ni Wayan Widhiasthini, Ni Kadek Winda Yanti, Nyoman Sri Subawa, Made Srinitha Millinia Utami

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study aims to explore the role of information technology, particularly the application of e-government, in the recruitment process for General Elections Commission (KPU) members, focusing on administrative reform in Bali. It emphasizes the optimization of administrative reform through an e-government-based recruitment system. Utilizing a qualitative research framework, this study employed a descriptive approach with a post-positivist perspective. Data were collected through interviews, observations, and document analysis, followed by systematic stages of data reduction, presentation, and conclusion drawing. Both qualitative and quantitative data were collected from primary and secondary sources and validated through source triangulation and determination. Informants were purposively …


Strategies For Reducing Employee Turnover Costs, Karen Coates May 2024

Strategies For Reducing Employee Turnover Costs, Karen Coates

Walden Dissertations and Doctoral Studies

High employee turnover costs are prevalent in academic healthcare centers. Healthcare center leaders who experience high employee turnover also experience high operational costs. Grounded in Blau's social exchange theory, the purpose of this qualitative multiple-case study was to explore strategies executive and senior healthcare leaders utilized to minimize employee turnover costs. Through interviews with four academic healthcare center leaders on the East Coast of the United States, using Ming-Shu Yuan's (2019) narrative analysis, four primary themes were identified: (a) strategies, (b) implementation, (c) measuring success, and (d) leadership support. One key recommendation is for academic medical center leaders to increase …


The Influence Of Trauma And Tradition In Culinary Conformity And Chef Retention: Is Institutional Isomorphism Forcing Culinary Homogeneity Impacting Chef Retention?, Kevin Ward May 2024

The Influence Of Trauma And Tradition In Culinary Conformity And Chef Retention: Is Institutional Isomorphism Forcing Culinary Homogeneity Impacting Chef Retention?, Kevin Ward

Dublin Gastronomy Symposium

For chefs, the kitchen is not merely a workplace. It is a complex socio-cultural domain shaped by history, tradition, and societal expectations, where a separate world view is shared, along with the ritual customs, artefacts and practices that define them as a tribe. Indeed chefs have a distinctive transformative power as role models, with the capacity to bestow symbolic meaning to food, the fabric of our memories, societies, and daily practices. The culinary domain, like any other institution, is defined not solely by its creations, but also by its perpetuated lived experiences including traumas, memories or traces, created and preserved …


The Oneal Project: Negotiation Education For Library Workers, Courtney Fuson May 2024

The Oneal Project: Negotiation Education For Library Workers, Courtney Fuson

Library Faculty Scholarship

Come and learn about a new open educational resource and community to support library workers as they develop their negotiation knowledge and skills. Designed to help all library workers learn negotiation best practices and strategies for both their personal and professional lives, this OER includes lectures, readings, assessments, and hand-on assignments. In addition to learning about this resource, attendees will learn about the community being created to provide support for library professionals responsible for negotiations and about key issues and trends uncovered during an interview research study. While the content developed around licensing is geared toward an academic audience, the …


Mitigating Burnout In Primary School Teachers Since The Covid-19 Pandemic, Janine Celeste Adrian May 2024

Mitigating Burnout In Primary School Teachers Since The Covid-19 Pandemic, Janine Celeste Adrian

Walden Dissertations and Doctoral Studies

Although teacher burnout has been experienced for decades, teachers faced additional stressors with the onset of COVID-19. Teachers faced newfound stressors due to lockdowns and restrictions on gathering face-to-face and instruction becoming virtual. Even the youngest students (kindergarten to fifth grade) had to be taught according to the virtual learning mandates. As a result, primary school teachers began to experience burnout differently. The purpose of this study was to explore the support primary school teachers needed to help mitigate the burnout they experienced due to the COVID-19 pandemic. This study explored what interpersonal, intrapersonal, or educational support helps mitigate burnout …


Ypfs Lessons Learned Oral History Project: An Interview With Ignazio Angeloni, Ignazio Angeloni, Mercedes Cardona May 2024

Ypfs Lessons Learned Oral History Project: An Interview With Ignazio Angeloni, Ignazio Angeloni, Mercedes Cardona

Documents

No abstract provided.


1 A Phenomenological Study Of The Lived Experiences Of Hospital-Based Physical Therapy Department Leaders’ Most Successful Change Management Initiative, Joseph Patanella May 2024

1 A Phenomenological Study Of The Lived Experiences Of Hospital-Based Physical Therapy Department Leaders’ Most Successful Change Management Initiative, Joseph Patanella

Seton Hall University Dissertations and Theses (ETDs)

ABSTRACT

A phenomenological study of the lived experiences of hospital-based physical therapy department leaders’ most successful change management initiative

Problem: Change management initiatives are consistently employed in healthcare to promote quality care. Of concern is that not all initiatives are successful. Individuals involved in successful change management can offer insight to those approaching initiatives.

Purpose: The purpose of this phenomenological study is to describe the lived experiences of hospital-based physical therapy department leaders’ most successful change management initiative.

Methods: The research design was a qualitative approach. A phenomenological research design was employed, using the voice of a group that has …


Iraq’S Ministry Of Interior: Nato, Capability Building, And Reform, Andrea Malouf May 2024

Iraq’S Ministry Of Interior: Nato, Capability Building, And Reform, Andrea Malouf

The US Army War College Quarterly: Parameters

The ongoing, 20-year effort to reform Iraq’s Ministry of Interior through capability building is an underreported but critical aspect of NATO’s mission. This article identifies 10 strategic errors or “lessons” from this mission related to ends, ways, means, and assumptions. NATO’s involvement was flawed from design to delivery, including its myopic focus on training, systemic disregard of politics, relegation of civilian expertise, and inadequate measurements of its effects. As a result, police legitimacy in Iraq eroded, potentially exacerbating instability. Capability building is becoming more attractive as a non-kinetic tool; the success of future NATO missions—in Iraq and elsewhere—will, therefore, rely …


Jamaican Teachers’ Perceptions Of The Impact Of The Tablets In School Project On Their Literacy-Teaching Practices, Valri Leonie Morgan May 2024

Jamaican Teachers’ Perceptions Of The Impact Of The Tablets In School Project On Their Literacy-Teaching Practices, Valri Leonie Morgan

Walden Dissertations and Doctoral Studies

There have been many innovations targeting literacy teaching and learning in small countries such as Jamaica, but changes to literacy teaching practices are rarely sustained beyond the life of the initial projects. The purpose of this study was to understand teachers’ rationale for changes to literacy teaching practices that were and were not sustained beyond the life of the initial Tablets in Schools (TIS) project of 2014 in Jamaica. Grounded in Lewin’s and Rogers’s change theories, the study’s conceptual framework communicated that impactful innovation leads to sustainable change. The two research questions sought to establish how primary school teachers explained …


Budget Sustainability Strategies And Practices In Correctional Institutions, Darrel Fox May 2024

Budget Sustainability Strategies And Practices In Correctional Institutions, Darrel Fox

Walden Dissertations and Doctoral Studies

Over 80 billion dollars are spent annually incarcerating approximately 2.3 million people, yet correctional systems continue to encounter substantial barriers in maintaining budgetary sustainability. Correctional leaders are concerned with budget strategies’ relevance to ensure that needed resources are allocated and utilized to enable correctional facilities’ continuing effectiveness. Grounded in organizational capacity theory, the purpose of this qualitative multiple case study was to identify and explore effective budget strategies and practices used by midlevel supervisors in correctional institutions. The participants comprised five midlevel correctional supervisors from four state prisons in the Southeastern United States who successfully developed and implemented effective strategies …


Sustainability Strategies For Micro, Small, And Medium Enterprises Located In The Organization Of Eastern Caribbean States, Henry James Hazel May 2024

Sustainability Strategies For Micro, Small, And Medium Enterprises Located In The Organization Of Eastern Caribbean States, Henry James Hazel

Walden Dissertations and Doctoral Studies

Micro, small, and medium enterprises (MSMEs) are critical business entities, disproportionately challenged, and fail at a high rate. Business owners are concerned with sustainability strategies because they support the operations of their enterprises and mitigate failure. Grounded in the resource-based view and dynamic capabilities theories, the purpose of this qualitative pragmatic inquiry was to explore effective strategies that owner-managers of MSMEs located in the Organization of Eastern Caribbean States (OECS) use to sustain their operations beyond 3 years. The participants were 5 owner-managers of MSMEs located in the OECS who implemented successful strategies that sustained their operations for more than …


Back To The Office: Us Employee Reluctance And Re-Engagement Strategies, Khin Thaw Ta Chit May 2024

Back To The Office: Us Employee Reluctance And Re-Engagement Strategies, Khin Thaw Ta Chit

Student Theses and Dissertations

When the pandemic era was concluded, organizations were facing difficulties in bringing employees back to the office. The purpose of this study is to investigate dynamics influencing employee reluctance to be back to the office and to explore the effective re-engagement strategies aiming to propose effective strategies. Although there is a good amount of literature exploring the employee reluctance to be back to the office, there are gaps such as the need for post-pandemic studies and inclusive communication strategies, underscore the timeliness and relevance of the proposed thesis. By using a qualitative method, a survey utilizing Qualtrics Online Survey Software, …


Primary Care In The University Setting After Covid-19: A Multiple Case Study Of Student Health Services In Oregon, D. Chad Johnson May 2024

Primary Care In The University Setting After Covid-19: A Multiple Case Study Of Student Health Services In Oregon, D. Chad Johnson

Dissertations and Theses

In 2020, the COVID-19 pandemic disrupted operations across the settings of primary care and higher education institutions (HEI). HEIs faced sudden decreases in revenue because of reduced enrollments and external pressures to rapidly adapt delivery methods to accommodate the inability to provide in-person classes. Similarly, most primary care settings experienced major reductions to in-person visits and fee-for-service revenues. Student health services (SHS) exist within both primary care and higher education settings and are a unique and poorly understood aspect of primary care. This research set out to explore this under-studied primary care setting by answering the question: "How has COVID-19 …


A Path Towards Trust: Enhancing Relations Between Ngos Using The Intergroup Trust Model, Mariska Kappmeier, Chiara Venanzetti May 2024

A Path Towards Trust: Enhancing Relations Between Ngos Using The Intergroup Trust Model, Mariska Kappmeier, Chiara Venanzetti

Peace and Conflict Studies

Trust is a fundamental element of human relations, facilitating positive cooperation among individuals, groups, and organizations, including those dedicated to peacebuilding. While these organizations ideally collaborate toward their shared goals, interorganizational competition often undermines relationships, breeding distrust. Cultivating interorganizational trust can make the difference between failure and success. However, building trust is challenging due to trust’s elusive, multifaceted nature.

This article proposes a multidimensional trust model to facilitate a systematic approach to trust assessment and subsequent trust-building

Through a case study of two NGOs, we present firstly, the Intergroup Trust Model, which proposes trust consists of five dimensions competence-, …


Exploring The Relationships Between Motivations, Beliefs, Emotions, And Behaviors In The Context Of Organizational Change Readiness, Sidney Taylor Thomas May 2024

Exploring The Relationships Between Motivations, Beliefs, Emotions, And Behaviors In The Context Of Organizational Change Readiness, Sidney Taylor Thomas

Doctoral Dissertations

Organizational change is an inevitable and key feature of an organization’s lifecycle, especially in today’s constantly shifting technological, cultural, and corporate landscapes. However, organizations often struggle to adapt, and change initiatives rarely succeed. Because of this, organizational change readiness has become a popular area of study in the field of industrial-organization psychology. Change readiness in the organizational context has been redefined several times over the past four decades, with recent efforts focused on developing a comprehensive definition and corresponding instrument of measurement for the concept. Change readiness at the individual level is intended to evaluate the psychological state in which …


Reducing Inpatient Falls Utilizing Multimodal Standardized Patient Education: An Evidence-Based Practice Project, Sheryl Almandrez May 2024

Reducing Inpatient Falls Utilizing Multimodal Standardized Patient Education: An Evidence-Based Practice Project, Sheryl Almandrez

Doctor of Nursing Practice Final Manuscripts

Purpose of Project: This project aims to utilize multimodal standardized patient education as an evidence-based practice intervention to reduce inpatient falls.

Background: In 2022, Kaiser Foundation Hospital (KFH) San Diego had 116 falls. Inpatient falls with injury account for the second-highest Joint Commission (TJC) sentinel event and California Department of Public Health (CDPH) adverse events. These injuries include lacerations, subdural hematoma, subdural hemorrhage, hip fractures, and wrist fractures. The Centers for Medicare and Medicaid Services (CMS) have also stopped reimbursing hospitals for the care provided after patients have sustained a fall with injury.

The project was implemented at KFH-San Diego …


Clinical Nurse Manager Fatigue And Its Personal And Professional Impacts, Carlene Galanopulo May 2024

Clinical Nurse Manager Fatigue And Its Personal And Professional Impacts, Carlene Galanopulo

Walden Dissertations and Doctoral Studies

Workplace fatigue has been empirically linked with errors, injuries, and chronic health issues that negatively impact the healthcare worker, patients, and staff with whom that person comes in contact, as well as the organization for which that person works. The experience of fatigue in clinical nurse managers (CNMs) has been understudied. The purpose of this study was to understand the individual experience of fatigue and its professional and personal impacts as more fully described by CNMs. The research question that guided this study involved the professional and personal impact of fatigue as described by CNMs. The occupational fatigue in nursing …


Challenges Faced By Information Technology Project Managers When Adopting Network Automation, Joshua Allen Kerley May 2024

Challenges Faced By Information Technology Project Managers When Adopting Network Automation, Joshua Allen Kerley

Walden Dissertations and Doctoral Studies

Automating network services is vital for small and medium-sized enterprises (SMEs) to remain viable and competitive, but implementation has challenges. Without evidence-based strategies to help IT project managers curb those challenges, the transition to automating network services could be hindered. Grounded in Lewin’s change model, the purpose of this qualitative pragmatic inquiry was to explore the methods used by IT project managers in network engineering to curb the challenges they face when automating network services. Semi-structured interviews were conducted with a purposive sample of 10 IT project managers from non-governmental SMEs in Florida, US. The data were thematically analyzed, and …