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The Relationship Between Deans’ Transformational Leadership And Teachers’ Work Engagement In Higher Education Institutions In Inner Mongolia, China, Lingbo Han

Graduate Student Theses, Dissertations, & Professional Papers

This study was designed to investigate the relationship between deans’ transformational leadership and teachers’ work engagement in Chinese higher education institutions, with a specific focus on Inner Mongolia. Against the backdrop of China’s ongoing higher education reforms and increasing emphasis on faculty development, understanding how leadership styles influence teacher motivation has become crucial for institutional advancement.

A quantitative, non-experimental causal-comparative design was employed to examine how four dimensions of transformational leadership - charisma, vision, individualized consideration, and intellectual stimulation - relate to teachers’ work engagement. Using multiple analytical approaches including correlation analysis, regression modeling, and comparative statistical tests, the study …

The Effects Of An Organizational Shift To Pay Transparency On Employees’ Justified Under-Met Pay Standing Expectations And Turnover Intentions, Heather Godsey

Industrial-Organizational Psychology Dissertations

Pay transparency is becoming more commonplace within U.S. organizations, due to the enactment of state pay transparency laws attempting to reduce the gender wage gap and broader calls for greater transparency in organizations. While transparency may be ideal, its effects on employee attitudes and behaviors are unclear. This study explored a potential unintended outcome of pay transparency, employee turnover, by examining how fairness perceptions mediate the justified under-met pay standing expectations and employees’ turnover intentions relationship, while investigating gender and justice sensitivity as moderators. A sample of 426 participants experienced an organizational shift from pay secrecy to pay transparency and …

A Change In Climate: Inclusion And Menopause Experience At Work, Janie D. Stuart

Industrial-Organizational Psychology Dissertations

Inclusion within workplace environments is increasingly important as workforce diversity continues to expand. Despite anti-discrimination laws, women and other underrepresented groups often face exclusion in the workplace, which negatively affects their professional growth, health, and well-being. This research focused on how menopause, a natural biological transition, compounds workplace exclusion for women. Specifically, the study investigated the relationship between Menopause Experience and two workplace outcomes, Organizational Commitment and Turnover Intention, and assessed the moderating effects of Inclusion in organizations, teams, and non-gendered workplace cultures. There were strong positive relationships between all three dimensions of Inclusion with both Organizational Commitment and Turnover …

Leadership Communication And Symbolic Language In Organizational Change: A Study In Higher Education, Christine Fischer

Dissertations

Higher education institutions face growing pressures related to affordability, accessibility, and trust. In this environment, leadership communication, especially symbolic language that frames transformation as mission-aligned, plays a central role in shaping organizational change. This qualitative single-case study examined how leaders at a private Christian liberal arts college used metaphors, narratives, and values-based discourse to communicate an innovative tuition model and how this language influenced stakeholder perceptions, engagement, and resistance. Data included 26 leadership communication documents, a metaphor-based faculty and staff survey, and eight semi-structured interviews. Reflexive thematic analysis and metaphorical analysis were used to interpret symbolic language, meaning-making processes, and …

Healthcare Providers’ Lived Experiences During Pivotal Change, Lisa Raynelle Shelley

Dissertations

This phenomenological study examined healthcare providers’ lived experiences of psychological safety and administrative leader behaviors that influenced those experiences during pivotal change. While much research addressed psychological safety among frontline healthcare staff, a gap was noticed concerning providers. This study aimed to investigate the impact of psychological safety and administrative support on provider engagement, emotional response, and retention during periods of significant change. Data were collected via a survey containing multiple-choice and open-ended questions, followed by semi-structured interviews. Four findings emerged. First, the providers’ pivotal events generated themes of “workplace power dynamics,” “systemic and organizational change,” “transformational crisis,” and “physical …

An Introductory Guide To Trauma Informed Care, Isabella Fallon

Williams Honors College, Honors Research Projects

This project will consist of researching and analyzing at least 30 scholarly and government publications about trauma-informed care (TIC), resulting in a literature review at between 20-25 pages in length. TIC encompasses direct practice with clients, assessment tools, organizational structure and policy, as well as governing documents that impact service delivery. This literature review will build on the work of the Substance Abuse and Mental Health Services Administration's Concept of Trauma and Guidance for a Trauma-Informed Approach, focusing on providing practical examples of the physical and mental impacts of trauma, trauma-informed frameworks, trauma-informed tools/assessments, and trauma-informed policy, while analyzing and …

Internal Or External: An Exploration Of The United States Police Chief Hiring Process, Kayleigh Walker

Williams Honors College, Honors Research Projects

This paper explores the hiring processes of police chiefs across the United States, focusing on internal versus external hiring practices. The goal of this research was to identify common trends, legislative barriers, and the impact of leadership on the hiring process through historical context, legal analysis, and case studies. The findings suggest that internal hires dominate chief appointments, though external hires are often sought during crises. The paper concludes with recommendations for future research and highlights the need to more fully understand this phenomenon. Understanding the processes and limitations surrounding the appointment of new leadership is critical to reform and …

Organizational Culture Formation In Early-Stage, Mission-Driven Ventures, Janezee Bond

Theses and Dissertations

This research seeks to understand how organization culture is formed in early-stage nonprofit, mission-driven, and purpose driven organizations. Growth stage was determined by looking at Flamholtz and Randl’s “Growing Pains” stages of organizational growth and Cameron & Quinn’s Organizational Culture Assessment Instrument (OCAI) was utilized to identify the current organizational culture type. The research focused on the insights and experiences of founders of early-stage companies (defined as having been founded in the past 15 years). The research revealed that founders are integral in culture creation through their roles and especially through role modeling in the early stages. Additionally, one significant …

Teacher Stress, Well-Being, And Adaptation To Innovation, Amanda Leanore Pelloth

Theses and Dissertations

Teachers face many sources of stress; however, a consistent source is prompted by the need to cope with change as districts adapt to shifting paradigms. This study intended to fill Rogers’ (2003) KAP gap and the failure of innovations by infusing the study of well-being and emotion into the narrative by incorporating the transactional relationship between technostress and implementation efforts into the technochange process. The study investigated teachers’ cognitive appraisals of technochange (primary appraisal) and their adaptational coping processes (secondary appraisal) to understand how implementation impacts teachers’ well-being and their adaptive processes. A parallel convergent mixed methods approach with an …

'No Girl-On Girl Crime': A Qualitative Interview Study Of How Older Women In The Police Force Experience Competition, Social Support, And Discrimination, Bridget Graham

Theses and Dissertations

Law enforcement remains a male-dominated field in which women continually have to prove they belong. As women achieve recognition and move into high-ranking roles in law enforcement, they encounter unique forms of discrimination and social support opportunities that are shaped by their years of experience. To better understand the unique lived experiences of aging women in the context of the police force, this thesis conducted qualitative interviews with women in their fifties who have achieved success as police officers. Semi-structured interviews with six aging adult women within law enforcement were conducted. The interviews included questions related to the evolution of …

Effective Onboarding For C-Suites, Ming Hwee Low

Theses and Dissertations

This qualitative research explored what constituted effective onboarding for C-suite leaders, particularly CEOs and their direct reports, to support their rapid integration and effectiveness within organizations. Drawing on semi-structured interviews with 10 C-suite leaders across multiple sectors, the study aimed to contribute to the fields of organizational development and leadership development by identifying key onboarding practices that facilitate a new leader’s success. The research employed a grounded theory approach, coding and analyzing quotes from participants to derive central themes. Findings indicated that effective onboarding at the C-suite level extended beyond the initial weeks of orientation. Participants emphasized the need for …

The Inner Emotional Landscape Of Nascent Od Entrepreneurs: A Qualitative Study Of Women Founders, Jordan Alexandra Davies

Theses and Dissertations

This study explored the inner emotional landscape of nascent female entrepreneurs in the field of Organization Development (OD), illuminating the paradoxes they encounter as they build values-based businesses in a field that socializes deep personal alignment. Through semi-structured interviews with 10 founders of boutique OD firms, the research surfaced tensions between authenticity and performance, empowerment and dependency, coherence, and emotional dissonance. The findings suggest that becoming an OD entrepreneur involves working through paradox, not erasing it. In doing so, the study contributes to a more nuanced understanding of emotional labor, legitimacy, and the quiet cost of performing congruence in a …

Impacts Of Artificial Intelligence On The Human Workforce, Dwayne A. Henry

Theses and Dissertations

This qualitative study explored how artificial intelligence (AI) implementation was experienced by employees across organizations with varying levels of AI maturity. Drawing from semi-structured interviews with fifteen professionals across twelve organizations, including technology firms, government agencies, and healthcare providers, the research examined perceptions of AI's impact on daily work, role evolution, organizational culture, and employee learning. Thematic analysis revealed seven major themes: trust and transparency in AI, productivity and job security, training and learning support, organizational culture, customer-centric use of AI, ethical and environmental concerns, and evolving roles. While participants recognized AI’s potential to enhance efficiency and innovation, they also …

Analysis Of Dual Roles: Work-Life Balance Experiences Of Female Professors And Mothers In California, Lu Liang

Theses and Dissertations

The study aims to discover and understand the work-life balance experience of mothers who are also professors working in higher education institutions in California. The research reveals the unique challenges, needs, and motivations to manage work and family responsibilities. The literature review indicates that mother professors encounter conflicts of roles and responsibilities from academic work and domestic duties. Moreover, mother professors experience persistent gender disparity and systemic barriers as an underrepresented group in academia, hindering their personal and professional advancements. This qualitative study utilizes quantitative ethnography (QE), an incorporated research methodology to examine mother professors’ work-life balance experience. Additionally, the …

Ai For The Common Good: Exploring Global Nonprofit Framing Of Artificial Intelligence, Kathleen Teresa Scott

Theses and Dissertations

As artificial intelligence (AI) reshapes nearly every sector, global nonprofits face a distinct challenge: embracing innovation without compromising their core missions. This study investigated how three leading nonprofit organizations--the National Red Cross and Red Crescent Societies, the Brookings Institution, and the Center for Creative Leadership--publicly framed their AI implementation approaches between 2018 and 2025. These organizations span the fields of humanitarian aid, policy research, and leadership development, offering a cross-sector perspective on how mission-driven institutions navigate technological transformation.Using a mixed-methods document analysis, this research examined both internal implementation narratives and outward-facing thought leadership. Findings revealed that while all three organizations …

How Does Organization Growth Affect The Organization’S Culture, Megan Howe

Theses and Dissertations

The purpose of this study was to understand how organization growth affects the organization’s culture. Culture was generally defined as the behavioral norms and ways of working at an organization. Following interviews with 28 people in an organization that had been growing and was expecting to grow further, the results of the study suggested that organization growth did not have a noticeable impact on culture. Instead, the data suggest that the longer a person is a part of a culture, the more opportunity there is to see evolution or how things like growth, the passing of time, generational differences, and …

An Exploration Of Compassion Fatigue In Organization Development Practitioners, Ciara Henschke

Theses and Dissertations

Compassion fatigue is well-documented in helping professions but remains underexplored in the field of organization development (OD). This qualitative study examines the contributing factors, manifestations, and mitigation strategies of compassion fatigue among OD practitioners. Findings from interviews with experienced practitioners reveal that leadership dysfunction, large-scale change, role-based emotional labor, and personal vulnerability contribute to fatigue. Manifestations span emotional, cognitive, physical, and relational domains, sometimes spilling into practitioners’ personal lives and diminishing professional effectiveness. Common coping strategies include physical regulation, boundary-setting, peer support, and reframing — similar to those in other helping fields, yet uniquely adapted in the absence of formal …

Supports For Mental Well-Being Valued By Healthcare Workers: Qualitative Analysis Of Data From A Canadian Cohort Of Healthcare Workers During The Covid-19 Pandemic, Shannon Marie Ruzycki, Anil Adisesh, Quentin Durand-Moreau, France Labrèche, Tanis Zadunayski, Erica Stroud, Nicola Cherry

Études primaires

A prospective cohort of 4964 HCWs from four Canadian provinces was established early in the COVID-19 pandemic. Participants were invited to comment about workplace mental health supports at three time points. We performed a thematic content analysis of responses from 1738 participants using the Social Support Behaviour Code framework to categorize barriers to support as informational, tangible, emotional, social, or expressing esteem. Themes were synthesized into suggestions for healthcare organizations to prepare for future crises. Formal and informal peer support, workplace mental health supports, and one-on-one counseling were most often mentioned as valued. Analysis suggested that workplace social networks as …

Evolution Of Stressors For Healthcare Workers Over The Covid-19 Pandemic, F. Labrèche, Q. Durand-Moreau, A. Adisesh, J.-M. Galarneau, Shannon Ruzycki, Tanis Zadunayski, Nicola Cherry

Études primaires

Background:

Many studies have documented exposure to psychosocial factors in healthcare workers (HCWs) during the COVID-19 pandemic. Few have done it prospectively with open-ended questions.

Aims:

To describe the evolution of stress factors reported by HCWs during the pandemic.

Methods:

A prospective cohort of 4964 HCWs (physicians, nurses, healthcare aides, personal support workers), from four Canadian provinces, received four online questionnaires between the springs 2020 and 2022. Responses to an open-ended question on stressful events were coded into 25 stressors. Multilevel logistic regressions assessed trends in stressors, and the effect of gender, occupation, and age.

Results:

In 2020, 91% of …

Leveraging Ai-Driven Salesforce Crm To Improve Customer Retention In The Irish Insurance Sector., Mohamed El Bakouri

Business ETD Collections

This study explores the growing importance of customer satisfaction within the Irish insurance sector, a highly competitive and evolving market. Traditionally, insurers relied on personal relationships and competitive pricing to retain customers; however, modern consumers increasingly demand fast, personalised services tailored to their individual needs. In response, artificial intelligence (AI), particularly when integrated with customer relationship management (CRM) systems, has emerged as a transformative solution. Tools such as AI-powered CRM platforms enable insurers to utilise predictive analytics, generate customer insights, and enhance service delivery, thereby improving customer retention. Despite these benefits, the adoption of such technologies presents significant challenges for …

Strategic Digital Transformation Of Internal Audit: The Microsoft Case Study., Maria De Jesus Marin Marin

Business ETD Collections

Internal audit functions are under increasing pressure to evolve amid rapid digital innovation and rising expectations for risk responsiveness and strategic insight. While tools such as data analytics, automation, and AI offer clear benefits, many audit teams still face inefficiencies and underutilised technology. This study explores how Microsoft’s internal audit function, a case within a digitally advanced yet operationally complex environment, can enhance efficiency, risk detection, and internal controls through digital tools, agile methods, and process redesign. Drawing on qualitative research, including interviews and surveys with internal audit, IT and compliance professionals, the study bridges academic theory with practical insight. …

Closing Racial And Ethnic Disparity Gaps In Pediatric Asthma Follow Up Care - A Quality Improvement Initiative, Ayodele Ayeko

Graduate Theses, Dissertations, and Problem Reports (ETD)

ABSTRACT

Closing racial and ethnic disparity gaps in pediatric asthma follow up care - A quality improvement initiative

Ayodele Ayeko

Introduction/Background: Inadequate management of asthma significantly contributes to poor asthma control, poor quality of life (QOL), and high hospitalization rates among pediatric patients. The Global Initiative for Asthma (GINA) guidelines offer recommendations designed to enhance asthma control and improve the quality of life for those affected (2015), including recommendations for close follow up care. At WVU Medicine Children’s Hospital (WVUMCH), insufficient asthma control has been associated with lower clinic follow-up rates and an increase in hospitalization. Although educational initiatives …

Assessing The Role Of Leadership In Shaping Digital Transformation Capabilities In Uae Governance, Arif Alshamsi, Maytha Al Ali, Noura Metawa

All Works

The present study aims to investigate the impact of leadership on digital transformation in the UAE government, using a Knowledge, Attitude, and Practice (KAP) analytical framework. This study examines the effect of leaders’ familiarity with digital technologies, their attitudes towards innovation, and their practical tactics for execution on the process of digitalizing government services. Employing a mixed-methods methodology, this research uses surveys and interviews to gather data from influential policymakers while also conducting a comprehensive examination of case studies on digital projects. The findings suggest that considerable knowledge and favorable attitudes towards digital transformation exist. However, implementing digital transformation methods …

The Relationship Between Principals’ Transformational Leadership And Teachers’ Organizational Citizenship Behavior Within Public Primary And Middle Schools In Baotou, Inner Mongolia, China, Chuxuan Yin

Graduate Student Theses, Dissertations, & Professional Papers

This non-experimental causal-comparative study was designed to explore the relationship between principals’ transformational leadership and teachers’ organizational citizenship behavior within public primary and middle schools in Baotou, Inner Mongolia, China, as well as the differences in principals’ transformational leadership and teachers’ organizational citizenship behavior based on demographic characteristics. A sample of 142 principals and 675 teachers was recruited. Data collection utilized two validated instruments: the Transformational Leadership Questionnaire for evaluating principals’ transformational leadership level, and the Organizational Citizenship Behavior Scale for Primary and Middle School Teachers for measuring teachers’ organizational citizenship behavior level. Both descriptive statistics (frequency distribution, mean, standard …

Department Chairs' Experience In Implementing Educational Mandates In Chinese Higher Education, Lida Liu

Graduate Student Theses, Dissertations, & Professional Papers

In the era of globalization and a thriving knowledge economy, higher education emerges as a pivotal vehicle for driving social progress and shaping new development paradigms. Departments, as the fundamental units of teaching, research, and social service, occupy a crucial position within the higher education system. The implementation experiences of department chairs, encompassing the opportunities and challenges they encounter, the strategies and actions they undertake, as well as the support they receive and obstacles they face, hold significant importance for gaining insights into the execution of educational mandates at the grassroots level and enhancing the efficiency of higher education management. …

Organizational Factors That May Contribute To Physician Burnout, Joseph Neric

Midwest Social Sciences Journal

Burnout is pervasive in the healthcare industry and is disproportionately affecting physicians. Burnout is defined as a psychological response to chronic workplace stress that is manifested as physical and emotional exhaustion, cynicism, and reduced self-efficacy. Even though there is comprehensive research on physician burnout—particularly physician driven—this research aims to highlight the importance of how healthcare organizations negatively contribute to physician’s workplace stress.

The Oldenburg Burnout Inventory (OLBI) was used to measure the presence of burnout. The Areas of Worklife Survey (AWS) was used to measure the incongruence between the job and the person. Results (n=198) from the OLBI indicated 37.4% …

Urban Isolation In The Digital Age- Examining The Sociological Impact Of The Digital Divide On Civic Life In U.S. Cities, Delante Clark

Graduate Scholarship and Creative Works

The digital divide remains a persistent barrier to civic participation and social inclusion in urban America, particularly in historically underserved communities. This mixed-methods study investigates how digital lack of access affects civic engagement, social capital, and community cohesion in U.S. cities, with a focus on Chicago’s South Side, Harlem New York, St. Louis, and Orlando. Drawing on quantitative data from recent surveys and qualitative insights from peer-reviewed literature, the research applies four sociological frameworks, Urban Sociology, Social Capital Theory, Critical Race Theory, and Symbolic Interactionism. These were used to examine the structural and interpretive aspects of digital isolation. Findings reveal …

The Professional Backgrounds And Experiences Of Higher Education Trustees And Its Influence On Decision Making, Jade J. Irving

Graduate Theses, Dissertations, and Problem Reports (ETD)

There are many complex decisions that must be made among the board of governors within institutions of higher education. Recent headlines on the decisions of trustees regarding campus closures and consolidations, program cuts, and presidential appointments have put a spotlight on the individuals responsible for making such decisions. This study examined how trustees of public 4-year institutions in the state of West Virginia perceive the value of their professional backgrounds and experiences in fulfilling their governance responsibilities. Using an explanatory sequential design, this study investigated how trustees’ professional experiences shape their decision-making processes through the theoretical lenses of sensemaking theory …

Relationship Between Transformational Leadership And Employees' Psychological Safety, Minahil Khan

SSLA Culminating Experience

This study explored how psychological safety manifests in the workplace and how it is influenced by transformational leadership. Using quantitative survey data from 101 employees—pre-dominantly based in Karachi, Pakistan—the research investigated the relationship between psychological safety and transformational leadership. It also explored whether there is a gender difference in the employees’ perception of transformational leadership and psychological safety. Findings indicate that transformational leadership has a significant positive correlation of 0.734 with psychological safety, which in turn enhances employees’ willingness to speak up and engage in creative problem-solving. Additionally results also indicated that there is no statistically significant gender difference in …

“Fixing” Settler Capitalism: Un/Sustainability In The Former Fort Ord, Clare M. Beer, Sara Salazar Hughes

Urban and Environmental Studies Faculty Works

California's former Fort Ord Army Base is located on the unceded Indigenous territory of the Ohlone Costanoan Esselen Nation. After seven decades as a training ground for foreign wars, the decommissioning of the base triggered an economic, demographic, and cultural crisis for greater Monterey. The solution to this crisis, the Fort Ord Base Reuse Plan, promised sustainable development in the form of local environmental protection, public higher education, and economic growth. We argue that the Fort Ord Base Reuse Plan illustrates a settler sustainability fix, which the state deploys to secure settler capitalist futurity on the Monterey Peninsula at the …