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The Art Of Spinning In Al-Talafari Poetry Between Tradition And Renewal (593-675 Ah), Eman Awad Al-Rajab Apr 2026

The Art Of Spinning In Al-Talafari Poetry Between Tradition And Renewal (593-675 Ah), Eman Awad Al-Rajab

Journal of Arts and Social Sciences

This study investigates the art of the ghazal in the Diwan of Shehab al-Din al-Talafari, a prominent Mamluk poet who skillfully integrated traditional and modern forms of the genre. Tracing the ghazal’s development from the pre-Islamic era to the Mamluk period, the research examines Talafari’s poetic style, the coherence of his imagery, the vibrancy of colors and movements, and his use of rhetorical and badiʿ devices.The analysis highlights Talafari’s ability to balance innovation with classical influence, revealing how he enriched the ghazal by combining established conventions with creative originality. By studying his Diwan, the research identifies the techniques he employed …


Stylistic Word Choice In The Holy Quran “Its Semantic Dimensions And Argumentative Potential”, Abdel Hakim Ahmed Sir Al-Khatim Jini Apr 2026

Stylistic Word Choice In The Holy Quran “Its Semantic Dimensions And Argumentative Potential”, Abdel Hakim Ahmed Sir Al-Khatim Jini

Journal of Arts and Social Sciences

This research aims to study the stylistic choice of words and trace their semantic and argumentative movement by shedding light on the precision of the stylistic choice of Quranic words, which carry argumentative potential and persuasive semantic dimensions through their context. The recipient has no choice but to submit and acquiesce. The study examines these words in terms of their lexical and semantic content, not as a departure from the linguistic norm. The study examines examples from the Holy Quran, where the word is evaluative, lively, and charged with semantic dimensions and persuasive argumentative potential. These words compel the recipient …


The Capabilities Of Chatgpt-4 In Audio And Video Podcast Production: Content Generation, Narrative Storytelling And Creative Production, Emad El-Din Tag Elsir Fageer Omer Apr 2026

The Capabilities Of Chatgpt-4 In Audio And Video Podcast Production: Content Generation, Narrative Storytelling And Creative Production, Emad El-Din Tag Elsir Fageer Omer

Journal of Arts and Social Sciences

This study explores the characteristics of ChatGPT-4 in audio and video podcast production, focusing on three key aspects: content generation, storytelling, and creative production. Utilizing a descriptive-analytical methodology, the research analyzed content samples from audio podcasts by Sky News Arabia and BBC Arabic, and video podcasts by Abu Dhabi and Dubai channels. The content was then regenerated using ChatGPT-4. The findings demonstrate that ChatGPT-4 excels in content generation in terms of speed, quality, and accuracy. It also enhances storytelling quality by producing coherent and engaging narratives. Additionally, ChatGPT-4 provides technical guidance to improve sound quality, background music, and sound effects, …


Ahmed Bin Qasim Al-Hajri (Died After: 1641 Ad) And His Translation Of The Decision Of Muslims Expulsion From Valencia As A Model., Fatima Al-Hatmiya, Fatima Belhouari Apr 2026

Ahmed Bin Qasim Al-Hajri (Died After: 1641 Ad) And His Translation Of The Decision Of Muslims Expulsion From Valencia As A Model., Fatima Al-Hatmiya, Fatima Belhouari

Journal of Arts and Social Sciences

This study aims to analyze the document of the Final Expulsion of the Moriscos from Spain in 1609, as one of the most significant official documents that embodied the decisive shift in the trajectory of the Morisco issue during the seventeenth century, within a context of escalating political and economic crises and a religious, social, and cultural clash between Muslims and Christians. The decision represented the culmination of a long process of restrictive policies and attempts at forced assimilation, and it concluded with King Philip III signing it on April 19, 1609, and its subsequent promulgation on September 22 of …


Towards A Proposed Program Based On The Bridge Model To Enhance Insurance Awareness Among Employees In Private Schools In Muscat, Mohamed Mohamed Kamel Elsherbiny, Maitha Bint Nasser Bin Saif Alshibli Apr 2026

Towards A Proposed Program Based On The Bridge Model To Enhance Insurance Awareness Among Employees In Private Schools In Muscat, Mohamed Mohamed Kamel Elsherbiny, Maitha Bint Nasser Bin Saif Alshibli

Journal of Arts and Social Sciences

Social insurance is a basic support of development in society. It guarantees the citizen’s safety and psychological, social and economic stability through highly efficient and effective institutional performance that keeps up with social, economic and technical developments. It is worth noting that the insurance industry cannot develop in an environment where the insurance culture is absent among its members. Despite the great efforts made by the Public Authority for Social Insurance in spreading insurance awareness, the actual reality indicates that individuals have little knowledge of insurance. Therefore, this study aims to present a proposed program for the development of insurance …


Stable Adolescence Of Saudi Family Children: An Analytical Study In Light Of The Sustainable Development Goals From The Perspective Of Working With Groups, Hind Bint Aed Aljuhani Apr 2026

Stable Adolescence Of Saudi Family Children: An Analytical Study In Light Of The Sustainable Development Goals From The Perspective Of Working With Groups, Hind Bint Aed Aljuhani

Journal of Arts and Social Sciences

Stable adolescence among members of the Saudi family group is an analytical study in light of the sustainable development goals.The current research aims to clarify the efforts of the Kingdom of Saudi Arabia in supporting the Saudi family in light of the Sustainable Development Goals, to study the reality of adolescence for the children of the Saudi family from the point of view of the families themselves, to formulate proposals from the perspective of working with groups to achieve stable adolescence for the children of the Saudi family in light of the Sustainable Development Goals. The research relied on the …


Environmental Behavior And Its Relationship With The Level Of Social Responsibility Among Scout And Guide Students In Schools Of Al-Dhahirah Governorate, Sultanate Of Oman, Sulaiman Bin Khalifa Bin Nasser Almamari Apr 2026

Environmental Behavior And Its Relationship With The Level Of Social Responsibility Among Scout And Guide Students In Schools Of Al-Dhahirah Governorate, Sultanate Of Oman, Sulaiman Bin Khalifa Bin Nasser Almamari

Journal of Arts and Social Sciences

This study aimed to identify the degree of practicing positive and negative environmental behavior and its relationship to the level of social responsibility. This study used a quantitative approach and relied on a questionnaire as a data collection tool. A random sample of 215 male and female students was selected. The results showed that the level of social responsibility among the students in the study sample was high, and that the level of environmental behavior was average among the study sample members. The results also indicated statistically significant differences in the level of social responsibility and the degree of practicing …


Hussein Mu’Nis’S Perceptions Of Historical Knowledge In Light Of Developments In The Foundations And Logic Of Modern Science, Kawa Azeez Brahim Apr 2026

Hussein Mu’Nis’S Perceptions Of Historical Knowledge In Light Of Developments In The Foundations And Logic Of Modern Science, Kawa Azeez Brahim

Journal of Arts and Social Sciences

During the modern era, humanity witnessed major developments and transformations of the foundations and concepts upon which the logic of science was built, up to the present time in which we live, especially since these changes were in the essence and foundations of science, including, for example, what can be called the exact, mathematical, and experimental sciences, in which major and influential developments occurred that affected the sciences. The nature of man’s understanding of life and existence changed to the point that humanity was able, by employing these transformations, to control and control the external environment in which it lives …


Knowledge Of Eleventh Grade Students In The Sultanate Of Oman About Sustainable Tourism In Light Of The Requirements Of The Purple Economy, Zainab Bint Juma Al-Mashrafi, Muna Bint Rashid Alna’Aimi, Ahmed Bin Hamad Alrabaani Apr 2026

Knowledge Of Eleventh Grade Students In The Sultanate Of Oman About Sustainable Tourism In Light Of The Requirements Of The Purple Economy, Zainab Bint Juma Al-Mashrafi, Muna Bint Rashid Alna’Aimi, Ahmed Bin Hamad Alrabaani

Journal of Arts and Social Sciences

This study aimed to reveal the level of knowledge of eleventh grade students in the Sultanate of Oman about sustainable tourism in light of the requirements of the purple economy. To achieve this, the study sample was selected randomly, which consisted of (267) male and female students from the Governorates of Muscat, South Al Batinah and North Al Batinah in the Sultanate of Oman. The study followed the descriptive approach, and data were collected using the study tool represented by the cognitive achievement test, which consisted of (22) questions, distributed over four main axes, which are: First - interest in …


Sociocultural Change And The Prevalence Of Chronic Diseases Among Women In Arabian Gulf Countries: Kuwait As An Example, Yagoub Y. Al-Kandari Apr 2026

Sociocultural Change And The Prevalence Of Chronic Diseases Among Women In Arabian Gulf Countries: Kuwait As An Example, Yagoub Y. Al-Kandari

Journal of Arts and Social Sciences

This study aims to examine the effect of modernity and the prevalence of chronic diseases among women in Kuwait as an example of Arabian Gulf countries. A total of 5,749 married and previously married women aged 18–79 years were selected from 10 primary health care clinics out of 50, using a stratified random sample. A questionnaire was the major tool of this study. The questionnaire included some sociocultural and health variables. Information about age, level of education, governorate, family income, job position, the respondents’ and their parents’ types of marriage, and ethnic groups were collected. Respondents were asked to self-report …


Is Less More? An Analysis Of Microblogs Vs. Discussion Forums As Tools For Understanding The Public, Marco Castillo Apr 2026

Is Less More? An Analysis Of Microblogs Vs. Discussion Forums As Tools For Understanding The Public, Marco Castillo

Publications and Research

Social media platforms offer valuable tools for public administrators seeking to assess public sentiment on policy issues, especially in urban areas with diverse stakeholder interests. This study investigates how public administrators can leverage social media by comparing communications on Reddit’s discussion forum platform with X’s microblogging platform. I hypothesize that Reddit fosters more subjective, nuanced discussions, providing richer insights into public sentiment. To test this, sentiment and regression analyses are conducted on communications about urban cycling on both platforms. Results indicate that while Reddit facilitates deeper exploration of public issues, X also effectively assesses public sentiment. The study concludes by …


Bibliography Of Religious Faith And The Mathematical Sciences, Calvin Jongsma Apr 2026

Bibliography Of Religious Faith And The Mathematical Sciences, Calvin Jongsma

Faculty Work Comprehensive List

This Bibliography is offered as a helpful resource for anyone who wishes to thoughtfully explore the connections between religious faith and the mathematical sciences. Searching the database for a topic of interest will bring up items with that focus. An entry’s attached PDF (when publicly available) can be opened and read while in the database. Alternatively, each item contains a URL/web link to a location where one can either read the item or retrieve information about how to obtain a copy of it.


Tear Down The Wall: Why Requiring The Fda And The Pto To Share Information Will Improve The Decision-Making Of Both Agencies, Robin C. Feldman, Gideon Schor Apr 2026

Tear Down The Wall: Why Requiring The Fda And The Pto To Share Information Will Improve The Decision-Making Of Both Agencies, Robin C. Feldman, Gideon Schor

Faculty Scholarship

An invisible wall separates the U.S. Food and Drug Administration (FDA) from the U.S. Patent and Trademark Office (PTO). This wall blocks inter-agency communication, depriving the PTO of information relevant to patent applications and depriving the FDA of information relevant to drug-approval applications. Consequently, it is too easy for a drug company to tell the PTO ‘our drug is new’ (in hopes of speeding a patent grant) while telling the FDA ‘our drug is not new’ (in hopes of speeding drug approval). Better communication between the FDA and PTO would increase agency accuracy by preventing inconsistent representations, and would increase …


Human And Geographic Dimensions Of Heat Risk: Progress, Challenges, And Opportunities, Olga V. Wilhelmi, Mary H. Hayden, Peter D. Howe, Jennifer K. Vanos, Sara Meerow, Dana Habeeb, V. Kelly Turner, Cenlin He, Ulrike Passe, Tian Yao, Rodrigo Leal, Rajesh Kumar, Benjamin Crawford, Kevin Lanza, Alamin Molla, Andrew J. Newman, Amanda L. Laverty, Jean Claude Iradukunda, Carly Frank, Tammie Visintainer Apr 2026

Human And Geographic Dimensions Of Heat Risk: Progress, Challenges, And Opportunities, Olga V. Wilhelmi, Mary H. Hayden, Peter D. Howe, Jennifer K. Vanos, Sara Meerow, Dana Habeeb, V. Kelly Turner, Cenlin He, Ulrike Passe, Tian Yao, Rodrigo Leal, Rajesh Kumar, Benjamin Crawford, Kevin Lanza, Alamin Molla, Andrew J. Newman, Amanda L. Laverty, Jean Claude Iradukunda, Carly Frank, Tammie Visintainer

Faculty Research, Scholarly, and Creative Activity

No abstract provided.


Factors Affecting Purchase Intention Toward Second Hand Clothes, Soumaya Mounir Kaakour, Fouad Saad Apr 2026

Factors Affecting Purchase Intention Toward Second Hand Clothes, Soumaya Mounir Kaakour, Fouad Saad

BAU Journal - Society, Culture and Human Behavior

Although the purchase of second-hand clothing remains a debated research topic, it is widely acknowledged that second-hand clothing (SHC) benefits society by reducing the waste of natural resources and promoting sustainability, however, it is yet to be determined whether the motivation behind buying second-hand clothing is driven by concerns for self, community, and nature.

This research aimed to investigate the impact of the five following factors frugality, perceived environmental knowledge, attitude, environmental concern, and mindful consumption on the purchase intention of second-hand clothing. A quantitative approach was used, and data was gathered online using Google Forms, where 308 responses were …


Volatility Forecasting For Muscat Security Market Index Using Markov Switching Garch Model And Back-Propagation Neural Network, Brahim Benaid, Iman Al Hasani, Mhamed Eddahbi Apr 2026

Volatility Forecasting For Muscat Security Market Index Using Markov Switching Garch Model And Back-Propagation Neural Network, Brahim Benaid, Iman Al Hasani, Mhamed Eddahbi

Sultan Qaboos University Journal For Science

This study examines key characteristics of stock market time series, such as regime shifts and non-linearity, which necessitate specialized methods for capturing market volatility. To improve volatility forecasting for the Muscat Securities Market Index (MSMI), the paper proposes a Back-Propagation Neural Network (BPNN) model. The neural network takes as input the volatility estimated by the Markov-Switching GARCH (MS-GARCH) model and uses the Close-Close volatility estimator as the output. The findings indicate that incorporating the neural network enhances the forecasting accuracy of the MS-GARCH model, as measured by Root Mean Square Error (RMSE) and Mean Absolute Error (MAE). The main contribution …


A Note On A Class Of Estimates For The Regression Function, Mounir Arfi Apr 2026

A Note On A Class Of Estimates For The Regression Function, Mounir Arfi

Sultan Qaboos University Journal For Science

In this paper we study the rate of convergence for a kernel general estimate of the regression function when the observed process is ρ ̃-mixing. The uniform almost sure convergence is obtained over a sequence of compact sets which increases to Rd as n →∞.


Global Distribution And Origin Of Manganese Deposits: Insights Into Oman's Role In Production And Economic Significance, Abdulrahman Kayode Shehu, Salah Al-Khirbash, Mohammed Farfour Apr 2026

Global Distribution And Origin Of Manganese Deposits: Insights Into Oman's Role In Production And Economic Significance, Abdulrahman Kayode Shehu, Salah Al-Khirbash, Mohammed Farfour

Sultan Qaboos University Journal For Science

Manganese is a globally significant industrial metal essential for steelmaking, battery technologies, and emerging green-energy applications. As demand increases, understanding the geological diversity, distribution, and economic context of manganese deposits is critical. Manganese deposits occur in a range of tectonic settings and include hydrogenetic, diagenetic, and hydrothermal–exhalative systems associated with ophiolites, mid-ocean ridges, back-arc basins, and sedimentary basins. These genetic types exhibit distinct mineralogical, geochemical, and isotopic signatures that reflect processes such as hydrothermal precipitation, hydrogenetic crust formation, and diagenetic remobilization. These different genetic Mn types have distinct mineralogy, major and trace element compositions, REE geochemistry, and isotopic compositions, reflecting …


Isolation Of Stigmasterol, Α –Amyrin And Lupeol Acetate From The Hexane Extract Of Calatropis Procera Leaves, Saleh N. Al-Busafi, Al-Hawraa Al-Harthi, Azhaar Al-Mufargi, Wid Al-Saadi, Sharif Al-Hashmi Apr 2026

Isolation Of Stigmasterol, Α –Amyrin And Lupeol Acetate From The Hexane Extract Of Calatropis Procera Leaves, Saleh N. Al-Busafi, Al-Hawraa Al-Harthi, Azhaar Al-Mufargi, Wid Al-Saadi, Sharif Al-Hashmi

Sultan Qaboos University Journal For Science

In this paper we report the isolation, purification and characterization of three triterpenes, stigmasterol (1), α -amyrin (2), and lupeol acetate (3) from the hexane extract of Calatropis procera leaves. These three natural compounds have been identified before from C. procera and from other plants. The compounds 1, 2 and 3 were isolated from C. procera in the Sultanate of Oman for first time. The structures of the isolated triterpenes were identified by different spectroscopic methods.


Determination Of Antioxidants, Fatty Acids And Mineral Content Of Cherry Tomatoes (Solanum Lycopersicum Var. Cerasiforme) Grown In The Kingdom Of Bahrain, Neda Almubarak, Hawra Abdulhussain, Mona Aljar, Simone Perna, Afnan Freije Apr 2026

Determination Of Antioxidants, Fatty Acids And Mineral Content Of Cherry Tomatoes (Solanum Lycopersicum Var. Cerasiforme) Grown In The Kingdom Of Bahrain, Neda Almubarak, Hawra Abdulhussain, Mona Aljar, Simone Perna, Afnan Freije

Sultan Qaboos University Journal For Science

Cherry tomatoes (Solanum lycopersicum var. cerasiforme) are small, nutrient-rich fruits, with vibrant colors, sweet flavor and health-promoting components. This study aims to investigate the fatty acids, mineral content and antioxidant properties of red, orange, yellow, and purple varieties grown in Bahrain, providing the first biochemical assessment of locally cultivated cherry tomatoes under arid conditions. Fatty acids were extracted, methylated, and analyzed using gas chromatography. The mineral content was assessed through sample digestion followed by inductively coupled plasma-optical emission spectroscopy (ICP-OES) analysis. Antioxidant properties, including total antioxidant capacity (TAC), reducing power (RP), ferric-reducing antioxidant power (FRAP), and 2,2-diphenyl-1-picrylhydrazyl (DPPH), were evaluated …


Corrosion Protection Of Stainless Steel By Tio2/G-C3N4 Composites Under Destructive Acidic Environment, Sharifa Al Rawahi, Dalal Al Busaidi, Isehaq Al Nafai, Emad A. Khudaish Apr 2026

Corrosion Protection Of Stainless Steel By Tio2/G-C3N4 Composites Under Destructive Acidic Environment, Sharifa Al Rawahi, Dalal Al Busaidi, Isehaq Al Nafai, Emad A. Khudaish

Sultan Qaboos University Journal For Science

The corrosion inhibition competency of titanium oxide/graphitic nitride composites coated with stainless steel substrate (TiO2/g-CN/SS) were investigated in 1.0 M of HCl solution. TiO2 nanoparticles of different loads were applied as supplementary ingredients to improve the corrosion resistance of native graphite carbon nitride (g-C3N4) (g-CN). All blended materials were characterized by different analytical tools to investigate their chemical structure, surface morphology, electrochemical property, stability, and corrosion protection capacity. The presence of TiO2 as an energetic modifier plays an important role in improving the g-CN protection proficiency and mitigating the rate of SS corrosion activity. All prepared composite samples displayed good …


Pharmacoinformatics And Drug Repurposing For Identifying Novel Potential Compounds Targeting Cyp2s1, Rana Adnan Tahir Apr 2026

Pharmacoinformatics And Drug Repurposing For Identifying Novel Potential Compounds Targeting Cyp2s1, Rana Adnan Tahir

Sultan Qaboos University Journal For Science

Cytochrome P450 (CYP) monooxygenases are versatile drug-metabolizing enzymes that primarily catalyze the metabolism of drugs, steroids, and carcinogens. CYP comprises a vast subfamily of heme-thiolate proteins engaged in the oxidative metabolism of exogenous and endogenous compounds. CYP2S1 is a dioxin-inducible member of CYP, and its expression has been found in tumors of epithelial origins, including colorectal cancer. The absence of structural information regarding targets has hampered drug design. The present study focuses on generating the 3D structure of the target protein using computational tools and exploring its structural features to identify binding sites, mutational changes, and hydrogen-bonding patterns, thereby facilitating …


Enhancing Provider Engagement Through Peer-To-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, Brant Oliver Apr 2026

Enhancing Provider Engagement Through Peer-To-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, Brant Oliver

Patient Experience Journal

Provider burnout and disengagement are associated with diminished patient satisfaction, reduced clinical quality, and adverse organizational outcomes. Peer-to-peer coaching has emerged as a promising, scalable intervention to support provider engagement and improve the patient care experience. This study evaluates the effectiveness of the Provider Ambassador Program, a structured peer-to-peer coaching initiative designed to improve patient satisfaction by enhancing provider communication, professional behavior, and patient engagement skills. A pre-post quasi-experimental design was used to assess changes in provider CG-CAHPS ``Provider Overall'' top-box scores following coaching. Eligible providers (n = 83) across five BLANK Health locations were identified based on top-box scores …


A Hybrid Coaching Model In A Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, Brant Oliver Apr 2026

A Hybrid Coaching Model In A Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, Brant Oliver

Patient Experience Journal

Coaching teams and leaders conducting quality improvement (QI) has shown to be an effective method for project success. Our coaches were well versed in Lean Six Sigma and IHI Model for Improvement methods. Certified Lean Six Sigma Blackbelts coaches were assigned to project teams. Routine participation in project team meetings and one-on-one coaching sessions reenforced tools necessary to complete improvement work. Additionally, coaches met with one another to discuss their methods, work through challenges, and celebrate successes. Fourteen improvement teams led work in Care Experience related projects. Eleven project leaders certified in Lean Six Sigma methodology through the Value Institute …


Documentation And Dashboard Driven Quality And Safety Improvement In Interpreter Services For Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, Brant Oliver Apr 2026

Documentation And Dashboard Driven Quality And Safety Improvement In Interpreter Services For Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, Brant Oliver

Patient Experience Journal

Limited English Proficiency is known as an independent driver of disparities in patient's access to healthcare and their healthcare outcomes. The Joint Commission standards require that health systems document language services delivery to patients with limited English proficiency in a systematic way. Our health system had not historically utilized a methodical system for documenting language services utilization prior to the launch of this initiative. By utilizing a Lean Six Sigma approach, a project team comprised of leaders from interpreter services, operations, data analytics, and data informatics codesigned an Epic SmartForm data collection instrument and series of Tableau dashboards to monitor …


``We'll Be Right With You'', Improving Patient Experience With Complaint Management Within A Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, Brant J. Oliver Apr 2026

``We'll Be Right With You'', Improving Patient Experience With Complaint Management Within A Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, Brant J. Oliver

Patient Experience Journal

An improvement team at Cheshire Medical-Dartmouth Health participated in the Care Experience Collaborative aimed at enhancing the patient and workforce experience. Utilizing a hybrid Lean Six Sigma DMAIC approach alongside modified Institute for Healthcare Improvement learning techniques, local teams were coached by quality improvement specialists. The project's focus was on improving the complaint management process to boost hospital ratings and recommendations. Initial assessments revealed significant inefficiencies, such as delays in response times and poor tracking of complaint resolutions. Implementing a new digital monitoring system in conjunction with standardized training resulted in substantial improvements: complaint resolution times decreased by 53%, while …


From Talking The Talk To Walking The Walk: Reflection On Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, Brant Oliver Apr 2026

From Talking The Talk To Walking The Walk: Reflection On Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, Brant Oliver

Patient Experience Journal

This article explores the participation of expert members from the Beryl Institute's Global Patient and Family Advisory Board (GPFAB) during Dartmouth Health's Care Experience Week, under the theme ``From Talking the Talk to Walking the Walk.'' This week aligns with the national Patient Experience Week. The Patient Family Advisor (PFA) presenters and authors of this article have shared their lived experience locally, nationally, and internationally through conferences, webinars, podcasts, videos, blogs, white papers, journal articles, books, and in many other ways for and as PFA members of a multitude of healthcare organizations co-create change that improves outcomes for all human …


Improving Human Experience In Health Care: Leveraging ``Humanistic Learning Health Systems'' To Accelerate Change At Scale, Brant J. Oliver, Jason A. Wolf Apr 2026

Improving Human Experience In Health Care: Leveraging ``Humanistic Learning Health Systems'' To Accelerate Change At Scale, Brant J. Oliver, Jason A. Wolf

Patient Experience Journal

Included in a special segment in this issue of the Patient Experience Journal, are a series of reports on improving HX in healthcare supported by a humanistic LHS– the Dartmouth Promise Partnership Coproduction Learning Health System in New Hampshire, USA. Promise is a strategic partnership between a medical school and a multi-center rural academic health system. It integrates translational science education and research, data informatics, and scaled and networked humanistic applied change initiatives. One of these initiatives is the Care Experience Collaborative, a multi-center improvement initiative across the health system focused on improving HX. This special segment includes five reports …


Patient Engagement In Developing Radiology Patient Education Materials, T Arleo, Harrisd Harrisd, J Hislop, J Moon, H Li, N Kadom Apr 2026

Patient Engagement In Developing Radiology Patient Education Materials, T Arleo, Harrisd Harrisd, J Hislop, J Moon, H Li, N Kadom

Patient Experience Journal

Purpose: This initiative aimed to engage patients in the process of developing patient education materials (PEM) on the major imaging modalities at our institution. Materials and Methods: PEM were created for computed tomography (CT), magnetic resonance imaging (MRI), ultrasound (US), fluoroscopy, and radiography. Content was sourced from various sources, consolidated into a draft, and iteratively updated: They were simplified using a ChatGPT-4.0 prompt designed to achieve a 7th grade reading level; they were reviewed for accuracy by subject matter experts (SME); they were assessed for readability and understandability using the Flesch-Kincaid Grade Level (FKGL) and the Patient Education Materials Assessment …


Utilization Of Visual Metaphors For Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, Alice Fornari Apr 2026

Utilization Of Visual Metaphors For Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, Alice Fornari

Patient Experience Journal

Health education is practiced in patient encounters via verbal communication and educational pamphlets. However, these techniques are faulty and do not provide true patient comprehension of their conditions and treatments reform is necessary to prevent the mortality and hospitalization rates that are linked to poor health literacy. Visual aids and metaphors are individually known to be powerful educational tools. A student organization at Stony Brook University, Artists in Medicine, has sought to synergize these tools to create visual metaphors artwork that links everyday concepts to patient illnesses to facilitate comprehension of this information. For example, one project “Aortic Dissections” depicts …