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Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser Jan 2022

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …

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Website Accessibility Strategies, Gary W. Hrezo Jan 2022

Website Accessibility Strategies, Gary W. Hrezo

Walden Dissertations and Doctoral Studies

Most websites cannot be readily used by people with disabilities, despite the internet being an essential component for people to be part of a community. Applying web accessibility strategies means that people with disabilities can better interact with the web. Grounded in Davis’s technology acceptance model, the purpose of this qualitative multiple case study was to examine strategies used by web designers to make websites accessible for people with disabilities. The participants were experienced web developers from organizations in Florida with websites that have a Web Content Accessibility Guidelines Level 2 of three levels, i.e., AA- rating. The data collection …

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K–12 Teachers’ Perceptions Of Professional Development In Instructional Technology, Angel Ann Hunt Jan 2022

K–12 Teachers’ Perceptions Of Professional Development In Instructional Technology, Angel Ann Hunt

Walden Dissertations and Doctoral Studies

Educational organizations have experienced a transition from traditional to digital, online, or blended learning instructional platforms. Scholarly literature lacks research studies pertaining to the perceptions of kindergarten–12th-grade (K–12) teachers regarding professional development (PD) to support use of instructional technology. The purpose of this basic qualitative study was to investigate K–12 teachers’ perceptions of PD that supports the use of instructional technology. The conceptual framework for this study was Puentedura’s substitution, augmentation, modification, and redefinition model. Research questions were designed to explore K–12 teachers’ perceptions of PD to support the use of instructional technology. Participants included nine K–12 teachers who participated …

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Educating Staff Nurses On E-Cigarette And Vaping Associated Lung Injury, Dana Janette Imaoka Jan 2022

Educating Staff Nurses On E-Cigarette And Vaping Associated Lung Injury, Dana Janette Imaoka

Walden Dissertations and Doctoral Studies

AbstractVaping product use has gained popularity since the first device was marketed in the early 2000s. Use among the adolescent and teen populations has grown steadily to the point of becoming an epidemic. As the largest group of healthcare professionals, nurses have the most contact with patients in healthcare settings and are in the position of providing care and education to them. The purpose of this doctoral project was to increase knowledge of vaping product use as well as the growing number of e-cigarette- and vaping-associated lung injuries (EVALI) in the United States. A gap was identified in nurses’ knowledge …

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Job Demands That Influence Organizational Commitment Of Public Safety Telecommunicators, Andre Jones Jan 2022

Job Demands That Influence Organizational Commitment Of Public Safety Telecommunicators, Andre Jones

Walden Dissertations and Doctoral Studies

High job demands mean high turnover for public safety telecommunicators (also known as “9-1-1 call operators” or “emergency dispatch”). Personnel turnover place 9-1-1 call centers in an understaffed situation, which reduces operational effectiveness and increases risk to communities. Though public safety telecommunicators experience work-related stress due to job demands, organizational commitment, and operational impacts, the impact of job demands and its influence on organizational commitment is under-researched. The purpose of this qualitative study was to understand job demands and the resources that influence organizational commitment of public safety telecommunicators. The classical organizational theory of scientific management, or Taylorism, was theoretical …

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Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones Jan 2022

Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones

Walden Dissertations and Doctoral Studies

In the United States, as of 2021, women comprise almost half of the entire workforce (46.8%), yet only represent 24% of top earning officers and 6% of CEO positions. A phenomenon known as the glass ceiling is recognized as an unofficial barrier to advancement within a profession or a company that specifically affects minority populations, including women in business. The purpose of this study is to examine the relationship between the glass ceiling barriers to career advancement for professional women and gender stereotypes. The framework used for this study was based on the role congruity theory that proposes prejudice towards …

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Perceived Barriers Preventing Successful Degree Completion Among First Generation African American College Students, Kimbry Jordan Jan 2022

Perceived Barriers Preventing Successful Degree Completion Among First Generation African American College Students, Kimbry Jordan

Walden Dissertations and Doctoral Studies

First generation African American students are less likely to enroll in a higher education institution after completing high school compared to other racial and ethnic groups. The problem of perceived barriers that prevent first generation African American college students from degree completion was addressed in this study. First generation African American college students, who are a small percentage of students who do seek a college education, often encounter challenges while trying to obtain degree completion. Unfortunately, the probability of attrition among first generation African American college students is higher than the current college-going population. The purpose of this study was …

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Primary Care Provider Education On Behavioral Interventions For Management Of Adult, Rose Chinasa Kajuru Jan 2022

Primary Care Provider Education On Behavioral Interventions For Management Of Adult, Rose Chinasa Kajuru

Walden Dissertations and Doctoral Studies

The high prevalence of obesity continues to pose significant health challenges globally. According to the U.S. Preventive Service Task Force, obesity affects more than 35% of men and 40% of women in the United States. The national annual cost of medical care related to obesity is estimated at $147 to $210 billion. Intensive behavioral interventions in adults with obesity can lead to clinically sufficient improvements. The project aimed to determine if the current evidence-based clinical guideline of behavioral weight loss interventions to prevent obesity-related morbidity and mortality in adults would improve primary care providers’ knowledge of adult obesity management. The …

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Analyzing Secure Access Strategies To Protect Clinical-Information Systems In The Healthcare Industry, Manjit S. Kang Jan 2022

Analyzing Secure Access Strategies To Protect Clinical-Information Systems In The Healthcare Industry, Manjit S. Kang

Walden Dissertations and Doctoral Studies

Securing patient health records within cloud-based health records is a critical security challenge for hospitals and healthcare organizations. Some information technology (IT) leaders working in the U.S. healthcare industry or hospitals are concerned with their patient cloud-based health records due to data breaches in their healthcare systems. Grounded in the task technology fit theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies healthcare information leaders use to implement security procedures to protect patient health records on private cloud-based clinical information systems (CIS). The participants were six IT managers in metropolitan San Francisco Bay healthcare facilities. The …

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Second- And Third-Grade Educators’ Perspectives On Technology Integration And Implementation In Early Childhood Literacy Classrooms, Renee Kenny Jan 2022

Second- And Third-Grade Educators’ Perspectives On Technology Integration And Implementation In Early Childhood Literacy Classrooms, Renee Kenny

Walden Dissertations and Doctoral Studies

Researchers have indicated that educators integrate technology based on their perspectives. Despite the increased expectation for educators to integrate technology into the daily academic environment, there has not been a significant improvement in outcomes in the critical area of literacy. In this basic qualitative study, the research questions were designed to explore second- and third-grade educators’ perspectives on the challenges they face when integrating technology and how technology implementation influences literacy outcomes. A total of eight purposefully selected participants, educators who had taught second or third grade within the last 3 years with 2 to 3 years of experience teaching …

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Typhoid Fever Among Low-Income Women Living In Gujranwala, Pakistan., Tehmina S. Khan Jan 2022

Typhoid Fever Among Low-Income Women Living In Gujranwala, Pakistan., Tehmina S. Khan

Walden Dissertations and Doctoral Studies

Approximately 21 million individuals suffer from typhoid fever (TF) globally, and most outbreaks occur in Southeast Asia. The incidence of TF is high in Pakistan, particularly in low socioeconomic areas, and a new drug-resistant strain makes it difficult to control the spread of TF. There is a pressing need for up-to-date and accurate data regarding the attitudes, beliefs, and habits leading to the spread of TF infection among individuals living in low socioeconomic areas of Pakistan. This qualitative, phenomenological study was grounded in the health belief model and explored factors that influence the spread of TF among women of childbearing …

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Mentorship And The Transition From Registered Nurse To Advanced Nurse Practitioner, Arcelia Kiss Jan 2022

Mentorship And The Transition From Registered Nurse To Advanced Nurse Practitioner, Arcelia Kiss

Walden Dissertations and Doctoral Studies

The transition from registered nurse to nurse practitioner (NP) can be challenging and stressful. This problem is particularly true for the novice NP who must adapt to a new scope of practice coupled with increased demands. Recognizing that mentorship can contribute to competency development, employee satisfaction, higher retention rates, and improved patient care outcomes, the goal of this project was to develop a staff education program and manual on mentorship. Knowles’ adult learning theory; Benner’s novice-to-expert framework; and the analysis, design, development, implementation, and evaluation model guided development of the staff education program and mentorship manual. Practice-focused questions guiding the …

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Medication Reconciliation Education To Promote Patient Safety In A Family Practice Setting, Oghaleoghene Kolo Jan 2022

Medication Reconciliation Education To Promote Patient Safety In A Family Practice Setting, Oghaleoghene Kolo

Walden Dissertations and Doctoral Studies

AbstractMedication reconciliation is a process in which the medications a patient is taking (or should be taking) are compared with newly ordered medications to identify and resolve discrepancies. Morbidity and mortality associated with the use of medication have become a public health concern. It was identified in this family practice setting that medication reconciliation guidelines were not being followed. This prompted the practice focused question if educating providers about medication reconciliation will improve their knowledge and intent to use guidelines about medication reconciliation. Peplau’s theory of interpersonal relationships provided the framework for the study. Data were collected from nine participants …

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Forward-Looking Strategies For Safely Adopting Digital Transformation In Aviation, Melissa King Jan 2022

Forward-Looking Strategies For Safely Adopting Digital Transformation In Aviation, Melissa King

Walden Dissertations and Doctoral Studies

Aviation leaders in the U.S. federal government face challenges in adopting technical evolution and advancing modernization while adhering to the rigor of a deeply entrenched safety culture. The purpose of this qualitative modified Delphi study was to determine how a panel of 21 aerospace experts based in Washington, DC viewed strategies for adopting to new technologies while ensuring safety. The management concepts that framed the study were safety culture and digital transformation. The study addressed the research question of how a panel of aviation experts viewed the desirability, feasibility, and importance of forward-looking strategies for adopting digital transformation while adhering …

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Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase Jan 2022

Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase

Walden Dissertations and Doctoral Studies

In 2019, 2.65 million small and medium enterprises (SMEs) were registered in South Africa, of which 70% are estimated to fail within the first 5 years due to inadequate sustainability strategies during slow economic growth. Anchored on the resource-based view (RBV) theory, the purpose of this qualitative multiple case study was to explore strategies that owners of road freight SMEs use to sustain their businesses during slow economic growth. Data collection included six semistructured face-to-face and virtual interviews and a review of their company documents. The data were analyzed using thematic analysis, and four themes emerged: marketing and customer relationship, …

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Racial Differences Of Patient Satisfaction And Quality Of Care In Nursing Homes, Marie Chantal Lamothe Jan 2022

Racial Differences Of Patient Satisfaction And Quality Of Care In Nursing Homes, Marie Chantal Lamothe

Walden Dissertations and Doctoral Studies

AbstractLong Term Care (LTC) facilities are a vital contributor to the elderly community regarding their dependent care. However, less is known about how racial disparity impacts patient satisfaction and quality of care in LTC facilities. This non-experimental retrospective quantitative study compared the racial differences of patient satisfaction levels quality of care in LTC facilities (nursing homes that include predominately non-White patients versus predominately White patients). The theoretical framework used for this study the consumer multidimensional model of nursing home care quality to analyze quality of nursing home in the view of providers and consumers. Long Term Care: Fact on Care …

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Exposure To Malaria Awareness Messages And Preventive Health Behaviors Among Informal Workers In Ghana, Nora Larkai Jan 2022

Exposure To Malaria Awareness Messages And Preventive Health Behaviors Among Informal Workers In Ghana, Nora Larkai

Walden Dissertations and Doctoral Studies

Malaria is a global health issue that is most prevalent in Sub-Saharan countries such as Ghana. In the past, various studies have examined the use of malaria messages and malaria prevalence; however, very few Ghanaian studies focus explicitly on using various types of malaria-related messaging modalities and the impact of these messaging systems on lessening malaria contraction among the informal sectors. The aim of this study was to analyze the relationship between exposure to malaria awareness messages, place of residence, and preventive health behaviors controlling for sex, occupation group, marital status, and educational level among Ghanaian informal workers. This study …

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Hand Hygiene Education For Nursing Homes, David La Rosa-Presume Jan 2022

Hand Hygiene Education For Nursing Homes, David La Rosa-Presume

Walden Dissertations and Doctoral Studies

In the health care sector, hand hygiene has been identified as one of the most appropriate approaches to preventing health-associated infections or nosocomial infections. A nursing home in the western United States had repeated survey findings showed that their hand hygiene compliance rates did not meet the expectations of the Long-Term Care Institute. This project was aimed to develop and implement an education program to improve hand hygiene compliance in a nursing home setting. The project practice question asked whether an education program would increase staff’s knowledge of hand hygiene methods within a skilled nursing facility. The Joint Commission’s Targeted …

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An Educational Program For Standardization Of Care For The Acute Opioid Withdrawal, Jessica Ann Larson Jan 2022

An Educational Program For Standardization Of Care For The Acute Opioid Withdrawal, Jessica Ann Larson

Walden Dissertations and Doctoral Studies

Opioid addiction is a widespread chronic disease affecting millions of Americans each year, resulting in medical, social, financial, and societal detriments. Patients experiencing opioid withdrawal benefit from a standardized and evidence-based approach to care. The purpose of this doctoral nursing project was to provide inpatient nursing education for a standardized clinical practice approach to optimize patient outcomes. The research question examined the impact of an educational program for nurses presenting a new standardized opioid withdrawal clinical practice guideline inclusive of assessment, nursing interventions, a symptom triggered order set, and follow up plan of care in terms of knowledge gained and …

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Rural Title I School Teachers' And Parents' Perspectives On Parent Involvement At Home During The Covid-19 Pandemic, Delceina Anita Layne Jan 2022

Rural Title I School Teachers' And Parents' Perspectives On Parent Involvement At Home During The Covid-19 Pandemic, Delceina Anita Layne

Walden Dissertations and Doctoral Studies

AbstractParent involvement has a positive influence on academic performance of students. However, the level and experiences of parent involvement in rural Title I schools serving kindergarten through third (K-3) grade students during the COVID-19 pandemic was unknown. The purpose of this basic qualitative study was to explore early childhood teachers’ and parents’ perspectives on parent involvement in the home during the COVID-19 pandemic for two rural Title I schools serving K-3 students in the southern United States. Bronfenbrenner's bioecological systems theory of human development and two of Epstein's six types of parent involvement (communication, learning at home) framed this study. …

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The National Crisis Of Police Recruitment And Retention, Brandon Michael Lentz Jan 2022

The National Crisis Of Police Recruitment And Retention, Brandon Michael Lentz

Walden Dissertations and Doctoral Studies

Throughout the history of policing in America, the industry has been hobbled by inadequate recruitment and retention of quality personnel. During the first half of the 21st Century, this inadequacy has reached the level of a crisis. The crisis encompassed the continual shrinking of the police force in the United States with 2020 numbers showing that the United States currently had roughly 800,000 certified police officers with 27,000 leaving the profession each year. The purpose of this study was to examine the perspectives of law enforcement officers on the factors affecting recruitment and retention among new police recruits. For this …

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How Teachers Write, Understand, And Carry Out The Transition Plan, Erin Lowe Jan 2022

How Teachers Write, Understand, And Carry Out The Transition Plan, Erin Lowe

Walden Dissertations and Doctoral Studies

This project study focused on the writing and implementation of the transition plan that gives students with disabilities the proper guidelines and tools to help them in life after high school. Guided by the human capital theory in education, the purpose of this study was to gain an understanding of how high school special education teachers understand and implement the transition plan. The research questions comprised of how teachers write and utilize the transition plan for each of their students. The project study design follows the basic qualitative design and includes purposeful sampling of 12 high school special education teachers …

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The Psychological Experience Of Cyberbullying Among Transgender Adults, Lyndsey Macpherson Jan 2022

The Psychological Experience Of Cyberbullying Among Transgender Adults, Lyndsey Macpherson

Walden Dissertations and Doctoral Studies

Although Internet use can be helpful, it can also be a toxic environment, especially toward the lesbian, gay, bisexual, and transgender (LGBT) community. Researchers have demonstrated that cyberbullying victimization can affect anyone; however, very few analyze these experiences by gender identity. The focus of this qualitative study was to understand the experiences of harassment that gender-minority individuals encounter in an online environment. Data included in-depth interviews with 14 transgender or nonbinary adults. Using an interpretative phenomenological analysis (IPA), participants were asked to share their experiences with navigating on social media and the impact of what cyberbullying means to them. The …

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Exploring Cyber-Physical Systems’ Security Governance In The Oil And Gas Industry, Soliman Mahmoud Jan 2022

Exploring Cyber-Physical Systems’ Security Governance In The Oil And Gas Industry, Soliman Mahmoud

Walden Dissertations and Doctoral Studies

The Fourth Industrial Revolution, which utilizes modern communication-dependent technologies, including cyber-physical systems (CPS), has made exploration and production operations more efficient in the oil and gas industry. CPS in this industry should be secured against operational threats to prevent interruption of critical oil and gas supplies and services. However, these systems are vulnerable to cyberattacks, and many oil and gas companies have not incorporated effective cybersecurity measures into their corporate management strategies. This qualitative, multiple-case study, which was guided by the routine activity theory, explored how cybersecurity governance was applied to develop controls that stopped or mitigated the consequences of …

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Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke Jan 2022

Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke

Walden Dissertations and Doctoral Studies

Manufacturing small and medium enterprise (SME) leaders have sparse information on using design thinking to support their firm’s business sustainability and competitive advantage. The purpose of this qualitative multiple case study was to describe design thinking experts’ views on how manufacturing SME leaders may successfully drive design thinking within their firm as an innovation strategy to support business sustainability and competitive advantage. A multiple case study design was used to collect data from a purposeful sample of seven design thinking experts. Semistructured interviews, archival data, and reflective field notes drove credibility of the findings through data triangulation. This study was …

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Implementation Strategies For Organizational Change Initiatives, Laura Massie Jan 2022

Implementation Strategies For Organizational Change Initiatives, Laura Massie

Walden Dissertations and Doctoral Studies

Change initiatives within the higher education industry often fail because leaders are not successful in implementing change strategies. Higher education leaders who lack successful implementation strategies decrease employee productivity and increase educational costs for students. Grounded in Kotter’s (1995) eight-step model of change, the purpose of this qualitative multiple case study was to explore strategies senior-level executives in higher education use to implement organizational change initiatives. The participants were four leaders of two higher education organizations in West Virginia who successfully implemented change initiatives in finance operations. Data were collected from virtual semistructured interviews and organization documents. Yin’s 5 step …

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Emerging Adults' Lived Prenatal Care Experiences As First-Time Mothers: An Interpretive Phenomenological Study, Linda Mcclerklin Jan 2022

Emerging Adults' Lived Prenatal Care Experiences As First-Time Mothers: An Interpretive Phenomenological Study, Linda Mcclerklin

Walden Dissertations and Doctoral Studies

AbstractPrenatal care is fundamental in the lives of expectant mothers. Studies have highlighted the prenatal care experiences of mothers ranging from adolescents to older women, which included the experiences of emerging adults. However, emerging adults bring particular social, emotional, and developmental concerns to pregnancy experiences that are distinct from those of their counterparts. This study explored these experiences to answer the question of what are emerging adults’ lived prenatal care experiences are as first-time mothers. Interpretive phenomenology and assumptions from critical race, feminist, communication, and intersectionality theories helped frame the study. Through purposive and snowball sampling, nine participants were selected …

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Early College High School, Dual Enrollment, Traditional College, And Time To Obtain A 2-Year Degree, Christopher D. Mccraw Jan 2022

Early College High School, Dual Enrollment, Traditional College, And Time To Obtain A 2-Year Degree, Christopher D. Mccraw

Walden Dissertations and Doctoral Studies

Early college high school (ECHS) and dual enrollment programs offer opportunities for students to work toward their 2-year degree while still in high school. The problem for this study was that the ECHS and dual enrollment programs had not been compared to see if they facilitated 2-year college degree completion compared to one another and to a traditional college program. The problem was urgent because there was a need to evaluate two different ECHS screening methods, assuming significantly less time to degree completion for the ECHS students. The purpose of this quantitative project study was to determine if the time …

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Perceived Transformational Leadership Styles And Job Satisfaction Among Probation Officers, Joann Ruth Mcgee Jan 2022

Perceived Transformational Leadership Styles And Job Satisfaction Among Probation Officers, Joann Ruth Mcgee

Walden Dissertations and Doctoral Studies

As the field of probation service work evolves, so does the role of the probation officer. The problem addressed in this study is that probation officers are experiencing more complexities related to job satisfaction, however there exists limited amount of research on probation leadership and probation officers overall job satisfaction. The purpose of this quantitative study was to investigate whether there is a relationship between the level of job satisfaction of probation officers and supervisors' transformational leadership style. Malsow's hierarchy of need theory and Bass and Avolio's full-range leadership model was utilized as the theoretical framework for the research. The …

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Lived Experiences Of Nurse Leaders, Catherine Jeannette Mohammed Jan 2022

Lived Experiences Of Nurse Leaders, Catherine Jeannette Mohammed

Walden Dissertations and Doctoral Studies

AbstractThe National Academy of Medicine (NAM) has called for more leadership, more accountability, and increased education and training of health care leaders. The NAM has demanded that nurses participate in health care policy making, increase their knowledge of research and data collection, advise leaders across the business world, train and educate seamlessly, and practice to the full extent of their licensure. The purpose of this qualitative phenomenological study was to explore the lived experiences of 12 influential nurse leaders from the state of Arizona. Transformational leadership theory provided the framework for the study. Semi-structured interview data were transcribed, coded, and …

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