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Leadership Development Training In Governmental Organizations: A Qualitative Examination Of Managerial Perceptions And Employee Engagement, George Marcus Barber

Doctoral Dissertations and Projects

This phenomenological study is designed to examine how leadership development training influences management competency in the public sector. Most organizations are intentionally interested in the subject of leadership development, investing considerable time, resources, and effort. Although existing literature on leadership development training programs is extensive, the current research is distinguished by focusing directly on managers and more specifically aimed at exploring how such a program influences decision-making processes, employee engagement levels, and overall job satisfaction in public sector organizations. Based on the theory of public sector leadership (Van Wart, 2003), this study aims to uncover some core competencies that contribute …

Transformation From Sap Ecc To Sap S/4hana Finance Erp In The Usa: Investigating Human-Centric Challenges And Strategic Benefits, Muhammad Kamran Mirza Mr.

Harrisburg University Dissertations and Theses

This study examines the human-centric challenges and organizational strategic benefits associated with migrating from SAP ECC to SAP S/4HANA Finance in U.S.-based organizations. The motivation behind this ERP transformation is that the company aims to automate its business processes and achieve operational efficiency. The success of ERP migration is shaped by user experience. Human barriers such as cognitive load, burnout and reluctance to change, insufficient user training, and work stress can threaten the success of ERP migration. This study aims to examine human-centric issues and organizational dynamics to propose effective ERP migration strategies that can help future ERP migrations and …

Improving Pressure Injury Prevention With Educational Programs For Caregivers And Nurses, Michella B. Kahanding

Master's Projects and Capstones

Problem: Pressure injuries are preventable with adequate interventions and knowledge by healthcare staff; however, skilled nursing facilities struggle with pressure ulcer prevention (PUP). Patient suffering and associated costs with treating these injuries are considerable.

Context: Staff education in knowledge regarding PUP is lacking, and annual PUP education is ineffective in reducing the number of pressure injuries in these facilities.

Interventions: Staff education on prevention strategies includes education, pre- and post-knowledge assessments, return demonstration and product use will be implemented

Measures: Results from the baseline knowledge of appropriate PUP in caregivers, pre- and post-test for knowledge retention, teach back techniques to …

Quality Improvement Project Improving Employee Satisfaction And Retention Through A Structured Training Process, Dawn Lundgren

Doctor of Nursing Practice Projects

The DNP project aimed to evaluate the impact of a structured new-hire training program on employee retention and job satisfaction within a hospice organization. Insufficient training for new employees can lead to a high staff turnover rate, stress, decreased job satisfaction, and poor quality of care. The quality improvement project utilized a pre-post intervention design over an eight-week period, comparing retention rates and job satisfaction scores before and after project implementation. Employee retention was measured as a binary outcome (retained or left), and job satisfaction was assessed through a seven-item survey rated on a five-point Likert scale. A total of …

Space Operations Education Research: Studying Undergraduate Experiences As Predictors Of Early Career Performance For Military Space Operations Officers, Keith Balts

All Dissertations

Undergraduate students who go on to operate space systems, e.g., satellites, launch systems, and ground-based systems, come from a diverse set of demographics and undergraduate experiences. The United States Space Force (USSF), and United States Air Force (USAF) before them, like many professions, have a demonstrated interest in who enters their ranks, but have had limited research available to them to inform their recruiting, selection, training, and early career development policies and processes.

This Profession-Based Education Research study, a term introduced here in contrast to Discipline-Based Education Research, focused on the military space operations profession. This study analyzed newly commissioned …

Institutional Change And Employee Commitment In The United States Space Force, Daniel M. Dempsey

M.S. in Leadership

Change is desirable by organizations seeking to increase their competitive advantage and the United States Space Force is not immune to those same demands. As the United States’ newest military service, the Space Force initiated sweeping changes in an attempt to modernize how space operations are performed. Each of these changes imposed themselves upon stakeholders across the Space Force enterprise and my project sought understanding about their effects. With an increasing rate during the preceding decades, literary publications show linkages between the success or failure of an organization’s desired change outcomes and the level of commitment demonstrated by its employees. …

The Impact Of Electronic Health Record Unintended Consequences On Quality Of Care Within A High Complexity Healthcare Organization, Joetta Powell

ATU Theses and Dissertations 2021 - Present

“Unintended consequences are unexpected, and unwanted outcomes that can limit the value of EHR implementation and adversely affect quality of care and patient safety” (Lee & Kang, 2021, p. 898). Few organizations have redesigned the EHR to improve usability to mitigate potential patient safety concerns. This study aims to identify unintended consequences in patient care workflows and determine educational needs related to EHR usability. A mixed method approach was used to investigate unintended consequences in deidentified patient safety reports submitted Jan 1, 2020, through December 31, 2023. The data was analyzed to identify error types and educational deficits. The Acute …

Public Service Motivation And Volunteer Firefighters In Rural Environments, Terina Chapin Brooms

School of Public Service Theses & Dissertations

Volunteer firefighters serve their communities by offering life and property protection without compensation. With over 700 million volunteer firefighters in the United States, this population remains largely underrepresented in the public administration literature along with understanding public service motivation (PSM) in protective service industries. Using a sample of South Dakota volunteer firefighters, the study tested the applicability of PSM across a volunteer-based public service, the volunteer fire service. Through factor analysis, a viable PSM measure was confirmed across the sample consisting of the self-sacrifice and commitment to public interest dimensions. Compassion was notably unable to be confirmed as a dimension …

Emulating Paul’S Ministry Leadership In A Diverse And Changing Cultural Landscape, Mark J. Lee

Doctoral Dissertations and Projects

The purpose of this Doctor of Ministry project is to train ministry leaders by studying the cross-cultural leadership characteristics of Apostle Paul. Central Steele Creek Presbyterian Church is part of the sad statistic of traditional churches that have been declining for the past thirty years. This will continue unless leaders of the church embrace the diverse culture and nature of the surrounding community. Cross-cultural leadership is needed in this time of multi-cultural communities and there is no one better than Paul to demonstrate this indispensable cross-cultural ministry paradigm. If leaders at Central are trained and motivated to embrace Paul’s cross-cultural …

Assessing The Impact Of Human Resource Management (Hrm) Practices On Organizational Commitment: An Examination Of The Role Of Temporal Focus, Monty Clint Taylor

Theses, Dissertations and Capstones

This study explores how organizational commitment is associated with employee satisfaction regarding the human resource management (HRM) practices of training/development and compensation. Drawing on Affective Events Theory (AET), this research also examines the role of past temporal focus as a moderating variable of the proposed relationships. During times of historically low unemployment rates below 4% in the United States (U.S. Bureau of Labor Statistics, 2024), organizations face major challenges in hiring and retaining employees to fill existing job vacancies (Conklin, 2022). Overall organizational stability (i.e., productivity and financial capabilities) is maintained when skilled employees are successfully recruited and trained as …

Behind The Scenes: Instructional Coaches’ Perceptions Of Curriculum Leadership Development, Cora C. Garner

Educational Leadership & Policy Studies Dissertations - Archive

Since the 20th century, instructional coaching has influenced curricular and pedagogical practices that impact student achievement in K-12 schools; however, the existing literature provides minimal evidence of their experiences in curriculum leadership development. To fill the research gap, this study explores instructional coaches’ perceptions of their professional learning related to curriculum development and leadership. The research questions included (1) How do ICs perceive professional learning opportunities for curriculum leadership? and (2) How do instructional coaches describe the development of their curriculum coaching knowledge and practices? Upon applying the conceptual framework, which included the Saylor et al. (1981) curriculum development model …

Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor

Theses and Dissertations

For centuries, Black people in the U.S. have had to navigate structural and institutional racism. This is especially true for the system of policing, which evolved from pre-emancipation slave patrols. Though law enforcement agencies have made strides in the past 160 years, Black people continue to be targeted and killed by police at a disproportionate rate. Evidence shows that DEI training initiatives within policing often fail to reduce this racial disparity that exists in policing. Yet, improved training outcomes surrounding racial relations continues to be a priority. The purpose of this qualitative, phenomenological study was to examine the experiences of …

Transformational Leadership Training For Leaders, Kristie M. Gilliland

Electronic Theses and Dissertations

The purpose of the study was to evaluate the impact of transformational leadership training on improving a leader’s skills and knowledge in performing daily operations and interacting with frontline staff, decreasing attrition. Ineffective leadership contributes to staff dissatisfaction, poor performance, and attrition. The literature supports transformational leadership is effective in leading teams of nurses and contributes to staff autonomy, staff satisfaction, decreased attrition, and improved patient outcomes. A quasi-experimental research study was completed on a leadership team in a managed care organization. Fourteen leaders with anywhere from 1 to more than 6 years of leadership experience were evaluated. Lewin’s change …

Differentiating Leadership Styles And Behaviors Of Teacher-Leaders, Joshua Desantis, Stacey N. Dammann, Anastasia Clayton

Journal of Organizational & Educational Leadership

The rapidly changing landscape of education necessitates that schools build the capacity to swiftly pivot to new modalities, curriculum, and operations models. Much of the onus for positively responding to these changes falls to teacher-leaders. In many schools, teacher leaders are untrained and designated by virtue of their seniority. The authors posit that differences exist in the leadership styles and behaviors of professional educators depending on their role, status, and professional learning journey. Findings from the present study affirm the existence of some of these differences and, thus, could inform future efforts to designate and train teachers for leadership roles …

Effectiveness Of Staff Training On Trauma-Informed Care, Brandy Tramel Williams

Doctoral Projects

The connection between experiencing trauma and the development of substance use disorder is widely recognized. Although trauma is more prevalent among individuals with substance use disorders, healthcare professionals have limited access to training focused on trauma informed care. It is crucial for those working in addiction treatment to receive training and education on trauma informed care to understand the impact of trauma and its association with substance use disorders.

This DNP project's objective was to develop and evaluate an educational presentation for staff emphasizing the importance of trauma-informed care in the context of addiction. The effectiveness of this intervention was …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage

Walden Dissertations and Doctoral Studies

Ongoing training at the targeted behavioral health organization is necessary to improve employee knowledge, skills, and abilities to drive engagement and overall organizational performance. The purpose of this case study was to determine what leadership practices and strategies are currently in place and what training modules improve employee development for the purpose of improving workforce engagement. The Baldrige Excellence Framework was used to guide the qualitative case study of the nonprofit organization, which provides social services to low-income families in the United States. Data sources included semistructured interviews with two behavioral health leaders at the organization and reviews of organizational …

The Phenomenon Of Academic Advisor Training At Minnesota State Colleges And Universities: A Quantitative Descriptive Research Study, Sara Leigh

All Graduate Theses, Dissertations, and Other Capstone Projects

Academic advisors can have a positive impact on the progress of an increasingly diverse student population in higher education, but there is no required professional certification or educational background for academic advisors. The lack of required certification puts the onus for academic advisor training and professional development on the campuses where advisors work. By surveying the professional academic advisors in the Minnesota State higher education system to assess available training and professional development, this quantitative study sought to identify and describe the phenomenon of advisor training within the Minnesota State higher education system. Survey data shows a majority of advisors …

Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage

Walden Dissertations and Doctoral Studies

Ongoing training at the targeted behavioral health organization is necessary to improve employee knowledge, skills, and abilities to drive engagement and overall organizational performance. The purpose of this case study was to determine what leadership practices and strategies are currently in place and what training modules improve employee development for the purpose of improving workforce engagement. The Baldrige Excellence Framework was used to guide the qualitative case study of the nonprofit organization, which provides social services to low-income families in the United States. Data sources included semistructured interviews with two behavioral health leaders at the organization and reviews of organizational …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

“Building The Roots”: A Delphi Study Examining The Aims Of A Multicultural Competency Graduate Course In Sport And Exercise Psychology, Matthew Paul Gonzalez

Graduate Theses, Dissertations, and Problem Reports (ETD)

Historically, opportunities to develop cultural competency in sport and exercise psychology graduate programs have been limited (Lee, 2015). Recently, major sport psychology organizations across the world have started to require cultural competency in their credentialing requirements. While this represents progress, these requirements can be met with a single course, which falls below the ideal of integrated cultural competency education (Martens et al., 2000). The present study investigated how to maximize the quality of a single course by coming to agreement on a proposed set of impactful and feasible learning outcomes and assessments in that proposed single course related to cultural …

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …

Development And Evaluation Of A Policy Recommendation For Improving The Palliative Care Experience: A Quality Improvement Project, Cheryl Evans, Melissa George, Jade Jasken, Eleanor Jones

DNP and Student Works

Nature and Scope of the Project: Background: Palliative Care (PC) is the practice of alleviating and preventing symptoms of chronic or life-threatening illness across the lifespan (WHO, 2018). Unlike hospice care, PC can be considered along with curative treatment to focus on symptom management and goals of care to improve the patient's quality of life. An estimated 40 million people worldwide are in need of PC services, with only 14% currently receiving it (WHO, 2018). Objective: To develop a policy recommendation that increases knowledge of PC practices as well as encourages the use of a screening tool to increase necessary …

Instituting A Preceptor Program In Home Health, Abbi Arnold

Master's Projects and Capstones

Problem: Staff being unfamiliar with the role of being a preceptor impacts their ability to perform the job well. Insufficient understanding of a new role creates stress and uncertainty which can lead to poor employee retention or high job dissatisfaction.

Context: The setting for this project is a large hospital-based home health agency that has an average daily census of 375 patients. The project was a collaboration between home health management and the quality department.

Measures: A measurement strategy was developed to meet the outcome measure, process measure, and balancing measure. The outcome measure was increasing the nurses’ understanding of …

Signet Leader Institute: A 12-Module, Web-Based Leader Development Program, Mark A. Bliss

Doctor of Strategic Leadership (DSL) Capstone Abstracts

This project established the groundwork for a Service-Disabled Veteran Owned Small Business to provide organizational and leadership consulting. The consulting business is called the Signet Leader Institute. To meet the program requirements, this project endeavored to develop the initial curriculum as a web-based leader development program with the business establishment occurring after the completion of the doctoral capstone project.

The mission of the Signet Leader Institute is to grow leaders and followers to leave a lasting mark on organizations just as a signet ring represents an empowered seal of a leader. The vision of the Signet Leader Institute is to …

The Antecedents And Consequences Of Individual Adaptive Performance: A Systematic Literature Study, Widya Nandini, Aurik Gustomo, Dedy Sushandoyo

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The emergence of industry 4.0 and the dynamic changes in the market have urged organizations to be more agile. An organization demands that its employees have a high adaptive performance to be agile. Existing research on individual adaptive performance, however, emerges from various contexts, including the context of an employee’s develop-ment process and organizational capabilities. Thus, a systematic literature study to identify the topics addressed in the existing studies and the research gap as the foundation for future research direction is scarce and needed. This study analyzes fifty-nine highly relevant papers based on the topics and research approaches/methods. From the …

Utilization Of The Nurse Practitioner Skillset In Partnership With The Medical Device Industry, Daniel C. Rowland

Doctor of Nursing Practice (DNP) Projects

BACKGROUND: Millions of nurse practitioners (NP), physician assistants (PA), and registered nurses (RN) are optimistic that their current employers will help them reach their full potential. One area that can add value to the hospital and empower employees to work to the full scope of their practice, and utilize the skillsets like that of an NP, is to train these providers to support medical device equipment in the operating room instead of relying on medical device representatives (MDRs) of medical device companies.

METHODS: Training NPs, PAs, or RNs how to support neurological medical device equipment will better utilize the skillset …

Enhancing Overall Communication And Onboarding Procedures At Case Management Of The Carolina, Loren Mcneal

Education Projects

Case Management of the Carolina, a young case management organization, serves patients who qualify for community long-term care services. The organization employs less than 10 people but is struggling to retain qualified case managers. Onboarding, communication, and rebranding were some of the surface issues the owner was facing. Tammy Gordon, a previous and experienced case manager, partnered with me to help remedy some of those problems. Survey research and interview research were used to assist in diagnosing the true cause of turnover. Recommendations for new orientation documents were provided to assist with onboarding. Several virtual platforms were recommended to support …

Probation Department Culture And Promotion Policies, Paul Chavez

Walden Dissertations and Doctoral Studies

With management influence evolving in organizations, changes occur slower than anticipated. The problem in my study addressed how management controls promotional policies for probation officers. The purpose of this qualitative study was to investigate whether management has control over probation promotional policies. Maslov’s theory of self-realization was incorporated into the theoretical framework for my research. Audio interviews were conducted with 15 participants who were non managerial probation officers who had no subordinates. Data analysis included key elements impacting morale in the workplace, employee evaluations, training, and communications. The conclusion showed there was a need to improve several promotional policies based …

How May Executive Coaches Advance Diversity, Equity, And Inclusion In Organizations?, Anne Mccafferty

Full-Text Theses & Dissertations

Following the increased domestic focus on systemic racism throughout the United States due to various events in 2020, there has been a strong shift towards organizations focusing on how to advance diversity, equity, and inclusion (DEI) initiatives. The purpose of the current study was to address the how coaches may ameliorate the lack of focus on DEI initiatives within the corporate world. The overarching research question for this study was, How may executive coaches advance the development of diversity, equity, and inclusion in organizations? I utilized the theory of generative interactions to support the current research as well as a …