Digital Commons Network^™

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

The Effects Of Ict On Higher Education In Mexico, Wietse De Vries, Germán Álvarez-Mendiola

Journal of Comparative & International Higher Education

Special Issue

The Impact Of Resilience On A Middle Manager’S Resistance To Organizational Change, April D. Hall

Electronic Theses and Dissertations

Change is never ending in organizations, as it is necessary to maintain a competitive advantage. Although change is needed, research shows most change implementations do not succeed.

Middle managers (MMs) are considered the main facilitators of change. They receive directive for change and are tasked with not only processing and accepting the change but also communicating the directive down into the ranks and executing upon it. This basic qualitative study explored how resilience can aid an MM when implementing change, where resistance is present. The conceptual framework for this study included Lewin’s (1947) three-stage model of change theory and the …

The Futures Of Law, Lawyers, And Law Schools: A Dialogue, Benjamin H. Barton, Sameer M. Ashar, Michael J. Madison, Rachel F. Moran

Scholarly Works

On April 19 and 20, 2023, Professors Bernard Hibbitts and Richard Weisberg convened a conference at the University of Pittsburgh School of Law titled “Disarmed, Distracted, Disconnected, and Distressed: Modern Legal Education and the Unmaking of American Lawyers.” Four speakers concluded the event with a spirited conversation about themes expressed during the proceedings. Distilling a lively two days, they asked: what are the most critical challenges now facing US legal education and, by extension, lawyers and the communities they serve? Their agreements and disagreements were striking, so much so that Professors Hibbitts and Weisberg invited those four to extend their …

"It’S Hard To Be An Enemy Of Student Success”: A Qualitative Case Study Of A Cultural Shift Towards Student Success, Lisa R. Lawless

Dissertations of Practice

Literature on how colleges change is limited and theoretical in nature. The purpose of this qualitative case student was to explore how Retention University changed their culture and norms to increase student persistence and retention. Data was collected with semi-structured interviews with 16 participants at a large, public university in the southeast. Four primary themes emerged from data: (1) leaders play an important role in fostering organizational change; (2) leaders need to be strategic about how they foster change; (3) leaders need to consider how organizational contexts might hinder change; (4) and value the people and process. Implications for further …

Étude De La Gestion De La Crise Sanitaire Liée À La Covid-19 Pour Soutenir La Transition Vers De Nouvelles Organisations Du Travail Dans Le Secteur De L’Administration Publique, Bénédicte Calvet, Martin Chadoin, Maud Gonella, Élise Ledoux, Denys Denis, Isabelle Berger

Rapports de recherche scientifique

La pandémie de la COVID-19 a surpris la population générale et a largement touché les milieux de travail qui ont dû se réorganiser. De nombreuses personnes se sont retrouvées en situation de télétravail imposé alors que d’autres, les travailleurs et travailleuses dits « essentiels » ont dû se conformer à de nombreuses restrictions sanitaires sur leur lieu de travail. Face à l’urgence, plusieurs guides et outils ont été diffusés auprès des entreprises de plusieurs secteurs d’activité économique, afin de les soutenir dans la mise en place de mesures en santé et en sécurité du travail (SST) conformes au contexte pandémique, …

From Command Posts To Corporations: Applying United States Marine Corps Leadership Development To Corporate Organization Development, Paul D. Gowin

Theses and Dissertations

This research investigates the applicability of the United States Marine Corps (USMC) leadership development (LD) to corporate organizational development (OD). Despite significant investment in LD, many corporate programs do not meet expectations, highlighting the need for effective models. The USMC LD approach, emphasizing personal and subordinate leadership skills development, mission accomplishment, and team welfare, presents a unique model for exploration. This study examines the integration of USMC leadership components-traits, principles, and core values-into corporate leadership roles and evaluates the perception of USMC veterans on their applicability in corporate settings. The research employs a mixed-methods approach, combining quantitative surveys of 125 …

Subvert The Dominant Paradigm: Reimagining Academic Library Hiring Processes, Xan Arch, Isaac P. Gilman

Library Faculty and Staff Publications and Presentations

For libraries dedicated to diversity, equity, and inclusion, it is crucial to address firmly-held traditions about “correct” hiring practices. This work of revising traditional practices can be a fraught process, as different stakeholders often hold strong opinions about how best to evaluate candidates and conduct successful searches. To move our two academic libraries toward more inclusive hiring practices, we each led internal processes to entirely revise our hiring manuals. We will discuss the challenges and core issues addressed through this work, and the resulting principles that we believe will result in a more equitable, transparent, and candidate-friendly process.

Organization Change Processes In U.S. Protestant Churches: A Comparative Case Study Analysis, Leslie Mulder

Theses and Dissertations

This study explores organization change processes in three U.S. Protestant churches through a comparative case study analysis, emphasizing the role of Religious Institutional Entrepreneurs (RIEs). The research identifies key factors and conditions contributing to change, focusing on how shifts in collective narratives, generative metaphors, and strategic conversations are associated with transformation. External shocks, strategic partnerships, and adaptive leadership emerged as crucial elements in fostering change. Challenges such as emotional impacts of conflict, structural alignment and urgency-based decisions were also noted. The study highlights the balance between innovation and tradition, the importance of inclusive and reflective community engagement, and the optimization …

Designing And Evaluating A Framework For Assessing And Addressing Identity Threat And Integration As Part Of A Merger And Acquisition, Melanie Figler

Theses and Dissertations

Mergers and acquisitions (M&As) offer both advantages and challenges to firms that pursue this growth strategy. Although various frameworks and approaches have been designed to reduce the risks of these transactions, high failure rates continue to plague M&A events. This study investigated a lesser-examined but powerful factor in change outcomes: organization identity. This study examined the effects of M&As on organization identity and identified practices for assessing and addressing identity threat and integration as part of an M&A. The research design was a single case study, with 11 employees ranging from individual contributors to executives being recruited from an organization …

Adapting To Change While Leading And Supporting Others, Kevin F. Hub

Pedagogicon Conference Proceedings

Those effectively adapting to change lead by example and support others by acknowledging the emotions connected with organizational change. An authentic assessment in an education leadership class helps students acquire this essential skill, using John Kotter’s Eight Stage Process of Creating Major Change, and can be replicated across many disciplines.

Certified Impact: Organization Design For Zero Waste Certification And Its Impact On Organizational Identity, Sumner Byrne

Theses and Dissertations

This phenomenological study examined how organizations, primarily in the manufacturing and distribution industries, approached the change process to achieve a third-party verified zero waste certification. It investigated how the change process impacted employees’ sense of organizational identity, and what challenges they faced in pursuing certification. Sixteen participants from seven recently certified organizations agreed to be interviewed about their experience. Challenges stemmed most consistently from fiscal misalignment with leadership’s priorities, capacity struggles, and employee disconnection to the certification’s purpose. Participants reported that the most impactful organizational change strategies included clear, positive messaging, investment in employee empowerment and leadership, and consistency throughout …

The Anatomy Of Physician Fulfillment: Strategies Beyond Burnout, Brook Hale

Antioch University Dissertations & Theses

The persistent tension and power struggle between healthcare executives and physicians is a prevalent issue in healthcare organizations, often leading to a culture of organizational mistrust. This dynamic stems from perceived conflicting goals: executives are frequently seen as primarily focused on financial outcomes, while physicians are viewed as resistant to change. This study explored how physician fulfillment is experienced at work, with the ultimate goal of identifying potential interventions to bridge the gap between these groups. There is vast research and literature available regarding burnout in healthcare; this research focused on understanding what physicians find fulfilling in their work and …

Four System Enablers Of Large-System Transformation In Health Care: A Mixed Methods Realist Evaluation, Emilie Francis-Auton, Janet C. Long, Mitchell Sarkies, Natalie Roberts, Johanna Westbrook, Jean Frederic Levesque, Diane E. Watson, Rebecca Hardwick, Peter Hibbert, Chiara Pomare, Jeffrey Braithwaite

Peninsula Medical School

Policy Points The implementation of large-scale health care interventions relies on a shared vision, commitment to change, coordination across sites, and a spanning of siloed knowledge. Enablers of the system should include building an authorizing environment; providing relevant, meaningful, transparent, and timely data; designating and distributing leadership and decision making; and fostering the emergence of a learning culture. Attention to these four enablers can set up a positive feedback loop to foster positive change that can protect against the loss of key staff, the presence of lone disruptors, and the enervating effects of uncertainty. Context: Large-scale transformative initiatives have the …

Assessing Leadership In Business: A Critical Investigation Of Mary Barra, Krisha Patel

Honors Scholar Theses

Understanding what makes a good leader is a topic of ongoing interest in the practice of business. Research to-date has distinguished between being a manager and being a leader and also has established a set of principles to consider in assessing leadership. In this thesis, I draw upon principles of leadership, including emotional intelligence; vision creation; inspiring others; leading in good and difficult times; fostering, developing, and recognizing others; and creating a winning culture to offer a critical assessment of Mary Barra as a leader within the business arena.

Leading Change: Components Of Successful Transformational Doctoral Programs In Organizational Leadership, Jennifer Dixon Dinielli, Rebecca Jeanne Farley

Transform

Innovation and transformational change are vital to the birth and rebirth of all organizations. This historical study of the Brandman University Doctoral Program in Organizational Leadership utilized the Bolman and Deal (2017) four-frame model to examine the concept and development of the doctoral program with the Alpha Cohort of 2012. Findings from the study reveal five components of successful transformational doctoral programs that grew out of the factors considered and decisions made in the start-up phase of the program. This study contributes to the literature on transformational change and doctoral education by providing detailed analysis of critical factors of the …

Organizational Change In Saudi Healthcare Settings: Evaluating Organizational And Individual Readiness For Change, And The Mediating Role Of Readiness For Change Between Management Support And Commitment To Change., Sultan Alsaif

Electronic Theses and Dissertations

BACKGROUND: To respond to the constantly changing environment and developments of healthcare, leaders of healthcare organizations have been trying to introduce and implement transformations that allow their organizations to be able to operate effectively and efficiently to meet the shifts in healthcare demand and to deal with new patterns of health issues, comply with the new policies, and to enhance their present in the market. Thus, it is important for managers to determine the level of readiness for implementing organizational changes from to perspectives. These perspectives include organizational readiness for change and individual readiness for change. METHOD: This first manuscript …

Teacher Perceptions On The Sustainability Of Trauma-Informed Practices In A Delaware School, Joy Elaine Campbell

Electronic Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore teacher perceptions about the sustainability of trauma-informed practices implementation in a secondary, public comprehensive school. For the purpose of this study, the researcher examined perceptions of 10 staff members who have knowledge of and experience with implanting trauma-informed practices into their school routine. The findings from this study can be used by teachers, support staff, school leaders, and district leaders to help sustain an institutional application and implementation of trauma-informed care in schools. The implication from this study suggests resources for school staff to successfully sustain trauma-informed care.

Design Making Its Way To The City Hall: Tensions In Design Capacity Building In The Public Sector, Suzan Boztepe, Per Linde, Alicia Smedberg

IASDR Conference Series

Public sector organizations have been increasingly turning to design in their pursuit to innovate and address pressing challenges that seem intractable through their existing ways of working. Design’s presence in the public sector is still a relatively recent phenomenon ridden with many challenges. Through a study of three municipalities in Sweden, we present tensions designers face as they work their way to build design capacity. We argue that making a place for design in organizational systems and their ways of working requires skillfully navigating these tensions. We describe each tension in terms of their contradictions embedded in dualities and discuss …

Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop

Electronic Theses and Dissertations

For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …

Gender Disparity In Chinese Academia: A Conceptual Analysis Through Organizational Theory Lens, Sanfeng Miao

Journal of Comparative & International Higher Education

No abstract provided.

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …

Taking Equity-Mindedness To The Next Level: The Equity-Minded Organization, Román Liera, Steve Desir

Department of Educational Leadership Scholarship and Creative Works

University and college leaders have an espoused interest in racial equity. In recent years, university and college leaders have invested in diversity, equity, and inclusion (DEI) training that focuses on developing individual attributes that reflect equity-mindedness. For example, DEI training efforts have often been focused on helping faculty develop critical race consciousness by raising their awareness of systemic racism in their routine teaching, mentoring, and hiring practices. However, in many cases, DEI training and equity change efforts primarily focus on individual-level change without critically identifying, disrupting, and transforming organizational processes and policies that perpetuate structural racism. In this paper, we …

The Cost Of Organizational Change For Rural Community Colleges, Randy Clayton Scaggs

Graduate Theses and Dissertations

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about the benefits of this structural change or literature reviewing assessments of the unanticipated financial and nonfinancial costs to the institution. This critical case study is situated in a rural community college that recently changed its organizational structure by combining the academic and student affairs divisions. A purposeful sample, from different levels of …

Nurses’ Perception Of Work-Environment Uncertainty And Readiness For Organizational Change, Aishah Alsolami, Hanan Alkorashy, Mysara Alfaki, Ahmed Alkarani

Makara Journal of Health Research

Background: Healthcare organizations have a dynamic work-environment that changes constantly. This study aimed to explore whether there is a relationship between work-environment uncertainty and nurses’ readiness to participate in organizational change.

Methods: A cross-sectional study was conducted at two tertiary hospitals. The sample size was 222 nurses. A self-report questionnaire was adopted, translated to Arabic, and used for collecting data; it consists of three scales, personal data sheet, organizational readiness for implementing change scale, and perceived environmental uncertainty in hospitals scale. Descriptive statistics t-test and analysis of variance were used to analyze the data.

Results: The level …

Following The "Iron Lady" And Finding A University: A Phenomenological Study Of Organizational Identity, Erin Pearson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

Higher education culture is steeped in institutional identity and ties to history. But what happens when that history is challenged, and an institution must change its name? While a merger was not initially intended for Kearney State College, merging into the University of Nebraska system was the only way to reflect the change and growth that emulated the type of institution it had become. By interviewing sixteen participants that lived the experience of the merge, a concise and collective history of the events that led to the creation of the University of Nebraska at Kearney was obtained and studied. Through …

Did The Covid-19 Pandemic Reshape Nonprofit Service Delivery?, Gregory A. Smith

Faculty Publications and Presentations

This study employed mixed methods (explanatory sequential design) to assess and describe service delivery changes that emerged among public charities in the Virginia piedmont region due to the COVID-19 pandemic. An online survey was administered to 175 nonprofit leaders (mostly chief executives and service/program officers). Survey data were analyzed via descriptive statistics to identify the incidence and persistence of 14 specific changes. Such changes were grouped into 8 dependent variables that denoted patterns of service delivery change. Inferential statistics revealed significant differences or predictive relationships for several independent variables, including organizational and respondent attributes. In the second phase of the …

Leading The Initial Implementation Phase Of Tandemed In Relationship With The Pittsburgh Public Schools, Brian C B Barnes

Journal of Research Initiatives

TandemEd facilitates Black communities to create campaigns that highlight their positive racial identity and self-defined educational purpose. This article examines leadership of the initial implementation phase of the TandemEd community initiative in relationship with the Pittsburgh Public Schools (PPS) focusing primarily on the interactions with the superintendent and executive director of the superintendent’s office. The results included ongoing support from PPS as TandemEd formed a citywide steering committee of highly community legitimated persons, executed a leadership and campaign academy for thirty-five Pittsburgh youth, and facilitated design and delivery of various cable television commercials on identity and purpose in the Greater …

Tracking The Legacy Of "Inner-City" Catholic Schools: An Analysis Of U.S. Elementary Catholic School Organizational And Demographic Data, Andrew F. Miller, Annie Smith, Kierstin M. Giunco, Audrey A. Friedman, Myra Rosen-Reynoso, Charles T. Cownie Iii

Journal of Catholic Education Pre-Prints

Over the past twenty years, Catholic elementary schools that self-identify as “inner-city” have closed at a higher rate than Catholic schools in other locations. These schools have also long been associated with a legacy of effectively serving low-income students, students of color, and recent immigrant students, suggesting that the persistent closure of these schools may have a negative impact on these communities. In this paper, we set out to assess the extent to which there have been demographic or organizational changes over the past twenty years in these “inner-city” schools. We found that while these schools do still serve higher …

Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng

Theses and Dissertations

Chinese state-owned enterprise (SOE) in the financial service industry has reached a tipping point of making changes to address incoming global competition. The unprecedented wave of policy shifts in the market will uncage powerful rivals worldwide and demand the SOEs to change. This study reviewed the best practices and unique challenges to the SOEs in the context of organizational change and strove to explore the best organizational change model for Chinese SOEs in addressing global challenges. This study began by reviewing the background and literature about Chinese SOE development and organizational change, then developed an instrument consisting of critical items …