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Organizational change

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Traditional Principals’ Reaction To A Charter School Opening, Dana L. Bickmore Dec 2020

Traditional Principals’ Reaction To A Charter School Opening, Dana L. Bickmore

Educational Psychology, Leadership, and Higher Education Faculty Research

© 2020 SAGE Publications. Using multiple case studies, I examined how three traditional principals reacted and responded over time to the opening of a charter school in their attendance boundaries. Findings suggest principals’ reactions to competition shifted based on their perceptions of their status and competitive advantage in the market. These perceptual changes were the result of interactions with parents/guardians, staff, teachers, and students. This study has implications for how principals’ perceptions over time may affect engagement in competitive markets.


The Relationship Between Authentic Leadership And Organizational Change Readiness: The Mediating Role Of Psychological Safety, Paulina Christine Manzano Oct 2020

The Relationship Between Authentic Leadership And Organizational Change Readiness: The Mediating Role Of Psychological Safety, Paulina Christine Manzano

Master's Theses

The purpose of the current study was to examine the mediating effect of psychological safety on the relationship between authentic leadership and organizational change readiness in the workplace. A total of 107 employees participated in the study, which utilized online survey distribution. Results showed that psychological safety partially mediated the relationship between authentic leadership and organizational change readiness. In other words, the more employees perceived their leadership to be authentic, the more likely employees felt safe taking risks at work, which in turn, increased employees’ emotional and cognitive inclination to adopt and embrace organizational change. Based on these findings, organizations …


Co-Creating The Future: Working With Groups To Assess, Plan, And Innovate, Gregory A. Smith Sep 2020

Co-Creating The Future: Working With Groups To Assess, Plan, And Innovate, Gregory A. Smith

Faculty Publications and Presentations

Evolving conditions require organizations to change. Organizational leaders must engage with stakeholders to co-create their shared future; in many cases, this involves working with groups of people. This presentation shares five techniques for facilitating effective group sessions:

  1. Establish and uphold rules of engagement.
  2. Ask specific, deliberate questions.
  3. Use constraints to unleash creativity.
  4. Use concrete resources to stimulate thinking.
  5. Sequence activities to achieve desired outcomes.
Techniques are based on personal experience and literature published in fields such as marketing research, design thinking, and organization development. The examples in the presentation come from a library setting, but the techniques are readily applicable …


A Case Study In Revolutionary Change: From High School To Missionary Training Center, Shawn R. Cates Aug 2020

A Case Study In Revolutionary Change: From High School To Missionary Training Center, Shawn R. Cates

Theses and Dissertations

This article focuses on a case study in revolutionary change. A private school in Mexico City that had functioned for 49 years under the educational arm of The Church of Jesus Christ of Latter-day Saints underwent a change in mission, purpose, structure, function, and administration in eight months. Research about organizational change contains many conceptual models and principles intended to guide an organization through large-scale change. However, this change occurred without any strict reliance on a specific change model. This qualitative study is directed at empirically discovering what main factors led to success rather than relying on anecdotal assumptions. The …


Addressing Exclusion In Organizations: Social Desire Paths And Undocumented Students Attending College, Laura Nichols Aug 2020

Addressing Exclusion In Organizations: Social Desire Paths And Undocumented Students Attending College, Laura Nichols

Sociology

With data from a national study of a network of 28 private, non-profit colleges in the United States, I show how the individual actions of high school and college staff became collective “social desire paths” to introduce new organizational practices to enroll students who were undocumented. In interviews with staff, four factors emerged as important in enrolling students: (1) the way social desire paths started as ad hoc processes and then were entrenched through the collective and similar responses of staff; (2) identification of financial, administrative, structural, and cultural barriers to inclusion that formed the basis for the development of …


The Power Of Together: Applying Group Dynamics To Organizational Change Initiatives, Megan Bissell Aug 2020

The Power Of Together: Applying Group Dynamics To Organizational Change Initiatives, Megan Bissell

Master's Theses

Work and occupations are among the oldest and most salient concepts studied in sociology. Sociology as a field has largely focused on organizations from a macro perspective; primarily looking at organizational systems and institutionalized systems of oppression. Conversely, in conjunction with other disciplines such as psychology, sociology has maintained a presence in the more micro space, focusing on individualized interaction and behaviors. However, there is a distinct lack of meso-level research about the impact of group dynamics and social interaction in the for-profit workplace. Since 2010, there have only been 89 articles published about groups and their interactions in the …


Applying Psychological Reactance Theory To Intercultural Communication In The Workplace: Dealing With Technological Change And Tolerance For Ambiguity, Oumaima Boulhna Jun 2020

Applying Psychological Reactance Theory To Intercultural Communication In The Workplace: Dealing With Technological Change And Tolerance For Ambiguity, Oumaima Boulhna

Theses and Dissertations

Psychological reactance theory has yet to be applied to intercultural and cross-cultural communication, at least not to a sufficient extent. This study conducted a cross-cultural examination of psychological reactance in intercultural workplace communication situations. Using the theoretical framework of psychological reactance as well as the constructs of intercultural sensitivity and tolerance for ambiguity, this study expanded applications of PRT for technological change messages in the workplace. The present study extended the previous applications of psychological reactance theory and found a significant cross-cultural variation for trait reactance. The results also revealed that tolerance for ambiguity was negatively related to trait reactance, …


Change Power Is In The Process: When Listening Is Not Enough, Judy Rashid Jun 2020

Change Power Is In The Process: When Listening Is Not Enough, Judy Rashid

Faculty Publications

This piece reflects on the limits of listening sessions held in the wake of George Floyd’s death and argues that true organizational and societal change requires full participation, open dialogue, and collaborative mediation processes. Dr. Rashid draws on principles of conflict management to propose a model for engaging both sides in constructive discourse that leads to action.


Overview Of A Statewide Extension Strategic Planning Process And Unintended Outcomes, Joseph L. Donaldson, Shirley Hastings Jun 2020

Overview Of A Statewide Extension Strategic Planning Process And Unintended Outcomes, Joseph L. Donaldson, Shirley Hastings

Journal of Extension

In 2010, University of Tennessee Extension conducted a strategic planning effort focused on the subsequent 10 years. The process involved approximately 3,000 Tennesseans in online surveys, area meetings, opinion polling, and focus group sessions. This article describes the process, tools, and outcomes—which included a comprehensive strategic plan. Yet the strategic planning process itself produced unintended outcomes, specifically professional development opportunities, greater awareness of Extension among state government stakeholders, and continuity in the pursuit of strategic goals despite administrative change. The major implication for Cooperative Extension organizations is that attention to the potential of these unintended outcomes can enhance strategic planning.


Accessibility: Just Do It!, Savannah Gignac, Caroline Smith May 2020

Accessibility: Just Do It!, Savannah Gignac, Caroline Smith

South Carolina Libraries

In the spring of 2019, The South Carolina State Library and Charleston County Public Library each formed an Accessibility Team to identify and begin addressing accessibility issues in their libraries. Volunteers from diverse roles and departments participate in the teams so that together they can have a deeper impact. The teams have started making improvements and have established a process to bring positive change to their organizations.


The Effects Of Transformational Leadership And Job Satisfaction On Commitment To Organisational Change: A Three-Component Model Extension Approach, Luu Tien Dung, Phan Van Hai Apr 2020

The Effects Of Transformational Leadership And Job Satisfaction On Commitment To Organisational Change: A Three-Component Model Extension Approach, Luu Tien Dung, Phan Van Hai

The South East Asian Journal of Management

Research Aims: The present study aimed to examine the relationship between transformational leadership, job satisfaction and employee commitment to organisational change. Design/Methodology/Approach: Extension of a three-component model was employed. The study sample consisted of 474 employees in organisations undergoing a significant organisational change in Vietnam. The data were analysed using a structural equation model (SEM). Research Findings: The study results show that transformational leadership has a positive and significant influence on job satisfaction and organisational commitment to change (affective commitment, normative commitment, continuance commitment). Job satisfaction is found to be positively and significantly related to employee affective commitment and normative …


What's The Problem Now?, Randall Bass Apr 2020

What's The Problem Now?, Randall Bass

To Improve the Academy: A Journal of Educational Development

Revisiting an essay from 1999, this article explores the current conditions in higher education, and society more broadly, that help shape the roles for the scholarship of teaching and learning (SoTL) and educational development. By seeing the current “crises” of higher education not only as “problems” to be investigated but as a “wicked problem,” we might be able to elevate and complicate the role that inquiry into teaching and learning might play in institutional change and the expansion of higher education. The article argues for the necessity, even urgency, of seeing educational development as a lever for change, fully engaged …


Elementary School Teacher's Beliefs, Organizational Change, And Stem Implementation: Factors Impacting Teacher Leadership, Shelante Patton Mar 2020

Elementary School Teacher's Beliefs, Organizational Change, And Stem Implementation: Factors Impacting Teacher Leadership, Shelante Patton

Doctor of Education in Teacher Leadership Dissertations

The purpose of this qualitative case study was to examine organizational change as it related to the implementation of STEM as perceived by elementary educators in an urban school in an urban city. The barriers, challenges and supports provided to teachers regarding STEM implementation in an urban school were investigated This study looked to include teachers and teacher leaders over a six-week period in an elementary school in a large urban School District., As a result of this study, some dialogue was generated in reference to STEM instructional practices and integration. Teachers also shared how they can increase change implementation …


Surfacing Services For Students As Scholars: A Case Study, Jill Cirasella Mar 2020

Surfacing Services For Students As Scholars: A Case Study, Jill Cirasella

Transforming Libraries for Graduate Students

This poster presents as a case study the recent library reorganization at the Graduate Center of the City University of New York. The reorganization was initially spurred by the need to divide the library’s large, hydra-headed Public Services and Scholarly Communication unit into smaller, more coherent units. One of the five resulting units is Scholarly Communication and Digital Scholarship, composed of librarians who provide services related to scholarly communication, the institutional repository, data management, digital scholarship, digital preservation, and theses and dissertations. In other words, this new unit provides services that pertain not to the discovery and consumption of knowledge …


Paradigm Shifts In Large-Scale Educational Change: Uncovering The Oregon Education Investment Board's Theory Of Change-In-Action, Johanna Kathryn Blackford Feb 2020

Paradigm Shifts In Large-Scale Educational Change: Uncovering The Oregon Education Investment Board's Theory Of Change-In-Action, Johanna Kathryn Blackford

Dissertations and Theses

Education system leaders and policymakers around the globe expend vast amounts of resources on educational reform efforts and despite positive intentions, most attempts to affect educational change fail to realize large-scale, sustainable, positive outcomes--yet some have. While it is widely acknowledged that no two systems' educational change journeys are the same, what is becoming clear is that there is significant similarity among the thinking or paradigms underpinning theories of change-in-action guiding positive large-scale system-wide reform. This research highlights four change paradigms and suggests that a collective learning paradigm guided by systems thinking represents the paradigm shift associated with successful large-scale …


Optimising Performance: How Jungian Alchemy Informs Organisational Transformation, Nadja Alexander, Michelle Lebaron Feb 2020

Optimising Performance: How Jungian Alchemy Informs Organisational Transformation, Nadja Alexander, Michelle Lebaron

Research Collection Yong Pung How School Of Law

In this paper we explore the alchemical possibilities of aesthetics in transforming organizational performance. We ground our discussion in an exploration of how four alchemical elements – earth, water, air and fire – identified in the work of Swiss psychiatrist Carl Jung, can catalyse transformation. Inspired by Jung, we examine how these elements help us to better build awareness – of ourselves, of others in teams and work groups, and of untapped potential in organizational contexts. By developing greater awareness of aesthetics and their alchemical potential, leaders can better navigate the emergent and complex workings of organizational transformation processes, whether …


Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly Jan 2020

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The …


Transformative Organizational Change In A Community College Facilities Department, David L. Forester Jan 2020

Transformative Organizational Change In A Community College Facilities Department, David L. Forester

Education Projects

Organizational change can be difficult and goals frequently are not met during times of change. The overriding theme of this Consultancy Project is the transformative leadership in an organizational change in a facilities department of a community college. Facilities departments have a myriad of challenges when attempting to be efficiency and effective in higher education along with working within budgetary resources provided.


Reframing Professional Learning To Analyze Teacher Practice And Promote System-Wide Change, Jennifer Smerecky Jan 2020

Reframing Professional Learning To Analyze Teacher Practice And Promote System-Wide Change, Jennifer Smerecky

West Chester University Doctoral Projects

The present study examined teachers’ perceptions of targeted professional learning experiences offered within their educational agency. This study focused on teachers' perceptions of the planning, delivery, and follow-up support from teacher professional learning sessions. The teacher participants shared their perceptions of professional learning, implementation of new strategies, barriers to implementation, and support needed from their administration in order to grow as educators. This focus of this study aims to reframe professional learning by forming cooperation between administrators and teachers within education organizations to reform professional learning opportunities. This study advocates for further development in the collaboration of a system-wide change …


Applications Of Social Systems Theory Relative To Inclusivity In The Context Of K–12 Schools, Tessa R. Sutton Jan 2020

Applications Of Social Systems Theory Relative To Inclusivity In The Context Of K–12 Schools, Tessa R. Sutton

All-Inclusive List of Electronic Theses and Dissertations

This single case study explored K–12 school leaders perceptions of their districts structure for implementing diversity and creating inclusion as a framework (Getzels & Guba, 1957). Previous research that highlighted the views and perceptions of school leaders with respect to diversity and inclusion in schools as social systems focused on the humane side of the behaviors of individuals (Hoy & Miskel, 2005). Nevertheless, traditional Educational leadership programs typically focus on accreditation factors specific to lesson planning, classroom management, and curriculum implementation and exclude the human element (Duffett et al., 2003; Johnson, 2016). The lack of focus on change management systems …


Change From The Middle: A Grounded Theory Approach On Middle Manager-Initiated Organizational Change From A Southeast Asian Context, Marcial Orlando A. Balgos Jr, Emerald Jay D. Ilac Jan 2020

Change From The Middle: A Grounded Theory Approach On Middle Manager-Initiated Organizational Change From A Southeast Asian Context, Marcial Orlando A. Balgos Jr, Emerald Jay D. Ilac

Psychology Department Faculty Publications

Prior studies on the strategic influencing done by middle managers emphasized on a unidirectional sensemaking and failed to explore how middle managers utilized discursive capabilities in engaging stakeholders in change projects. To forward this, we used the Leader-Member Exchange (LMX) theory as embedded within the power distant cultural norms of Philippine society. Using the LMX model as frame, we aimed to understand how middle managers position and navigate themselves to promote change upward in the organizational hierarchy. Respondents for this study were middle managers in small or mid- sized companies reporting to a business unit with subordinates working under them. …


Building Change Agility Within Teams, Tiffany N. Bersos Jan 2020

Building Change Agility Within Teams, Tiffany N. Bersos

Theses and Dissertations

Change is necessary for an organization to be successful. However, poorly executed change, with ill-equipped leaders and unprepared teams, often result in failed efforts. Leaders can have a direct impact on their team's change agility and successful change initiatives. This study looked at team leaders and individual contributors across a variety of industries and explored ways that team leaders can build change agility. This study addressed three research questions: how participants defined the role of a leader, what individuals observed about themselves when at their best during a change, and what practices they believed would aid in building change agility …


Managing The Affective Responses Of Employees During Organizational Change In Higher Education, Brad Kennington Jan 2020

Managing The Affective Responses Of Employees During Organizational Change In Higher Education, Brad Kennington

Theses and Dissertations

Higher education is facing a period of continual change driven by numerous external and internal forces. Consequently, higher education leaders are faced with the frequent and daunting task of planning and managing organizational change in higher education institutions, which are both complex and dynamic in nature. Adding difficulty to this task is the fact that employees often react to change with emotional responses that are both challenging to understand and complicated and to manage. Managing affective dimensions of change can be overwhelming to leaders, which can lead to failed organizational change efforts. This study explored and answered (a) how a …


Love As An Organizational Norm: An Exploration At A Values-Centered Organization, Vangie Marie Bogaty-Rodríguez Jan 2020

Love As An Organizational Norm: An Exploration At A Values-Centered Organization, Vangie Marie Bogaty-Rodríguez

Theses and Dissertations

This study investigated to what extent, if any, developing a norm of love might be accepted, incorporated, sustained, and beneficial to an organization. Participants included 18 directors, manager, and supervisors of a 24-year-old telecommunications company located in Puerto Rico. Data were collected through individual interviews where interviewees shared their perspectives on the possibility of adopting the norm of love, their acceptance of it, and how they would implement it. Findings indicated that a majority (83.33%) of the participants acknowledged that love is part of the human essence and whole selves, and that such a norm would be beneficial to employees …


Advancing Leadership Consciousness: Integrity From The Inside Out, Jessica Plancich Shinners Jan 2020

Advancing Leadership Consciousness: Integrity From The Inside Out, Jessica Plancich Shinners

Theses and Dissertations

A poll conducted by the World Economic Forum (2015) found that 86% of respondents perceive that we are facing a global leadership crisis. At the time of this study, the COVID-19 pandemic has impacted the global ecology in dramatic and widespread ways. In light of this uncertain political, economic, sociological, and ecological climate, humanity is in need of consistent and reliable ways of developing exemplary leaders. As society enters into massive technological advancement, leaders and collaborators are at risk of obsolescence if we do not find innovative ways to harness innate human capacities to advance consciousness and co-evolve with technology. …


Assessing The Impacts Of Work-Related Applications Of Improvisation Training On Psychological Safety In Teams, Marne Maykowskyj Nordean Jan 2020

Assessing The Impacts Of Work-Related Applications Of Improvisation Training On Psychological Safety In Teams, Marne Maykowskyj Nordean

Theses and Dissertations

This paper discusses improvisational training (IMPT) and psychological safety and seeks to find if the former impacts the latter. For this study, improvisation has four main tenets: ensemble / co-creating, 'yes, and' / accept and heighten, authenticity / celebrating failure, and listening and communication skills. Psychological safety is defined as the shared belief held by members of a team that the team is safe for interpersonal risk-taking and a sense of confidence that the team will not embarrass, reject or punish someone for speaking up. This confidence stems from mutual respect and trust among team members. It is described as …


Faculty Members’ Perceptions Of Organizational Culture And Implementation Of Interprofessional Education, Cynthia Voyce Jan 2020

Faculty Members’ Perceptions Of Organizational Culture And Implementation Of Interprofessional Education, Cynthia Voyce

Walden Dissertations and Doctoral Studies

A disparity exists between what is known about the benefits of interprofessional education (IPE) and implementation of IPE at the university under study. The World Health Organization called on institutes of higher education to provide IPE in the education of health professionals to improve the healthcare workforce’s capacity to provide quality care. The purpose of this qualitative study was to understand the perceptions of health professions faculty members (HPFMs) about IPE and how those perceptions might be influenced by the organizational culture at the site. Informed by Hofstede’s dimensions of culture theory, the research questions addressed HPFMs’ understanding of and …


Workforce Agility Strategies For Improving The Success Rate Of Change Initiatives, Marvia Herfah Evangelist-Roach Jan 2020

Workforce Agility Strategies For Improving The Success Rate Of Change Initiatives, Marvia Herfah Evangelist-Roach

Walden Dissertations and Doctoral Studies

Failure to implement change initiatives is a direct result of low employee resilience and adaptability. Successful agility strategies are important to financial business leaders to remain competitive in financial markets. Grounded in the dynamic capabilities theory, the purpose of this qualitative multiple case study was to explore workforce agility strategies used by financial business leaders to improve the success rate of change initiatives. The participants were 4 financial business leaders in Jamaica who successfully improved the success rate of change initiatives. Data were collected from semistructured interviews, organizational strategic plans, annual reports, and change management plans. Four themes emerged through …


We Have The Program, What Now? Development Of An Implementation Plan To Bridge The Research-Practice Gap Prevalent In Exercise Oncology, Mary A. Kennedy, Sara Bayes, Robert U. Newton, Yvonne Zissiadis, Nigel A. Spry, Dennis R. Taaffe, Nicolas H. Hart, Michael Davis, Aileen Eiszele, Daniel A. Galvão Jan 2020

We Have The Program, What Now? Development Of An Implementation Plan To Bridge The Research-Practice Gap Prevalent In Exercise Oncology, Mary A. Kennedy, Sara Bayes, Robert U. Newton, Yvonne Zissiadis, Nigel A. Spry, Dennis R. Taaffe, Nicolas H. Hart, Michael Davis, Aileen Eiszele, Daniel A. Galvão

Research outputs 2014 to 2021

© 2020 The Author(s). Background: Exercise has emerged as a promising therapy for people with cancer. Novel programs have been developed to translate research into practice; however, implementation barriers have limited their success in part because successful translation of exercise oncology research into practice requires context-specific implementation plans. The aim of this study was to employ the implementation mapping protocol to develop an implementation plan to support programming of a co-located exercise clinic and cancer treatment center. Methods: The Implementation Mapping protocol, which consists of five specific iterative tasks, was used. A stakeholder advisory group advised throughout the process. Results: …


Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea Jan 2020

Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea

Antioch University Dissertations & Theses

The world of women in law enforcement is a thought-provoking one that has received increasing attention both in academia as well as in practice over the past few decades. Even more intriguing, and despite advances in the profession, is the low number of women in executive leadership positions in law enforcement. There is a vast underrepresentation of women in top executive leadership positions across the 18,000 law enforcement agencies in the United States. The purpose of this study was to gain an understanding of the complex journey of women to top executive policing leadership positions. Embracing a positive psychology approach, …