Digital Commons Network^™

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …

Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown

Walden Dissertations and Doctoral Studies

Some fast-food industry managers lack leadership strategies to reduce employee turnover rates. Fast-food industry managers are concerned with high employee turnover that leads to increased costs of recruitment and decreased productivity. Grounded in servant leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies used by fast-food industry managers to reduce employee turnover rates. The participants consisted of five fast-food industry managers in the Midwest region of the United States. Data were collected through semistructured interviews and a review of company documents. Thematic analysis was used to analyze the data; three themes emerged: a value-based leadership …

Future-Oriented Strategies That Small 501(C)(3) Nonprofit Organizations May Use To Support Financial Sustainability, Justine Lownsbury

Walden Dissertations and Doctoral Studies

The age of mortality for a nonprofit organization is between 6-15 years. The problem is that leaders of nonprofit organizations face challenges in financially sustaining nonprofit operations, which directly affects the ability to achieve and maintain the organizational mission. The purpose of this qualitative classical Delphi study was to explore how an expert panel of nine purposively selected U.S.-based stakeholders from small U.S.-based 501(c)(3) nonprofit organizations viewed the desirability, feasibility, and importance of future-oriented strategies to support financial sustainability. The research questions addressed this purpose. The conceptual framework was rooted in effective leadership, innovation, sustainability, and positive social change, as …

Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van

Walden Dissertations and Doctoral Studies

AbstractQualitative narrative inquiry was used to understand the accounts and experiences of female officers in the United States Army that were once stationed in South Korea, who did not advance to the rank of lieutenant colonel. In today’s military, female officers still face many challenges during their advancement from Major to Lieutenant Colonel, relative to their male counterparts. The specific problem is the underrepresentation of female majors in the Army who compete for promotion to the lieutenant colonel rank. The researcher explored the experiences of 14 female Army officers that served in South Korea and sought out promotions from the …

Exploring Leadership Skills Needed To Implement Mergers And Acquisitions In Ghana, Akwasi Effah-Adu

Walden Dissertations and Doctoral Studies

There has been consideration of increased investment in the banking industry in Ghana through mergers and acquisitions. Data shows that the financial performance of the merged banks does not support the investment in the industry, at least within the first 3 years after the merger or acquisition. Grounded in Burn’s transformational leadership theory, the purpose of this qualitative single case study was to explore the leadership skills used to implement the successful merger of two commercial banks in Ghana. Data were collected from eight senior officers using semistructured interviews, a review of relevant publications, and a reflective journal. The data …

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …

Leaning In, Or Lack Thereof: Uncovering The Impacts Of Intersectional Discrimination On Asian American Women, Nishka Khoobchandani

CMC Senior Theses

Women in the workplace are told to lean into their strengths and self-advocate in order to get promoted but this does not take into account the systemic barriers that prevent them from wanting to in the first place. Compared to women of other ethnicities, Asian American women have the lowest ratio of representation at the executive versus non-executive level. Yet, there is a lack of research on how two marginalized identities – as a woman and as an Asian American individual – synergistically interact and explain the intersectional discrimination only experienced by Asian American women, potentially interacting with cultural variables …

Examining How The Cultural Differences Between Countries Influence Individual’S Perceptions Of A Successful Leader, Karen Almachi

CMC Senior Theses

This literature review examines the influence of culture on an individual’s perception of a leader. Research on cultural influences and perceptions is taken to establish an interconnection between the two. The research is analyzed through the lens of two theoretical frameworks: the implicit leadership theory and the cultural dimensions theory. The frameworks are used to operationalize cultural differences and perceptions. The research establishes six dimensions that describe cultural differences between countries. To put into perspective, two culturally different countries are examined for their perception of leadership: the United States and Ecuador. The United States has a low power distance, individualistic, …

The Quest For Institutionalization Of Indigenous Conflict Resolution Mechanisms In The Ethiopian Criminal Justice System To Spur Social Change In The Country, Daniel Wolde Sugamo

Theses and Dissertations

The purpose of this qualitative case study with the exploratory design was to explore the barriers, as perceived by Ethiopia’s national elders and women ambassadors of peace, that may impede the incorporation of Indigenous conflict resolution mechanisms (ICRMs) within the federal criminal justice system of the country to spur social change and to provide a clear policy orientation for this incorporation to take place. The servant leadership model and an ubuntu-based leadership approach provided the theoretical framework. A sample group of 20 elders who represent a number of ethnic groups at the national level participated in one-on-one interviews, and 15 …

Slava Ukraini: A Psychobiographical Case Study Of Volodymyr Zelenskyy’S Public Diplomacy Discourse, Amber Brittain-Hale

Theses and Dissertations

Volodymyr Zelenskyy's public diplomacy during the Russo-Ukrainian conflict was examined in this dissertation. Zelenskyy’s discourse emphasized his action-oriented traits, Ukrainian identity, and nationalism. The study employed LTA, and LIWC-22, for natural language processing analyses of Zelenskyy's public speeches and diplomatic discourse. Zelenskyy demonstrated agency, adaptability, collaboration, and positive language patterns, suggesting confidence and optimism, according to the data. In addition, the research emphasizes how domestic and international factors influence state behavior, as well as how political demands, cultural, historical, and political factors influence Zelenskyy's decision-making.

This dissertation sheds light on a global leader's psychobiographical characteristics, beliefs, and motivations during a …

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.

Emotional Intelligence And Teachers’ Performance In The Classroom In Cairo, Egypt, Wessam Refat

Theses and Dissertations

Effective teachers continue to be in demand in the workforce. Schools and universities need professional teachers who show passion for their jobs and high work performance. This research will investigate the association among teachers’ age, gender, tenure, emotional intelligence (EI) scores, perception of emotional intelligence application in classroom, and perception of any potential impact on their prior year’s self-reported annual teaching evaluations in Madinaty National School in Egypt. For this study, the researcher will utilize mixed methods for data collection based on concurrent design (Creswell, 2014; Kummar, 2014). For additional data collection of teachers’ perspectives on emotional intelligence (EI), the …

Women Of Color In Higher Education Institutions: Strategies To Attain Administrative Leadership Positions, Oghenemano O. Evero

Theses and Dissertations

Race and gender continue to be contributing factors to the disparity and lack of representation that exists among higher-education leaders. This study examines the lived experience of women of color to identify the strategies they utilized to attain administrative leadership roles at a Higher Education Institution (HEI). Participants included women of color leaders with at least 5 years of experience in higher education and in a leadership role. Participants also had advanced degrees. Using a narrative inquiry design, the study involved semi structured interviews to gather data from the sample population. The seven (7) women of color HEIs administrative leaders …

Exploring Prosocial Theories For Teaching Civility In Baccalaureate Level Business Communication, Mikelle Barberi-Weil

Theses and Dissertations

The paralysis of civility and the heightened acrimony in both public and private fora is considered a detriment to the health of a high-functioning and prosperous society. In the context of contemporary culture, the potential conflict between people with antithetical values and antithetical ideologies in a nonconsensual and neutral-ground locale is at a heightened level. When two people are obligated to each other in professional environments, they need to get along. Yet, as organizations have flattened and gone casual over recent decades, the boundaries of traditional politeness and respect have diminished (Andersson & Pearson, 1999). Leadership and organizational environments are …

Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani

Theses and Dissertations

Huda Al-Ghoson became the first Saudi woman in an executive leadership position at Saudi Aramco, defying gender discrimination in a male-dominated corporate. This dissertation examined Al-Ghoson's groundbreaking journey and its implications for Saudi women, addressing the scarcity of information on successful Saudi female leaders' strategies and experiences. The literature review explored gender-related theories, Transformational leadership theory, and Full-Range leadership theory. A qualitative exploratory single-case study design was employed, with Huda Al-Ghoson as the focal point. The research questions were: (a) as a Saudi woman in a top leadership role, how does Al-Ghoson perceive her ascension to leadership in a male-dominated …

Characteristics Of Leadership Of Selected Historical Leaders In Music Education In The United States With An Exploratory Study Of The Explicability Of These Characteristics To Modern Music Education Leadership In Elementary Schools, Ashley Loren Stringfield

Theses and Dissertations

The purpose of this multicase, qualitative study dissertation was to describe how the leadership characteristics of the founders of the Music Educators National Conference (MENC) inform today’s music educators’ leadership abilities. During the 1907 Keokuk conference the founding members discussed the first set of guiding principles for various subjects within the music discipline including chorus, band, and piano. For this study, the research questions are focused on the similarities in leadership styles of music education leaders past and present. Suggestions for improvement of teacher and administrator leadership characteristics were revealed by the leaders themselves.

Eight public elementary school music teachers …

She Leads Business Education: A Phenomenological Study On The Career Development Of Female Deans Leading Aacsb-Accredited Business Schools In America, Rachel Staples Guettler

Theses and Dissertations

As women advance into leadership roles in America, there is a demand for career development research to deepen understanding of strategies for overcoming obstacles and maximizing opportunities. This study investigated 13.4% of the population of female Deans of AACSB-accredited business schools in America through qualitative inquiry. During this study, 157 of 540 American business schools with AACSB accreditation were led by female Deans. A female perspective was interpreted through the framework of Career Development Theory revealing the internal and external forces impacting career development chronology, experiences, contexts, behavioral patterns, beliefs, and leadership of women who have become Deans. Gender-related and …

Exploring Leaders' Sensemaking Of Emergent Global Norms For Open Science: A Mixed Methods Discourse Analysis Of Unesco’S Multistakeholder Initiative, Lisa Cuevas Shaw

Theses and Dissertations

In November 2021, all 193 United Nations Member States adopted the United Nations Educational, Scientific, and Cultural Organization’s (UNESCO) Recommendation on Open Science (UNESCO, 2021a), which signaled a shared commitment to globally recognized standards for open science. However, as with other normative instruments established by intergovernmental organizations (IGOs) such as UNESCO, the ways in which local, national, and regional leaders will implement the recommendation can and will vary (Finnemore, 1993). Top-down and bottom-up coordination across international stakeholders in the research system is critical for the framework to be effective in driving global policy implementation and enabling sustained research culture change. …

Transformational Leadership Strategies In U.S. Public Universities, Jason C. Hardman

Theses and Dissertations

This qualitative study explores the transformational leadership strategies used by university leaders to transform their respective institutions of higher education in the post-pandemic era. The study builds on Bass's (1985a) transformational leadership model, and the guiding research question is, "What transformational leadership strategies do university leaders use to transform university environments?" The study utilizes a narrative inquiry approach to collect and analyze data from publicly available and accessible sources. The data analysis highlights four themes of transformational leadership practices, including idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. The findings reveal that transformational leaders exhibit high moral standards, personal …

The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador

Theses and Dissertations

When COVID-19 started to spread in March 2020, no one could anticipate the impact it would have on the world. Social behavior is one key aspect that has changed dramatically as a result of the pandemic. Through restrictions that imposed social distancing, masks, and quarantines, feelings of loneliness, depression, and isolation increased. At the same time, there was also evidence of prosocial behavior, with the emergence of people helping those in need. As the pandemic turns endemic with restrictions lifting, the longstanding impact of the pandemic on people’s behavior is still unclear. One way to explore this phenomenon is through …

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …

African American Coaches In Athletics: A Study Of Enabling And Inhibiting Factors Impacting Leadership Success, Lamar Lawrence

Theses and Dissertations

This qualitative research focused on identifying and addressing the enabling and inhibiting factors that have influenced the careers of African American National Collegiate Athletic Association (NCAA) Division I head basketball coaches. The researcher used a phenomenological approach to discover and understand the lived experiences of African American NCAA Division I men's head basketball coaches that are considered to be successful leaders in their field in order to gain their perspective and personal insight into barriers and potential solutions to those barriers in this particular field. Active and systemic discrimination, along with institutionalized racism and bias, are essential factors in this …

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …

Women Of Color In Higher Education Institutions: Strategies To Attain Administrative Leadership Positions, Oghenemano O. Evero

Theses and Dissertations

Race and gender continue to be contributing factors to the disparity and lack of representation that exists among higher-education leaders. This study examines the lived experience of women of color to identify the strategies they utilized to attain administrative leadership roles at a Higher Education Institution (HEI). Participants included women of color leaders with at least 5 years of experience in higher education and in a leadership role. Participants also had advanced degrees. Using a narrative inquiry design, the study involved semi structured interviews to gather data from the sample population. The seven (7) women of color HEIs administrative leaders …

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …

Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr.

Theses and Dissertations

This global study of diversity, equity, and inclusion (DEI), encompassing the lenses of sixteen corporate executives with multi-country influence, examines efforts to address marginalization in the workplace based on identity characteristics such as race, gender, religion, ethnicity, sexual orientation, or ability. Othering is a global phenomenon. Corporations were awakened to the magnitude of othering, shocked into reality by the murder of George Floyd and other acts of political and social violence, including femicide, globally. The COVID-19 global pandemic further exposed the impact of marginalization seen through wide health disparities across communities. The Russian invasion of Ukraine further augmented the corporate …

Social Capital And Leadership Competencies Of Recent Kenyan Immigrant Leaders In The United States And Canada: Relational, Structural, And Cognitive Perception, Dorcas Cheruto Mworsho

Theses and Dissertations

Academic research on immigrant social capital indicates that the social capital gained from a country of origin is not easily transferable to a host country (Hopkins, 2020; Hou et al., 2018; Tegegne, 2015). The debate has gained recognition in the recent past as more developed countries continue to receive an increasing number of immigrants. Kenya is among the countries that continue to experience a global surge of professionals immigrating who have settled in North America. Research reveals that some known social connections within host countries are exploitative and detrimental to Kenyan immigrants who try to access meaningful leadership positions that …

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …

The Emergence Of Discursive Leadership In Online Commmunities, Chad Diaz Ii

Electronic Theses and Dissertations

The purpose of this Dissertation is to provide a detailed rationale for the way in which I address the following research questions in my dissertation: “What characteristics of user discourse lead to the emergence of leadership in online communities?” To this end, I provide a literature review of studies on online communities, examine past definitions, and propose an integrated definition of online communities. Focusing on the specific domain of leadership in online communities, I conduct a literature review of early and seminal articles published in this domain with the objective of identifying the foundational theoretical frameworks and the factors that …

Gratitude At Work, Ginger H. Williams

Library Faculty Publications

Guest columnist Ginger H. Williams is a new dean at Fort Hays State University, a regional comprehensive university in western Kansas. Ginger reflects on aspects of her work she is grateful for, such as a challenging renovation project and other new-to-her duties that help expand her skills. She also considers the many people whose support she relies upon. Readers are encouraged to consider what they are grateful for in their own professional lives and to find ways to express gratitude in a professional setting.