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Lessons Learned From Faculty Service-Learning Mentoring, Elizabeth A. Robinson, Debra A. Harkins Aug 2024

Lessons Learned From Faculty Service-Learning Mentoring, Elizabeth A. Robinson, Debra A. Harkins

Journal of Community Engagement and Higher Education

Service-learning that targets issues of injustice within a community shares the goal with institutions of higher education of helping students become transformational citizens who deeply question and try to change unjust and ineffective social systems. Unfortunately, challenges to growing and sustaining service-learning pedagogy at institutions of higher education are many. This project discusses challenges and makes recommendations based on a pilot mentoring program at an urban, four-year university in the Northeast for faculty interested in integrating service- learning into their curriculum.


Pursuing Reciprocity In Engaged Scholarship Partnerships Using Community Sustainability Certification Programs, Elyzabeth W. Engle, Michele W. Halsell Aug 2024

Pursuing Reciprocity In Engaged Scholarship Partnerships Using Community Sustainability Certification Programs, Elyzabeth W. Engle, Michele W. Halsell

Journal of Community Engagement and Higher Education

In recent years, there has been a proliferation of sustainability certification programs at the local, state, and national level to highlight the use of policies, programs, and infrastructure to achieve sustainable development outcomes within communities. In this paper, we use examples from Penn State’s Sustainable Communities Collaborative to demonstrate how institutions with community-engaged scholarship programs can use these certification programs to enhance program operation and reciprocity by identifying projects, engaging new disciplines, and improving relevance.


University-Community Civic Collaboration: Reaching For Social Justice In University Partnership, Jessica T. Shiller Aug 2024

University-Community Civic Collaboration: Reaching For Social Justice In University Partnership, Jessica T. Shiller

Journal of Community Engagement and Higher Education

A community partnership between the Collins Academy, Jefferson, Texas, and the Arthur Temple College of Forestry and Agriculture, Stephen F. Austin State University, Nacogdoches, Texas, developed a plan to manage the 38-acre Port Jefferson History and Nature Center, located on Big Cypress Bayou. Students used knowledge of the resources, GPS (global positioning systems), ArcGIS 10.4, presentations, and posters to complete the project. The reflection and feedback with the community partners continued throughout the project and as guidance for future work. This partnership instilled in participating students the value of incorporating service learning into development of professional relationships for continued cooperation …


Researcher-Practitioner Collaborations: Applying Developmental Science To Understand Sport Participation And Positive Youth Development, Andrea Vest Ettekal, Lily S. Konowitz, Jennifer P. Agans, Richard M. Lerner Aug 2024

Researcher-Practitioner Collaborations: Applying Developmental Science To Understand Sport Participation And Positive Youth Development, Andrea Vest Ettekal, Lily S. Konowitz, Jennifer P. Agans, Richard M. Lerner

Journal of Community Engagement and Higher Education

We report data from the first year of a three-year collaboration between a sport-based youth development program, Positive Coaching Alliance (PCA), and a university-based research institute. The theory of change of PCA was tested with youth athletes, representing multiple sport types (e.g., individual/team) and seasons (e.g., fall/winter), who completed self-report surveys indexing a key facet of positive youth development—character. Noting assets and challenges of such researcher-practitioner collaborations, we discuss the results of the first year of data derived from this collaboration and differences in their use to the researchers and practitioners. Using this collaboration as a sample case, we discuss …


Sustainable Campus Landscapes In The United States And China: A Comparative Analysis, Zhaofang Zhang, Jing Zhou, Deanna Schmidt, Kathleen Garland Aug 2024

Sustainable Campus Landscapes In The United States And China: A Comparative Analysis, Zhaofang Zhang, Jing Zhou, Deanna Schmidt, Kathleen Garland

The Geographical Bulletin

This paper explores landscapes of sustainability. Universities across the world have incorporated sustainability into their curriculum, research, infrastructure operation, and resource management. However, campus landscapes are relatively unexplored assets to promote university sustainability. As the physical embodiment of university values as well as an enduring legacy, campus landscapes offer the potential to integrate sustainability into the fabric of universities for generations to come. The paper presents findings from an empirical study of two universities: China T hree Gorges University, Yinchang City, Hubei province, China, (CTGU) and the University of Houston, Clear Lake, Texas, United States (UHCL). The research utilizes landscape …


Student Experiences With Self-Determination And Agency: Centering Disabled Voices Through Photovoice, Rebecca Boineau Smith Hill Aug 2024

Student Experiences With Self-Determination And Agency: Centering Disabled Voices Through Photovoice, Rebecca Boineau Smith Hill

Theses and Dissertations

Young adults with intellectual and developmental disability (IDD) are less likely than young adults without disability to be employed, enrolled in postsecondary education, or live independently after high school (Lauer & Houtenville, 2017; Newman, et al., 2011). Self-determination, or the freedom to act as the primary causal agent in one’s life (Palmer & Wehmeyer, 1998), is a well-documented component of enhanced quality of life (Shogren et al., 2017) and a predictor of postschool success (Mazzotti et al., 2021; Test et al. 2009) for students with disabilities. People with IDD are less self-determined than their nondisabled peers, and often less self-determined …


Exploring School Of Education Faculty Emotion, Attitudes, And Experiences Related To Student Mental Health, Jesse Mossholder Aug 2024

Exploring School Of Education Faculty Emotion, Attitudes, And Experiences Related To Student Mental Health, Jesse Mossholder

The Interactive Journal of Global Leadership and Learning

Student mental health concerns among adolescents and young adults are continuing to rise (Reis et al., 2023, Ashoorian, 2018; Burns et al., 2017; Davies et al., 2016). The purpose of the present study was to explore teacher preparation faculty perceptions of student mental health concerns. The author adapted Stine Ekorne’s (2016) Perceived Competence Scale to score each participant's perceived competence, responsibility, and emotions related to addressing student mental health concerns. The 27-item Qualtrics questionnaire was distributed to faculty and academic staff in the School of Education at a midwestern public university. Participants were recruited through email. Participants included tenured and …


Exploring The Lived Experiences Of Mentees Involved In A University Transfer Program In A Two-Year Technical College: A Qualitative Case Study, Jason Ray Whiteside Aug 2024

Exploring The Lived Experiences Of Mentees Involved In A University Transfer Program In A Two-Year Technical College: A Qualitative Case Study, Jason Ray Whiteside

Doctoral Dissertations and Projects

The purpose of this qualitative case study was to explore the lived experiences of mentees involved in a University Transfer program in a two-year technical college. The theory guiding this study is Bandura’s (1986) social cognitive theory. Bandura postulated that learning occurs in the social context through observing and emulating a mentor (model), thus creating the opportunity for the mentee (observer) to acquire new practices and skills. The study consisted of 10 mentees who participated in individual interviews and focus groups and maintained a reflective journal to share their personal experiences with their assigned peer mentor during the mentorship. The …


Grounded In Liquidity: Writing And Identity In Third Space, Alicja Syska, Carina Buckley, L Heggie Aug 2024

Grounded In Liquidity: Writing And Identity In Third Space, Alicja Syska, Carina Buckley, L Heggie

School of Law, Humanities and Social Sciences

This paper argues that writing for publication has the potential to support the creation, negotiation, and stabilising of the professional identities of third space (Whitchurch, 2013) practitioners in higher education. Caught in the impermanence and unpredictability of ‘liquid life’ (Bauman, 2005), third space opens up unique opportunities in writing that afford its practitioners a means of building and sustaining identity. Third space expands academic writing beyond its normative constraints, creating a tension between the apparent permanence and solidity of writing and the liquidity that allows for the negotiation of meaning andidentity. As such, writing, particularly for dissemination, provides third space …


Navigating The Academic Labyrinth: Describing The Landscape Of Women Faculty In Hospitality Higher Education, Kelly A. Way, Clarissa Mason, Betsy Garrison Aug 2024

Navigating The Academic Labyrinth: Describing The Landscape Of Women Faculty In Hospitality Higher Education, Kelly A. Way, Clarissa Mason, Betsy Garrison

Human Development and Family Sciences Faculty Publications and Presentations

Purpose

The purpose of the study was to describe faculty women’s perspectives of the workplace environment in hospitality higher education. Design/methodology/approach

Female faculty members in hospitality (n = ∼50) completed an online survey about their beliefs about women’s experiences, advancement characteristics the glass ceiling and gender equity. Findings

Respondents concurred that being self-directed, assertive and a risk-taker were essential; leadership is the most important characteristic for advancement and the glass ceiling is prevalent and prominent. It may be assumed that the milieu of academia would be free or freer of the glass ceiling, but research, including this study, suggests otherwise. …


Supporting High School Students In Their Transition To College Through A Comprehensive College Prep Bootcamp, Brooke E. Baneck Aug 2024

Supporting High School Students In Their Transition To College Through A Comprehensive College Prep Bootcamp, Brooke E. Baneck

Masters Projects

When transitioning from high school to college, many students struggle with increased academic rigor, time management, and lack of financial literacy, while also facing social and emotional difficulties such as homesickness and stress. Addressing these challenges holistically, this project outlines the Next Step: College Prep Academy, a pre-college bootcamp designed to enhance students' academic preparedness, social integration skills, emotional and psychological health, financial literacy, and cultural competency, particularly for first-generation and minoritized students. Grounded in theoretical perspectives, the bootcamp aims to equip students with essential skills and support systems to thrive in their first year of college and beyond.


A Qualitative Description Of Graduate Students’ Perceived Decline In Physical Activity From Undergraduate School, Kristin M. Jett, Bryce T. Daniels, Max Brigance, Jessica L. Passarelli, Erin Howie Aug 2024

A Qualitative Description Of Graduate Students’ Perceived Decline In Physical Activity From Undergraduate School, Kristin M. Jett, Bryce T. Daniels, Max Brigance, Jessica L. Passarelli, Erin Howie

International Journal of Exercise Science

International Journal of Exercise Science 17(5): 1038-1055, 2024. Many university students, especially graduate students, are experiencing poor physical and psychological health. Thus, universities are initiating programs like Exercise is Medicine-On Campus (EIM-OC) to promote positive physical activity behavior to improve physical and mental health for primarily undergraduate university students. However, the influences on physical activity when transitioning from an undergraduate to a graduate student are unknown. To explore perceptions of if and how the physical activity levels of graduate students changed from their time as undergraduate students while considering environmental and lifestyle factors. METHODS: Using a qualitative, phenomenological research design, …


Bearing The Woken Bear: Kazakhstani Educators Making Sense Of The Russian Invasion In Ukraine And Its Consequences For Internationalization Of Higher Education In Kazakhstan Aug 2024

Bearing The Woken Bear: Kazakhstani Educators Making Sense Of The Russian Invasion In Ukraine And Its Consequences For Internationalization Of Higher Education In Kazakhstan

Journal of Comparative & International Higher Education

Special Issue


Jacks Of All Hats: Role Complexity, Ambiguity, And The Experiences Of Short- Term Study Abroad Faculty Aug 2024

Jacks Of All Hats: Role Complexity, Ambiguity, And The Experiences Of Short- Term Study Abroad Faculty

Journal of Comparative & International Higher Education

No abstract provided.


Antiracism In Higher Education: An Integrated Psychological Perspective, Rhea E. Nesbitt Aug 2024

Antiracism In Higher Education: An Integrated Psychological Perspective, Rhea E. Nesbitt

Dissertations, 2020-current

Antiracism is a complicated and important term with prominent, influential voices claiming that systemic equity and the reconfiguration of white identity are the central solutions to eradicating American racism. Within the profound sociocultural effects of the existing antiracist rhetoric, there is vagueness, conflict, and incoherence. Language serves as a fundamental aspect of human experience, facilitating individual meaning-making and comprehension. Effective communication hinges on the ability to articulate subjective experiences and justifications clearly, a challenge evident in discussions surrounding antiracism. Despite advocating for antiracism as crucial and unending work, scholars recognize significant hurdles, including unclear responsibilities for implementation and entrenched structures …


Exposing The Pervasive Culture Of Whiteness At Predominantly White Institutions: A Narrative Analysis Of White Deans Of Students' Understanding And Role In Responses To Campus Racial Incidents, Jennifer Helen Reid Aug 2024

Exposing The Pervasive Culture Of Whiteness At Predominantly White Institutions: A Narrative Analysis Of White Deans Of Students' Understanding And Role In Responses To Campus Racial Incidents, Jennifer Helen Reid

Graduate Doctoral Dissertations

Deeply embedded in U.S. higher education institutions is a culture of whiteness that benefits white students, staff, faculty, and administrators through racist policies, structures, and cultural norms designed to uphold whiteness. This culture not only minimizes the presence of racism, but also is pervasive on college campuses, where administrators often fail to recognize blatant racism and treat ongoing campus racial incidents as isolated events. Despite the frequency of racial incidents, campus responses are typically ineffective, failing to address the underlying institutional practices that reinforce white supremacy and further harm those affected. This study explored the experiences of white deans of …


Hired For Diversity And Onboarded For Assimilation: A Case Study Of Racial Battle Fatigue Among Student Affairs Practitioners Of Color, Kristina Hall-Michel Aug 2024

Hired For Diversity And Onboarded For Assimilation: A Case Study Of Racial Battle Fatigue Among Student Affairs Practitioners Of Color, Kristina Hall-Michel

Graduate Doctoral Dissertations

This study addressed the need to understand the negative experiences of student affairs practitioners of color (SAPOCs) related to racial battle fatigue (RBF) and the accompanying need to explore how SAPOCs working at predominately white institutions (PWIs) experience RBF. The author conducted a multiple-case study with 10 SAPOCs, who served as individual cases, and used semi-structured interviews and document analyses of institutional websites. The conceptual framework for this study was framed by racialized organizations (Ray, 2019), campus racial climate (Hurtado et al., 1998), and RBF (Smith et al., 2007). Findings indicated that while the 10 participants worked at different PWIs …


Student Perceptions And Academic Performance When Taught With Multiple Active Learning Methods In A High Enrollment Undergraduate Human Physiology Course, Kate Ireton Walker Aug 2024

Student Perceptions And Academic Performance When Taught With Multiple Active Learning Methods In A High Enrollment Undergraduate Human Physiology Course, Kate Ireton Walker

Graduate Theses and Dissertations

When instructing very large groups of students in science, it can be difficult to engage all students in the content and measure their understanding. A major unaddressed challenge in science instruction is how specifically to design and implement strategies that engender active learning particularly in high-enrollment undergraduate courses. Active learning, which represents a diverse set of strategies, may include student engagement as part of instruction through discussions, active movement, and application (Bernstein, 2018; Cavanagh, et al. 2016; Michael, 2006 & Wilke, 2003). This study was designed to provide data addressing the gap in the literature regarding how the continual implementation …


Wooyake Winyan: The Experience Of Three Native Women In Higher Education Leadership At 4-Year Institutions In The Midwest, Raven Gray Aug 2024

Wooyake Winyan: The Experience Of Three Native Women In Higher Education Leadership At 4-Year Institutions In The Midwest, Raven Gray

Theses and Dissertations

Native women in higher education have faced many challenges and disparities, specifically within 4-year institutions. This research used a qualitative method known as storytelling to identify ways of progression for Native women in higher education leadership while being supported by the theoretical framework of aspirational capital. Additionally, this knowledge is explained through cultural ways of storytelling, with hope of gaining perspective of Native female leadership and how this impacts Native communities within higher education. Through this research, it portrayed the experience of Native women in Higher education leadership which included their successes and challenges. Each participant shared their background of …


A Place To Rest My Soul: How A Doctoral Student Of Color Group Utilized A Healing-Centered Space To Navigate Higher Education, Jessica I. Ramirez Jul 2024

A Place To Rest My Soul: How A Doctoral Student Of Color Group Utilized A Healing-Centered Space To Navigate Higher Education, Jessica I. Ramirez

School of Social Work Faculty Publications and Presentations

Students of Color have historically faced explicit and implicit forms of discrimination and oppression in educational settings. Unfortunately, not much has changed over the decades as Students of Color continue to experience white supremacy and other systems of oppression. As Students of Color enter graduate school, there are often fewer Students of Color, making these educational settings isolating and hostile. These experiences often encompass white supremacist policies, practices, and remarks that negatively impact Students of Color. With this in mind and as someone who identifies as a Chicana who was once in a doctoral program, I questioned how doctoral Students …


From Classroom Interaction To Academic Success: Tracing The Mediating Role Of Effective Communication In Faculty-Student Dynamics, Nadia Dahmani, Wael Ali, Mohammed Aboelenein, Mohammad A.K. Alsmairat, Mursal Faizi Jul 2024

From Classroom Interaction To Academic Success: Tracing The Mediating Role Of Effective Communication In Faculty-Student Dynamics, Nadia Dahmani, Wael Ali, Mohammed Aboelenein, Mohammad A.K. Alsmairat, Mursal Faizi

All Works

This paper aimed to determine the impact of faculty communication style, student proactiveness, and academic discipline on student academic performance and student-faculty relationship quality in the United Arab Emirates (UAE) higher education context. This study also aimed to contribute to the literature by verifying the mediating impact of communication effectiveness between the selected factors. Using a cross-sectional survey design, the study sample comprised 193 university students, and it was analyzed using partial least squares structural equation modeling (PLS-SEM). The results revealed that academic discipline and the professor’s communication style enhanced communication effectiveness, whereas student proactiveness had a minimal effect. The …


The Perceptions Of Tennessee Public School Case Managers On Individualized Education Program Transition Planning And Their Role In Preparing 12th Grade Students For Postsecondary Education Disability Services, Robert A. Bartles Jul 2024

The Perceptions Of Tennessee Public School Case Managers On Individualized Education Program Transition Planning And Their Role In Preparing 12th Grade Students For Postsecondary Education Disability Services, Robert A. Bartles

Ed.D. Dissertations

Few students with disabilities applied for postsecondary education disability services and, as a result, had lower graduation rates from four-year colleges than their non-disabled peers. The purpose of this qualitative, interpretive study was to discover the perceptions of Tennessee public high school case managers regarding IEP transition planning and to discover their role in preparing 12th grade students with disabilities for postsecondary education disability services as minimal literature existed on the topic. I discovered four themes from coding questionnaire responses of 13 study participants. Most case managers (85%) relied on direct student input to create transition goals and perceived IEP …


Exploring Student Veterans Barriers, Alexandra Brandriff Jul 2024

Exploring Student Veterans Barriers, Alexandra Brandriff

Dissertations

The student veteran population in higher education is a unique group of individuals with different skills and life experiences not typically found among traditional students. Through a comprehensive analysis of quantitative and qualitative data, this study explores the complex challenges that student veterans face in higher education. It aims to explore the challenges, barriers, and support programs experienced by student veterans throughout their higher education journey, as well as compare the graduation and retention rates of student veterans and traditional students.

The researcher first gathered and analyzed qualitative data from student veterans’ responses to a survey utilized to gain their …


Satellite Campus Enrollment: A Qualitative Investigation Of Enrollment Preferences Of The Post-Traditional Student, Alexis K. Wood Jul 2024

Satellite Campus Enrollment: A Qualitative Investigation Of Enrollment Preferences Of The Post-Traditional Student, Alexis K. Wood

Dissertations

For many, the “American Dream” involves earning a college degree. This degree promises a brighter professional and personal future and an improved overall quality of life. The steps taken to achieve this dream are graduating from high school, heading straight to college, graduating with that bachelor’s degree, and moving forward in the “perfect” career. While this step-by-step process seems natural to most, the reality is that in the fall of 2022, 69.2 percent of high school graduates entered the workforce, opting to pursue that degree much later in life ("College Enrollment," 2023). Researchers refer to this type of student as …


Enhancing Adult Learner Success In Higher Education Through Decision Tree Models: A Machine Learning Approach, Emily Barnes, James Hutson, Karriem Perry Jul 2024

Enhancing Adult Learner Success In Higher Education Through Decision Tree Models: A Machine Learning Approach, Emily Barnes, James Hutson, Karriem Perry

Faculty Scholarship

This article explores the use of machine learning, specifically Classification and Regression Trees (CART), to address the unique challenges faced by adult learners in higher education. These learners confront socio-cultural, economic, and institutional hurdles, such as stereotypes, financial constraints, and systemic inefficiencies. The study utilizes decision tree models to evaluate their effectiveness in predicting graduation outcomes, which helps in formulating tailored educational strategies. The research analyzed a comprehensive dataset spanning the academic years 2013–2014 to 2021–2022, evaluating the predictive accuracy of CART models using precision, recall, and F1 score. Findings indicate that attendance, age, and Pell Grant eligibility are key …


“I Know How Much He Cares For Our Learning”: Moral Life In University Elt Classrooms, Leila Tajik, Seyyed Abdolhamid Mirhosseini, Mahsa Kashkooli Jul 2024

“I Know How Much He Cares For Our Learning”: Moral Life In University Elt Classrooms, Leila Tajik, Seyyed Abdolhamid Mirhosseini, Mahsa Kashkooli

The Qualitative Report

In Iran’s higher education English language teaching (ELT) context, we explored the moral nuances embedded in two conversation courses offered to undergraduate students majoring in English Literature at one of the branches of the Islamic Azad University (IAU) in Tehran. We collected data through classroom observations, field notes, and semi-structured individual and focus group interviews. Our content analysis revealed a range of moral values embedded in significant incidents, which we categorized into five themes: (a) relations, (b) rules and regulations, (c) assessment, (d) curricular substructure, and (I) culture. These themes were further subcategorized into more specific concepts that emerged from …


Assessing Higher Education's Role In Personality Formation Using Neutroalgebra, Jean Pierre Ramos-Carpio, Oscar José Alejo Machado, Jesús Estupiñán Ricardo, Angel Braulio Martinez Vasquez Jul 2024

Assessing Higher Education's Role In Personality Formation Using Neutroalgebra, Jean Pierre Ramos-Carpio, Oscar José Alejo Machado, Jesús Estupiñán Ricardo, Angel Braulio Martinez Vasquez

Neutrosophic Sets and Systems

This study examines the role of higher education in personality formation, highlighting its influence on the development of critical thinking, autonomy in decision-making, social skills, and creativity. While there is a favorable influence in these areas, the data also highlight limitations in developing problem-solving skills and cementing ethical and moral ideals. Emotional management has a neutral influence, whereas social awareness and citizenship reveal modest improvement, suggesting a need for increased attention on building civic involvement. The study proposes the use of neutroalgebra and neutrosophic theory to more accurately assess these abstract dimensions. Future work could explore the use of other …


Middle Management Role In Informally Managing Conflict, Incivility, And Bullying In Higher Education Institutions, Maria E. Caratini Prado Jun 2024

Middle Management Role In Informally Managing Conflict, Incivility, And Bullying In Higher Education Institutions, Maria E. Caratini Prado

Tapestry: Journal of Research in Education

Middle-level managers in Higher Education Institutions (HEIs) encounter various stress-related conflicts, including instances of incivility and bullying, yet literature on their role in improving workplace interpersonal relationships and suitable conflict-management training is limited. This article represents findings from the qualitative study that delves into conflict management through the lens of HEI middle-level managers within the manager-to-subordinate relationship. Through in-depth interviews with 10 managers, four overarching themes emerged: structural challenges, sources of conflict, conflict training, and managing conflict. Surprisingly, findings revealed that managers did not extensively apply knowledge from conflict-management training, instead crafting their own tactics and strategies. These results contribute …


Counselor Educators' Acceptance Of Immersive And Interactive Virtual Reality As A Pedagogical Tool, Melissa A. Smith Jun 2024

Counselor Educators' Acceptance Of Immersive And Interactive Virtual Reality As A Pedagogical Tool, Melissa A. Smith

Doctoral Dissertations and Projects

This study explores the acceptance of immersive and interactive virtual reality (IIVR) among counselor educators in higher education. It aims to identify the factors influencing their intentions to use IIVR as a teaching tool by examining relationships between various predictors and behavioral intention. This representative survey reveals significant positive correlations between behavioral intention and performance expectancy (r =.56), effort expectancy (r = .40), and social influence (r = .55), confirming that these predictive factors play a vital role in IIVR acceptance. Additional analyses indicate that age and gender do not significantly moderate these relationships, suggesting a universal inclination toward adopting …


A Hermeneutical Phenomenological Analysis Of Cross-Race/Cross-Ethnic Academic Advising First-Generation Latina/O Students Attending A Predominantly White Institution, Aisha A. Alvarez Jun 2024

A Hermeneutical Phenomenological Analysis Of Cross-Race/Cross-Ethnic Academic Advising First-Generation Latina/O Students Attending A Predominantly White Institution, Aisha A. Alvarez

Doctoral Dissertations and Projects

The purpose of this hermeneutic phenomenological study was to explore the experiences of first-generation Latina/o students with non-Latina/o academic advisors at a Predominantly White Institution, Pink Ivy University. It is important to identify policies and practices for academic advising that can strengthen the relationship between first-generation Latina/o students and non-Latina/o academic advisors. Miller’s relational-cultural theory (RCT) guided this study. RCT was used to shape the sub-research questions and was used to frame the data analysis. First-generation Latina/o students over 18 who have completed at least one full year at the selected PWI and have used the services of their non-Latina/o …