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Consumer Likelihood To Complain In The U.S. Commercial Airline Industry, Xinpei Lu Dec 2016

Consumer Likelihood To Complain In The U.S. Commercial Airline Industry, Xinpei Lu

Theses and Dissertations

Consumer emotions play an important role in the marketplace nowadays, which can either directly or indirectly affect the marketing outcomes. Consumer complaints are believed to occur if consumers begin to generate negative emotions due to an unfavorable service experience. However, there are also existing controversies. Moreover, males and females tended to show different attitudes towards complaining in different situations. There is a great significance of doing the research of consumer complaints in commercial airline industry because a majority of the predominant research concentrates on the consumer complaint behaviors in market places such as restaurant, hospital, hotel, and shopping mall. The …


"That's Empowering!": The Influence Of Community Activism Curriculum On Gifted Adolescents' Self-Concepts, Ashley D. Beason-Manes Dec 2016

"That's Empowering!": The Influence Of Community Activism Curriculum On Gifted Adolescents' Self-Concepts, Ashley D. Beason-Manes

Graduate Theses and Dissertations

The first of the following manuscripts addresses the experiences of a group of gifted middle school students as they engaged in community action projects that provided them opportunity to become activists in their school, neighborhood, and larger community. This study pays special attention to participants’ self-concepts as measured by the Harter Self-Perception Profile for Children (2012) and through participant interviews. The study finds evidence of students’ co-cognitive components of giftedness when themes of courage, sensitivity to human concerns, and sense of destiny are applied. Main themes from Harter’s scale are also applied, and participant interviews reveal evidence of academic and …


It's Just One Of Those Gender Role Things: The Woman Does The Shopping, And The Man Fixes The Doors: Irish Advertising Students And Postfeminist Gendered Discourses, Aileen O'Driscoll Nov 2016

It's Just One Of Those Gender Role Things: The Woman Does The Shopping, And The Man Fixes The Doors: Irish Advertising Students And Postfeminist Gendered Discourses, Aileen O'Driscoll

Irish Communication Review

In 2010 the European Commission published a report outlining its official position on ‘Breaking gender stereotypes in Media’ thereby explicitly recognising that advertising’s dissemination of images that depict gender stereotyping works to uphold gender inequalities. In addition, the European Coalition against Media Sexism (WECAMS) has engaged with the European Parliament and the European Advertising Standards Alliance in a bid to open up discussion on the possibility for standardising guidelines aimed at tackling and preventing sexism and gender stereotyping in advertising. Furthermore, over a more than forty-year history feminist media research has consistently pointed to problematic gendered imagery in advertising texts …


Gendered Vulnerabilities To Small Arms In South Central Somalia, Abigail Jones, Nicola Sandhu, Lucas Musetti Nov 2016

Gendered Vulnerabilities To Small Arms In South Central Somalia, Abigail Jones, Nicola Sandhu, Lucas Musetti

The Journal of Conventional Weapons Destruction

Somalia is a very young nation demographically; estimates place half the population under the age of 14 and less than five percent over the age of 60. A large portion of the population grew up during incredible civil instability and violence, making exposure to armed violence an ever-present prospect. Further, the presence of more than one million displaced persons and refugees exacerbates the difficulties of protecting vulnerable groups from violence.


Crisis Management At General Motors And Toyota: An Analysis Of Gender-Specific Communication And Media Coverage, Roxana Maiorescu Nov 2016

Crisis Management At General Motors And Toyota: An Analysis Of Gender-Specific Communication And Media Coverage, Roxana Maiorescu

Emerson Authors, Researchers, & Creators

This study applied the genderlect theory to analyze General Motors’ and Toyota’s senior executive crisis communication. The discrepancies in the two companies’ crisis responses were explained through female vs. male-specific communication. Further, the study applied the situational crisis communication theory to analyze the news valence in the media coverage of the crises. While a direct correlation between gender-specific communication and news valence was beyond the purpose of this study, the current analysis can serve as a basis for future research on best crisis communication strategies as informed by gender differences.


From The Bachelor's To The Bar: Using College Completion Data To Assess The Law School Pipeline, Accesslex Institute Nov 2016

From The Bachelor's To The Bar: Using College Completion Data To Assess The Law School Pipeline, Accesslex Institute

AccessLex Institute Research

The story of declining law school applications is well known among the legal education community. Over 100,000 individuals applied to law school for admission in fall 2004, but demand for legal education has since declined — only 54,000 applicants sought admission in fall 2015. Accesslex Institute examined college completion data to determine whether undergraduate interest in fields most popular among law school applicants has also waned in recent years. In particular, this research brief summarizes bachelor’s degree completion in the top 10 law school feeder majors over the last 10 years, and compares degree production in these fields to those …


Body Image Perception And Internalization Problems Indicators In Mexican Adolescents, Cecilia Colunga-Rodríguez, Mercedes Gabriela Orozco-Solis, María Elena Flores-Villavicencio, José María De-La-Roca-Chiapas, Ricardo Gómez-Martínez, Alfonso Mercado, Julio César Vázquez-Colunga, Juan Carlos Barrera-De-León, Claudia Liliana Vázquez-Juárez, Mario Ángel-González Nov 2016

Body Image Perception And Internalization Problems Indicators In Mexican Adolescents, Cecilia Colunga-Rodríguez, Mercedes Gabriela Orozco-Solis, María Elena Flores-Villavicencio, José María De-La-Roca-Chiapas, Ricardo Gómez-Martínez, Alfonso Mercado, Julio César Vázquez-Colunga, Juan Carlos Barrera-De-León, Claudia Liliana Vázquez-Juárez, Mario Ángel-González

Psychological Science Faculty Publications

The aim of the study was to determine the existing differences by gender in the indicators of internalizing problems regarding the body image perception of Mexican adolescents. A descriptive and transversal study was developed. The participants were students from four public middle schools in Guadalajara Mexico. The instrument used was an online survey constituted by a sociodemographic section, an internalizing problems indicators scale (α = .85) and a body image perception scale (α = .70). Parental consent was obtained using a waiver of active consent. The survey was applied online, during school hours at the computer labs. Descriptive statistics were …


The Effect Of Advertorial Format And Copy Length On Attitudes Of Female (Target) And Male (Non-Target) Audiences, Cynthia B. Hanson Oct 2016

The Effect Of Advertorial Format And Copy Length On Attitudes Of Female (Target) And Male (Non-Target) Audiences, Cynthia B. Hanson

Atlantic Marketing Journal

This study investigates the effect of the advertorial format and ad copy length on ad and brand attitude. Results of a 2 (advertorial versus non-advertorial) by 2 (light versus moderate copy length) study indicate that the advertorial format generated more favorable ad and brand attitudes for the female (target) subjects, but less favorable attitudes for the male (non-target) subjects. A marginally significant gender by copy length interaction suggests a differential effect of copy length for the male sample, as well: ad and brand attitudes were higher for lighter copy ads for the female sample but lower for the male sample. …


The Impact Of Gender-Biased Language In State Regulations Upon Judgments About Foster Children, Hannah R. J. Heinzel Oct 2016

The Impact Of Gender-Biased Language In State Regulations Upon Judgments About Foster Children, Hannah R. J. Heinzel

Theses and Dissertations

This study investigated the impact of gender-biased language in the wording of state regulations governing the treatment of foster children in Illinois. Participants were given excerpts of legal language written with either gender-biased or gender-inclusive language and then asked to judge a hypothetical situation involving a male or a female child. It was hypothesized that gender-biased language would have differential effects on interpretation of the language for boys versus girls; we also proposed a moderated mediation model that hypothesized activation of gendered constructs would mediate the interpretation of gendered language. According to the hypothesized model, participant sexism and attitudes towards …


Patent Law, Copyright Law, And The Girl Germs Effect, Ann Bartow Oct 2016

Patent Law, Copyright Law, And The Girl Germs Effect, Ann Bartow

Law Faculty Scholarship

[Excerpt] "Inventors pursue patents and authors receive copyrights.

No special education is required for either endeavor, and nothing

precludes a person from being both an author and an inventor.

Inventors working on patentable industrial projects geared

toward commercial exploitation tend to be scientists or engineers.

Authors, with the exception of those writing computer code, tend

to be educated or trained in the creative arts, such as visual art,

performance art, music, dance, acting, creative writing, film

making, and architectural drawing. There is a well-warranted

societal supposition that most of the inventors of patentable

inventions are male. Assumptions about the genders …


2016 Masculinity Summit, St. Norbert College Oct 2016

2016 Masculinity Summit, St. Norbert College

2016-2017

The schedule of events from the 2016 Masculinity Summit.


Gendering Human Rights: Threat And Gender Perceptions As Predictors Of Attitudes Towards Violating Human Rights In Asymmetric Conflict, Yossi David, Nimrod Rosler, Donald Ellis, Ifat Maoz Oct 2016

Gendering Human Rights: Threat And Gender Perceptions As Predictors Of Attitudes Towards Violating Human Rights In Asymmetric Conflict, Yossi David, Nimrod Rosler, Donald Ellis, Ifat Maoz

Peace and Conflict Studies

We introduce, in this study, a gendering human rights model in which perceiving outgroups as having stereotypical feminine traits predicts decreased support for violating their human rights through the mediation of threat perception. This model is tested in the context of the asymmetrical protracted Israeli-Palestinian conflict using Jewish-Israeli public opinion polling data (N=517). In line with our expectations, the findings indicate that Jewish-Israeli perceptions of Palestinians as having stereotypical feminine traits predict lower levels of threat perception from Palestinians and consequently less support for violating their human rights. We discuss the implications of our findings for understanding factors that attenuate …


Gender Awareness Training: A Comparison Of U.S. Military Units To Nato/Pfp Military Units, Elizabeth Owens Lape Oct 2016

Gender Awareness Training: A Comparison Of U.S. Military Units To Nato/Pfp Military Units, Elizabeth Owens Lape

Educational Leadership & Workforce Development Theses & Dissertations

United Nations Security Council Resolution (UNSCR) 1325 (UN, 2000), initially adopted on 31 October 2000 and updated with a resolution in 2009 (UN, 2009), proclaimed all peacekeeping personnel – military, police and civilian, will receive training on the protection of women. The purpose of this research was to review and compare how the U.S. military and forces of NATO/Partnership for Peace countries educate and train their military on the overall use of gender as a planning factor in support of this resolution. The researcher conducted a phenomenological qualitative study that consisted of interviewing 12 personnel regarding their country’s National Action …


Reconceptualizing Women's Stem Experiences: Building A Theory Of Positive Marginality, Valerie N. Streets Oct 2016

Reconceptualizing Women's Stem Experiences: Building A Theory Of Positive Marginality, Valerie N. Streets

Psychology Theses & Dissertations

Since the 1980s, disciplines such as psychology and sociology have discussed the construct of positive marginality. Positive marginality describes the perception that belonging to a non-dominant cultural or demographic group can be advantageous rather than oppressing. To date, research on positive marginality has explored the construct in a qualitative manner across a number of demographic groups (e.g., Jewish women in social sciences, African American women in predominantly Caucasian workplaces). Because women are largely underrepresented in science, technology, engineering, and mathematics (STEM) fields, the current research examined positive marginality in a STEM context. This research advances the existing understanding of positive …


Understanding The Glass Cliff Effect: Why Are Female Leaders Being Pushed Toward The Edge?, Yael S. Oelbaum Sep 2016

Understanding The Glass Cliff Effect: Why Are Female Leaders Being Pushed Toward The Edge?, Yael S. Oelbaum

Dissertations, Theses, and Capstone Projects

The glass cliff effect describes a real-world phenomenon in which women are more likely to be appointed to precarious leadership positions in poorly performing organizations, while men are more likely to be appointed to stable leadership positions in successful organizations (Ryan & Haslam, 2005). This effect represents a subtle, yet dangerous, form of gender discrimination that may limit workplace diversity as well as women’s ability to become successful leaders. Importantly, research exploring why women are preferred for more perilous leadership positions is lacking. The main focus of this dissertation is to systematically organize previous theory and empirically examine processes underlying …


In Search Of Argentinidad: Identity Affirming Bodies In Movement In Latino-America, Melissa Maldonado-Salcedo Sep 2016

In Search Of Argentinidad: Identity Affirming Bodies In Movement In Latino-America, Melissa Maldonado-Salcedo

Dissertations, Theses, and Capstone Projects

This project is a multi-sited investigation into the production of Argentinidad (the embodied feeling of Argentine national identity) post the economic crisis of 2001 known as el Argentinazo. A special attention is paid to the role of the body as a culturally and socially mediated site of identity formation. Additionally, this project engages with the intersections of cultural and psychoanalytic theories that have influenced Argentinean self-identity in addition to social identities that are negotiated in moments of personal and national crisis. This project examines the roles and relationships of family and migration within Argentinean diasporic communities originating from the Provinces …


Real Gender: Identity, Loss, And The Capacity To Feel Real, Hannah Wallerstein Sep 2016

Real Gender: Identity, Loss, And The Capacity To Feel Real, Hannah Wallerstein

Dissertations, Theses, and Capstone Projects

This project concerns gender and feeling real. It begins with a seeming paradox: on the one hand, since Judith Butler (1999; 2011) we can no longer think gender as ontological in any simple sense; on the other, clinical experience and the voices of transgender and gender-queer individuals shows gender to function on the order of reality, and one exceeding the social. In other words, if feeling real depended entirely on being read as such, how would we account for the many who pass easily as “real” men or women and yet feel unreal, or come to feel more real by …


Form, Function Or Fiction: Gender And Diversity In Engineering Programmes In Ireland, Domhnall Sheridan, Una Beagon, Eabhnat Ni Fhloinn Sep 2016

Form, Function Or Fiction: Gender And Diversity In Engineering Programmes In Ireland, Domhnall Sheridan, Una Beagon, Eabhnat Ni Fhloinn

Conference papers

Messe agus Pangur Bán, cechtar nathar fria shaindán: bíth a menmasam fri seilgg, mu menma céin im shaincheirdd.

I and Pangur Bán, my cat 'Tis a like task we are at; Hunting mice is his delight Hunting words I sit all night.

The poem Pangur Bán [1] was written by an unknown Irish monk in the Benedictine Abbey of Reichenau, in southern Germany in the ninth century. The Abbey, founded in 724 by Saint Pirim, was a centre of learning in Europe for many centuries, reaching its apex under Abbot Berno of Reichenau (1008–48). The Christian church was the sole …


Should We Treat All Boundary Spanners Equally?: Examining Gender And Marital Status Differences Among Isolation And Role Conflict, Diane R. Edmondson, Lucy Matthews, Stefanie Boyer, Cheryl Ward Sep 2016

Should We Treat All Boundary Spanners Equally?: Examining Gender And Marital Status Differences Among Isolation And Role Conflict, Diane R. Edmondson, Lucy Matthews, Stefanie Boyer, Cheryl Ward

Atlantic Marketing Association Proceedings

No abstract provided.


Black Boys Matter: Developmental Equality, Nancy E. Dowd Sep 2016

Black Boys Matter: Developmental Equality, Nancy E. Dowd

Hofstra Law Review

The life course of Black boys is a stark reminder of the realities of inequality. While recent attention to policing and high profile deaths of Black youth and adults has raised consciousness of life-threatening situations, this focus exposes the most visceral and deadly aspect of a much larger set of issues. Those issues begin at birth, and are powerfully framed before adulthood, creating inequality particularly when the individual is most vulnerable, in childhood. This Article confronts the inequalities of Black boys and their subordination, as a vehicle to expose inequalities more generally based on children’s identities. The life course of …


Gender-Related Attitudinal Differences Towards Science Fairs Of Students In Christian Private Schools In South Carolina, Glenda Westbury Sep 2016

Gender-Related Attitudinal Differences Towards Science Fairs Of Students In Christian Private Schools In South Carolina, Glenda Westbury

Doctoral Dissertations and Projects

Science fairs afford students at all grade levels the opportunity to practice thinking as a scientist does, a valuable 21st century skill (Jacobs, 2010) and may influence students to pursue STEM-related careers. Even though science fairs have been occurring since the 1920s, literature related to science competitions, especially science fairs, is limited (Dionne et al., 2012; Terzian, 2009). The purpose of this quantitative study was to use a causal comparative research design to determine if there is a difference in overall attitudes towards science fairs, enjoyment of science fairs, and usefulness of science fairs of female and male students at …


Feminine Ideology, Relational Self-Concept, And Internalizing Symptoms In Women, Anjali George Sep 2016

Feminine Ideology, Relational Self-Concept, And Internalizing Symptoms In Women, Anjali George

Dissertations, Theses, and Capstone Projects

Background: Investigators have theorized that women may experience internalizing disorders such as depression and anxiety more frequently than men in part because of unique socialization processes that women undergo. One aspect of early socialization thought to contribute to women’s propensity for depression and anxiety is the way women are brought up to relate to themselves in relation to others, often placing greater importance on the needs, desires, and value of others, at times at a psychological cost to themselves. This study attempts to elucidate the relationship between gender socialization, relational self-concept, and internalizing symptoms in women.

Methods: Two hundred and …


Individual Differences In Evaluating The Credibility Of Online Information In Science: Contributions Of Prior Knowledge, Gender, Socioeconomic Status, And Offline Reading Ability, Elena Forzani Aug 2016

Individual Differences In Evaluating The Credibility Of Online Information In Science: Contributions Of Prior Knowledge, Gender, Socioeconomic Status, And Offline Reading Ability, Elena Forzani

Doctoral Dissertations

This study investigated how seventh grade students performed on a measure of online critical evaluation in science (the ORCA). The analysis included evaluating the extent to which critical evaluation also appeared to be an aspect of other elements of online research and comprehension, including reading to locate information, reading to synthesize information, and reading and writing to communicate information. Additionally, this study examined the extent to which several important individual difference variables affected students’ ability to critically evaluate information during online reading in science. The individual difference variables evaluated in this study included prior knowledge, gender, socioeconomic status, and offline …


Gender Differences In Attributions Of Shame, Guilt, Pride, And Being Unafraid Of Criticism Among Chinese Children, Charles Matthew Stapleton Aug 2016

Gender Differences In Attributions Of Shame, Guilt, Pride, And Being Unafraid Of Criticism Among Chinese Children, Charles Matthew Stapleton

Electronic Theses and Dissertations Archive

Children not only experience shame, guilt, pride, and a sense of being unafraid of criticism themselves, but they also make attributions concerning other children’s experiences of these emotions. This dissertation tested the hypothesis that children’s attributions of shame, guilt, pride, and being unafraid of criticism would be influenced by the gender of the perceiver and the gender of the target of the attributions. Three hundred and twenty-four children living in rural and urban China nominated classroom peers to whom they attributed normatively appropriate shame, guilt, and pride. They also nominated children who they thought were unafraid of criticism. Generalized mixed …


“If You’Re Not That As An Asian Woman, You’Re Not Shit As An Asian Woman.”: (Re)Negotiating Racial And Gender Identities, Andi T. Remoquillo Aug 2016

“If You’Re Not That As An Asian Woman, You’Re Not Shit As An Asian Woman.”: (Re)Negotiating Racial And Gender Identities, Andi T. Remoquillo

College of Liberal Arts & Social Sciences Theses and Dissertations

This studies utilizes a critical, postcolonial feminist lens when analyzing the ways in which Asian-American women are (re)negotiating their gender and sexual identities within the contemporary United States. Through the use of empirical research, as well historical content and discourse analyses, this M.A. thesis deconstructs the ways in which Western society has constructed Asian/Asian-American women as the hypersexual Other, and revisits the ways in which empowerment, agency, and autonomy are reconfigured by Asian-American women themselves.


Care, Constraint, And Collaboration : Situating Gender And Power Among Multidisciplinary Human Service Organizations., Christa Jane Moore Aug 2016

Care, Constraint, And Collaboration : Situating Gender And Power Among Multidisciplinary Human Service Organizations., Christa Jane Moore

Electronic Theses and Dissertations

This study incorporated a feminist approach to the use of multiple qualitative methods by conducting participant observation, focus group interviewing, and in-depth interviewing of women and men affiliated with a diverse representation of human service organizations. An applied research partnership with a multi-county human service organization provided entrée to the study population. Through analytic induction using a grounded theoretical approach the study explored perceptions of power, authority, gender, inequality, and bureaucratic constraints that emerged during organizational processes of interagency collaboration among multidisciplinary human service organizations (Charmaz 2014; Corbin and Strauss 2014). Findings indicate that establishing relationships is critical for interagency …


Perceived Emotional Invalidation In A Developmental Context: Does Gender Matter?, Brian B. Johnson Aug 2016

Perceived Emotional Invalidation In A Developmental Context: Does Gender Matter?, Brian B. Johnson

USC Aiken Psychology Theses

Emotional invalidation is the dismissal, minimization, or punishment of an individual’s emotional experience (Linehan, 1993). Although it has been sparsely studied, the research that has been conducted indicates that it is likely implicated in a multitude of psychopathology and adjustment issues. The current study had three main objectives. The first of these was to investigate the current perceptions of emotional invalidation in a peer interaction for emerging adults and how that is predicted by gender, perceptions of childhood emotional invalidation via caregivers, and gender of the caregivers. The second objective of this study was to investigate the propagation of emotionally …


Beyond The Gender Gap: Understanding Women's Participation In Wikipedia, Danielle J. Corple Aug 2016

Beyond The Gender Gap: Understanding Women's Participation In Wikipedia, Danielle J. Corple

Open Access Theses

In 2010, UNU-MERIT researchers surveyed editors of Wikipedia, “the online encyclopedia that anyone can edit” (Glott, Ghosh, & Schmidt, 2010). When the report revealed that almost 90% of the editors were male, however, it suggested that perhaps not everyone “can edit” Wikipedia—especially women. As the resulting media and academic explanations of the Wikipedia “gender gap” have largely attributed the gap to ‘female lack’—lack of initiative, confidence, or technical skills—very little research has explored the treatment of women within Wikipedia culture. Thus, this paper first draws upon feminist technology scholars to problematize current explanations of the gender gap that frame …


In Their Husbands' Shoes: Feminism And Political Economy Of Women Breadwinners In Ile-Ife, Southwestern Nigeria, Friday Asiazobor Eboiyehi, Caroline Okumdi Muoghalu, Adeyinka Oladayo Bankole Jul 2016

In Their Husbands' Shoes: Feminism And Political Economy Of Women Breadwinners In Ile-Ife, Southwestern Nigeria, Friday Asiazobor Eboiyehi, Caroline Okumdi Muoghalu, Adeyinka Oladayo Bankole

Journal of International Women's Studies

In a significant number of societies worldwide, the primary role of men is to serve as breadwinners in their households. However, in Nigeria, since the mid-1980s there has been a steady rise in the number of women breadwinners in many households. In spite of this, not enough studies have been conducted on this emerging phenomenon. Using feminist and political economy theories as explanatory tools, the study examined women breadwinners in Nigeria using Ile-Ife of Southwestern Nigeria as a case study. Both quantitative and qualitative methods of data collection were utilized to explore the circumstances leading to the rise of women …


Fast Men Slow More Than Fast Women In A 10 Kilometer Road Race, Robert O. Deaner, Vittorio Addana, Rickey E. Carter, Michael J. Joyner, Sandra K. Hunter Jul 2016

Fast Men Slow More Than Fast Women In A 10 Kilometer Road Race, Robert O. Deaner, Vittorio Addana, Rickey E. Carter, Michael J. Joyner, Sandra K. Hunter

Exercise Science Faculty Research and Publications

Background. Previous studies have demonstrated that men are more likely than women to slow in the marathon (footrace). This study investigated whether the sex difference in pacing occurs for a shorter race distance.

Materials & Methods. Data were acquired from the Bolder Boulder 10 km road race for the years 2008–2013, which encompassed 191,693 performances. There were two pacing measures, percentage change in pace of the first 3 miles relative to the final 3.2 miles and percentage change in pace of the first mile relative to the final 5.2 miles. Pacing was analyzed as a continuous variable and as two …