Digital Commons Network^™

Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield

Walden Dissertations and Doctoral Studies

Telehealth and face masks are some of the infection control measures nurses use while attending to patients. Nurses provide the most patient care in hospital settings and thus spend the most time with patients in their recovery journey. Because communication is paramount to the role nurses play as health care professionals, there is a substantial need to investigate how infection control measures affect the quality of nurse-patient communication. The purpose of this quantitative cross-sectional study was to describe the relationship of methods aimed at maintaining social distancing between nurses and patients to nurse-patient communication and to compare differences in the …

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …

Religiosity, Family Sexual Communication & Gender As Predictors Of Attitudes Toward Oral Sex Among College/University Students In The United States, Antoinette Napier

Dissertations

Purpose

The purpose of this study was to investigate whether religiosity, family sexual communication and gender were predictors of attitudes toward oral sex among college/university students in the United States.

Method

Participants completed several surveys, which measured participants' personal religiosity, family sexual communication, and attitudes toward oral sex. A path analysis model was used to analyze the relationship between the proposed variables.

Results

The path analysis hypothesized model resulted in a poor fit for the data. The model was respecified by removing three items which showed weak beta weights. The respecified model produced a good fit for the data. The …

Measuring The Effectiveness Of Using Rangers To Deliver A Behavior Change Campaign On Sustainable Palm Oil In A Uk Zoo, Katie Major, Daniel Smith

School of Psychology

A fundamental objective of modern zoos is promoting pro-environmental behaviors. This study experimentally assessed the contribution of zoo rangers (staff employed to engage visitors) in delivering a behavior change campaign promoting sustainable palm oil use. The campaign was delivered in a dedicated area in a walk-through animal exhibit, with rangers either “present” or “absent” in the campaign space. Questionnaires assessing awareness, knowledge, and purchasing intentions were completed by 1032 visitors. Two analyses were conducted: (1) comparing the impact of ranger presence versus absence (to assess the overall impact of having rangers present regardless of whether they talked to visitors) and …

Not Just A Pain: A Medical Simulation Case About Biased Communication And Osteomyelitis In Pediatric Sickle Cell Anemia, Adeola A Kosoko, Yakira R Alford, Karl A Upplegger, Gowri S Stevens

Faculty, Staff and Student Publications

Introduction

Biases in communication can be harmful to patient perceptions of care and the medical team's decision-making. Optimal communication must be taught and practiced similarly to the optimal management of the complex medical conditions associated with sickle cell disease (SCD). This simulation is designed to teach about biases, optimizing communication to and about a patient with SCD, and appropriately diagnosing and managing pediatric osteomyelitis as a complication of SCD.

Methods

We designed and implemented a simulation case targeting emergency medicine residents and fellows to raise awareness about biases associated with SCD care and the complication of osteomyelitis in children with …

Black Marriage, Attachment And Connecting In Relationships: An Observational Multi-Method Study Investigating The Effects Of The Getting The Love You Want Workshop On Black Couples’ In-Session Attachment, Interactions, Marital Satisfaction And Communication, Paula Smith

Antioch University Dissertations & Theses

The focus of this dissertation is examining the impact of Imago Relationship Therapy (IRT), more specifically the “Getting the Love You Want” workshop (GTLYW), on five Black/African American couples’ attachment, interactions, marital satisfaction and communication. This study examines Black couples’ lived experiences through a modified version of a quantitative measure, called the Patient Attachment Client System (PACS), the Marital Satisfaction Questionnaire-Revised (MSQ-R), semi-structured questionnaires to measure qualitative data as well as direct observation of participants’ interactions. PACS analyzes how patients’ in-session discourse enables them to share present experiences and link these processes with their attachment structure. In this view, attachment …

Philosophical Inquiry In A Culturally Diverse, Faith-Based Community, Kwadwo Adusei-Asante, Kaz Bland, Nin Kirkham, Douglas Nelson, Stella Tarrant

Research outputs 2022 to 2026

This paper reports on collaborative research undertaken with the African Australian Christian Impact Centre (CIC) in Perth, Western Australia. It is part of a larger university philosophy outreach program in which the researchers seek to create opportunities for those on the educational and social margins, and young people, to engage in ‘doing philosophy’, and to learn from them about their experiences. We were interested to evaluate whether the collaborative philosophical inquiry methods we use in our university teaching could be beneficial outside of a formal educational setting, for members of the culturally diverse, faith-based community of CIC. In this multi-method …

Needing More, Needing Less: Unravelling Why A Prompt Dependency Cycle Forms In Neurodiverse Relationships, Bronwyn Maree Wilson, Susan Main, John O’Rourke, Eileen Slater

Research outputs 2022 to 2026

Social interaction is a fundamental component of relationships; however, the key features of Autism Spectrum Disorder (ASD) include marked and lifelong impairments in social interaction that adversely affects abilities to fulfil this essential relationship requirement. Despite the momentum of worldwide research on ASD, there is insufficient empirical study on adults with ASD and their relationships. This research examined the reported social interaction needs of adults when involved in neurodiverse relationships (relationships that include adults with ASD and neurotypical (NT) adults). The use of an advocacy/participatory approach allowed for a detailed investigation of the characteristics of participants’ interpersonal communication. It was …

Staff Perceptions Of The Effectiveness Of Managerial Communication During The Covid-19 Pandemic: A Cross-Sectional Study, Gemma Doleman, Linda Coventry, Amanda Towell-Barnard, Manonita Ghosh, Lucy Gent, Rosemary Saunders, Beverly O'Connell

Research outputs 2022 to 2026

Aims: This work aims to explore staff perceptions of (1) the effectiveness of organizational communication during the COVID-19 pandemic and (2) the impact of organizational communication on staff well-being and ability to progress their work and patient care. Background: Effective coordination and communication are essential in a pandemic management response. However, the effectiveness of communication strategies used during the COVID-19 pandemic is not well understood. Design: An exploratory cross-sectional research design was used. A 33-item survey tool was created for the study. Methods: The study was conducted at a tertiary teaching hospital in Western Australia. Convenience sampling was used to …

Using Visual Arts Education And Reflective Practice To Increase Empathy And Perspective Taking In Medical Students, Sina Rezaei, Andrew Childress, Bhavika Kaul, Kelly Magill Rosales, Alana Newell, Stacey Rose

Center for Medical Ethics and Health Policy Staff Publications

Introduction: Empathy is a critical competency for health care providers. However, empathy levels in medical students and residents have been shown to paradoxically decrease during training. Arts and humanities education and reflective practice may reduce burnout and promote empathy during medical school.

Methods: We developed and implemented an art education elective for medical students focusing on observation and reflective practice and measured its impact on empathy. Between 2017 and 2022, first-year medical students were offered an annual, 4-week elective led by art educators that featured visualization exercises and discussions on the role of bias and perspective in art interpretation. Curriculum …

The Role Of Social Media As A Communication Facility For Hydrometeorological Disasters In Shallot Farming Activities, Nurul Khotimah, Dyah Respati Suryo Sumunar, Suhadi Purwantara, Nugraho Sistu Prabintoro, Mohd Hairy Ibrahim, Nasir Nayan

Informasi

Social media as a means of communication plays a role in building a new paradigm of disaster. One of the social media users for hydrometeorological disaster communication is a shallot farmer in Parangtritis Village, Kretek Subdistrict, Bantul District, Yogyakarta Special Region. This study aims to determine the role of social media as a means of communication for hydrometeorological disasters in shallot farming activities. The design of this research is descriptive quantitative research. The research was carried out from April to October 2021 by taking the location of shallot farmers in Parangtritis Village, Kretek Subdistrict, Bantul District, Yogyakarta Special Region. The …

Roles Played By Nigerian Youtube Micro-Celebrities During The Covid-19 Pandemic, Aje-Ori Agbese

Communication Faculty Publications

In 2020, during the COVID-19 pandemic, Nigerian social media micro-celebrities were prominent players in the dissemination of information. This study examines the roles that one group of Nigerian micro-celebrities, YouTube video bloggers (vloggers)—also known as “YouTubers”—played during the pandemic. The research analysed the contents of COVID-19-themed videos that 15 popular Nigerian YouTubers posted on their channels between 29 February and 5 August 2020. The study was guided by the two-step flow of communication theory, in terms of which information first flows from mass media to opinion leaders, who then, in the second step, share the information with their audiences. The …

Clinical Cancer And Direct-To-Consumer Genetic Test Result-Sharing Behavior: Findings From Hints 2020, Sukh Makhnoon, Robert Yu, Susan K Peterson, Sanjay Shete

Faculty, Staff and Student Publications

INTRODUCTION: Sharing genetic test results with different stakeholders such as family members, healthcare providers and genetic counselors (HCP/GCs), spouses/partners, and friends is a health behavior of clinical importance in genomic medicine.

METHODS: Using nationally representative population-based data collected from the Health Information National Trends Survey (HINTS 5, cycle 4), we identified the prevalence and factors associated with genetic test result-sharing behavior for high-risk cancer tests, genetic health risk tests, and ancestry tests within four groups: HCP/GCs, first-degree relatives (FDRs), spouse/partner, and friend/other.

RESULTS: Overall, 68.4% of those who underwent high-risk cancer genetic testing shared their results with FDRs, whereas 89.9% …

Understanding Your Cultural Identities: A Self-Study Of The Impact Of One’S Cultural Identities On Interpreting Interactions, Shelby L.W. Sammartino

Education Doctorate Dissertations

There is a disproportionality of students of color receiving office referrals for disrespect and defiance because disrespect and defiance are subjective in interpretation by teachers in the classroom. This self-study aims for the researcher to identify and understand the construction of their cultural identities, so they can determine how their cultural identities impact their interpretation of interactions with students concerning disrespect and defiance, how their cultural identities impact their choice of behavior management technique in interactions concerning disrespect and defiance, and how their cultural identities impact their discipline decisions in interactions concerning disrespect and defiance. The data to determine the …

Stories And Selling: The Impact Of Narrative Storytelling In Video Commercials, Gabriela Martin

Honors Projects in Communication

In a world where business is so closely tied together with the digital world, it can become easy to miss out on the human component of the marketing field. However, it is the narrative storytelling interwoven into advertisements that make them so compelling to consumers. Customers do not just want to be told about the features of a product, but rather they want to understand how having that product will make them feel. This storytelling can be communicated across several different forms of media, but it is especially apparent in the formatting of video commercials. While basic informational videos can …

“Surfaces And Appearances”: Character, Physiognomy, And Communication In Charles Dickens’S And Wilkie Collins’S A Message From The Sea, Rachel Gouff

Undergraduate Honors Theses

This thesis analyzes the way physiognomy works within Charles Dickens’s and Wilkie Collins’s novella, A Message from the Sea. The novella develops and promotes a version of physiognomy with limits, illustrating these limits through the experiences of its characters and through the symbolism of various objects such as tombstones, ghosts, and—most notably—the message in the bottle. Physiognomy, used repeatedly by various characters throughout the text, is nearly always able to correctly predict people’s general moral character. However, using physiognomy alone leaves a character’s history, motivations, and deep emotions as indecipherable as the parts of the bottle’s message where the ink …

The Cowl - V. 87 N. 9 - December 8, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 87 No. 9 - December 8, 2022. 24 pages.

An Examination Of The Associations Between Relationship Education, Trust, Communication, Relationship Satisfaction, And Sexual Satisfaction, Samantha Baker

Undergraduate Honors Theses

Relationship education courses are commonly used by couples seeking to increase their relationship and sexual satisfaction. In this study, I examined the mediating roles of trust and communication between marriage education classes and relationship and sexual satisfaction. This study used data from the Couple Relationships and Transition Experiences (CREATE) study, a longitudinal, nationally representative survey of newlywed couples. While the present study did not find a significant relationship between marriage preparation and relationship and sexual satisfaction, it does not rule out the possibility of a relationship existing due to some limitations of the present study. This study did find significant …

Technology Acceptance Model (Tam) And Use And Adoption Of Technology By Small Business Owners In Queens, Ny, Gavin Singh

Doctoral Dissertations and Projects

Many small businesses today experience apprehension or anxiety when adopting new and emerging technologies in their place of business. Though we live in a time of unparalleled access to technology, many businesses still avoid adopting technology or upgrading to the latest version. Despite knowing the advantages of using technology to conduct business (in-person or on the Internet), some businesses purposely choose to not use technology. The purpose of this phenomenological qualitative case study was to understand why these businesses choose to do so, and to learn what can be done to help them overcome these barriers to technological adoption. The …

Advancing Women For The Presidency In Higher Education: Communication Competencies And Gender, Maria Dwyer, Surabhi Sahay

Journal of Research on the College President

The typical image of the academic president is shifting, with women occupying more presidential offices at colleges and universities, constituting an upward trend toward gender equity. An analysis of communication competencies and behaviors of academic presidents and governing board members in the context of hiring was conducted via interviews and surveys. Universities and colleges in the U.S. that had recently hired new presidents were sampled. Communication skills were identified as important factors that influenced board member’s perceptions of the candidates.

The Parkinson’S Prison And The Hero’S Journey To Escape: Improvisation And Storytelling In Parkinson’S Disease, Robert David Cochrane

UNLV Theses, Dissertations, Professional Papers, and Capstones

Parkinson’s disease (PD) is the fastest growing neurological disorder in the world, with leading researchers calling it a pandemic. While there is no cure, pharmaceuticals and surgical interventions increase people with Parkinson’s (PWP) ability to lead longer and more productive lives. However, there is a lack of care available for PWP supporting their social and emotional domains. PWP report high levels of stress, anxiety, and isolation due to the chronic and unpredictably progressive nature of the disease. This leads to a vicious cycle of loss of confidence, decreased activity and socialization, and increased falls.A common phrase in the PD community …

Cultivating Christian Community In A Post-Covid Era, Susie M. Lloyd

Journalism

This study focuses on how to meet the needs of young adult Christians through community and resources, all of which aim to help them live more like Jesus. There are many online resources for Christians, but society lacks a “one-stop shop” website that has every resource a young adult following Jesus could need. These resources include an online community where people can choose what mode of community they need, whether that be one-on-one discipleship or mentorship, consistent group meetings with people their own age, an accountability partner, or just a friend who shares similar beliefs and values. In an era …

The Cowl - V. 87 N. 8 - December 1, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 87 No. 8 - December 1, 2022. 16 pages.

A Step-By-Step Guide For Mentors To Facilitate Team Building And Communication In Virtual Teams., Julia F. Aquino, Robert Riss, Sara M. Multerer, Leora N. Mogilner, Teri L. Turner

Manuscripts, Articles, Book Chapters and Other Papers

As collaborative work in medical education has increasingly moved online, team mentors have had to adapt their practices into the virtual environment. Fostering connection, communication and productivity on virtual teams requires specific skills and deliberate practice that differ from in-person teamwork. Drawing from best practices in business, education and medicine and also from our own experience as a virtual team, we present a guide for mentors to create and sustain successful virtual teams. Grounded in Tuckman's Five Stage Model of Team Development, we offer specific strategies for virtual team mentors to promote team cohesion, mitigate conflict, maintain productivity and leverage …

Strengthening The Southern Nevada Workforce Pipeline, Katie M. Gilbertson

Policy Briefs and Reports

This report analyzes the Southern Nevada employment ecosystem by utilizing occupational clusters recognized by the U.S. Department of Labor. The first section examines occupations in the tourism industry using three occupational clusters: hospitality and leisure; arts, audio/video technology and communications; and the transportation, distribution, and logistics. Next, this report utilizes the Las Vegas Global Economic Alliance’s 2022 Workforce Blueprint to identify the top 15 in-demand occupations for Southern Nevada and occupational clusters. A case study of the MGM College Opportunity Program (COP) is presented to demonstrate an existing workforce training program that promotes upward mobility of leisure and hospitality employees …

Let's Talk About Antibiotics: A Randomised Trial Of Two Interventions To Reduce Antibiotic Misuse., Kathy Goggin, Emily A. Hurley, Brian R. Lee, Andrea Bradley-Ewing, Carey Bickford, Kimberly Pina, Evelyn Donis De Miranda, David Yu, Kirsten Weltmer, Sebastian Linnemayr, Christopher C. Butler, Jason G. Newland, Angela Myers

Manuscripts, Articles, Book Chapters and Other Papers

BACKGROUND: Children with acute respiratory tract infections (ARTIs) receive ≈11.4 million unnecessary antibiotic prescriptions annually. A noted contributor is inadequate parent-clinician communication, however, efforts to reduce overprescribing have only indirectly targeted communication or been impractical.

OBJECTIVES: Compare two feasible (higher vs lower intensity) interventions for enhancing parent-clinician communication on the rate of inappropriate antibiotic prescribing.

DESIGN: Multisite, parallel group, cluster randomised comparative effectiveness trial. Data collected between March 2017 and March 2019.

SETTING: Academic and private practice outpatient clinics.

PARTICIPANTS: Clinicians (n=41, 85% of eligible approached) and 1599 parent-child dyads (ages 1-5 years with ARTI symptoms, 71% of eligible approached). …

Let's Talk About Antibiotics: A Randomised Trial Of Two Interventions To Reduce Antibiotic Misuse, Kathy Goggin, Emily A. Hurley, Brian R. Lee, Andrea Bradley-Ewing, Carey Bickford, Kimberly Pina, Evelyn Donis De Miranda, David Yu, Kirsten Weltmer, Sebastian Linnemayr, Christopher C. Butler, Jason G. Newland, Angela L Myers

2020-Current year OA Pubs

BACKGROUND: Children with acute respiratory tract infections (ARTIs) receive ≈11.4 million unnecessary antibiotic prescriptions annually. A noted contributor is inadequate parent-clinician communication, however, efforts to reduce overprescribing have only indirectly targeted communication or been impractical.

OBJECTIVES: Compare two feasible (higher vs lower intensity) interventions for enhancing parent-clinician communication on the rate of inappropriate antibiotic prescribing.

DESIGN: Multisite, parallel group, cluster randomised comparative effectiveness trial. Data collected between March 2017 and March 2019.

SETTING: Academic and private practice outpatient clinics.

PARTICIPANTS: Clinicians (n=41, 85% of eligible approached) and 1599 parent-child dyads (ages 1-5 years with ARTI symptoms, 71% of eligible approached). …

Creating Connection With Online Learners, Wendy M. Helmcamp, Tara Fox

Journal of Technology in Counselor Education and Supervision

Many counselor education programs are now offered online due to convenience and accessibility. The pandemic has forced educators to learn how to connect with students on an online platform genuinely. Some online college students report feeling disconnected, lonely, and isolated. However, online educators can reach these students through creative mediums, which helps them feel more engaged and increases their learning experience. This conference proceeding will discuss the importance of connection for students, how to creatively promote communication and connection with students, technology platforms, and ways to safeguard ethics during supervision, training, and teaching.

Fundamentals Of Communication, 2nd Ed., Teresa Fisher

Open Educational Resources

This textbook explores human communication with a particular focus on interpersonal communication. Following a foundational chapter, subsequent chapters include examining the role of culture, identity, perception, verbal communication, nonverbal communication, and listening on interpersonal communication. The textbook also includes chapters on interpersonal relationships and conflict. The final chapter provides guidance on oral presentations. The first edition was titled "Fundamentals of Interpersonal Communication".