Digital Commons Network^™

The Silent Dimension Of A Healthcare Narrative: How Patients Perceive Practitioners’ Nonverbal Cues, Sarah Steele

Communication & Leadership Dissertations and Theses

This study examines patient perceptions of medical practitioners’ nonverbal behavior. The philosophical framework is based on Buber’s (1923/1958) work on “dialogic ethics,” and grounded in Giles’ (1987) communication accommodation theory. Both quantitative and qualitative data were gathered by means of survey research, and examined through correlational and content analysis. Results show a significant positive correlation between patient perceptions of practitioner nonverbal immediacy and subsequent satisfaction. Analysis of survey comments revealed listening as the nonverbal behavior most valued and noted by patients. These findings serve to inform medical professionals on how to maximize patient satisfaction and care through effective use of …

L1, L2, And Cognitive Development: Exploring Relationships, Troy L. Cox, Dan P. Dewey, Ray Clifford

Faculty Publications

Second language learners often express frustration over the reality that their limited second language (L2) skills prevent them from full participation in intellectual discussions, and some have exclaimed, “Hey, I’m smarter than I sound!” Those who have had this experience recognize that a relationship exists between one’s language ability and other’s perceptions of one’s cognitive abilities. In daily life, this relationship between language and cognition is so prevalent that it is often ignored, or the abilities are simply conflated. For example, calls by employers to improve the critical thinking skills of college graduates are typically exemplified by statements about language …

Classroom Projects As Embodied And Embedded Outcomes Assessment, Garnet C. Butchart, Margaret Mullan

Journal of the Association for Communication Administration

Although educators already recognize the value in engaging student learning through classroom projects and service-learning, assessment of student learning through classroom projects may be accompanied by a shift of attention from mastery of ideas to embodied knowledge. We argue that embodiment is the basic semiotic condition of being human—of being both an expressive and perceptive (communicative) being among others. Linking this philosophy of communication principle to the topic of assessment, the article offers assessment research a focus of attention on learning settings: from embodiment as learning context, to the built environment of classrooms, as well as to group interaction. We …

Women And Thyroid Disease: Treatment Experiences And The Doctor-Patient Relationship, Laura J. Mccormick

Walden Dissertations and Doctoral Studies

Thyroid disease, a chronic illness, affects nearly 200 million people worldwide and is more common among women than in men. Numerous factors make diagnosing and treating thyroid disease in women challenging. The standard blood test for diagnosing thyroid disease and determining treatment effectiveness is inconsistent in its accuracy. Many women with thyroid disease are misdiagnosed or struggle with symptoms even once receiving treatment. Although thyroid disease is highly prevalent among women and the doctor-patient relationship is known to influence treatment outcomes, there is a gap in the literature regarding the treatment experiences of women with thyroid disease and the doctor-patient …

The Occurrence Of Place-Based Narrative In U.S. Senatorial Campaign Advertisements, Brian K. Munis

Graduate Student Theses, Dissertations, & Professional Papers

Narratives have been increasingly subject to study within social science disciplines. However, research pertaining to narrative within political campaigns is incomplete. For example, there has been a relative lack of attention in the literature to the symbolic discourse and imagery in many political campaign advertisements that—seemingly—exists in order to link candidates to specific geographic “places” within their constituencies. A more complete understanding of the association between narratives of place and political campaigns will allow us to more effective and accurately gauge how, when, and why candidates use this potential strategy; as well as its possible effectiveness in election outcomes. This …

A Study Of How Love Is Experienced Over Time In Non-Heterosexual Relationships, Michelle Okun

Theses, Dissertations, and Projects

This study explored how love is experienced in long-term non-heterosexual relationships. This study used the Triangle of Love Scale to assess how reported levels of passion, intimacy, commitment, and relationship satisfaction are experienced at different stages within relationships. In addition, individuals self-reported on factors that potentially impact relationship satisfaction and reported levels of intimacy, passion, and commitment. A sample of 185 non-heterosexual participants who reside in the US, are over the age of 18, and have been in a relationship for two or more years, was obtained. Participants completed an online survey and provided demographic information, completed the Triangle of …

The Psychometric Properties Of The Professionalism Assessment Rating Scale, Jennifer K. Olivetti

PCOM Psychology Dissertations

The issue of professionalism in the training of medical students has become a major focus within the field of medical education. For years, the Philadelphia College of Osteopathic Medicine (PCOM) has measured the quality of osteopathic medical students (DO students) interpersonal and communication skills through SP (SP) encounters in which SPs rate the DO students relative to eight criteria (items) which, in aggregate, are known as the Professionalism Assessment Rating Scale (PARS). These criteria are linked in the literature to patient outcomes, patient adherence, patient satisfaction, and malpractice. This study investigated the psychometric properties of the PARS, based on data …

Perceptions Of Social Bonds, Social Engagement And Social Capital By Social Network Site Users, Alisha Beckrow

Wayne State University Dissertations

ABSTRACT

PERCEPTIONS OF SOCIAL BONDS, SOCIAL ENGAGEMENT AND SOCIAL CAPITAL BY SOCIAL NETWORK SITE USERS

by

ALISHA M. BECKROW

May 2015

Advisor: Dr. Matthew W. Seeger

Major: Communications

Degree: Doctor of Philosophy

In this study we investigated the perceptions of social bonds, social engagement and social capital by users of the social network site Facebook. A survey questionnaire was distributed to three similar young professional organizations in the Midwest United States. The participants were asked about their use of Facebook as members of the organization. The results indicated that social network sites can be used to compliment other forms of …

Worker Use Of Social Media For Informal Learning In A Corporate Environment, Susan N. Genden

Wayne State University Dissertations

In the global workplace, workers must quickly adapt to changing information and productivity demands. Workers must filter information, avoid overload and find out what they need to know. How can use of social media technologies benefit the knowledge worker and the corporate workplace? This study presents a closer look at the use, perceptions, and reflections of active social media users within the corporate environment. The purpose of this study was to examine, through worker voice, factors in worker use of social media that lead to successful informal learning outcomes in the corporate environment. This qualitative research used a phenomenological methodology. …

The Correlation Between Virtual Communication And Employee Engagement, Ryan Nathaniel Mitchell

Walden Dissertations and Doctoral Studies

Managers' ability to engage virtual employees (those in different geographic locations) is a determining factor of employee productivity and commitment to an organization. Since 2005, the number of U.S.-based virtual employees increased; however, research regarding virtual communication and employee engagement is limited. The purpose of this quantitative study was to examine if a significant correlation exists between employee engagement (the dependent variable) and the quantity and perceived quality of virtual management communication (the independent variables). The research question assessed the correlation among the quantity of time managers spend communicating with virtual employees, quality of virtual communication, and employee engagement. Homans's …

Parent-Child Communication Among African American Families: Does "Being On The Same Page" Protect Against Adolescent Sexual Risk Behavior?, Katherine Bonafide

Dissertations - ALL

African American adolescents continue to be at high risk for HIV and sexually transmitted infections (STIs). Sexual risk reduction efforts have focused on family-level sexual health communication, although they have yielded inconsistent findings. Using dyadic data from African American parents and their children (n= 298), the present study sought to elucidate the influence of sexual health communication on adolescent sexual behavior. Findings confirmed that adolescent reports of family-level sex communication were associated with greater sexual involvement, whereas parent reports of sexual health communication showed no associations to child sexual behavior. Including parent reports of communication did not enhance predictive models …

Effective Methods Of Communicating Organizational Values: A Case Study, Caralin B. Mchan

Master's Theses

Organizational values affect business success, and employee satisfaction and commitment. Value training begins during socialization. This qualitative case study of Adventist Frontier Missions explored effective methods the organization’s trainers used to communicate and motivate newcomers to assimilate organizational values during the2015 short-term missions training. Through observation, surveys, focus groups and interviews, I found that newcomers were motivated by seeing a connection between the organization’s values and its mission, and by seeing the values enacted by the trainers. I also found that newcomers perceived nonverbal communication of organizational values to be integral to their value-assimilation process. These findings should be useful …

Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova

Journal of International Technology and Information Management

We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …

Physician Role In Enhancing Patient Communication, Tamanna Sahni

UROP Posters

Communication in the in-patient environment is crucial, and the relationship between a patient and physician enhances patient health and wellness. Patients should feel confident with their abilities to feel comfortable conversing with physicians, which would thus treat symptoms more effectively. This communication has decreased over time, hence patients are often are unable to obtain medical information from their healthcare providers. What is the relationship between psychological factors, such as self-esteem, and quality of patient-physician communication? And can physicians ensure increased patient comfort in the medical environment?

Various factors can affect the patients’ comfort with their physicians, and when addressed, these …

Beneath The Kiss: Unearthing The Ideological Underpinnings Of Kay Jewelers Advertisements, Chelsea Nedlyn Hill

Open Access Theses & Dissertations

ABSTRACT

Advertising is a frequently used influential and persuasive means of communication, such as Kay Jewelers, a corporation whose advertising methods have been superficially appealing to a female audience. However, this study sought to investigate the ideological underpinnings associated with Kay Jewelers advertisements, employing an ideological criticism to argue through feminist theory that Kay Jewelers utilizes key elements of heteronormative love as a means to persuade and influence men to purchase their jewelry products. Through this underpinning of heteronormative romance, Kay Jewelers emphasizes the notion that an artifact, like a piece of jewelry, is necessary in order to properly express …

Rare Pride Campaigns: Evaluating Participatory Communication In Conservation Efforts Throughout Indonesia, Lauren Elizabeth Perez

Open Access Theses & Dissertations

Communication scholars who study international development and social change have found that if facilitators of social change hope to find positive, lasting solutions to complex social and environmental issues, they must incorporate more participatory approaches. However, even the practitioners with the most noble intentions oftentimes fall short of facilitating truly participatory practices because their strategies are the product of linear processes for evaluating the change context. In this study, I apply Lennie and Tacchi's (2014) approach to evaluating communication for development in a case study of Pride Campaigns implemented by managers throughout Indonesia who partnered with the conservation non-governmental organization …

Child-Centered Play Therapy For Children With Autism: A Case Study, Ashley H. Morgenthal

Antioch University Dissertations & Theses

This dissertation evaluated archival data from the implementation of a child-centered approach to play therapy with a young girl diagnosed with autism. Goals of treatment included promoting spontaneous symbolic play and increasing verbal communication skills. Young children with autism who engage in early intervention often receive behavioral interventions, such as applied behavior analysis (ABA), on a regular basis. However, the use of child-centered play therapy as an intervention is not as common, as play is frequently viewed as being a deficiency for children with autism. In psychological theory, play is often regarded as a child’s work, and his or her …

Worlds Of Connection: A Hermeneutic Formulation Of The Interdisciplinary Relational Model Of Care, Susana Lauraine Mccune

Antioch University Dissertations & Theses

Despite a general agreement across health care disciplines that Advanced Care Planning (ACP) and Advanced Directives (ADs) add important elements to a patient's end-of-life care desires, and can inform their loved ones and advocates, help create ease of mind, and enhance quality of care, they continue to remain significantly underused. More than half of Americans transition to chronic and terminal illness without having completed them. The aim of this study was to increase the frequency and enhance the quality of communication about Advance Directives and Advance Care Planning within the clinical relationship. The resulting Interdisciplinary Relational Model of Care (IRMOC) …

The Use Of Fantasy Theme Analysis To Describe The Group Communication And Creative Problem-Solving Skills Of University-Level Students As They Prepare For Destination Imagination Global Finals Competition, Elizabeth Morgan Armstrong

Dissertations

Problem and Purpose

In order to meet the growing needs for efficiency in the workplace, industry is turning to group-work and collaboration. Successful teams are in demand because they not only meet the efficiency needs, but also provide the kind of bonding that creates convergence in the members. The chemistry or recipe for this kind of success is difficult to pinpoint, however, and several aspects of group communication and skills, need to be re-examined using communication theory. The purpose of this study is to describe one of those aspects—group creative problem-solving—in order to see how the communication used in that …

Talk Don’T Touch? Considerations For Children’S Attorneys On The Physical Touch Of Clients, Andrea L. Dennis

Scholarly Works

Researchers focused on the representation of children and attorneys for children have taken great pains to explore issues surrounding the attorney-child client relationship and recommend strategies and policies supporting positive development of the relationship. Notwithstanding the breadth of available information, almost no attention has been aimed at whether attorneys should physically touch their clients. This article fills that gap.

This Article consists of three parts. Part I describes the literature commanding attorneys for children to develop quality relationships with their clients. These works recognize that young clients seek good relationships with their attorneys, but that barriers to creating quality relationships …

Passing Crisis And Emergency Risk Communications: The Effects Of Communication Channel, Information Type, And Repetition., Judy Edworthy, Elizabeth Hellier, Lex Newbold, Kirsteen Titchener

School of Psychology

Three experiments explore several factors which influence information transmission when warning messages are passed from person to person. In Experiment 1, messages were passed down chains of participants using five different modes of communication. Written communication channels resulted in more accurate message transmission than verbal. In addition, some elements of the message endured further down the chain than others. Experiment 2 largely replicated these effects and also demonstrated that simple repetition of a message eliminated differences between written and spoken communication. In a final field experiment, chains of participants passed information however they wanted to, with the proviso that half …

The Experiences Of Successful Small Business Owners In Ghana, Michael Tetteh Alimo

Walden Dissertations and Doctoral Studies

There is a high failure rate of small and medium enterprises that results in high unemployment rate and poverty in Ghana. The purpose of this phenomenological study was to explore the experiences of small business owners in Ghana. The conceptual framework was based on the theory of disruptive innovation. Disruptive innovation describes a method that enables business owners to create a new market. Data were collected through interviews from 20 participants who owned small businesses and succeeded beyond 5 years in Accra, Ghana. Member checking was used to strengthen the credibility and trustworthiness of the interpretation of the participants' responses. …

Rethinking The Reporting Of The Mass Random Shooting – Or Is It An Autogenic Massacre?, Glynn Greensmith, Lelia Green

Research outputs 2014 to 2021

The crime of the mass random shooting seems frighteningly common, yet around the world there are probably no more than about 26 per year: one per fortnight. The apparent randomness of the crime is one of the aspects which assures it of its publicity. Another is the traditional practice on the part of the gunman (and they are all men) of making a statement about his motives, or leaving a room or a box or a website of his grievances, to be uncovered and wondered at. The media’s focus on the genesis and impact of each mass random shooting is …

Developing The Synergy Between University And Industry-Based Nursing Courses : Lessons In Engagement, Joyce M. Hendricks Phd, Vicki C. Cope Ms

Research outputs 2014 to 2021

On the surface the process of engagement seems functional, however, if the engagement process does not take into account people dynamics and the effects of the wider social, organisational and cultural context, multiple tensions may occur. This paper shares the story of the tensions related to culture, relationships, communication and the impact of change in bringing a University-Community project to its completion. The scholarship of engagement revealed the nature of this complex process and uncovered the need for a richer understanding of the people involved and their mindset. The challenges and opportunities encountered in the engagement process will be identified …

Leaving Home: Investigating Transitioning Challenges Faced By Boarding Students And Their Families, Kate Margaret Hadwen

Theses: Doctorates and Masters

Transitioning to boarding school during the middle years of childhood impacts upon the social, emotional and academic wellbeing of young people (Bramston & Patrick, 2007; Connell & Wellborn, 1991; Deci, Vallerand, Pelletier, & Ryan, 1991; Earls & Carlson, 2001). Students who live at school as boarders, may experience greater transitional changes in all three components of wellbeing due to the extent of change experienced during this transition. While research addressing transitioning to school has indicated the importance of connectedness to school, bonding, friendships and a sense of autonomy (Eccles et al., 1993), there is limited research addressing the transitioning experiences …

Asymmetric And Endogenous Within-Group Communication In Competitive Coordination Games, Timothy N. Cason, Roman Sheremeta, Jingjing Zhang

ESI Working Papers

Within-group communication in competitive coordination games has been shown to increase competition between groups and lower efficiency. This study further explores potentially harmful effects of communication, by addressing the questions of (i) asymmetric communication and (ii) the endogenous emergence of communication. Our theoretical analysis provides testable hypotheses regarding the effect of communication on competitive behavior and efficiency. We test these predictions using a laboratory experiment. The experiment shows that although asymmetric communication is not as harmful as symmetric communication, it leads to more aggressive competition and lower efficiency relative to the case when neither group can communicate. Moreover, groups vote …

Communication Satisfaction Of Charismatic Leaders In Virtual Teams, Felicia Latrice Chachere

Walden Dissertations and Doctoral Studies

Over the last 2 decades of advances in technology, organizations have used virtual teams (VTs) as one way to expand globally. Strong leadership and communication skills with followers are essential qualities for successful VTs. It is important to conduct research related to charismatic leadership and communication satisfaction of team members as many organizations now use VTs. The purpose of the survey study was to examine the relationship of perceived charismatic leadership qualities in VT leaders and communication satisfaction in VT members. The research questions examined the association between charismatic leadership qualities and the subdimension of communication satisfaction. Charismatic leadership was …

Examining The Relationship Between Parental Involvement And Mobile Technology Use, Toinette Marie Flowers

Walden Dissertations and Doctoral Studies

Understanding how mobile devices can enhance parent/teacher communication is important because parents play an important part in their children's learning. Research on parents' use of mobile devices to communicate with their children's teachers is limited. The purpose of this cross-sectional correlational study was to determine the relationships between parents' (a) knowledge of using mobile devices, (b) general use of mobile devices, (c) purpose for using mobile devices, (d) perceived ease of using mobile devices, (e) perceived usefulness of mobile devices, (f) attitude toward using mobile devices, and (g) use of mobile devices to communicate with teachers. The study was informed …

Indentifying Effective Communication Practices For Eliciting Parental Involvement At Two K-8 Schools, Karen Lynn Moore

Walden Dissertations and Doctoral Studies

Conventional wisdom suggests effective and timely school communications increase parental involvement. Guided by this wisdom and contemporary parental involvement theory, effective educational institutions have established systems that foster communication and collaboration between school representatives and the local community. Despite such efforts, research has revealed persistent declines in parental involvement within schools. This phenomenological study documented 16 parents' perceptions of communication between teachers and parents at 2 K-8 schools in the American southwest. Semi-structured interviews were used to explore parents' perceptions of the effectiveness of various school-based communication systems and the specific impact these systems had on parental involvement. NVivo software …

Asymmetric And Endogenous Communication In Competition Between Groups, Timothy N. Cason, Roman Sheremeta, Jingjing Zhang

ESI Working Papers

Costless pre-play communication has been shown to effectively facilitate within-group coordination. However, in competitive coordination games, such as rent-seeking contests, better within-group coordination leads to more aggressive competition and lower efficiency. We report an experiment in which two groups compete in a weakest-link contest by expending costly efforts. We find that allowing within-group communication makes groups compete more aggressively. When only one group can communicate, the communicating group coordinates better and expends higher efforts than the non-communicating group. However, the communicating group earns payoffs that are not different from the baseline contest without any communication, while the non-communicating group earns …