Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Social and Behavioral Sciences (4246)
- Communication (3444)
- Journalism Studies (2131)
- Medicine and Health Sciences (1149)
- Education (1050)
-
- Arts and Humanities (628)
- Business (459)
- Public Health (330)
- Nursing (297)
- Psychology (287)
- Law (266)
- Curriculum and Instruction (257)
- Medical Education (233)
- Physical Sciences and Mathematics (232)
- Engineering (212)
- Higher Education (207)
- Life Sciences (205)
- Sociology (204)
- Library and Information Science (190)
- Medical Specialties (164)
- Public Affairs, Public Policy and Public Administration (148)
- Interpersonal and Small Group Communication (145)
- Leadership Studies (143)
- Communication Technology and New Media (128)
- Mass Communication (128)
- Health and Medical Administration (126)
- Business Administration, Management, and Operations (125)
- Health Communication (118)
- Religion (112)
- Educational Leadership (102)
- Institution
-
- Providence College (2010)
- Sigma Theta Tau International Honor Society of Nursing (166)
- Walden University (148)
- Nova Southeastern University (133)
- Liberty University (131)
-
- Wayne State University (125)
- University of Nebraska at Omaha (113)
- New Jersey Institute of Technology (107)
- University of Nebraska - Lincoln (102)
- Utah State University (102)
- Brigham Young University (100)
- Bryant University (97)
- California Polytechnic State University, San Luis Obispo (92)
- The Beryl Institute (89)
- University of Rhode Island (86)
- Minnesota State University, Mankato (80)
- University of Kentucky (80)
- Gonzaga University (75)
- The Texas Medical Center Library (73)
- University of Central Florida (73)
- San Jose State University (71)
- Old Dominion University (69)
- City University of New York (CUNY) (65)
- Georgia Southern University (62)
- Asbury Theological Seminary (61)
- University of South Florida (61)
- West Virginia University (60)
- Edith Cowan University (56)
- Rochester Institute of Technology (53)
- The University of San Francisco (50)
- Publication Year
- Publication
-
- The Cowl (2008)
- Theses and Dissertations (169)
- Electronic Theses and Dissertations (143)
- Walden Dissertations and Doctoral Studies (134)
- Patient Education Projects (115)
-
- Humanities Syllabi (101)
- Patient Experience Journal (89)
- Faculty Publications (82)
- Doctoral Dissertations and Projects (80)
- Student Work (79)
- Dissertations (73)
- Communication & Leadership Dissertations and Theses (72)
- Theses (67)
- Library Impact Statements (55)
- Graduate Theses, Dissertations, and Problem Reports (ETD) (54)
- Abraham S. Fischler College of Education ETD Archive (47)
- USF Tampa Graduate Theses and Dissertations (47)
- International Nursing Research Congress (INRC) (37)
- Master's Theses (37)
- Faculty, Staff and Student Publications (36)
- Masters Theses (35)
- Archway (1946-2020) (34)
- Communication and Theater Association of Minnesota Journal (34)
- Creating Healthy Work Environments (CHWE) (34)
- Honors Projects in Communication (32)
- Master's Projects and Capstones (32)
- University of Nebraska-Lincoln Extension: Historical Materials (32)
- Library Philosophy and Practice (e-journal) (31)
- Biennial Convention (CONV) (30)
- Journal of Extension (30)
- Publication Type
- File Type
Articles 2851 - 2880 of 8011
Full-Text Articles in Entire DC Network
Intercultural Encounters: Issues And Intervention Strategies Involving Immigrant Workers With An Occupational Injury, Daniel Côté, Jessica Dubé
Intercultural Encounters: Issues And Intervention Strategies Involving Immigrant Workers With An Occupational Injury, Daniel Côté, Jessica Dubé
Guides
No abstract provided.
The Green Web: Evaluating Online News Communities And Their Environmentalism, Stian Himberg Roussell
The Green Web: Evaluating Online News Communities And Their Environmentalism, Stian Himberg Roussell
Cal Poly Humboldt theses and projects
In the past news and media were disseminated through channels that were difficult for consumers to communicate with. Now a new form of news dissemination is taking place on the internet where communication between consumers and producers exists. Crowdsourced social media sites, where users elect and vote on articles and comments to represent a topic, are creating new forms of news dissemination, which heavily alters media content, and community discussions. This study was conducted in order to better understand how crowdsourced social media platforms affect users’ perception of environmental topics, issues, and problems. It focuses on the crowdsourced social media …
Adaptive Heuristics That (Could) Fit: Information Search And Communication Patterns In An Online Forum Of Investors Under Market Uncertainty, Niccolo Casnici, Marco Castellani, Flaminio Squazzoni, Manuela Testa, Pierpaolo Dondio
Adaptive Heuristics That (Could) Fit: Information Search And Communication Patterns In An Online Forum Of Investors Under Market Uncertainty, Niccolo Casnici, Marco Castellani, Flaminio Squazzoni, Manuela Testa, Pierpaolo Dondio
Articles
This article examines information-search heuristics and communication patterns in an online forum of investors during a period of market uncertainty. Global connections, real-time communication, and technological sophistication have created an unpredictable market environment. As such, investors try to deal with semantic, strategic, and operational uncertainty by following heuristics that reduce information redundancy. In this study, we have tried to find traces of cognitive communication heuristics in a large-scale data set including 8 years of online posts (2004–2012) for a forum of Italian investors. We identified various market volatility conditions on a daily basis to understand the influence of market uncertainty …
The Deaf & Law Enforcement Listening Though Deaf Eyes: A Grounded Theory Approach, John L. Garner
The Deaf & Law Enforcement Listening Though Deaf Eyes: A Grounded Theory Approach, John L. Garner
Theses and Dissertations
This paper examines the perceived and practical schism between deaf society and the police when the deaf attempt to obtain police services. The paper challenges current police culture and operating procedures, which tend to marginalize deaf society and largely ignore the mandates contained in the Americans with Disabilities Act (ADA). This qualitative research project is focused upon perceived law enforcement practices and culture through a multi-layered study of police customs, law, policy, and standard operating procedures as experienced, perceived, and reported by deaf individuals.
A constructivist grounded theory approach was used to examine the way law enforcement is perceived by …
The Impact Of Social And Cognitive Variables On Communication Competence, Griffin Cheek
The Impact Of Social And Cognitive Variables On Communication Competence, Griffin Cheek
University of the Pacific Theses and Dissertations
College students are increasingly engaged in watching online videos and using social media. Therefore, researchers should attempt to better understand how these variables as well as other social and cognitive variables, affect the communication competence of students. The researcher administered a questionnaire to 392 college students from a private medium-sized West Coast university using various modified scales examining student-to-student confirmation, social support through social media, online video viewing, self-esteem, personal reports of public speaking anxiety, and communication competence. Student-to-student confirmation and online video viewing were measured using new sets of scales developed by the researcher. The data from the surveys …
Poison Ivy's Green Screen Debut: A Rhetorical Criticism On Erasing Identity On Screen, Jennifer Baney
Poison Ivy's Green Screen Debut: A Rhetorical Criticism On Erasing Identity On Screen, Jennifer Baney
University of the Pacific Theses and Dissertations
This project investigates the loss of power on screen for female comic book characters. Specifically, I investigate how scenes create narratives using heteronormativity and over-sexualization of female characters. The artifact of analysis included in this project is Batman and Robin (1997). This text focuses on Poison Ivy, including the background of the character before dissecting her role in the film. Turning to Sonja J. Foss (2009) and her feminist critique as a guide to understanding the implications of this research. Using feminist criticism, I argue that Poison Ivy was put in a lesser position, removed of her power, and was …
Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie Marie Webb
Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie Marie Webb
University of the Pacific Theses and Dissertations
Organizations benefit from the knowledge held by individual members as well as knowledge that is shared among those members. In order for knowledge to co-develop between members, and to spread, organizations must provide opportunities for members to collaborate. Organizational teams sometimes require assistance with interpersonal communication, establishing consensus, and sharing knowledge when collaborating. Group facilitators can offer guidance and intervene when teams need support. In addition, teams can find support through the use of visual representation boundary objects (VRBOs) to build trust, improve communication, increase cooperation, and share ideas. This study explores how knowledge is shared between team members and …
Effective Strategies To Increase Employee Retention In Higher Education Institutions, Atiya Towns
Effective Strategies To Increase Employee Retention In Higher Education Institutions, Atiya Towns
Walden Dissertations and Doctoral Studies
Many university leaders lack the knowledge necessary to retain skilled employees and decrease employee turnover. The purpose of this multiple case study was to explore strategies that leaders of colleges/universities in the United States used to retain skilled employees. Research participants included 7 leaders in higher education in central Florida who had at least 1 year of managerial experience in academic or human resources administration and were able to provide information on evaluating the effectiveness of approaches to employee retention. The conceptual framework was the behavioral leadership theory of Skinner. Data were collected using semistructured face-to-face interviews, phone interviews, and …
Policy Knowledge Communication In Nursing, Curtiss John Vavra
Policy Knowledge Communication In Nursing, Curtiss John Vavra
Walden Dissertations and Doctoral Studies
Evidence-based practices in nursing improve patient outcomes, decrease healthcare costs, and can be implemented with policies and procedures. However, there is limited literature describing how nurses acquire policy knowledge, the dissemination of which may require a significant investment of resources by a hospital. The purpose of this study was to learn more about how nurses obtain policy knowledge. Rogers's diffusion of innovations theory guided the examination of communication channels and how they relate to the formation of policy knowledge. The research questions were designed to gather information on the relationship of policy communication channels, demographic factors, and the frequency of …
Group Development In Natural Resource Collaboration In The Crown Of The Continent: Forming, Storming, Norming & Performing, Meghan Rene Neville
Group Development In Natural Resource Collaboration In The Crown Of The Continent: Forming, Storming, Norming & Performing, Meghan Rene Neville
Graduate Student Portfolios, Professional Papers, and Capstone Projects
This portfolio brings together three experiences of natural resource collaborative groups each in a different stage of development. Researcher, Bruce Tuckman, theorized that collaborative groups go through different stages in order to grow, face new challenges, tackle problems, deliver results, and become an effective team (1965). These stages of development are called Forming, Storming, Norming, and Performing. The application of Bruce Tuckman’s model can help both collaborative organizers and outsiders appreciate the complex dynamics of collaborative groups. The overarching goal for my portfolio is to provide new ways to examine natural resource collaborative groups, so that there is a better …
How Can Health Technology Project Communications Be Improved In A Hospital, Andrew Behrens, Cherie Noteboom, Dave Bishop
How Can Health Technology Project Communications Be Improved In A Hospital, Andrew Behrens, Cherie Noteboom, Dave Bishop
Research & Publications
Healthcare professionals have had many challenges related to communication. Some of these challenges are related to health information technology, project management, and change management. This research addresses facilitators and barriers that healthcare providers have encountered in projects completed at the survey site. The integration of technology to support interdisciplinary teams transitioning to patient centered care requires enhanced focus on Project Communication as a key component of successful Health Information Technology (HIT) projects. Professional and organizational cultures in health care must transform to promote improved patient care.
High School Band Directors' Experiences Using Social Media In The Classroom, Heidi Welch
High School Band Directors' Experiences Using Social Media In The Classroom, Heidi Welch
Walden Dissertations and Doctoral Studies
While social media is becoming an innovative tool in education for teacher and student use, little is known about how social media is being used in the high school band room to communicate with students, increase student-connectedness, or improve classroom community. Using Vygotsky's theory of social constructivism, Siemens's theory of connectivism, and Wenger's community of practice theory as a framework, this study explored the phenomenon of social media as used in the high school band room for communication, student-connectedness, and classroom community. Participants included 10 high school band directors located throughout the United States who shared their experiences through 1-on-1 …
Strategies To Recover From Satellite Communication Failures, Charles Lomotey
Strategies To Recover From Satellite Communication Failures, Charles Lomotey
Walden Dissertations and Doctoral Studies
In natural and manmade disasters, inadequate strategies to recover from satellite communication (SATCOM) failures can affect the ability of humanitarian organizations to provide timely assistance to the affected populations. This single case study explored strategies used by network administrators (NAs) to recover from SATCOM failures in humanitarian operations. The study population were NAs in Asia, the Middle East, Central Africa, East Africa, and West Africa. Data were collected from semistructured interviews with 9 NAs and an analysis of network statistics for their locations. The resource-based view was used as the conceptual framework for the study. Using inductive analysis, 3 themes …
Disaster Legal Tech: Strategies For Providing Legal Information To Survivors, Jeanne Ortiz-Ortiz, Jessica Penkoff
Disaster Legal Tech: Strategies For Providing Legal Information To Survivors, Jeanne Ortiz-Ortiz, Jessica Penkoff
Touro Law Review
No abstract provided.
Using Sociodemographic Approach To Examine Health Services And Hiv/Aids Awareness In Nigeria, Mercy I. Ebosie
Using Sociodemographic Approach To Examine Health Services And Hiv/Aids Awareness In Nigeria, Mercy I. Ebosie
Walden Dissertations and Doctoral Studies
The purpose of this study was to examine community health services and HIV/AIDS awareness in rural communities in Abia State Nigeria in respect to the sociodemographic factors of level of community health services, level of education, and community leaders' influence. Two questions guided the research process: To what extent are sociodemographic factors associated with HIV/AIDS awareness, and what is the relationship between level of community health services and extent of HIV/AIDS, as perceived by residents of these communities. A mixed method paradigm was used. A sample of 131 participants, who were HIV/AIDS patients, were purposively drawn from a population of …
Exploring How Divorce-Related Communication Affected Relationships Between Same-Sex Parents And Their Offspring, Madonna Siao
Exploring How Divorce-Related Communication Affected Relationships Between Same-Sex Parents And Their Offspring, Madonna Siao
Walden Dissertations and Doctoral Studies
Communication styles used during divorce-related conversations may negatively influence the quality of parent-child relationships. Researchers have not examined how communication styles used in divorce-related communications affect parent-offspring relationships in same-sex parented families. The purpose of this generic qualitative study was to examine offspring perceptions of how divorce-related communication styles affected relationships between the children and their same-sex parents. The research question for this study addressed how the perceived communication styles of same-sex parents in divorce-related conversations influence the parent-offspring relationship. Principles from communication privacy management theory provided the conceptual framework. Two 21-year-old females whose same-sex parents dissolved their relationships participated …
The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith
The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith
Walden Dissertations and Doctoral Studies
Leaders of the U.S. government and U.S. organizations continue to seek information to mitigate risk and improve project deliverables in virtual environments. The problem addressed in this study was the rapid growth of technology in virtual workplaces that causes organizational leaders to concentrate on infrastructure and technology. The purpose of the exploratory case study was to understand the challenges virtual leaders encounter in the government environment that affect project delivery. The research questions were designed to examine the challenges virtual team leaders encounter while maintaining their roles and responsibilities to complete a project successfully in a timely manner. The theory …
Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver
Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver
Walden Dissertations and Doctoral Studies
Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …
Social Networking Sites And Indian Students: A Study On The Usage Pattern, Dhanyasree V.K., Jaideep Sharma
Social Networking Sites And Indian Students: A Study On The Usage Pattern, Dhanyasree V.K., Jaideep Sharma
Library Philosophy and Practice (e-journal)
Social networking has become an inevitable part of our routine life. Such media open up a wide variety of tools that facilitate communication with fellow beings. This study tried to understand the use of social networking sites by the youth; especially the engineering students. Data was collected through survey method using a structured questionnaire. The results show that students keep profiles on multiple social networking sites, but use only one site actively. Majority of the students use them at least once a day, major purpose of visit being keeping in touch with their existing friends and finding old friends. Chat …
Perceptions Of Police-Civilian Encounters: Intergroup And Communication Dimensions In The United Arab Emirates And The Usa, Charles W. Choi Ph.D., Gholam Hassan Khajavy, Rana Raddawi Ph.D., Howard Giles
Perceptions Of Police-Civilian Encounters: Intergroup And Communication Dimensions In The United Arab Emirates And The Usa, Charles W. Choi Ph.D., Gholam Hassan Khajavy, Rana Raddawi Ph.D., Howard Giles
All Faculty Open Access Publications
This study investigates the impact of perceived police accommodation on police-civilian interactions. Elaborating theoretically beyond a range of cross-cultural studies, we examine the cultural impact of accommodative communication in the United Arab Emirates (UAE) and United States of America (USA), as the prior context demonstrates socio-cultural parallels and differences including the influence of Sharia law. Between-country comparisons evaluate the mediating role of trust, affect and intergroup orientation on various civic outcomes. Accommodative communication was the strongest predictor of trust for both nations and demonstrated a direct impact on moral alignment and willingness to help only in the UAE.
Climate Change Communication In The United Kingdom, Ag Anderson
Climate Change Communication In The United Kingdom, Ag Anderson
School of Law, Humanities and Social Sciences
There is a comparably lengthy history of climate change communication research in the UK that can be traced back to the late 1980s. As is the case for media research in general, most attention has historically focused on print media and elite newspapers in particular. The British public appears to have a rather ambivalent response to climate change and most people do not view it as a pressing threat. Whilst surveys suggest that the majority of citizens believe that climate change is occurring, and is at least partly caused by human activity, sceptic views have received greater prominence in the …
The Effect Of Communication And Vehicle Properties On The Search Performance Of A Swarm Of Unmanned Aerial Vehicles, Jenna E. Newcomb, Andrew Ning
The Effect Of Communication And Vehicle Properties On The Search Performance Of A Swarm Of Unmanned Aerial Vehicles, Jenna E. Newcomb, Andrew Ning
Faculty Publications
An unmanned aerial vehicle (UAV) swarm allows for a more time-efficient method of searching a specified area than a single UAV or piloted plane. There are a variety of factors that affect how well an area is surveyed. We specifically analyzed the effect both vehicle properties and communication had on the swarm search performance. We used non-dimensionalization to examine the effect vehicle properties had on search performance so the results can be applied to any domain size with any number and type of vehicle. We found that even if vehicles could only sense 10% of the grid area at any …
The Experiences Of Migrants To Australia Who Stutter, Charn Nang, Victoria Reynolds, Deborah Hersh, Clare Andrews, Oswell Humphries
The Experiences Of Migrants To Australia Who Stutter, Charn Nang, Victoria Reynolds, Deborah Hersh, Clare Andrews, Oswell Humphries
Research outputs 2014 to 2021
Purpose: Migration is a contemporary, global matter. With the number of international migrants doubling over the past four decades, speech-language pathologists will likely work with migrants who have childhood-onset stuttering. However, combined migration and stuttering experiences have never been investigated specifically. This study is the first to investigate the experiences of migrants to Australia who stutter. Methods: Three women and six men, aged 23 to 66 years old, participated. Data from individual interviews were analysed using Interpretative Phenomenological Analysis to examine the ‘lived experience’ of participants, as well as with NVivo 12 software for the management of coding. Participants also …
Distilling And Applying Criteria For Best Practice Eia Follow-Up, Elise Pinto, Angus Morrison-Saunders, Alan Bond, Jenny Pope, Francois Retief
Distilling And Applying Criteria For Best Practice Eia Follow-Up, Elise Pinto, Angus Morrison-Saunders, Alan Bond, Jenny Pope, Francois Retief
Research outputs 2014 to 2021
Follow-up is an essential component of Environmental Impact Assessment (EIA) if the success of EIA in improving the sustainability of a project once implemented is to be determined. This paper aims to establish universally-applicable criteria for EIA follow-up to evaluate project performance once assessed and underway. A suite of 24 criteria is derived from EIA follow-up best practice principles published by the International Association for Impact Assessment. The criteria are categorized according to the five dimensions of EIA follow-up: monitoring, evaluation, management, communication and governance. Posed as questions, the criteria support qualitative assessments of EIA follow-up performance for a project. …
Public Relations And Employee Performance In Nigerian Institutions Of Higher Learning, Muhammad Nura Nguru, Adamkolo Mohammed Ibrahim
Public Relations And Employee Performance In Nigerian Institutions Of Higher Learning, Muhammad Nura Nguru, Adamkolo Mohammed Ibrahim
Informasi
Organizations' internal publics, which generally comprises two categories of personnel, namely management staff and employees constitute some of the key elements that contribute toward realizing the goals and objectives of the organization. However, unlike non-academic organizations, institutions of higher (academic) learning have two additional categories of internal publics "” academic staff and students. This makes such institutions a bit unique. Public relations (PR) as a management function and tool is utilized by the management between itself and all categories of internal publics to facilitate smooth information dissemination and communication for enhanced job performance. Hence, a unique type of PR practice …
Bahasa Pada Komunikasi Ritual Ziarah Ngalap Berkah Di Kawasan Wisata Gunung Kemukus Sragen Jawa Tengah, Rahmi Setiawati, Karin Amelia Safitri
Bahasa Pada Komunikasi Ritual Ziarah Ngalap Berkah Di Kawasan Wisata Gunung Kemukus Sragen Jawa Tengah, Rahmi Setiawati, Karin Amelia Safitri
Jurnal Sosial Humaniora Terapan
Language On Communication Pilgrimage Ritual Ngalap Blessing In Tourism Area Mount Kemukus Sragen Central Java. This study reveals the language used in ritual communication pilgrimage ngalap blessing. This study uses the method of Communication Ethnography is a holistic or holistic research, because what is studied in it includes aspects. The language or spoken language used in the pilgrimage ritual "ngalap blessing" is the Javanese Kromo Inggil, Sanskrit and the language used by the pilgrims with the caretaker by using the Java language or moko language used in everyday and Indonesian. Pattern of Communication on the Pilgrimage Ritual "Ngalap Berkah" by …
A Simulated Learning Experience In Advanced Care Planning Conversations, Brandy Ellis
A Simulated Learning Experience In Advanced Care Planning Conversations, Brandy Ellis
Doctor of Nursing Practice (DNP) Translational and Clinical Research Projects
Background: The CDC (2012) reports that 1/3 of Americans have no advance care planning (ACP), which is essential for maintaining autonomy when people are no longer able to communicate wishes directly. IOM (2014) reports that providers have limited training in communication techniques and low confidence in holding advanced care planning conversations. Nursing simulation is an effective method of teaching clinical skills in a safe environment. The development of a high fidelity (HF) standardized patient simulation, using the Jeffries Simulation Framework, combined with evidence-based practice classroom curriculum, may increase knowledge and confidence in holding ACP conversations for nurse practitioner students.
Methods: …
Can The Implementation Of Interprofessional Rounds Improve Hospital Throughput Efficiency?, Rebecca Howdyshell
Can The Implementation Of Interprofessional Rounds Improve Hospital Throughput Efficiency?, Rebecca Howdyshell
Doctor of Nursing Practice (DNP) Final Clinical Projects, 2016-2019
Abstract
Efficient throughput processes are a vital part of providing cost effective, safe, quality patient care. Research has shown interprofessional rounds can have success at improving throughput processes. A rural, not-for-profit, 255 bed hospital in a Mid-Atlantic State was experiencing issues with throughput/patient flow. The aims of this quality improvement project were 1). to implement Interprofessional Rounds on the Progressive Care Unit (PCU); 2). To design and build a working Interprofessional Rounds template into meditech to guide Interprofessional Rounds and streamline discharge documentation; 3). to increase the amount of discharge orders entered between 0700 and 1300 by ten percent; and …
Improving Nursing Communication Outcomes Through The Tell-Us Card, Nina Park, Laura Le, Brittney Pilker, Jillian Cule, Maricarmen Reyes, Jeffrey Salao
Improving Nursing Communication Outcomes Through The Tell-Us Card, Nina Park, Laura Le, Brittney Pilker, Jillian Cule, Maricarmen Reyes, Jeffrey Salao
Master's Projects and Capstones
Nursing communication plays a pivotal role in patient-centered care. However, statistics have shown that failures in communication exist in more than 20% of all hospital settings (Sethi & Rani, 2017). Within the explored microsystem, a gap in patient communication was identified through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. Reports revealed that the microsystem was performing at 69%, which is 11% below the national average for nursing communication (Centers for Medicare and Medicaid Services [CMS], 2018). After performing a microsystem assessment, there was a measurable communication opportunity between the patients and nurses. It was determined that …
Improving Nursing Communication Outcomes Through The Tell-Us Card, Jeffrey Salao, Nina Park, Laura Le, Brittney Pilker, Jillian Cule, Maricarmen Reyes
Improving Nursing Communication Outcomes Through The Tell-Us Card, Jeffrey Salao, Nina Park, Laura Le, Brittney Pilker, Jillian Cule, Maricarmen Reyes
Master's Projects and Capstones
Abstract
Nursing communication plays a pivotal role in patient-centered care. However, statistics have shown that failures in communication exist in more than 20% of all hospital settings (Sethi & Rani, 2017). Within the explored microsystem, a gap in patient communication was identified through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. Reports revealed that the microsystem was performing at 69%, which is 11% below the national average for nursing communication (Centers for Medicare and Medicaid Services [CMS], 2018). After performing a microsystem assessment, there was a measurable communication opportunity between the patients and nurses. It was determined …