Digital Commons Network^™

Confronting Students’ Personal And Interpersonal Communication Anxieties And Needs Through Constitutive, Experiential Communication Pedagogy, Lawrence R. Frey, Emily Loker

Journal of Communication Pedagogy

Today’s college students are experiencing unprecedented high levels of anxiety, resulting in devastating effects. This essay challenges communication educators to respond directly to this significant issue by employing an experiential pedagogy that offers students constitutive opportunities to initiate, experiment with, and receive feedback about new communicative behaviors that will enable them to interact well and achieve positive outcomes in high anxiety-inducing interactions. The essay explicates how that constitutive, experiential pedagogy informs the course “Communication and Human Relations,” enabling students to acquire communication competencies to reduce their anxiety about and to manage effectively their personal and interpersonal communication difficulties.

Leading Through Change: 2020, Domenick Pinto

School of Computer Science & Engineering Faculty Publications

Having served as department chair and school director for 31 years, I have witnessed a tremendous evolution in the role of chair as economic, social and student climates have changed. My session will summarize collected data from chairs of departments of various sizes and types in order to discuss and understand better our ever changing role as we see responsibilities of delegating, leading change, creative budgeting and fundraising, grant writing and managing conflict become vital to our positions.

Communication Strategies For Connecting Onevcu, The Grace E. Harris Leadership Institute At Virginia Commonwealth University, Jason Jacobus, Amy Lutero, Mary Peace Mcrae, Shravan Renapurkar, Kristin Richardson, Christian Wernz, Tonka Williams

GEHLI - 2026 VCUL Team Project Publications

This project analyzes and makes improvement suggestions for communication to VCU faculty and staff. The COVID-19 crisis has brought to light a variety of communication needs. Faculty and staff are feeling overwhelmed by a flood of emails, while at the same time are missing key information. We have assessed the current communication infrastructure, and together with the key VCU communicators have identified improved processes and policies.

A Randomized Control Trial Of Intensive Aphasia Therapy After Acute Stroke: The Very Early Rehabilitation For Speech (Verse) Study, Erin Godecke, Elizabeth Armstrong, Tapan Rai, Natalie Ciccone, Miranda L. Rose, Sandy Middleton, Anne Whitworth, Audrey Holland, Fiona Ellery, Graeme J. Hankey, Dominic A. Cadilhac, Julie Bernhardt, Verse Collaborative Group

Research outputs 2014 to 2021

Background

Effectiveness of early intensive aphasia rehabilitation after stroke is unknown. The Very Early Rehabilitation for SpEech trial (VERSE) aimed to determine whether intensive aphasia therapy, beginning within 14 days after stroke, improved communication recovery compared to usual care.

Methods

Prospective, randomized, single-blinded trial conducted at 17 acute-care hospitals across Australia/New Zealand from 2014 to 2018. Participants with aphasia following acute stroke were randomized to receive usual care (direct usual care aphasia therapy), or one of two higher intensity regimens (20 sessions of either non-prescribed (usual care-plus or prescribed (VERSE) direct aphasia therapy). The primary outcome was improvement of communication …

Parental Perceptions Of Family Communication Within The Context Of Modern Technology, Litermin Joseph

Walden Dissertations and Doctoral Studies

The increasing dependence or reliance on the usage of technology to connect with each other is influencing family communication today. Face-to-face family communication is becoming more and more devalued. Considering the value of family communication, parents should play the most important role of sustaining it to enhance family relationship. Using the family systems theory as a foundation, the purpose of this generic qualitative study was to understand parental experiences concerning family communication within the context of modern technology. This study used purposeful sampling and semi-structured interviews from 7 U.S. citizens, men and women aged 30-55, from St Lucie County, Florida. …

Strategies Small Business Leaders Use To Improve Employee Engagement, Jennifer A. Boyd

Walden Dissertations and Doctoral Studies

When employees are disengaged, owners of small businesses face decreased employee productivity, which affects profitability. Owners of small businesses may reduce the profits lost annually by implementing strategies to improve employee engagement. Grounded in the social exchange theory, the purpose of this qualitative multiple case study was to explore strategies that 3 small business owners in Virginia used to improve employee engagement. The participants selected successfully implemented strategies to improve employee engagement. Data were collected using semistructured interviews via Zoom audio, employee handbooks, and documents obtained from the small businesses' websites. The 3 themes that emerged from the thematic analysis …

Communication Strategies Used To Improve Employee Performance In A Diverse Workforce, Dr. Sharine Denise Daniel

Walden Dissertations and Doctoral Studies

Ineffective communication strategies can negatively affect employee performance in a diverse workforce, which may hinder business growth. Top-level managers in the telecommunication sector who struggle to improve employee performance are at high risk of their businesses failing. Grounded in organizational information theory, the purpose of this qualitative multiple case study was to explore the communication strategies top-level managers in the communication sector use to improve employee performance in a diverse workforce. The participants were 5 top-level managers in 2 telecommunication companies in St. Maarten, who effectively used communication strategies to improve employee performance in a diverse workforce. Sources for data …

The Hospital Consumer Assessment Of Healthcare Providers And Systems And Readmissions, Sheri Matson

Walden Dissertations and Doctoral Studies

Patient perception of care has become a main priority in the delivery of high-quality health care. The creation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provided a nationally standardized method of evaluating patient perception to be incorporated in the reimbursement process defined by the Centers for Medicare and Medicaid Services (CMS). The purpose of this study was to examine the relationship between HCAHPS scores and readmission rates in 2 states in the South Atlantic region of the United States. Using social construction theory, this quantitative study utilized multiple regression analysis to analyze HCAHPS scores (independent …

Customer Service Challenges In Omni-Channel Retailing—An Exploratory Study Of Vague Language In Retailer Customer Service Policies, Terence L. Holmes, Edward C. Brewer

Atlantic Marketing Journal

Retailers are interacting with customers via an ever-increasing number of touchpoints. The addition of social media and mobile devices to the traditional physical and virtual retail platforms has created an evolving consumer practice of using several such "touchpoints" in the course of a single purchase (the "omni-channel”). The difficulty of providing high levels of customer service has increased with the necessity of managing multiple channels under the retailer’s control and coordinating formally or informally with touchpoints not directly within the retailer’s own operations. Multiple sources of potentially conflicting information (e.g., order fulfillment) can lead to miscommunication, and thus poor service …

Evaluating The Impact Of Marriage Renewal Workshop On Marital Satisfaction, Communication, Conflict Management, And Forgiveness: A Quantitative And Qualitative Analysis, Hien T. Kim Nguyen

Dissertations

The objectives of this study were to examine the impact of the Marriage Renewal Workshop (MRW) program for relationship satisfaction, communication skills, conflict resolution skills and levels of forgiveness among Vietnamese American married couple participants and their perceptions of the program's impact regarding these outcome variables. This evaluation mixed-method study employed a group of 64 participants who participated in before, after (using 4 closed-ended and open-ended questions) and six-week follow-up surveys and a group of 11 program participants who volunteered for in-depth interviews. Quantitative data were examined by using the Wilcoxon Signed Rank Test and Mann-Whitney U Test, whereas qualitative …

'Take 10 To Talk About It': Use Of A Scripted, Post-Event Debriefing Tool In A Neonatal Intensive Care Unit, Anastasi Gougoulis, Rory Trawber, Kathryn Hird, Greg Sweetman

Medical Papers and Journal Articles

Aim: This study assessed the impact of a scripted, post-event debriefing tool in identifying logistical, procedural, personnel and performance obstacles and successes in a clinical setting. It was predicted that the debriefing tool would highlight the importance of routine debriefing following challenging clinical events.

Method: The study was conducted in a 22 bed Neonatal Intensive Care Unit at a tertiary hospital and involved all staff members in the perinatal service. The debriefing tool, a two-page form providing a structured, scripted approach, was used at the earliest opportunity after acute clinical deteriorations, emergency caesarean sections and any other critical events as …

Utilizing Relational Dialectics Theory To Identify Dominant And Marginalized Discourses In Women's Miscarriage Podcast Stories, Cherinicole Lardino

All Student Theses and Dissertations

This study examined the discourses of miscarriages from the podcast narratives of women who have experienced miscarriage by utilizing Relational Dialectic Theory (RDT). The process of contrapuntal analysis identified the discourse of silence as the dominant miscarriage discourse in which the marginalized miscarriage discourse of silence as the dominant miscarriage discourse in which the marginalized miscarriage discourses of open and honest and fear and anxiety were counterpoint to. There were four interrelated themes of shame, lack of supportive and encouraging messages, lack of readily available information, and a communicated feeling that their circumstances could be worse that revealed the silence …

Supporting Safety Culture In Academia: Giving A Voice To Faculty, Emily K. Faulconer, Chelsea A. Lenoble

Publications

In the words of Sir Winston Churchill, “The difference between mere management and true leadership is communication.” Department leaders have a vital role to play at all institutional levels when it comes to achieving an optimal safety culture that promotes safety voice behavior.

At the university level, this role is to help the university develop a solid foundation that will support a strong safety culture. At this level, it can be a challenge to mobilize and sustain the necessary resources to effectively develop and communicate a clear, consistent message that is aligned with implicit and explicit reward structures.

Minority Representations In Crime Drama: An Examination Of Roles, Identity, And Power, Megan E. Chatelain

University of the Pacific Theses and Dissertations

The storytelling ability of television can be observed in any genre. Crime drama offers a unique perspective because victims and offenders change every episode increasing stereotypes with each new character. In other words, the more victims and criminals observed by the audience, the more likely the show creates the perception of a mean world. Based on previous literature, three questions emerged which this study focused on by asking the extent of Criminal Minds’ ability to portray crime accurately compared to the Federal Bureau of Investigations Uniform Crime Report (UCR) and the Behavioral Analysis Unit’s (BAU-4) report on serial murderers and …

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …

A Study On The Visual And Verbal Languages Of Typography, Ellyn E. Duncan

College of Graduate Studies: Theses & Dissertations

It takes a person 0.05 seconds to form a first impression of something new. While first impressions are quick and surface level, they are generally important in the lasting impression developed by the individual. I believe graphic designers have the ability to manipulate the first impression of their work by using the different languages of typography to command the attention of an audience and direct a planned impression. Through the testing and research of this thesis study, I aim to provide examples of how people share common responses and interpretations of visual elements and show that the visual and verbal …

Dentists’ Communication Skills As Determinants Of Patient Initiation Of Treatment, Nojoud Omar A Balubaid

Student Theses, Dissertations and Capstones

In the medical field literature, studies allude to the importance of interpersonal relationships between the caregiver and the patient. Communication has been highlighted as a key factor that mediates the doctor to patient relationship. This study investigated the relationship between patient initiation of treatment with the patients’ perceptions of the quality of the dentist-patient communication. A cross-sectional study that solicited from patients seeking services at Nova Southeastern University Post-Graduate Dental Programs responses to a questionnaire that measured patient’s perception of the quality of communication of the attending dentist. The participants of the study were patients of the NSU Post-graduate dental …

Non-Song Vocalizations Of Humpback Whales In Western Australia, Angela Recalde-Salas, Christine Erbe, Chandra Salgado Kent, Miles Parsons

Research outputs 2014 to 2021

This study presents non-song vocalizations of humpback whales (Megaptera novaeangliae) from two migratory areas off the Western Australian coast: Geographe Bay and Port Hedland. A total of 220 sounds were identified as non-song sounds in 193 h of recordings reviewed. Of those, 68 were measured and qualitatively classified into 17 groups using their spectral features. One group (HW-02) had a high level of variation in terms of spectral slope. However, further classification using statistical classification methods was not possible because of the small sample size. Non-song sound frequencies varied from 9 Hz to 6 kHz, with the majority of sounds …

Eb4cast Approach Improves Science Communication With Stakeholders In A College-Based Health Program, Melissa D. Olfert, Makenzie L. Barr, Rebecca L. Hagedorn, Rahel A. Wattick, Wenjun Zhou, Tanya M. Horacek, Anne E. Mathews, Kendra K. Kattlemann, Tandalayo Kidd, Adrienne A. White, Onikia N. Brown, Jesse Stabile Morrell, Lisa Franzen-Castle, Karla P. Shelnutt, Carol Byrd-Bredbenner, Terezie Tolar-Peterson, Geoffrey W. Greene, Sarah E. Colby

Department of Nutrition and Health Sciences: Faculty Publications

Communicating scientific results with community partners is often lacking in intervention programs, thus eB4CAST was developed to facilitate impact sharing. This article investigated using the eB4CAST dissemination tool to communicate impact from a campus-based obesity prevention program. Data from Get Fruved RCT university sites collected at baseline were used to generate eB4CAST reports. Experts (n = 13) and RCT sites (n = 15) were asked to provide feedback on eB4CAST reports based on appeal, understanding, and clarity. On all Likert items, participants rated above 7 on each (out of 10). Positive responses from open-ended questions included eB4CAST reports being clear, …

Was That In An Email? An Electronic Tool To Improve Nursing Communication Satisfaction, Jennifer A. Morgan

Doctor of Nursing Practice (DNP) Practice Innovation Projects

Background: Nursing communication satisfaction impacts engagement and turnover as well as patient care which affects organizational profits. Although direct care nurses report dissatisfaction with nurse manager communication methods, organizations and nurse managers do not utilize best practice strategies. In addition, there is a lack of high-quality implementation studies of best practice communication methods, specifically on obstetrics units, to assist managers in improving communication methods. Methods: An electronic communication tool was implemented on an inpatient obstetrics unit at a large tertiary hospital in the Upper Midwest. The tool was accessible on all unit computers on the SharePoint site. The project leader …

The Changing Face Of The Wildlife Profession: Tools For Creating Women Leaders, Wendy S. Anderson

Human–Wildlife Interactions

Women continue to be underrepresented in the natural resource sciences arena, including the field of wildlife biology. The gender gap widens further with advancement to higher level positions. This paper explores potential reasons behind the lack of women in leadership and the array of challenges that women may face in their career paths. A variety of tools are proposed to support and encourage career advancement for women. Studies show that organizations with higher numbers of women in leadership roles perform better and diverse teams are more dedicated and committed to the mission. Understanding gender issues and generating organizational change is …

Recommendations For Clinical Laboratory Testing For Antithrombin Deficiency; Communication From The Ssc Of The Isth, Elizabeth M. Van Cott, Christelle Orlando, Gary W. Moore, Peter C. Cooper, Piet Meijer, Richard Marlar, Subcommittee On Plasma Coagulation Inhibitors

Pathology Research and Scholarship

Hereditary deficiency of antithrombin, a natural anticoagulant, causes a thrombophilia with a high risk for venous thromboembolism. Guidance for laboratory testing to diagnose antithrombin deficiency include the use of an activity assay for initial testing, performing an antigen test and activity-to-antigen ratio when the activity level is low, using pediatric reference ranges until the age of 6 months, excluding acquired causes of low antithrombin (e.g. liver dysfunction, proteinuria, heparin, disseminated intravascular coagulation, thrombosis, surgery) or falsely normal/elevated results (e.g. argatroban, bivalirudin, dabigatran in factor IIa-based assays; rivaroxaban, apixaban, edoxaban, but not betrixaban in Xa-based assays). Molecular testing, if available, may …

Potential Roles Of Extracellular Vesicles In The Pathophysiology, Diagnosis, And Treatment Of Autoimmune Diseases., Jing Tian, Giacomo Casella, Yuan Zhang, Abdolmohamad Rostami, Xing Li

Department of Neurology Faculty Papers

Since extracellular vesicles (EVs) were discovered in 1983 in sheep reticulocytes samples, they have gradually attracted scientific attention and become a topic of great interest in the life sciences field. EVs are small membrane particles, released by virtually every cell that carries a variety of functional molecules. Their main function is to deliver messages to the surrounding area in both physiological and pathological conditions. Initially, they were thought to be either cell debris, signs of cell death, or unspecific structures. However, accumulating evidence support a theory that EVs are a universal mechanism of communication. Thanks to their biological characteristics and …

From Open Access To Open Science: The Path From Scientific Reality To Open Scientific Communication, Christian Heise, Joshua M. Pearce

Michigan Tech Publications, Part 1

Although opening up of research is considered an appropriate and trend-setting model for future scientific communication, it can still be difficult to put open science into practice. How open and transparent can a scientific work be? This article investigates the potential to make all information and the whole work process of a qualification project such as a doctoral thesis comprehensively and freely accessible on the internet with an open free license both in the final form and completely traceable in development. The answer to the initial question, the self-experiment and the associated demand for openness, posed several challenges for a …

A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley

Electronic Theses and Dissertations

Research supports vision as a central tenet to leadership. Just as important as the content of vision is how it is communicated. However, once a vision is cast, far less is known about how it is communicated throughout the organization and how it influences members throughout the organizational hierarchy. For faith-based organizations like Christian colleges and universities, vision is particularly important as it serves to steer the institution toward a greater realization of its faith-based identity. This study contributes to the empirical research on vision, its communication, and its effect, as both the nature and impact of vision communication within …

Understanding The Importance And Impact Of Technology In An Accounting Setting: Work Outcomes And Relationships With Clients, Megan Elwell

Honors Theses and Capstones

This study explores how technology positively or negatively impacts the accounting profession, and specifically, the impact on work outcomes (i.e. the effectiveness and efficiency of work) and relationships with clients. Three types of technology tools were featured in this study: Accounting and Analytics, Robotic Process Automation, and Communication Technology Tools and Platforms. Our research questions were (1) How much do technology tools improve the efficiency and effectiveness of the accountant? and (2) How much do technology tools affect the relationship with clients? After surveying professionals in the accounting field, we concluded that accountants believe that Communication softwares improve their efficiency …

Communicating Punishment, Marah Stith Mcleod

Journal Articles

Does it matter whether convicted offenders understand why they are being punished? In the death penalty context, the Supreme Court has said yes; a prisoner who cannot understand the state's reasons for imposing a death sentence may not be executed. Outside of capital punishment, the answer is still open. This Article begins to fill that gap, focusing on why and how states should help all offenders make sense of their sanctions, whether imposed for retribution, for deterrence, for incapacitation, or for rehabilitation.

Judges today sometimes try to explain sentences to criminal offenders so that they know the purposes of their …

Qualitative Analysis Of Occupational Therapists’ Reflective Notes On Practicing Their Skills In Building And Maintaining Therapeutic Relationships, Farzaneh Yazdani, Amy Stringer, Laya Nobakht, Tore Bonsaksen, Kellie Tune

Journal of Occupational Therapy Education

Previous research has shown that occupational therapists have increased their self-efficacy for using self intentionally in therapeutic encounters. However, experiences related to such changes have not yet been explored. The authors developed a therapeutic use-of-self training workshop to support the confidence and competence of practicing occupational therapists in using the Intentional Relationship Model and possibly enhancing their self-efficacy for therapeutic use-of-self. The purpose of the study was to explore the experiences of practicing occupational therapists in transferring learning from a training workshop focused on the therapeutic use-of-self into real world practice. Thirteen occupational therapists participated in the workshop and subsequently …

Seizure And Sudden Unexpected Death In Epilepsy (Sudep) Characteristics In An Urban Uk Intellectual Disability Service, James J. Sun, Bhathika Perera, William Henley, Samantha Ashby, Rohit Shankar

Peninsula Medical School

Purpose: This study identifies epilepsy-related characteristics and SUDEP risk factors in people with epilepsy (PWE) attending an urban community ID service in the UK where managing epilepsy is not part of the service remit, to understand the care provided to this vulnerable population. Methods: An electronic database search in a north London community ID service (catchment population approx. 290,000) identified relevant ID/epilepsy characteristics in PWE to compare those with mild ID to moderate-profound ID. The SUDEP and Seizure Safety Checklist (“Checklist”), was administered to patients and families/carers. Risk management data was compared to similar data from Cornwall UK where PWE …

Conflict In Communication: Evaluating Potential Predictors For Pro-Social Communication Outcomes, Paul Javier Villa

University of the Pacific Theses and Dissertations

The importance of communication in every aspect of our lives cannot be understated, in many ways it is the foundation upon which society rests. As a result of communication being ubiquitous in nature, it becomes inevitable that at some point conflict will occur as competing ideas, world views, or beliefs are exchanged. This inevitability, therefore, necessitates researchers make attempts to better understand the role conflict tendencies can play in influencing communication variables that are generally understood to be pro-social. The researcher administered a questionnaire to 226 college students from one private university and three community colleges on the west coast …